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Ottawa, 28 October 2009

Our file:  8665-C12-200807943

Mr. Pierre-Louis Smith

Vice-President, Policy and Chief Regulatory Officer

Canadian Association Broadcasters

700-45 O’Connor Street

Ottawa, Ontario, Canada

K1P 1A4

Fax: 613-233-6961

Re:  follow up to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Accessibility of telecommunications and broadcasting services

Dear Mr. Smith:

Thank you for your letter of 21 October 2009 in response to the direction set out in Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Accessibility of telecommunications and broadcasting services (Regulatory Policy 2009-430), pertaining to the status of the filing of information regarding the mandate and operation of the English- and French-language Working Groups on quality of closed captioning (the Working Groups).

Your letter explains that plans are under way to select a facilitator for the English-language Working Group in order to ensure this working group is able to fulfill its mandate.  You have also stated that Canadian broadcasting licensees have committed to cover the cost of travel and accommodation of users’ representatives along with any related costs to facilitate their full participation in the Working Groups’ meetings.  While both steps are positive developments towards ensuring all are able to participate as equal members in these meetings, please ensure that the means by which meetings are to conducted and facilitated for both Working Groups is included in your follow-up submission, as required in paragraph 80 of Regulatory Policy 2009-430.

Please confirm the date by when this information, along with the rest of the information required in paragraph 80 of Regulatory Policy 2009-430 that you’ve committed to provide the Commission, will be submitted.  In doing so, please also confirm that the Working Groups will meet their next deliverable of 21 January 2010, as summarized in paragraph 97 of Regulatory Policy 2009-430.

The above clarifications should be filed with the Commission by 4 November 2009. 

Should you have any questions about any of the above, please do not hesitate to contact me at 819-997-9254 or via email at



Martine Vallee

Director, Social Policy

Policy Development & Research

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