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Ottawa, 3 December 2010

File No. : 8665-C12-200807943

BY E-MAIL

To: Distribution list

RE:  Broadcasting and Telecom Regulatory Policy 2009-430, Requirement to provide Internet Protocol Relay Service

Dear Sir/Madam

In Accessibility of telecommunications and broadcasting services, Broadcasting and Regulatory Policy CRTC 2009-430, 21 July 2009 (Regulatory Policy 2009-430), the Commission directed all local exchange carriers, including wireless competitive local exchange carriers, and Voice over the Internet Protocol providers that are required to provide Teletypewriter (TTY) Relay Service to provide Internet Protocol (IP) Relay Service, 24 hours a day, 7 days a week, by 21 July 2010.  The Commission stated that, as with TTY Relay Service, telecommunications service providers may meet the obligation to provide IP Relay Service by providing the service directly or by outsourcing the provision of the service to a third-party.  Further, by 21 July 2010, all references to "message relay service" in the existing relay service requirements set out in previous Commission decisions were to be read to include both TTY Relay Service and IP Relay Service.

By way of letter dated 3 May 2010, TELUS Communications Company (TCC) requested a delay in the implementation date of its retail IP Relay service and indicated that it was developing a wholesale IP Relay service, which would delay the implementation date for other telecommunication service providers (TSPs). In its letter of 25 June 2010 entitled Implementation of Internet Protocol (IP) Relay Services – CRTC determination on TELUS’s Request for Extension, the Commission approved TCC’s request for a delay in the implementation date for its retail IP Relay deadline to 21 September 2010 and a delay in the implementation date of IP Relay for all other LECs to 31 December 2010.

In that letter, the Commission, among other things:

  • required all incumbent local exchange carriers (ILECs) who had filed proposed tariffs for their IP Relay service, to file proposed tariff amendments reflecting the revised effective date of the service no later than 30 days before the proposed effective date; and
  • directed all large and small ILECs who had not yet filed tariffs for IP Relay service, to file proposed tariffs no later than 30 days before the proposed effective date of the service.

Commission staff notes that it has not yet received proposed tariff amendments for the provision of IP Relay Service from the companies listed on the distribution list.  These companies are to file the appropriate amendments as soon as possible, and no later than 10 December 2010.  If a change to the effective date is required, proposed changes to the effective date should be requested by way of a letter, providing justification for the requested change and referencing the file number indicated above. 

Yours sincerely,

‘Original signed by S. Bédard’

Suzanne Bédard
Senior Manager, Tariffs
Telecommunications

cc:Christine Bailey, CRTC, (819) 997-4557, Christine.bailey@crtc.gc.ca; regulatoryaffairs@nwtel.ca; reglementa@telebec.com; pwightman@wightman.ca; a.schneider@hay.net; alain.duhaime@sogetel.com; pdowns@nexicom.net; j-fmathieu@telupton.qc.ca; gcordeau@maskatel.qc.ca; paul.frappier@telmilot.com; nfrontenac@kw.igs.net; tracy.cant@ontera.ca; rroy@telwarwick.qc.ca; nantel@tellambton.net; telvic@telvic.net; scoffey@dryden.ca; m.baron@brktel.on.ca; reglementa@telebec.com; jpatry@telcourcelles.qc.ca; sachuter@tcc.on.ca; nicolet@puc.net; jdowns@nexicomgroup.net; roxboro@ontarioeast.net; regulatory@brucetelecom.com; dave.baxter@quadro.net; gosfield@gosfieldtel.com; sgander@kmts.biz; steve@wtccommunications.ca; rbanks@mornington.ca; wagrier@1000island.net; grubb@hurontel.on.ca; lisa.marogna@cwct.ca; rob.olenick@tbaytel.com ; regulatory@execulink.com; Regulatory.Matters@corp.eastlink.ca;

Attachment

Northwestel Inc. Norouestel inc.

P.O. Box 2727

301 Lambert Street

Whitehorse , YT  Y1A 4Y4

Dallas   Yeulett Senior Manager, Regulatory Compliance

TEL:867-393-7650

FAX:867-668-7674

regulatoryaffairs@nwtel.ca

Télébec, Société en commandite Télébec, Limited Partnership

7151 Jean-Talon Est

8e étage

Anjou , QC  H1M 3N8

Allen   Mercier Directeur - Recherche réglementaire

TEL:514-493-5340

FAX:514-493-5379

reglementa@telebec.com

Wightman Telecom Ltd.

100 Elora Street North

P.O. Box 70

Clifford , ON  NOG 1M0

Paul   Wightman President

TEL:519-327-8012

FAX:519-327-8010

pwightman@wightman.ca

Hay Communications Co-operative Limited

72863 Blind Line

Zurich , ON  N0M 2T0

Angela   Schneider General Manager

TEL:519-236-1182

FAX:519-236-7776

a.schneider@hay.net

Sogetel inc.

111, rue 12-Novembre

C.P. 1150

Nicolet , QC  J3T 1S3

Alain   Duhaime

TEL:819-293-1214

FAX:819-293-6120

alain.duhaime@sogetel.com

Nexicom Telephones Inc.

5 King Street East

Millbrook , ON  L0A 1G0

Paul   R Downs President and General Manager

TEL:705-932-8000

FAX:705-932-2329

pdowns@nexicom.net

La Compagnie de téléphone Upton inc.

732, rue St-Ephrem

Upton , QC  J0H 2E0

Jean-François   Mathieu Directeur Général

TEL:450-549-4541

FAX:450-549-4455

j-fmathieu@telupton.qc.ca

Téléphone Guèvremont inc.

3455, boulevard Choquette

Saint-Hyacinthe , QC  J2S 7Z8

Guy   Cordeau Avocat

TEL:450-778-4082

FAX:450-252-2281

gcordeau@maskatel.qc.ca

Téléphone Milot Inc.

2640, rue Laflèche

Case postale 30

St-Paulin , QC  J0K 3G0

Paul   Frappier Directeur, Administration

TEL:819-268-2050

FAX:819-268-2951

paul.frappier@telmilot.com

North Frontenac Telephone Corporation Ltd.

146 Foundry Street

Baden , ON  N3A 2P7

Kathy   Bright Administration

TEL:519-634-5242

FAX:519-634-5736

nfrontenac@kw.igs.net

WTC Communications

28 Main Street

P.O. Box 580

Westport , ON  K0G 1X0

Barbara   Scott Director

TEL:613-273-0103

FAX:613-273-2323

accounting@wtccommunications.ca

O.N.Tel Inc.

(Ontera )

555 Oak Street East

North Bay , ON  P1B 8L3

Tracy   Cant Director of Finance and Regulatory Matters

TEL:1-800-363-7512 x324

FAX:705-472-6765     

tracy.cant@ontera.ca

La Compagnie de téléphone de Warwick

3 Rue du Centre Sportif

Warwick , QC  J0A 1M0

Roger   Roy Secrétaire, Affaires Corporatives

TEL:819 358-5723

FAX:819 358 5710

rroy@telwarwick.qc.ca

La Compagnie de Téléphone de Lambton Inc.

178, Rang St-Michel

Lambton , QC  G0M 1H0

Suzanne   Gagnon Présidente

TEL:418-486-3422

FAX:418-486-7380

nantel@tellambton.net

La Compagnie de téléphone de St-Victor

264, rue St-Joseph

St-Victor, Beauce , QC  G0M 2B0

Jean   Bélanger Secrétaire Trésorier

TEL:(418) 588-3971

FAX:(418) 588-8888

telvic@telvic.net

Dryden Municipal Telephone System

30 Van Horne Ave

Dryden , Ontario  P8N 2A7

Scott   Coffey

TEL:8072231188

FAX:8072231109

scoffey@dryden.ca

Brooke Telecom Co-operative Ltd.

P.O. Box 40

Inwood , Ontario  N0N 1K0

Manny   Baron General Manager

TEL:519-844-2020

FAX:514-844-2077

m.baron@brktel.on.ca

NorthernTel, Limited Partnership

7151, rue Jean-Talon est, bureau 506

Box 4000

Anjou , QC  J3T 1S3

Michel   Gilbert Directeur Corporatif - Réglementation

TEL:514-493-5396

FAX:514-493-5379

reglementa@telebec.com

La Cie de Téléphone de Courcelles Inc.

101 Ave Champlain

Courcelles , QC  G0M 1C0

Jocelyne   Patry Secrétaire-Trésorière

TEL:418-483-5255

FAX:418-483-5855

jpatry@telcourcelles.qc.ca

Tuckersmith Communications Co-operative Limited

40023 Kippen Road

Kippen , ON  N0M 2E0

Sharon   Chuter General Manager and Secretary-Treasurer

TEL:519-263-2211

FAX:519-263-5000

sachuter@tcc.on.ca

Cochrane Telecom Services

153-6th Avenue

Cochrane , Ontario  P0L 1C0

Nicole   Thomas Financial Controller

TEL:705-272-4232 x270

FAX:705-272-3015

nicolet@puc.net

Nexicom Telecommunications Inc.

5 King St. E.

Millbrook , ON  L0A 1G0

John   E Downs

TEL:705-932-4100

FAX:905-282-1675

jdowns@nexicomgroup.net

Roxborough Telephone Company Limited

PO Box 190

Moose Creek , ON  K0C 1W0

Tim   Beach Vice-president

TEL:613-538-2712

FAX:613-538-2700

roxboro@ontarioeast.net

Bruce Telecom

(BMTS )

Box 80, 3145 Hwy 21 North

Tiverton , ON  N0G 2T0

Eric   Dobson President & CEO

TEL:519-368-1222

FAX:519-368-3743

regulatory@brucetelecom.com

Quadro Communications Co-operative Inc.

P.O. Box 101

Kirkton , ON  N0K 1K0

Dave   Baxter

TEL:519-229-8454

FAX:519-229-8998

dave.baxter@quadro.net

Gosfield North Communication Co-operative Limited

128 Talbot Street West

Box 130

Cottam , ON  N0R 1B0

Kenneth   Bissonnette General Manager

TEL:519-839-4734

FAX:519-839-5505

gosfield@gosfieldtel.com

KMTS

110 Matheson Street S.

Kenora , ON  P9N 1T8

Stace   Gander

TEL:807-467-2238

sgander@kmts.biz

NRTC Communications

P.O. Box 70 - 4 Stewart Street

Beachburg , ON  K0J 1C0

Stephen   Lynn General Manager

TEL:613-540-2616

FAX:613-273-2323

steve@wtccommunications.ca

Mornington Communications Co-operative Limited

16 Mill Street East

Milverton , ON  N0K 1M0

Richard   Banks General Manager

TEL:519-595-6502

FAX:519-595-4142

rbanks@mornington.ca

Lansdowne Rural Telephone Company Ltd.

PO Box 9

Landsdowne , ON  K0E 1L0

William   Grier General Manager

TEL:613-659-2222

FAX:613-659-2226

wagrier@1000island.net

Huron Telecommunications Co-Operative Limited

PO Box 220

Ripley , Ontario  N0G 2R0

Glenn   R Grubb General Manager

TEL:519-395-4600

FAX:519-395-3738

grubb@hurontel.on.ca

CityWest Telephone Corporation

248 3rd Avenue West

Prince Rupert , BC  V8G 1L1

Lisa   Marogna

TEL:250-627-0910

lisa.marogna@cwct.ca

TBayTel

1046 Lithium Drive

Thunder Bay , ON  P7B 6G3

Robert   Olenick Regulatory Analyst

TEL:807-684-2908

FAX:807-623-5324

rob.olenick@tbaytel.com

Execulink Telecom Inc.

P.O. Box 130

619 Main Street North Box 33

Burgessville , ON  N0J 1C0

Keith   Stevens CEO

TEL:519-456-7890

FAX:519-456-7909

regulatory@execulink.com

Amtelecom Telco GP Inc.

6080 Young Street

Suite 801

Halifax , NS  B3K 5M3

Natalie   MacDonald Vice President, Regulatory Matters

TEL:902-431-9979

FAX:902-446-9979

Regulatory.Matters@corp.eastlink.ca

People's Tel Limited Partnership

6080 Young Street

Suite 801

Halifax , NS  B3K 5M3

Natalie   MacDonald Vice President, Regulatory Matters

TEL:902-431-9979

FAX:902-446-9979

Regulatory.Matters@corp.eastlink.ca