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Telecom Public Notice CRTC 98-32
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Ottawa, 4 November 1998 |
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BELL CANADA - DIRECTORY ASSISTANCE WITH AUTOMATED DIRECTORY ASSISTANCE
CALL COMPLETION SERVICE
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File No.: Bell Canada Tariff Notice
6276 |
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1. On
4 September 1998,
the Commission received an application from Bell Canada (Bell) under Tariff
Notice (TN) 6276,
amended by TN 6276A
dated 25
September 1998, for approval of tariff revisions providing for the
introduction of an improved and restructured Directory Assistance (DA) with
Automated Directory Assistance Call Completion (ADACC) service, effective 8
January 1999. |
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2. Under TNs
6276 and
6276A, customers would
be able to request listed telephone numbers across Canada by dialling
"4-1-1". |
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3. Bell is also proposing to integrate the
existing ADACC option into the proposed DA service rate and to apply a
charge of $0.75 for each call to DA, including ADACC. |
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4. Bell proposes to remove several of the
exceptions to charges for telephone number requests. These include requests
from persons calling from federally or provincially registered hospitals,
requests for DA when the calling party indicates that an emergency exists,
requests from persons who inform Bell of a temporary handicap or disability
preventing the use of the directory and requests from persons calling from
Bell pay telephones. |
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5. Bell proposes to retain the exemptions for
persons having permanent disabilities such that they are unable to use the
telephone directory, for persons who are functionally illiterate and for
persons who are 65 and over. |
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PROCEDURE |
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6. Bell's application can be examined at
Bell's business offices or at the offices of the CRTC in the following
locations: Central Building
Les Terrasses de la Chaudière
1 Promenade du Portage
Room 201
Hull, Quebec
Place Montréal Trust
1800 McGill College Avenue
Suite 1920
Montréal, Quebec
55 St. Clair Avenue East
Suite 624
Toronto, Ontario |
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7. Other documents forming part of the record
of this proceeding may, as noted above, be examined at the Commission
office in Hull, or will be made available in the above Regional Offices
promptly upon request. |
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8. Copies of Bell's application can be
obtained by any interested person upon request directed to Bell at the
address shown below. |
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9. If you wish to comment on the application,
please write to Secretary General, CRTC, Ottawa, Ontario, K1A 0N2, fax:
819-953-0795, by 4 December 1998. A copy of your comments should be sent to
Ms. Teresa L. Muir, Director, Regulatory Matters, Bell Canada, 105 Hôtel de
Ville Street, 6th floor, Hull, Quebec, J8X 4H7, fax: 819-778-3437. |
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10. Bell may file any reply comments by
14 December 1998. |
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11. In addition to hard copy filings, parties
are encouraged to file with the Commission electronic versions of their
submissions in accordance with the Commission's Interim Telecom
Guidelines for the Handling of Machine-Readable Files, dated
30 November 1995. The Commission's Internet email address for
electronically filed documents is
public.telecom@crtc.gc.ca. Electronically filed documents can be
accessed at the Commission's Internet site at
www.crtc.gc.ca. |
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12. When a document is required to be filed or
served by a specific date, the document must be actually received, not
merely sent, by that date. |
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Secretary General |
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This document is available in alternative
format upon request. |
