ARCHIVED -  Telecom Order CRTC 97-234

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Telecom Order

Ottawa, 21 February 1997
Telecom Order CRTC 97-234
IN THE MATTER OF an application filed by TELUS Communications (Edmonton) Inc. (TCEI) under Tariff Notice 41 dated 16 December 1996, for approval of tariff revisions to: (1) allow the payment of service charges related to the provision of one residence primary exchange service in monthly installments over a period of up to six months, (2) provide Toll Restriction service at no monthly charge in the residence market, and (3) provide for the introduction of a $10 service charge to deactivate Toll Restriction service.
WHEREAS these modifications were filed pursuant to Local Service Pricing Options, Telecom Decision CRTC 96-10, 15 November 1996;
WHEREAS TCEI indicated that late payment charges would apply to the unpaid balance of the installment payment plan;
WHEREAS the Commission notes that only the interest rate component of the late payment charge provisions is to apply when a customer prearranges with the company to spread the payment of service charges;
WHEREAS TCEI indicated that Toll Restriction service will not prevent any person at the customer's premise from accepting collect calls or third number calls;
WHEREAS BC TEL, Maritime Tel & Tel Limited, The Island Telephone Company Limited and The New Brunswick Telephone Company, Limited proposed to introduce Call Guardian( service, providing customers choosing Toll Restriction with the option of also blocking collect calls and/or third number calls;
WHEREAS the Commission is of the view that the customers of Toll Restriction service should be given the option of blocking collect calls and/or third number calls at no additional charge; and
WHEREAS the Commission notes that the approved monthly rates for residence individual line service are $13.70 for rotary dial and $16.25 for touch-tone -
IT IS HEREBY ORDERED THAT:
1. The proposed tariff revisions are approved subject to the following modifications being implemented:
a) Item 2005.4, Article 1 is to reflect the approved rates for residence individual line service; and
b) Item 2005.4, Article 1, Note 2 b) is to read as follows: "The interest rate specified in the late payment charge (Item 1533) applies to the unpaid balance of the installment payment plan."
2. TCEI is to issue revised tariff pages reflecting the modifications in 1 above, within 10 days of the date of this Order.
3. TCEI is to:
(a) provide customers with the option of blocking collect calls and third number calls at no additional charge when this becomes technically feasible;
(b) file the appropriate tariff revisions when it is able to do (a) above; and
(c) notify the Commission, within 30 days of the date of this Order, of when it expects to be able to satisfy (a) above.
Allan J. Darling
Secretary General

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