Service Providers Near Me

Find television, Internet, mobile and phone service providers in your area. Choose the services and providers that work best for you.

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Mobile Service Providers

Mobile service providers connect devices such as mobile phones, laptop computers, and tablets to wireless networks.

There are five types of mobile service providers:
  1. National providers have networks that cover many parts of the country. Some national providers share network ownership to reduce maintenance costs and reach more customers.
  2. Regional providers have smaller networks that cover limited areas. Regional providers often partner with national providers so customers can connect nationally.
  3. Flanker brands are mobile service providers that are owned and operated by larger service providers. For example, Fido and Chatr are flanker brands of Rogers. Virgin Mobile is a flanker brand of Bell Mobility. Koodo is a flanker brand of TELUS.
  4. Mobile virtual network operators (MVNOs) are service providers that lease network capacity from service providers . MVNOs generally do not own spectrum or network infrastructure, however, they may own some facilities that allow them to provision and/or package mobile services separate from the host network operator. These companies will enter commercial arrangements to obtain access to network services at wholesale rates, and then set their own retail prices.
  5. Resellers are mobile service providers that lease network capacity from other service providers. Resellers rely mainly on the host network operator to package, market, bill and deliver mobile services. For example, PC mobile, Petro Canada Mobile and 7-Eleven SpeakOut are resellers.

Mobile service providers may offer features including long-distance calling plans, international data roaming, and bundles. Bundles package mobile services with television, Internet and phone services for a discounted price.

Learn more about mobile services for Canadians.

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How we collected and analyzed information about mobile service providers

We categorized coverage-area information using two measurements: census agglomeration and census metropolitan area. Both represent geographic boundaries of cities and their surrounding communities. A census agglomeration is an area that has a core population of at least 10,000. A census metropolitan area is an area that has a core population of at least 50,000 and a total population of at least 100,000.

Although Iqaluit is neither a census agglomeration nor a census metropolitan area, we included it in our data to provide information about the Nunavut territory.

We used mobile service providers’ coverage maps to determine coverage. These maps illustrate where providers own and operate networks.

Some mobile service providers are not required to send us coverage-map information. For those service providers, we determined their coverage using information from the companies’ websites, third party websites, and information we collected through our Annual Telecommunications Survey.

Facilities-based network operators

To determine the footprint of service providers that own and operate mobile networks (companies known as “facilities-based network operators”), we took the following network sharing considerations into account:

  • Bell and TELUS.
  • Bell and SaskTel.
  • TELUS and SaskTel.

Network sharing means facilities-based network operators share each other’s networks in certain areas to reduce costs and reach more customers.

Flanker brands

Flanker brands may have coverage across Canada but they may not be available for people to buy in all parts of the country. Some companies offer flanker-brand services only in certain markets.

We determined flanker-brand availability using coverage information on company websites. We included them in the list with the following conditions:

  1. If a customer could purchase a mobile phone or plan from the company's website, we assumed the service is available in all regions where the host network operator is present.
  2. If a customer could only purchase a mobile phone or plan at a physical kiosk or store, then we assumed the service is available where the stores are located and where the host network operator is present.

“NA” means “not assigned”. We use this term for companies that we believe operate in an area, but for which we do not have enough information to determine coverage.

Phone Service Providers

Phone service providers let you make and receive voice calls at home. Most phone providers offer packages that include local service so you can call people in your town or city. They also offer long-distance service for calling people in other cities, provinces and countries. Providers typically offer features such as call display so you can see the number of the person calling you, and voicemail so callers can leave messages when you’re not home.

Learn more about choosing a local home phone service provider.

An important message about Internet phone service providers

Many Internet phone service providers support only basic 9-1-1 service. That means if you dial 9-1-1 for an ambulance, fire-fighting services or other emergency services, you must tell the 9-1-1 operator your location, because it’s not automatically provided. Learn more about 9-1-1 services.

Home phone service used to be very common. But now, many people only use mobile phone services. Learn more about home and mobile phone services.

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How we collected and analyzed phone service provider information

We based this data on CRTC-approved General Tariffs, which identify where incumbent-, small-incumbent- and competitive-local exchange carriers offer local voice services. We collected this data through our registration requirements for phone service providers.

At this point in time, we have not added information about certain service providers, specifically providers that are not required to submit information to us about where they offer services. Internet phone service providers, for example, do not have to send us such information. However, generally speaking, Internet phone services are available anywhere broadband Internet services are available.

Internet Service Providers

Internet service providers (ISPs) enable you to connect computers, tablets and other devices to the web. Many ISPs offer in-home equipment that not only access the Internet, but also provide Wi-Fi, so you can connect to the web wirelessly on mobile devices such as smartphones and laptop computers anywhere in your home.

There are six major types of Internet access networks:
  1. Cable uses networks that consist of specialized copper cables to carry information to and from the Internet.
  2. Digital subscriber line (DSL) uses phone lines to carry information to and from the Internet.
  3. Listen Dial-up uses the phone network to connect to the Internet, but is much slower than DSL.
  4. Fibre optic uses fibre optic cables to connect to the Internet.
  5. Satellite direct-to-home (DTH) uses satellites to connect to the web. You need to attach a satellite dish to your home to receive signals from this kind of network.
  6. Fixed wireless uses antennas to connect to the Internet. You may need a fixed-wireless antenna at your location to connect to the Internet using this type network.

Some ISPs have their own networks. Others, known as reseller ISPs, lease access to networks that are owned and operated by other ISPs.

A growing number of Canadians use Internet services to access advanced communications online – not only email and websites, but also Internet phone services (VoIP), television programming and multiplayer videogames. As such, two factors should be considered when choosing an ISP:

  1. Speed (otherwise known as bandwidth) – Typically, faster speeds will allow you to download content faster, run more applications and have more people use the connection at once.
  2. Data caps – Greater data caps allow you to download or stream more each month. Be sure to pick a service package that can accommodate your usage and your budget to avoid overcharges. 

Get more information about Internet services for Canadians.

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How we collected and analyzed information about ISPs

For information about service coverage from incumbent telecommunications service providers, cable companies, satellite direct-to-home (DTH) and fixed-wireless service providers, we used data that we have gathered previously, and data collected by Industry, Science and Economic Development Canada.

For information on service coverage from reseller ISPs, we collected data from various sources including ISP directories and company websites.

Although an ISP may operate in your area, the ISP might not provide service in your specific neighbourhood. Service can vary from location to location. For example, download speeds may be faster or slower, and the service provider’s download caps could be different. Check the ISP’s website or call the company for more details.

Free TV Service Providers

Free over-the-air (OTA) television services are available for most viewers throughout Canada. In many cases, the sound and picture quality of OTA TV is equivalent to high-definition TV, similar to what you could receive through paid HDTV services.

But your ability to receive OTA TV service depends on a few factors:
  1. Your antenna You need to connect an antenna to your television to receive OTA signals. Depending on the model, the antenna can be placed inside or installed outside your home. Simple indoor antennas may be sufficient for strong TV signals. Higher quality indoor antennas or an outdoor antenna may be appropriate for more moderate TV signals.
  2. Your location Channel selection is limited by the number of OTA stations in your area, as well as your distance from the OTA TV stations.
  3. Geography Hills, trees and other obstructions can affect channel reception.

Analog versus digital OTA services

Many OTA stations use newer digital signals, but some stations still use older analog signals. We included both types in our data.

To receive digital signals, you may have to get a digital converter box or a television with a digital tuner. If you decide to buy a digital converter box, consider one that has an “analog pass-through” feature. This option lets you receive digital and analog signals, which might be important in some areas.

Get more information on TV services for Canadians.

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How we collected and analyzed information about free television services

We categorized coverage-area information using two measurements: census agglomeration and census metropolitan area. Both represent geographic boundaries of cities and their surrounding communities. A census agglomeration is an area that has a core population of at least 10,000. A census metropolitan area has a core population of at least 50,000 and a total population of at least 100,000.

Over-the-air (OTA) coverage

OTA television stations use transmitters to send their signals over the air. These transmitters may be powered to a greater or lesser degree. For example, a low-power station would use a transmitter with a power output of 50 watts or less. A regular-power station’s transmitter would have a higher output. The more power a transmitter has, the further its signals can travel in most cases.

The data we provide indicates which regular-power television stations have OTA presence in each census agglomeration or census metropolitan area. Generally, regular-power stations have large coverage areas that include most of the population of a census agglomeration or census metropolitan area. We left out OTA stations that use low-power transmitters. We may add information about low-power stations in the future.

Note that we have not provided the actual coverage of the OTA stations. In some cases, a station’s transmitter might not be powerful enough or centrally situated to cover an entire census agglomeration or census metropolitan area. In those situations, some viewers in the census agglomeration or census metropolitan area may not be able to receive the station’s OTA signals.

We determined service availability using information that the stations have submitted to the CRTC and Innovation, Science and Economic Development Canada (ISED). All of this information is publicly available.

Categorizing OTA stations

In our data, we identify OTA stations by their “call signs” and their brand names. Call signs are three- to five-letter combinations that represent a unique designations for TV stations. Brand names are typically used in the sale and promotion of the TV services.

In certain cases, the station is owned by a television network company. In that case, the links we provide connect to the network company. In other cases, the station is affiliated with a network company. In that case, the links connect to the station broadcaster. In our data, we indicate the network name in brackets.

Paid TV Service Providers

Paid television services enable you to tune in to numerous channels for a subscription fee, usually charged on a monthly basis. These services offer relatively high sound and picture quality with a greater channel choice than over-the-air (OTA) services.

There are four different types of paid television service providers:
  1. Cable providers operate networks that consist of specialized copper cables to send television content. Rogers, Cogeco and Shaw are examples of cable providers.
  2. Satellite direct-to-home (DTH) providers use satellites to beam channels to homes, which are fitted with satellite dishes to receive the signals. Shaw and Bell offer satellite DTH services.
  3. Internet protocol television (IPTV) providers use web technology to send content to TVs. TELUS’s Optik TV and VMedia’s IPTV are examples of this kind of service.
  4. Fibre-optic service providers use fibre-optic cables to send the television content. Bell Fibe TV is an example of fibre-optic service.

Most television service providers offer a range of channel packages to choose from. A provider may also offer lower rates for customers who bundle their Internet, mobile or phone services.

Get more information on TV services for Canadians.

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How we collected and analyzed information about paid television services

The data provides an indication of paid TV services using land-based technologies, such as cable and fibre-optic cable. We did not include location information about DTH service providers since DTH satellite services can be received throughout most of the country. No matter where you are, DTH is likely an option.

We determined the TV service availability to the closest city or town, using information we collected through our Annual Return of Broadcasting Distribution Licensees Survey.

A TV service may not fully encompass the geographical area of the city that is listed. 

We identified service providers by the names they typically use to sell and promote their services.

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Linking to Non-Government of Canada Websites

Links to websites not under the control of the Government of Canada, including those to our social media accounts, are provided solely for the convenience of our website visitors. We are not responsible for the accuracy, currency or reliability of the content of such websites. The Government of Canada does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

Visitors should also be aware that information offered by non-Government of Canada sites to which this website links is not subject to the Privacy Act or the Official Languages Act and may not be accessible to persons with disabilities. The information offered may be available only in the language(s) used by the sites in question. With respect to privacy, visitors should research the privacy policies of these non-government websites before providing personal information.

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