Canadian Radio-television and Telecommunications Commission
www.crtc.gc.ca
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Proactive Disclosure
Cable Access (High Speed): ISP End User Service Initiation/Change
Task(s):
- HSTF004.doc - 81KB - Business Processes - updated 12 December 2001
Contribution(s):
- HSCO014.doc - 63KB - ISP End User Service Initiation - CCTA - 5 January 2001
- HSCO014A.doc - 30KB - ISP End User Service Initiation - CCTA - Updated 29 January 2001
- HSCO036.doc - 25KB - Trouble Shooting End User Technical Problems - CCTA - 15 March 2001
- HSCO037.doc - 24KB - Notification of ISP End User Terms of Service - CCTA - 15 March 2001
- HSCO037A.doc - 24KB - Notification of ISP End User Terms of Service - CCTA - 12 November 2001
- HSCO051.doc - 22KB - Activities on End-user Property - CCTA - 25 April 2001
- HSCO063.doc - 44KB - Procedure for Handling Slamming Disputes - AOL Canada - 9 May 2001
- HSCO065.doc - 64KB - End user transfer procedures - Vidéotron - 23 May 2001
- HSCO066.doc - 33KB - End User Transfers - CCTA - 23 May 2001
- HSCO066A.doc - 34KB - End User Transfers - CCTA - 21 June 2001
- HSCO067.doc - 31KB - Notification of End User Cancellation - CCTA - 21 June 2001
- HSCO068.doc - 35KB - Changes to ISP End-User Specifications - CCTA - 21 June 2001
- HSCO068a.doc - 28KB - Changes to ISP End-User Specifications - CCTA - 14 August 2001
Report(s):
- HSRE003(2).doc - 38KB - Consensus Report : End-user Service Initiation Process - 11 April 2001
- HSRE004(2).doc - 37KB - Consensus Report : Trouble-shooting End-user Technical Problems - 11 April 2001
- HSRE009.doc - 57KB - Consensus Report : End-user Transfer and Safeguards - 14 August 2001
- HSRE012.doc - 38KB - Consensus Report : Changes to ISP End-user Specifications - 12 November 2001
- HSRE013.doc - 25KB - Consensus Report : Trouble-shooting End-user Technical Problems - 29 August 2001
Decision(s):
- Decision 2002-15 dated 13 March 2002
Dispute(s): None
