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Application to renew a broadcasting licence for an INDIVIDUAL cable distribution undertaking
OR
Application to obtain a REGIONAL broadcasting licence for cable distribution undertakings
- Form 136
General instructions
Filing
File electronically via Access Key by attaching the application to the Cover page. Access Key allows secure transmissions to the Commission and also authenticates your identity. Therefore, a signature is not required. Applicants who file their application in this manner are not required to submit a hard copy of the application and its related documents.
Applicants who cannot send their application electronically with the Access Key service or who need further information relative to the CRTC processes can contact the Commission at 1-877-249-CRTC (2782).
Instructions
The following questionnaire is in HTML format and may be downloaded to the word processing software of your choice. This enables you to complete the downloaded questionnaire by inserting your response in bold letters immediately following the question. You may add lines to the tables if necessary but do not alter or delete any text from the questionnaire.
The application must be divided into sections as set out in the questionnaire, and include the numbered questions followed by the corresponding response. Responses must be provided, at a minimum, in a size 10 font.
Naming convention for the electronic documents
The following documents should be submitted as separate electronic documents using the naming convention specified below. The document number (Doc#) indicates the ascending order in which the documents should appear on the public file.
Table 1 - Naming convention for the electronic document
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- The Covering Letter (if any) - Doc1 - Cover Letter dated ____
- The Application Form - Doc2 - Form 136 « Application to Renew a Broadcasting Licence for an INDIVIDUAL Cable Distribution Undertaking OR Application to Obtain a REGIONAL Broadcasting Licence for Cable Distribution Undertakings»
- Appendix 1A - Doc3 - Appendix 1A - Supplementary Brief
- Appendix 2A - Doc4 - Appendix 2A - Amendments to constituting documents
- Appendix 5A - Doc5 - Appendix 5A - Service Area Map(s)
- Appendix 6A - Doc6 - Appendix 6A - Service Area Maps
- Each confidential document - NOT WEB - Doc# - CONFDOC - "brief description of the document"
- Each abridged version of each confidential document - Doc# - ABRIDGED VERSION - "same description of document for which confidentiality is requested"
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The Commission may return the application if it has not been duly completed or if the required technical documentation has not been filed with Industry Canada. The onus will be on the applicant to submit a clear application that provides all of the relevant information, identifies all regulatory issues raised in the application and provides supporting documentation.
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Canadian Radio-television and Telecommunications Commission
Form 136 - Application to renew a broadcasting licence for an INDIVIDUAL cable distribution undertaking
OR
Application to obtain a REGIONAL broadcasting licence for cable distribution undertakings
1. General information
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| Specify licence type: |
Regional ( ) |
Individual ( ) |
| Type of undertaking: |
Class 1 ( ) |
Class 2 ( ) |
Class 3 ( ) |
Location:
(To be identified on the licence) |
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1.1
Identification of applicant/licensee
Name:
Address:
Fax:
E-mail:
Contact person representing the applicant/licensee
(if there is no appointed agent under question 1.2)
Name:
Title:
Telephone:
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| 1.2 Appointment of agent I, _________________________, the applicant/licensee, hereby appoint _____________________ as my agent for and on my behalf and in my name to sign, file and complete (if necessary) an application with the Canadian Radio-television and Telecommunications Commission and to sign and file a reply with respect thereto and I do hereby ratify, confirm, and adopt as my own act, such application and all replies made thereto.
Date:
At:
Signature:
Address of agent:
Title:
Telephone:
Fax:
E-mail:
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1.3 Declaration of the applicant/licensee or its appointed agent
I, ___________________________________ SOLEMNLY DECLARE THAT:
a) I am the ___________________________ (representative/appointed agent) of the applicant/licensee named in this Application Brief and as such have knowledge of all matters declared therein.
b) The statements made in this application, or any document filed pursuant to any request for further information by the Commission, are (will be) to the best of my knowledge and belief true in all respects.
c) The opinions and estimates given in this application, or any document filed pursuant to any request for further information by the Commission, are (will be) based on facts as known to me.
d) I have examined the provisions of the Broadcasting Act and the broadcasting regulations relevant to this application.
And I have signed
Signature:
Date:
Witnessed by
Signature:
Name (Printed):
Date:
At:
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| 1.4 Location(s) where the application may be examined
Set out the applicant’s website address or, if the application is not posted on their website, the email address where an electronic copy of the application may be requested:
Website:
Example: www.mycompany.com
Email:
Example: no-reply@no-reply.com
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Respond to question 1.5 if already operating the authorized cable distribution undertaking(s)
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| 1.5 Compliance
The undertaking(s) previously licensed is(are) operating in compliance with the provisions of its(their) licence(s), the Broadcasting Act, all applicable regulations, policies and mandatory orders of the CRTC.
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Yes ( ) No ( )
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If NO, provide the full details of any non-compliance during the licence term, including the reasons, any remedial action and, where applicable, the period of time expected before the undertaking(s) is(are) operating in compliance.
Date:
At:
Signature of Licensee or its appointed agent:
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1.6 Procedural request
The Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure allow an interested person to request that the Commission exercise a power under the Rules of Procedure or change the Rules of Procedure for a specific proceeding (sections 5 and 7). This is generally called a procedural request. You may consult the Implementation of new Rules of Practice and Procedure, Broadcasting and Telecom Regulatory Policy CRTC 2010-958, 23 December 2010, and the Guidelines on the CRTC Rules of Practice and Procedure, Broadcasting and Telecom Information Bulletin CRTC 2010-959, 23 December 2010, for more information.
Is the applicant requesting that the Commission make an exception to its Rules of Procedure in the treatment of this application?
Yes ( ) No ( )
If yes, please indicate which section of the Rules of Procedure you wish to vary, and provide a detailed rationale as to why this request should be granted :
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2.Ownership
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Definitions:
(1) VOTING SHARES: The shares to which are attached one or more votes, and includes securities that are convertible into such shares at all times at the option of the holder.
(2) COMMON SHARES: The shares that represent the residual equity in the earnings of the corporation, and includes securities that are convertible into such shares at all times at the option of the holder and the preferred shares to which are attached rights to participate in the earnings of the corporation with no upper limit.
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If all of the ownership information requested in questions 2.1 to 2.3 has already been submitted to the Commission within the last 12 months and is still current, complete the following:
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•
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The application number or the date where this information was last supplied: .
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| • |
I hereby attest that the information last supplied is accurate and that no changes have been made since then.
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2.1
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For the applicant/licensee, complete the following tables providing:
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a)
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A list of the directors and officers, including the Chief Executive Officer.
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| Name of the corporation for which the following table pertains: |
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DIRECTORS AND OFFICERS
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Name
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Complete Home Address
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Citizenship
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Directors;
Date of Appointment
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Officers;
Position
Held
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b) A list of shareholders holding 10% or more of the voting shares(1), of the voting rights (when different from the voting shares), and of the Common(2)
(participating) shares, by class of shares.
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Name of the corporation for which the following table pertains:
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CAPITAL STRUCTURE AND SHAREHOLDERS
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Shares/
Units
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Participating
(X)
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Votes
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Authorized
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Issued
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Name of Shareholders
(company: provide jurisdiction)
(individual: provide complete
home address)
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No.
Held
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% of
Votes
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Canadian
(X)
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c) A breakdown between Canadian and non-Canadian of the remaining shares not accounted for in b), by class of shares.
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Name of the corporation for which the following table pertains:
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Class of
Shares
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Shareholders
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Total Number of
Shares
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% of
Votes
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Canadian
(X)
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2.2
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Complete the following tables for each corporation holding, directly and/or indirectly, 20% or more of the voting interest (shares and/or votes) of the applicant/licensee:
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a)
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A list of the directors and officers of the corporation, including the Chief Executive Officer.
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| Name of the corporation for which the following table pertains: |
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DIRECTORS AND OFFICERS
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Name
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Complete Home Address
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Citizenship
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Directors;
Date of Appointment
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Officers;
Position
Held
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b) A list of shareholders holding 10% or more of the voting shares(1), of the voting rights (when different from the voting shares), and of the Common(2)
(participating) shares, by class of shares.
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Name of the corporation for which the following table pertains:
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CAPITAL STRUCTURE AND SHAREHOLDERS
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Shares/
Units
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Participating
(X)
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Votes
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Authorized
|
Issued
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Name of Shareholders
(company: provide jurisdiction)
(individual: provide complete
home address)
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No.
Held
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% of
Votes
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Canadian
(X)
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c) A breakdown between Canadian and non-Canadian of the remaining shares not accounted for in b), by class of shares.
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| Name of the corporation for which the following table pertains: |
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Class of
Shares
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Shareholders
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Total Number of
Shares
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% of
Votes
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Canadian
(X)
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2.3
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Complete the same tables as in 2.2 for each corporation holding, directly and/or indirectly, 20% or more of the voting interest (shares and/or votes) of the corporations in 2.2 b), and for any corporation forming part of their ownership chain.
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Supporting document to be appended:
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Appendix 2A
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A copy of all changes or amendments to the constituting documents (for example, Letters Patent, By-Laws, etc.) of the applicant/licensee and of the corporations listed in 2.2 and 2.3, that are not already filed with the Commission.
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3. Industry consolidation and cross-media ownership
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Section 3 - To be completed only if applying for a regional cable licence
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If the information requested in this section is already on file with the Commission and is still current, complete the following:
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•
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The application number or the date where this information was last supplied:
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•
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Go to section 4.
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3.1
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Provide a list of all entities involved in any of the areas listed below, for which any investment (equity and/or debt securities) is held by the applicant/licensee, a corporation which directly or indirectly controls the applicant/licensee and any shareholder holding 20% or more of the voting shares and/or rights of the applicant/licensee.
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a)
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Other CRTC licence holder and exempted undertakings
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b)
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Daily newspaper
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c)
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Non-daily newspaper or other media publisher
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d)
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Production or distribution of programming material
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e)
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Lessor of property, plant or equipment of licensee
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f)
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Telecommunications company regulated under the Telecommunications Act
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g)
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Company owning securities in any of categories (a) to (f)
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4. Employment equity
Information relating to employment equity is available in Public Notices CRTC 1992-59 and 1997-34.
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The Commission requires responses to questions regarding Employment Equity on behalf of the applicant/licensee as a whole, with reference to all of its employees in aggregate, that is, employees at all undertakings for which the licensee holds licences.
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4.1
Is the applicant/licensee subject to the 1996 Employment Equity Act (applicable to federally-regulated employers with 100 or more employees)?
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Yes ( ) No ( )
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If YES, go to section 5.
If NO, proceed to question 4.2.
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4.2
Outline examples of any measures (including hiring and training, apprenticeship programs, work arrangements, etc.) that you have or will put in place for the
designated groups (women, Aboriginal peoples, persons with disabilities and visible minorities).
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Questions 4.3 to 4.5 - Applicable if between 25 and 99 employees only:
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4.3
How do you or will you communicate details of your employment equity policies to managers and staff?
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4.4
Have you assigned, or will you assign, a senior level person to be responsible for tracking progress and monitoring results?
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Yes ( ) No ( )
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If YES, what authority does or will that person have to ensure goals are achieved?
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4.5
What financial resources do you have or will you put in place to promote employment equity in the workplace (for example, funds for daycare, access for persons
with disabilities, etc.)?
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5. Service information - Individual cable
licence renewal
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Section 5 - To be completed only if applying for an individual cable licence renewal
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5.1
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Please indicate the location of the licensed area, as indicated on the current licence, and provide the coordinate of the local head-end, if applicable.
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| 5.2 |
Provide the number of basic subscribers.
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| 5.3 |
Distribution of services
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Provide/confirm a website address where the distribution grid (i.e., the channel lineup) is listed, according to the licensed location. The distribution grid must contain the call sign and location or service name of each programming service, as well as the mode of distribution [basic (B) or discretionary (D)] and channel or frequency on which each signal is distributed (refer to Broadcasting Information Bulletin 2009-384).
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Interconnection
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5.4
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If the undertaking is fully interconnected with another undertaking, specify the primary location of this undertaking:
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| Interconnection with Undertaking |
Location |
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5.5 Community channel
- The Commission has set out the provisions and requirements for community channels operated by terrestrial distribution undertakings in its Community Telvision Policy, Broadcasting Regulatory Policies CRTC 2010-622, 26 August 2010, and in Community Television Policy - Correction, Broadcasting Regulatory Policy CRTC 2010-622-1, 13 September 2010.
Please confirm that the licensee will adhere to the applicable
provisions (i.e. requirements, expectations and/or
encouragements) set out in Broadcasting Regulatory Policies CRTC 2010-622 and 2010-622-1, by condition of licence.
Yes ( ) No ( )
If no, specify the requirements, expectations and/or encouragements you propose to amend with a detailed rationale in support of any such amendment, including, where appropriate, financial evidence, and propose wording for alternative requirements, expectations and/or encouragements
- For the licensee that elect to distribute a community channel, outline how you are operating fully in accordance with the provisions set in the Community Television Policy, particularly with respect to :
- Roles and objectives
- Local community television programming
- Community programming
- Access programming
- Accountability and reporting
- For licensees that provide community programming in the
greater Toronto, Montréal and Vancouver areas, outline how you
reflect the various geographic communities within your licensed
areas in these urban centers, and which commitments you have
undertaken.
5.6 Closed captioning
- Paragraph 90 of Community television policy, Broadcasting Regulatory Policy CRTC 2010-622, 26 August 2010 states that the Commission intends to impose conditions of licence requiring licensed BDUs that operate community channels to caption 100% of original licensee-produced programming by the end of the next licence term. This requirement is subject to exceptions that take into account instances, but not patterns, of equipment/technical malfunctions and human errors that are beyond the broadcaster's control, or circumstances beyond the broadcaster's control where captioning may not be available.
Please comment on the captioning requirement as it relates to your service
for the new licence term. If you are proposing an alternative to the 100% captioning requirement described above, please provide reasons, with specific and detailed supporting evidence, including financial information, to support your rationale for the captioning requirement you are proposing.
Given the unique circumstances of community TV
channels, please comment on the captioning requirement you are prepared
to make, in light of Broadcasting Public Notice
2007-54.
If you are proposing an alternative to the 100% captioning requirement,
please provide reasons, with specific and detailed supporting evidence,
including financial information, to support your rationale for the
captioning requirement you are proposing.
Please confirm that the licensee will adhere to the captioning requirement by condition of licence.
Yes ( ) No ( )
- Paragraph 90 of Broadcasting Regulatory Policy CRTC 2010-622, states that the Commission expects licensed BDUs to ensure that 100% of original access programming is captioned by the end of the next licence term.
Please describe how the licensee will ensure that 100% of original
access programming is captioned by the end of the new licence term.
5.7 Audio Description
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As directed in Community television policy, Broadcasting Regulatory Policy CRTC
2010-622, 26 August 2010, please confirm that the licensee will adhere, by
condition of licence, to the requirement to provide audio description for all information programs and for news programming (that is, the voice-over of key textual, graphic design and still image elements, such as phone numbers, stock information, or weather maps that are posted on the screen).
Yes ( ) No ( )
If no, provide reasons, with specific and detailed supporting evidence, including financial information.
If yes, as directed in Community television policy, Broadcasting Regulatory Policy CRTC
2010-622,
identify the measures the licensee will put in place (and by what date)
to implement audio description effectively, including
plans for staff training and the staff position responsible for ensuring
the appropriate implementation of audio description.
Accessibility
5.8 Customer information, service and support
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Promotion of disability-specific services and products
- According to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, paragraph 56, the Commission requires Class 1 and direct-to-home (DTH) BDUs to promote information on all of their disability-specific services and products, in the accessible manner(s) of their choice.
Have you met or will you meet this requirement?
Yes ( ) No ( )
If yes, describe the measures the licensee has undertaken or will undertake
(and by what date) to ensure that this requirement is fulfilled.
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the Broadcasting Act.
- According to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, paragraph 57, the Commission requires Class 1 and DTH BDUs to incorporate an easy-to-find home page link to the special needs/disability sections of their websites, if their websites include such sections.
Have you met or will you meet this requirement?
Yes ( ) No ( )
If yes, describe the measures the licensee has undertaken or will undertake
(and by what date) to ensure that this requirement is fulfilled.
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the Broadcasting Act.
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Websites
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- According to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, paragraph 65, the Commission requires Class 1 and DTH BDUs to make the information on telecommunications and broadcasting services and products on their websites accessible to the point of providing a reasonable accommodation for persons with disabilities, with the service providers determining how to achieve this, by 23 July 2012. For examples of reasonable accommodation in relation to the customer service information on websites, consult paragraphs 66 and 67 of Broadcasting and Telecom Regulatory Policy CRTC 2009-430.
Have you met or will you meet this requirement?
Yes ( ) No ( )
If yes, describe the measures the licensee has undertaken or will undertake
(and by
what date) to ensure that this requirement is fulfilled.
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the Broadcasting Act.
- According to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, paragraph 68, the Commission requires Class 1 and DTH BDUs to make accessible any customer service functions that are available solely over the service providers' websites, by 23 July 2012.
Have you met or will you meet this requirement?
Yes ( ) No ( )
If yes, describe the measures the licensee has undertaken or will undertake
(and by
what date) to ensure that this requirement is fulfilled.
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the Broadcasting Act.
- Please note that, as stated in Broadcasting and Telecom Regulatory Policy CRTC 2009-430, paragraph 68, where customer service functions on websites are not accessible, persons with disabilities must not incur a charge or otherwise be disadvantaged if they use an alternate channel of customer service to access those functions.
Have you met or will you meet this requirement?
Yes ( ) No ( )
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the Broadcasting Act.
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General call centres
- According to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, paragraph 69, the Commission requires Class 1 and DTH BDUs to make their general call centres accessible to the point of providing a reasonable accommodation to persons with disabilities by a) training customer service representatives in handling enquiries from persons with disabilities, and familiarizing them with the service providers' products and services for persons with disabilities and b) making Interactive Voice Response systems accessible.
Have you met or will you meet this requirement?
Yes ( ) No ( )
If yes, describe the measures the licensee has undertaken or will undertake
(and by what date) to ensure that this requirement is fulfilled.
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the Broadcasting Act.
5.9 Described video
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Access to described video
- Pursuant to paragraph 118 in Broadcasting and Telecom Regulatory Policy
CRTC 2009-430, the applicant accepts as a
condition of licence to provide one or more simple means of accessing described programming, whether in an open or embedded format, that requires little or no visual acuity.
Yes ( ) No ( )
If yes,
describe the measures the licensee has undertaken or will
undertake (and by what date) to ensure that this requirement is fulfilled.
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the
Broadcasting Act.
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Accessibility of the set-top box
- Consistent with Regulatory Policy CRTC
2009-430, paragraph 120, please describe efforts to procure and offer set-top boxes
STBs accessible to subscribers with vision and fine motor skill disabilities.
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Awareness of described programming
- As stated in Broadcasting and Telecom Regulatory Policy
CRTC 2009-430, paragraph 122, the Commission expects
BDUs to develop one or more means of identifying programming with described video in their electronic program guides. This could include an audio tone, a visual indicator, or the offer of an audio electronic program guide. In addition, the Commission expects
BDUs to make information available in alternative formats to subscribers regarding, among other things, the programming and services offered and the channel line-up.
Please describe how the licensee will fulfill these expectations, including any consultations with groups representing persons with disabilities held on these issues.
5.10 Please describe any other mechanisms designed to make your services more accessible for people with disabilities.
Supporting document to be appended:
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| Appendix 5A |
Service area maps
(refer to Broadcasting Information Bulletin CRTC 2009-384)
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Provide a service area map that reflects the boundaries of the service area in one of the following formats:
- standard image (e.g., GIF, JPEG, TIFF, BMP)
- PDF file format
- GIS-compatible file format, electronically or on a CD-ROM
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A map provided in a standard image or PDF file format must be in a scale that readily permits precise identification of the boundaries of the service area and depicts the location in relation to its surrounding areas. This map must provide a level of detail comparable to that contained in the paper map previously required by the Commission (1:50,000 NTS topographical map).
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A map provided in a GIS-compatible file format must be created using a map datum of NAD83. The Commission will only accept the following GIS-compatible file extensions:
- MapInfo format (.tab)
- MapInfo Interchange format (.mid/.mif)
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Licensees are encouraged to post their service area maps on their respective websites.
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6. SERVICE INFORMATION - REGIONAL CABLE LICENCE
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| 6.1 |
Please indicate the location of the licensed areas, as indicated on the current licence of each undertaking that will be part of the proposed regional cable licence and provide the coordinates of the local head-ends, if applicable.
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Licensed Area
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Head-end
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YES ( )
Coordinates: |
NO ( ) |
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YES ( )
Coordinates: |
NO ( ) |
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YES ( )
Coordinates: |
NO ( ) |
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| 6.2 |
For each undertaking, provide the number of basic subscribers.
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| 6.3 |
If applicable, specify new locations you propose to incorporate in this regional licence which are not currently authorized:
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Primary Location
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Secondary Locations
(if applicable)
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Head-end
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YES ( )
Coordinates: |
NO ( ) |
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YES ( )
Coordinates: |
NO ( ) |
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YES ( )
Coordinates: |
NO ( ) |
Distribution of services
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| 6.4 |
a) |
In the case of existing undertakings, for each undertaking, provide/confirm a website address where the distribution grid (i.e., the channel lineup) is listed, according to the licensed location. The distribution grid must contain the call sign and location or service name of each programming service, as well as the mode of distribution [basic (B) or discretionary (D)] and channel or frequency on which each signal is distributed (refer to Broadcasting Information Bulletin 2009-384).
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b) |
In the case of new undertakings forming part of a new or existing regional licence, provide a list of proposed services to be distributed by each distribution undertaking:
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DISTRIBUTION OF SERVICES
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Programming services
Call Sign, Location,
or Service Name
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Service Type
(TV or Audio)
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Reception
Method
(Off-air,
Satellite, etc.)
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Mode of
Distribution
(Basic(B) or
Discretionary(D))
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Channel or
Frequency
on which signal
will be distributed
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| 1. |
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| 2. |
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| 3. |
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| 4. |
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| 5. |
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NOTE: |
An applicant that is awarded a regional licence or the authority to implement a new undertaking under an existing regional licence will be required to provide, at the same time it informs the Commission that it is ready to commence operations, a website address where its distribution grid(s) is/are posted (refer to Broadcasting Information Bulletin CRTC 2009-384).
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Interconnection
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| 6.5 |
If an undertaking is fully interconnected with another undertaking, specify the primary location of this undertaking:
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| Interconnection with Undertaking |
Location |
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6.6 Community channel
- The Commission has set out the provisions and requirements for community channels operated by terrestrial distribution undertakings in its Community Telvision Policy,
Broadcasting Regulatory Policy CRTC 2010-622, 26 August 2010, and in Community Television Policy - Correction, Broadcasting Regulatory Policy CRTC 2010-622-1, 13 September 2010.
Please confirm that the licensee will adhere to the applicable
provisions (i.e. requirements, expectations and/or
encouragements) set out in Broadcasting Regulatory Policies CRTC 2010-622 and 2010-622-1, by condition of licence.
Yes ( ) No ( )
If no, specify the requirements, expectations and/or encouragements you propose to amend with a detailed rationale in support of any such amendment, including, where appropriate, financial evidence, and propose wording for alternative requirements, expectations and/or encouragements
- For the licensee that elect to distribute a community channel, outline how you are operating fully in accordance with the provisions set
out in the Community Television Policy, particularly with respect to :
- Roles and objectives
- Local community television programming
- Community programming
- Access programming
- Accountability and reporting
- For licensees that provide community programming in the greater Toronto, Montréal and Vancouver areas, outline how you reflect the various geographic communities within your licensed areas in these urban centers, and which commitments you have undertaken.
6.7 Closed captioning
- Paragraph 90 of Community television policy, Broadcasting Regulatory Policy CRTC 2010-622, 26 August 2010 states that the Commission intends to impose conditions of licence requiring licensed BDUs that operate community channels to caption 100% of original licensee-produced programming by the end of the next licence term. This requirement is subject to exceptions that take into account instances, but not patterns, of equipment/technical malfunctions and human errors that are beyond the broadcaster's control, or circumstances beyond the broadcaster's control where captioning may not be available.
Please comment on the captioning requirement as it relates to your service. If you are proposing an alternative to the 100% captioning requirement described above, please provide reasons, with specific and detailed supporting evidence, including financial information, to support your rationale for the captioning requirement you are proposing.
Given the unique circumstances of community TV
channels, please comment on the captioning requirement you are prepared
to make, in light of Broadcasting Public Notice
2007-54.
If you are proposing an alternative to the 100% captioning requirement,
please provide reasons, with specific and detailed supporting evidence,
including financial information, to support your rationale for the
captioning requirement you are proposing.
Please confirm that the licensee will adhere to the captioning requirement by condition of licence.
Yes ( ) No ( )
- Paragraph 90 of Broadcasting Regulatory Policy CRTC 2010-622, states that the Commission expects licensed BDUs to ensure that 100% of original access programming is captioned by the end of the next licence term.
Please describe how the licensee will fulfill this expectation.
6.8 Audio Description
-
As directed in Community television policy, Broadcasting Regulatory Policy CRTC
2010-622, 26 August 2010, please confirm that the licensee will adhere, by
condition of licence, to the requirement to provide audio description for all information programs and for news programming (that is, the voice-over of key textual, graphic design and still image elements, such as phone numbers, stock information, or weather maps that are posted on the screen).
Yes ( ) No ( )
If no, provide reasons, with specific and detailed supporting evidence, including financial information.
If yes, as directed in Community television policy, Broadcasting Regulatory Policy CRTC
2010-622,
identify the measures the licensee will put in place (and by what date)
to implement audio description effectively, including
plans for staff training and the staff position responsible for ensuring
the appropriate implementation of audio description.
Accessibility
6.9 Customer information, service and support
-
Promotion of disability-specific services and products
- According to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, paragraph 56, the Commission requires Class 1 and direct-to-home (DTH) BDUs to promote information on all of their disability-specific services and products, in the accessible manner(s) of their choice.
Have you met or will you meet this requirement?
Yes ( ) No ( )
If yes, describe the measures the licensee has undertaken or will undertake
(and by what date) to ensure that this requirement is fulfilled.
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the Broadcasting Act.
- According to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, paragraph 57, the Commission requires Class 1 and DTH BDUs to incorporate an easy-to-find home page link to the special needs/disability sections of their websites, if their websites include such sections.
Have you met or will you meet this requirement?
Yes ( ) No ( )
If yes, describe the measures the licensee has undertaken
or will undertake
(and by what date) to ensure that this requirement is fulfilled.
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the Broadcasting Act.
-
Websites
-
- According to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, paragraph 65, the Commission requires Class 1 and DTH BDUs to make the information on telecommunications and broadcasting services and products on their websites accessible to the point of providing a reasonable accommodation for persons with disabilities, with the service providers determining how to achieve this, by 23 July 2012. For examples of reasonable accommodation in relation to the customer service information on websites, consult paragraphs 66 and 67 of Broadcasting and Telecom Regulatory Policy CRTC 2009-430.
Have you met or will you meet this requirement?
Yes ( ) No ( )
If yes, describe the measures the licensee has undertaken or will undertake
(and by what date) to ensure that this requirement is fulfilled.
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the Broadcasting Act.
- According to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, paragraph 68, the Commission requires Class 1 and DTH BDUs to make accessible any customer service functions that are available solely over the service providers' websites, by 23 July 2012.
Have you met or will you meet this requirement?
Yes ( ) No ( )
If yes, describe the measures the licensee has undertaken or will undertake
(and by what date) to ensure that this requirement is fulfilled.
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the Broadcasting Act.
- Please note that, as stated in Broadcasting and Telecom Regulatory Policy CRTC 2009-430, paragraph 68, where customer service functions on websites are not accessible, persons with disabilities must not incur a charge or otherwise be disadvantaged if they use an alternate channel of customer service to access those functions.
Have you met or will you meet this requirement?
Yes ( ) No ( )
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the Broadcasting Act.
-
General call centres
- According to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, paragraph 69, the Commission requires Class 1 and DTH BDUs to make their general call centres accessible to the point of providing a reasonable accommodation to persons with disabilities by a) training customer service representatives in handling enquiries from persons with disabilities, and familiarizing them with the service providers' products and services for persons with disabilities and b) making Interactive Voice Response systems accessible.
Have you met or will you meet this requirement?
Yes ( ) No ( )
If yes, describe the measures the licensee has undertaken or will undertake
(and by what date) to ensure that this requirement is fulfilled.
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the Broadcasting Act.
6.10 Described video
-
Access to described video
Pursuant to paragraph 118 in Broadcasting and Telecom Regulatory Policy CRTC 2009-430, the applicant accepts as a condition of licence to provide one or more simple means of accessing described programming, whether in an open or embedded format, that requires little or no visual acuity.
Yes ( ) No ( )
If yes, describe the measures the licensee has undertaken or will undertake
(and by what date) to ensure that this requirement is fulfilled.
If no, provide reasons, including why resources are not available pursuant to section 3(1)p of the Broadcasting Act.
-
Accessibility of the set-top box
Consistent with Regulatory Policy CRTC 2009-430, paragraph 120, please describe efforts to procure and offer set-top boxes STBs accessible to subscribers with vision and fine motor skill disabilities.
-
Awareness of described programming
As stated in Broadcasting and Telecom Regulatory Policy CRTC 2009-430, paragraph 122, the Commission expects BDUs to develop one or more means of identifying programming with described video in their electronic program guides. This could include an audio tone, a visual indicator, or the offer of an audio electronic program guide. In addition, the Commission expects BDUs to make information available in alternative formats to subscribers regarding, among other things, the programming and services offered and the channel line-up.
Please describe how the licensee will fulfill these expectations, including any consultations with groups representing persons with disabilities held on these issues.
6.11 Please describe any other mechanisms designed to make your services more accessible for people with disabilities.
Supporting document to be appended:
|
| Appendix 6A |
Service area maps
(refer to Broadcasting Information Bulletin CRTC 2009-384)
In the case of existing undertakings:
|
|
Provide a service area map that reflects the boundaries of the service area in one of the following formats:
- standard image (e.g., GIF, JPEG, TIFF, BMP)
- PDF file format
- GIS-compatible file format, electronically or on a CD-ROM
|
A map provided in a standard image or PDF file format must be in a scale that readily permits precise identification of the boundaries of the service area and depicts the location in relation to its surrounding areas. This map must provide a level of detail comparable to that contained in the paper map previously required by the Commission (1:50,000 NTS topographical map).
|
A map provided in a GIS-compatible file format must be created using a map datum of NAD83. The Commission will only accept the following GIS-compatible file extensions:
- MapInfo format (.tab)
- MapInfo Interchange format (.mid/.mif)
|
Licensees are encouraged to post their service area maps on their respective websites.
In the case of new undertakings:
Provide proposed service area maps following the specifications
set out above
|
7. Request for documents to be designated as confidential
Sections 30 to 34 of the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure set out a process by which parties to Commission proceedings may file information on the record of a public proceeding in confidence.
A party filing information can “designate” it as confidential at the time it is filed with the Commission (section 31) if it falls into one of the following categories:
- Information that is a trade secret
- Financial, commercial, scientific or technical information that is confidential and that is treated consistently in a confidential manner by the person who submitted it; or
- Information the disclosure of which could reasonably be expected :
- To result in material financial loss or gain to any person;
- To prejudice the competitive position of any person; or
- To affect contractual or other negotiations of any person.
At the time that the party files the information it designates as confidential, it must provide an abridged version of the document along with an explanation of how the information falls into a category of information listed in section 31. The party must provide a detailed rationale to explain why the disclosure of the information is not in the public interest (section 32(1)).
The confidential version of the document must be filed separately and must be marked “CONFIDENTIAL” on each page. If the document is filed electronically, each file containing confidential information must include “CONFIDENTIAL” in the file name.
The abridged version of the document and the reasons for the designation of information as confidential will be placed on the public record of the proceeding.
Please consult the Implementation of new Rules of Practice and Procedure, Broadcasting and Telecom Regulatory Policy CRTC 2010-958, 23 December 2010, and the Procedures for filing confidential information and requesting its disclosure in Commission proceedings, Broadcasting and Telecom Information Bulletin CRTC 2010-961, 23 December 2010, for complete process for filing confidential information.
7.1 Request for documents to be designated as confidential
Are you requesting for some information to be designated as confidential?
Yes ( ) No ( )
If yes, you must provide a detailed rationale to explain why the disclosure of the information is not in the public interest :
Book of supporting documents
|
|
APPENDIX NUMBER AND NAME
|
APPENDED
(Yes or No)
|
E-FILED
(Yes or No)
|
|
SECTION 1: GENERAL INFORMATION
|
|
1A
|
Supplementary Brief |
|
|
|
SECTION 2: OWNERSHIP
|
|
2A
|
Amendments to constituting documents |
|
|
|
SECTION 5: SERVICE INFORMATION - INDIVIDUAL CABLE LICENCE RENEWAL
|
|
5A
|
Service Area Map(s) |
|
|
|
SECTION 6: SERVICE INFORMATION - REGIONAL CABLE LICENCE
|
| 6A |
Service Area Maps |
|
|
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This document is available in alternative format upon request.
CRTC 136 (2011-07-15 - Cable - New Regional/Renew Individual
version française disponible
***End of Document***
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