Ottawa, 6 February 2002

Our file: 8651-C12-01/01

To: Interested Parties to Public Notice CRTC 2001-56 (PN 2001-56) - Operator services - Reverse search directory assistance

In this proceeding, several parties commented on the applicability of the Personal Information Protection and Electronic Documents Act ("PIPEDA") to the issues in the above-named proceeding. Subsequent to the closing of the record, the Privacy Commissioner of Canada (The Privacy Commissioner) issued his report regarding a complaint from Mr. Mathew Englander against Telus Corporation, Telus Communications Inc. and Telus Communications (B.C.) Inc ("Telus").

Mr. Englander had complained, among other things, that Telus was disclosing customers' personal information in its White Pages directories and otherwise, including Telus' "People Finder" Internet site, without their knowledge and consent.

The Privacy Commissioner and parties who have participated in the PN 2001-56 proceeding may comment, within five business days of this letter, on the relevance and applicability, if any, of the Privacy Commissioner's report to the issues concerning RSDA services in the PN 2001-56 proceeding. They may file reply comments, on that issue, within eight business days of this letter. Comments and reply comments must be served, by the filing dates, on all parties who participated in this proceeding as well as on the Privacy Commissioner. All documents must actually be received and not merely mailed by the dates indicated.

Yours sincerely,

Shirley Soehn
Executive Director
Telecommunications

c.c.: Georges Radwanski, Privacy Commissioner of Canada