ARCHIVED - Letter

Warning This Web page has been archived on the Web.

Archived Content

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Our Reference:  479350

Ottawa, 22 March 2010

DELIVERED BY EMAIL

To:  Attached Distribution List

Dear Sir/Madam:

Subject:   Follow-up to Broadcasting and Telecom Regulatory Policy CRTC 2009-430 Accessibility of telecommunications and broadcasting services (the Accessibility Policy)

I am writing to follow up on a Commission staff letter, dated 17 March 2010, written in response to a letter from the Canadian Association of the Deaf (CAD), dated 22 January 2010.  Our letter, which copied you, stated that we would be requesting relevant participants of the Accessibility and Deferral Account Proceedings to report on actual and planned consultations in regard to certain services.  In addition, at this time Commission staff requests that you confirm the status of some related items that were also set out in the Accessibility Policy.  Please provide comments in the following areas by 12 April 2010:

Mobile wireless services

Please specify the types of handsets that you are currently offering, and/or are planning to offer, in accordance with the requirements of paragraphs 44 and 46. Please provide details on how consultations informed your choice of such handsets.

Promotion of Disability-specific services and products

Please provide details regarding actual, planned and ongoing consultations with customers with disabilities and appropriate advocacy groups to meet the encouragements set out in paragraph 58.

Please confirm that your organization will be compliant by 21 July 2010 with the requirements as set out in paragraphs 56 and 57.

Implementation of IP Relay Services (IPRS)

Unless you have already notified the Commission in regard to this matter, please confirm that by 21 July 2010, all of the appropriate revenue segments (e.g., wireline, wireless, VoIP etc.) of your organization will be providing IPRS as set out in paragraph 21.

Consultation in regard to IPRS and Video Relay Service (VRS) initiatives

Bell Canada and TELUS only

Please provide details regarding actual, planned and ongoing consultations with persons with disabilities for IPRS and VRS initiatives as set out in your proposal and approved by the Commission in the Deferral Account Decision.

Thank you for your attention to this matter.  Should you have further questions about any of the above, please do not hesitate to contact the undersigned.  Please note that the Commission encourages the electronic submission of all correspondence, via the following link to “Filing electronic documents”: http://www.crtc.gc.ca/eng/INFO_SHT/g100.htm

Sincerely,

ORIGINAL SIGNED BY:

Martine Vallee
Director, Social & Consumer Policy
Policy Development and Research

c.c.    Mr. Len Katz, Vice-Chairman Telecommunications, CRTC
M-L. Hayward, A/Manager, Social and Consumer Policy, CRTC
Mr. James Roots, Executive Director, CAD, info@cad.ca
distribution list attached

Attachments:

Distribution List:

Bell Aliant Regional Communications, Limited Partnership Bell Aliant Communications régionales, société en commandit

1 Germain Street

P.O. Box 1430

Canada

St. John , NB  E2L 4K2

 

Richard   Stephen
Director of Regulatory Matters

TEL:506-694-6512

FAX:506-694-2473

regulatory@bell.aliant.ca

Bell Canada

160 Elgin Street

19th Floor

Canada

Ottawa , ON  K2P 2C4

 

David   Palmer
Director, Regulatory Affairs

TEL:613-785-6280

FAX:613-560-0472

bell.regulatory@bell.ca

MTS Allstream Inc.

45 O’Connor Street

Suite 1400

Canada

Ottawa , ON  K1P 1A4

 

Teresa   Griffin-Muir
Vice President, Regulatory Affairs

TEL:613-688-8790

FAX:613-688-8303

iworkstation@mtsallstream.com

Shaw Communications Inc.

Suite 900, 630 - 3rd Ave SW

Canada

Calgary , AB  T2P 4L4

Jean   Brazeau
Vice President, Telecommunications

TEL:403-750-4500

FAX:403-750-4501

 

Regulatory@sjrb.ca

Cogeco Câble Canada inc. Cogeco Cable Canada Inc.

5 Place Ville Marie

Bureau 1700

Canada

Montréal , QC  H3B 0B3

Michel   Messier
Directeur, Affaires réglementaires, Telecommunications

TEL:514-764-4750

FAX:514-874-2625

 

michel.messier@cogeco.com

 

Bragg Communications Incorporated

6080 Young Street

Suite 801

Canada

Halifax , NS  B3K 5M3

Natalie   MacDonald
Vice President, Regulatory Matters

TEL:902-431-9979

FAX:902-446-9979

Regulatory.Matters@corp.eastlink.ca

Saskatchewan Telecommunications

2121 Saskatchewan Drive

12th Floor

Canada

Regina , SK  S4P 3Y2

John   Meldrum
Vice President Corporate Council & Regulatory Affairs

TEL:306-777-4208

FAX:306-565-6216

 

document.control@sasktel.sk.ca

Quebecor Média inc. Quebecor Media Inc.

612 St. Jacques, 15 étage Tour Sud

Canada

Montréal , QC  H3C 4M8

Dennis   Béland
Directeur, Affaires réglementaires, Télécommunications

TEL:514-380-4792

FAX:514-380-4664

 

regaffairs@quebecor.com

Rogers Communications Inc.

333 Bloor Street East

Canada

Toronto , ON  M4W 1G9

Ken   Engelhart
Vice President, Regulatory

TEL:416-935-2525

FAX:416-935-4655

 

ken.engelhart@rci.rogers.com

TELUS Communications Company Société TELUS Communications

215, rue Slater

Canada

Ottawa , ON  K1P 0A6

Ted   Woodhead
Vice-président, Politique de télécommunications & réglem.

TEL:613-597-8368

FAX:613-597-8306

regulatory.affairs@telus.com

Date modified: