Canadian Radio-television and Telecommunications Commission
www.crtc.gc.ca
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Data Collection - Contact
Data Collection – Guide
Response Manager
Pursuant to Broadcasting Circular CRTC 2007-7, 18 October 2007 and Telecom Circular CRTC 2007-17, 18 October 2007 each legal entity required to submit data via DCS must nominate a Response Manager within its organization to be the single point-of-contact for the Commission in managing the form completion process on behalf of the applicable entity.
Entities that do not have an existing Response Manager or want to change an existing Response Manager must complete the “Response Manager” section of the On-line form. Our DCS help desk can guide you through the steps for DCS registration.
Contact
If you have encountered instructions that you find unclear, terms you find imprecise, or information that you are not quite sure how to estimate, chances are that you're not alone. As a first step please consult the FAQ and Glossary. If that does not clear up your question, please contact one of our analysts, either through the On-line form or by phone. The analysts' areas of responsibility and telephone numbers are listed below.
Other service providers are filling out the same forms, so by consulting with us you can help us update the FAQ, fine-tune the glossary definitions, and improve the process for the industry at large.
We can be reached electronically via our On-line form, by phone at 819-997-4597, or by fax at 819-953-0795.
| On-Line form | ||
|---|---|---|
| Sector | Telephone | |
| Help Desk | ||
| DCS help desk | 819-997-4597 | |
| General Inquiries (toll-free) | 1-877-249-CRTC (2782) | |
| TDD (toll-free) | 1-877-909-CRTC (2782) | |
| Broadcasting Survey | ||
| Radio | 819-997-4852 | |
| Pay & Specialty | 819-997-4676 | |
| Television | 819-997-4538 | |
| BDU | 819-997-4538 | |
| Licence Fee Return | ||
| Licence Fee Return | 819-997-9414 | |
| Telecommunications Survey | ||
| Monitoring | ||
| - Financials | 819-997-4834 | |
| - Fixed Local & Access | 819-997-4590 | |
| - Fixed Long Distance | 819-997-4590 | |
| - Data & Private Line | 819-994-9231 | |
| - Internet | 819-994-4715 | |
| - Mobile & Paging | 819-997-4834 | |
| - Payphone | 819-997-4590 | |
| REP-T | 819-953-2167 | |
| Facilities | 819-953-2167 | |
| Contribution | 819-994-2484 | |
| Telecommunications Fees | 819-994-2484 | |
| New Media Survey | ||
| New Media Forms | 819-997-1334 | |
| Quarterly Survey | ||
| Quarterly Forms | 819-953-6719 | |
| Profile Survey | ||
| Registration Lists | ||
| - International Licences | 819-997-6003 | |
| - Non-Dominant Carrier | 819-994-0551 | |
| - CLEC | 819-994-0551 | |
| - Other | 819-994-0551 | |
| REP-U | 819-994-0184 | |
| Ownership | 819-953-8975 | |
