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Privacy and Security
Proactive Disclosure

News release

July 3, 2007

CRTC moves a step closer to establishing
a National Do Not Call List

OTTAWA-GATINEAU - In a decision issued today, the Canadian Radio-television and Telecommunications Commission (CRTC) set out rules for the creation and operation of a National Do Not Call List (National DNCL) for Canadians who wish to avoid unsolicited calls. These rules will come into effect once an operator has been chosen and the list is fully operational.

The Commission also determined that it would seek out an independent operator for the list and issue a Request for Proposal (RFP) later this month to solicit bids from parties. The information made public today ensures that potential bidders on the RFP are fully informed. It also allows the public and the industry to familiarize themselves with the changes and to prepare for the implementation of the National DNCL.

Once an operator has been selected and has taken the necessary steps to put the list into operation, Canadians who prefer not to receive unsolicited calls will be able to add, at no charge, their numbers to the database. Telemarketers will be prohibited from calling consumers who are registered on the list. However, there are certain exemptions to the list, most of which are provided for in the Telecommunications Act. These include unsolicited calls made by or on behalf of:

registered charities;

political parties;

nomination contestants, leadership contestants or candidates of a political party;

opinion polling firms;

general-circulation newspapers;

organizations that have an existing business relationship with a consumer; and

organizations to business consumers.

The CRTC will be in a position to provide clearer timelines once the operator is selected.

The CRTC

The CRTC is an independent, public authority that regulates and supervises broadcasting and telecommunications in Canada.

Reference documents: Telecom Decision CRTC 2007-48 [.htm] [.pdf]
Telecom Public Notice CRTC 2006-4 [.htm] [.pdf]
Fact Sheet - National Do Not Call List
Fact Sheet - Information for telemarketers

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Media Relations:
   MediaRelations, Tel: 819-997-9403, Fax: 819-997-4245

General Inquiries:
   Tel: 819-997-0313, TDD: 819-994-0423, Fax: 819-994-0218
   Toll-free # 1-877-249-2782
   TDD - Toll-free # 1-877-909-2782
   On-line services

Copies of today's documents are available through our Internet site (http://www.crtc.gc.ca) or by contacting the documentation centre of any CRTC office. These documents are available in alternative format upon request.

City	Telephone	TDD	Fax
Edmonton Dartmouth Montreal Ottawa-Gatineau Regina Toronto Vancouver Winnipeg	780-495-3224 902-426-7997 514-283-6607 819-997-2429 306-780-3422 416-952-9096 604-666-2111 204-983-6306	819-994-0423 819-994-0423 819-994-0423 819-994-0423 819-994-0423 819-994-0423 604-666-0778 204-983-8274	819-994-0218 902-426-2721 819-994-0218 819-994-0218 819-994-0218 819-994-0218 604-666-8322 204-983-6317

Date Modified: 2007-07-03