2009-08-19 - #: 8661-O40-200911778 - On Call Internet Services Ltd. - Application for urgent and expedited relief against service suspension and disconnection by TELUS Communications Company

File using the On-line Services


Reference: 8661-O40-200908949


2010-03-25 - Telecom Decision CRTC 2010-184 On Call Internet Services Ltd. – Application for urgent and expedited relief from service suspension and disconnection by TELUS Communications Company
File number: 8660-O40-200911778


2010-03-31 - On Call Internet Services Ltd. (OCIS)

Description: We are in receipt of your letter dated March 26, 2010 regarding Telecom Decision 2010-184 issued March 25, 2010 in relation to On call's Part VII application filed August 19, 2009.

Document: 1376697.pdf - 82KB

2010-03-26 - On Call Internet Services Ltd. (OCIS)

Description: We are forwarding a copy of our internal e-mail report relating to TCC's continuance of rejections of ADSL port subscription ordered by our company.
Document: 1374717.pdf - 79KB

2010-03-23 - On Call Internet Services Ltd. (OCIS)
Description: Further to On Call's Part VII Application, dated August 19, 2009, On Call wishes to advise the Commission that in BC Supreme Court today before Honourable Justice Powers, On Call and TELUS reached an agreement, effectively immediately, whereby On Call would pay monthly undisputed charges on their due dates, until such time as On Call's disputes were resolved.
Document: 1373342.pdf - 66KB

2009-12-07 - On Call Internet Services Ltd. (OCIS)

Description: On Call Internet Services acknowledges receipt of the responses to interrogatories filed by TELUS Communications Company on December 2, 2009. On Call
thanks the CRTC for having invited our Internet Service provider (ISP) company to file its reply to TELUS’ interrogatory responses by December 7, 2009.

Document: 1331432.pdf - 143KB

2009-12-02 - On Call Internet Services Ltd (OCIS)

Description: We acknowledge receipt of the Commission Letter of November 20, 2009, in
which the Commission requests further interrogatories in order to help the
Commission come to a better understanding of On Call’s network.

Document: 1331184.zip - 1258KB

2009-12-02 - TELUS Communications Company

Descripton: TELUS Communications Company (“TELUS” or the “Company”) is in receipt of further interrogatories posed by Commission staff on November 20, 2009 in relation to the above noted application filed by On Call Internet Services Ltd. (“On Call”) pursuant to Part VII of the CRTC Telecommunications Rules of Procedure (the “Rules”). Pursuant to the procedures set out by Commission staff, TELUS attaches its interrogatory responses.

Document: 1329044.pdf - 25KB

2009-11-20- Commission Letter
Description: Letter addressed to On Call Internet Services Ltd. and TELUS Communications Company - Re: Part VII Application by On Call Internet Services Ltd. for Urgent and Expedited Relief against Service Suspension and Disconnection by TELUS Communications Company

2009-11-06 - On Call Internet Services Ltd. (OCIS)

Description: In summary, On Call respectfully submits that TELUS by intentionally misrepresenting material facts to the Commission has confirmed it has not been operating in compliance with the Telecommunications Act.

Document: 1323386.pdf - 89KB

2009-11-03- Commission Letter
Description: Letter addressed to On Call Internet Services Ltd. - Re: Part VII Application against Misrepresentation Made on the Public Record by TELUS Communications Company

2009-10-21 - On Call Internet Services Ltd. (OCIS)

Description: On Call Internet Services Ltd. (hereinafter referred to as either “On Call” or (“OCIS”) is in receipt of answers to interrogatory questions 1-3 filed by TELUS Communications Company with the Commission on October 13, 2009.

Document: 1301620.zip (Revised) - 227KB

2009-10-19 - On Call Internet Services Ltd. (OCIS)

Description: On Call Internet Services Ltd. (hereinafter referred to as either “On Call” or
“OCIS”) is in receipt of the interrogatories posed by the Commission on October
1, 2009 in regards to On Call’s Part VII Application filed on August 18, 2009.

Document: 1301599.pdf - 144KB

2009-10-13 - On Call Internet Services Ltd. (OCIS)

Description: On Call Internet Services Ltd. (hereinafter referred to as either “On Call” or “OCIS”) thanks the CRTC for having invited our Internet server provider (ISP) company, by letter of October 1, 2009, to provide the Commission with answers to its questions, in order to determine our application for injunctive relief.

Document: 1301543.pdf - 40KB

2009-10-13 - TELUS Communications Company

Description: TELUS Communications Company is in receipt of interrogatories posed by Commission staff in relation to the above noted application filed by On Call Internet Services Ltd. pursuant to Part VII of the CRTC Telecommunications Rules of Procedure. Pursuant to the procedures set out by Commission staff, TELUS attaches its interrogatory responses.

Document: 1293023.pdf - 24KB

2009-10-01 - Commission Letter
Description: Letter addressed to On Call Internet Services Ltd. and TELUS Communications Company - Re: Part VII Application by On Call Internet Services Ltd. for Urgent and Expedited Relief against Service Suspension and Disconnection by TELUS Communications Company

2009-09-23 - Commission Letter
Description: Letter addressed On Call Internet Services Ltd. - Re: Part VII Application by On Call Internet Services Ltd. for Urgent and Expedited Relief against Service Suspension and Disconnection by TELUS Communications Company

2009-09-14 - On Call Internet Services Ltd. (OCIS)

Description: On Call Internet Services Ltd. thanks the CRTC for having invited our Internet Service provider (ISP) company, by letter of August 27th, 2009, to provide the Commission with reply comment to TELUS Communications Company’s comments, including any supplementary comments filed by TCC.

Document: 1271338.pdf - 850KB

2009-09-03 - TELUS Communications Company

Description: On August 26, 2009, TELUS Communications Company filed an Answer to a letter filed by On Call Internet Services Ltd. on August 19, 2009 pursuant to Part VII of the CRTC Telecommunications Rules of Procedure. In its letter, On Call sought an injunction from the Commission to restrain TELUS from disconnecting tariff services currently provided to On Call.

Document: 1265102.pdf - 23KB

2009-08-27 - Commission Letter
Description: Letter addressed to On Call Internet Services Ltd. and TELUS Communications Company - Re: Part VII Application by On Call Internet Services Ltd. for Urgent and Expedited Relief against Service Suspension and Disconnection by TELUS Communications Company

2009-08-19 – On Call Internet Services Ltd. (OCIS)

Description: On Call respectfully submits that while the Commission letter stopped short of ordering TELUS to provide the immediate relief requested by On Call, it did make it clear that TELUS is obligated to operate in accordance with TELUS’ General Terms of Service.

Document: 1259159.pdf - 130KB

Date modified: