Video transcript: What the Wireless Code Means For You
Scene 1: The CRTC asked Canadians to share their concerns about wireless contracts.
Scene 2: Concerns - contracts are too long / bill shock / locked phones / confusing language
Scene 3: We heard what you had to say!
Scene 4: The wireless code sets out your rights as a consumer…
Scene 5: …and the responsibilities of wireless service providers.
Scene 6: How will you benefit from the CRTC’s wireless code?
Scene 7: You will be able to:
Scene 8: Cancel your contract after 2 years without cancellation fees
Scene 9: Cap extra data charges at $50/month and international data roaming charges at $100/month to prevent bill shock
Scene 10: Have your phone unlocked after 90 days
Scene 11: Receive a contract that is easy to understand
Scene 12: The CRTC is ensuring that you can make informed choices in a dynamic marketplace.
Scene 13: The wireless code comes into force on December 2, 2013.
Scene 14: For more information: www.crtc.gc.ca/wirelesscode
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