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Order CRTC 2000-249
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Order CRTC 2000-249
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Ottawa, 30 March 2000
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TELUS Communications (B.C.) Inc.
Tariff Notices 4041 and 4041A
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Introduction of microCallCenter
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The Commission approves TCBC's request to introduce microCallCenter (mCC) as an optional feature of Centrex service.
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The mCC feature will provide Centrex call center customers with enhanced automatic call distribution functionality for short term call center activities without purchasing customer premise hardware and software.
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TCBC filed its application on 10 February 2000 and amended it on 28 February 2000.
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The revisions to Item 43 of its General Tariff take effect on the date of this order.
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Secretary General
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This document is available in alternative format upon request and may also be viewed at the following Internet site: http://www.crtc.gc.ca
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