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Telecom Public Notice CRTC 98-23
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Ottawa, 9 September 1998 |
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TELUS COMMUNICATIONS INC. AND TELUS
COMMUNICATIONS (EDMONTON) INC. - REVISIONS TO DIRECTORY ASSISTANCE SERVICES |
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File Nos.: TCI Tariff Notice (TN) 1063 and
TCEI TN 93 |
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1. The Commission has received applications
under TN 1063 from TELUS Communications Inc. (TCI) and under TN 93 from
TELUS Communications (Edmonton) Inc. (TCEI) (the companies), both dated
20 July 1998, for approval of proposed changes to their Directory
Assistance Tariff Items 1001 and 2603, respectively. |
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2. The companies' Directory Assistance
services now provide currently listed telephone numbers and/or addresses to
customers when provided with the name of a TCI or TCEI subscriber. |
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3. The companies propose to expand the
existing service to give currently listed name and/or address information
when provided with a telephone number. |
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4. The companies' proposed tariffs specify
that, at the customer's request, neither name nor address information will
be disclosed through Directory Assistance. |
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5. The Commission invites comments on the
companies' proposals, and in particular on customer privacy issues related
to provision of name and address information in response to a given
telephone number. |
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PROCEDURE |
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6. The record of this proceeding may be
examined at the CRTC's office at the following address: |
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Central Building
Les Terrasses de la Chaudière
1 Promenade du Portage
Room 201
Hull, Quebec |
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7. The application may also be examined during
normal business hours at any of the company's business offices or at the
office of the CRTC in the following locations: |
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275 Portage Avenue
Suite 1810
Winnipeg, Manitoba |
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55 St. Clair Avenue East
Suite 624
Toronto, Ontario
Tel.: 1-877-249-2782 (Toll Free) |
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8. Mr. Deo Mathura
Director, Product Services & Support
Regulatory Services
Floor 21-A
10020-100 Street NW
Edmonton, Alberta
T5J 0N5
Fax: (403) 493-5380 |
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9. Other documents forming part of the record
of this proceeding may, as noted above, be examined at the Commission
office in Hull, or will be made available in the above Regional Offices
promptly upon request. |
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10. If you wish to comment on these
applications, please write to Mrs. Laura M. Talbot-Allan, Secretary
General, CRTC Ottawa, Ontario, K1A 0N2, fax: (819) 953-0795, by
9 October 1998. A copy of your comments should be sent to TCI at the above
mentioned address. |
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11. TCI and TCEI may file reply comments by
19 October 1998. |
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12. In addition to hard copy filings, parties
are encouraged to file with the Commission electronic versions of their
submissions in accordance with the Commission's Interim Telecom
Guidelines for the Handling of Machine-Readable Files, dated
30 November 1995. The Commission's Internet email address for
electronically filed documents is
public.telecom@crtc.gc.ca. Electronically filed documents can be
accessed at the Commission's Internet site at
http://www.crtc.gc.ca. |
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13. When a document is to be filed or served
by a specific date, the document must be actually received, not merely
mailed, by that date. |
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14. The Commission expects to issue a ruling
with respect to TCI TN 1063 and TCEI TN 93 during the fourth quarter of
1998. |
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This document is available in alternative
format upon request. |
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Laura M. Talbot-Allan
Secretary General |
