Canadian Radio-television and Telecommunications Commission
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News release
July 8, 2009
CRTC issues first Notices of Violation against telemarketers
OTTAWA-GATINEAU —The Canadian Radio-television and Telecommunications Commission (CRTC) has issued the first Notices of Violation against two telemarketers who have broken the National Do Not Call List (DNCL) Rules.
“Canadians who have registered on the National DNCL have noticed a reduction in the number of telemarketing calls and faxes they receive,” said Leonard Katz, the CRTC’s Vice-Chairman of Telecommunications. “Although most telemarketers are abiding by the rules, we will use the enforcement tools at our disposal to promote compliance. The Notices of Violation we have issued serve as a warning to telemarketers that we will not look the other way if they break the rules and invade the privacy of consumers.”
Telemarketers who have been served with a Notice of Violation have 30 days to either pay the fine or contest it before a CRTC panel. As a general policy, the CRTC will not release the names of violators if the fine is paid without being contested.
About the National DNCL
The National DNCL is a free service for consumers that allows them to reduce the number of unwanted telemarketing calls and faxes they receive. To date, nearly 7 million numbers have been registered on the National DNCL.
Numbers can be registered at any time by visiting the National DNCL website or by telephone at 1-866-580-DNCL (3625). Consumers requiring the assistance of a teletypewriter can sign up by dialing 1-888-DNCL-TTY (1-888-362-5889).
For more information, please visit the National DNCL website or the CRTC website.
The CRTC
The CRTC is an independent public authority that regulates and supervises broadcasting and telecommunications in Canada.
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