Canadian Radio-television and Telecommunications Commission
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Notices of Violation - Telemarketing Compliance and Enforcement
CRTC staff has issued a notice of violation to the following persons with regard to the application of the Unsolicited Telecommunications Rules.
| Date | Person subject to the Notice of violation | Description |
|---|---|---|
| February 15, 2012 | Bryan Bishop | Bryan Bishop has paid a $2,000 penalty for violating Part II section 6 and Part III section 2 of the Unsolicited Telecommunications Rules. A CRTC investigation found that Bryan Bishop made telemarketing calls while he was not registered with the National Do Not Call List (DNCL) operator, had not subscribed to the National DNCL, and had not paid all the applicable fees. |
| February 15, 2012 | Attention Business Systems Ltd., carrying on business as Maple Printing & Business Forms | Attention Business Systems Ltd. has paid a $4,000 penalty for violating Part II section 6 and Part III section 2 of the Unsolicited Telecommunications Rules. A CRTC investigation found that Attention Business Systems Ltd. made telemarketing calls while it was not registered with the National Do Not Call List (DNCL) operator, had not subscribed to the National DNCL, and had not paid all the applicable fees. |
| February 15, 2012 | 9095-6103 Québec Inc., doing business as Paysagement Communautaire | 9095-6103 Québec Inc. has paid a $4,000 penalty for violating Part II section 6 and Part III section 2 of the Unsolicited Telecommunications Rules. A CRTC investigation found that 9095-6103 Québec Inc. made telemarketing calls while it was not registered with the National Do Not Call List (DNCL) operator, had not subscribed to the National DNCL, and had not paid all the applicable fees. |
| August 22, 2011 | Goodlife Fitness Centres Inc. | GoodLife has paid a $300,000 penalty for violating the Automatic Dialing-Announcing Device (“ADAD”) Rules. A CRTC investigation found that GoodLife made calls via an ADAD, without obtaining prior express consent, to its current members to advise them of "Grand opening" events at various clubs across Canada, at which events the promotion of GoodLife products and services took place. |
| December 20, 2010 | Bell Canada | Bell Canada has paid a $1.3 million penalty for violating the National Do Not Call List Rules. Bell Canada also makes a $266,000 payment for its use of automated calling devices without consent. Calls were made to consumers who had registered their numbers on the National Do Not Call List (DNCL) or who were or should have been on Bell Canada’s internal do not call list. Usage of automated calling devices to communicate with its prepaid mobile customers without obtaining their prior express consent. |
| December 16, 2010 | Xentel DM Inc. |
Xentel has paid a $500,000 penalty for misuse of the charity exemption to the National Do Not Call List Rules. A CRTC investigation found that Xentel made calls to consumers who had registered their numbers on the National Do Not Call List (DNCL) and promoted events on its own behalf or on the behalf of organizations that were not registered as charities with the Canada Revenue Agency. The National DNCL Rules provide an exemption for registered charities. |
