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Ottawa, 28 November 2008

Reference: 8665-C12-200807943

To be answered by 15 December 2008.

A number of parties representing persons with disabilities have submitted that there is equipment available in Canada and in other jurisdictions that is more accessible than that available in Canada from the service providers. Some parties have also submitted that software exists that would make devices accessible that would otherwise not be accessible (example software for a mobile device that enables an accessible feature). Finally, some parties have requested that service providers provide at least two devices for each service offered that are fully accessible for persons with various disabilities (e.g. blind, deaf, mobility impaired).

To groups representing persons with disabilities:

Please identify all of the fully accessible devices (and, where applicable, the software that would make the device fully accessible) of which you are currently aware, that provide access to broadcasting and telecommunications services for persons who are blind, visually impaired, deaf, hard of hearing, and who have a mobility impairment or cognitive impairment. This includes, at a minimum, set top boxes and wireless devices. For each device or software, provide a detailed description, its functionalities, the manufacturer, and where it can be obtained. Where you are aware of network modifications that such devices or software may require, please provide details.

To all TSPs and BDUs:

For each of the following: persons who are blind, visually impaired, deaf, hard of hearing, and who have a mobility impairment or cognitive impairment, please identify all of the fully accessible devices (and, where applicable, the software that would make the device fully accessible) that provide access to broadcasting and telecommunications services and would not require prohibitive network modifications. This includes, at a minimum, set top boxes and wireless devices. For each device or software, provide a detailed description, its functionalities, the manufacturer, and where it can be obtained.

Please contact Martine Vallee at 819-997-9254 if you have any questions.

Sylvie Bouffard
Agente principale d'audiences publiques
Senior Public Hearing Officer
CRTC
Ottawa, Ontario
K1A 0N2
819-953-7927
819-994-0218(fax)
sylvie.bouffard@crtc.gc.ca