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	Telecom Public Notice CRTC 2008-16-1
	Ottawa, 27 November 2008
	Notice of consultation
	Review of various customer account management regulatory measures
	See Also : 2008-16 Reference: 8663-C12-200814740
	Erratum
1.	In Telecom Public Notice 2008-16, the Commission initiated a proceeding to review various customer account management regulations, in light of the Policy Direction,¹ pursuant to the action plan developed in Telecom Decision 2008-34. In paragraph 6 of that public notice, the Commission incorrectly indicated that the obligation to provide toll restrict service was not retained in forborne markets.
2.	The corrected paragraph 6 reads as follows, with changes highlighted in bold:
	In Telecom Decision 2006-15, the Commission considered that there would be exceptions where market forces may not be sufficient to protect the interests of all users in forborne markets. As a result, the Commission retained the regulatory obligations associated with the disconnection process, deposit policies, and toll restrict service in forborne markets. The Commission also imposed a price ceiling on the charges and limits associated with late payment and dishonoured payment charges, insomuch as they apply to stand-alone primary exchange service.
	Secretary General
	Related documents
	Review of various customer account management regulatory measures, Telecom Public Notice CRTC 2008-16, 3 November 2008
	Forbearance from the regulation of retail local exchange services, Telecom Decision CRTC 2006-15, 6 April 2006, as amended by Order in Council P.C. 2007-532, 4 April 2007
	Action plan for reviewing social and other non-economic regulatory measures in light of Order in Council P.C. 2006-1534, Telecom Decision CRTC 2008-34, 17 April 2008
	This document is available in alternative format upon request, and may also be examined in PDF format or in HTML at the following Internet site: http://www.crtc.gc.ca
	Footnote: ¹ Order Issuing a Direction to the CRTC on Implementing the Canadian Telecommunications Policy Objectives, P.C. 2006-1534, 14 December 2006 (the Policy Direction)

Date Modified: 2008-11-27