Canadian Radio-television and Telecommunications Commission
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Register for Access Key

 

All forms should be submitted via Access Key. If you are new to the Access Key process, you must first register for Access Key.

Step 1. Request an Activation Code

This will be required the first time you login to Access Key from the CRTC site. To request an activation code, call the CRTC Monday to Friday (except holidays) from 07:00 to 19:00, Eastern Time at:

  • 1-866-893-0932
  • TTY (toll free) 1-877-909-2782
  • For DCS 1-819-997-4597

If this is the first contact you've had with CRTC, you'll be asked to provide certain identifying information (such as name, address, etc.) in order to receive an activation code. If you don't use your activation code within 14 days it will expire, and you'll need to get a new one.

For DCS Submissions, Use the DCS Contact form to provide your name, title, company, telephone number, postal address and email address. Once the information is reviewed, you will be issued an activation code.

Step 2. Go to the Access Key website

Complete the steps on the Access Key Canada website.

You're then returned to the CRTC website.

Step 3. Enter the activation code you received in Step 1

You need to activate Access Key in order to send files securely.

View tips on how to submit a form to the CRTC.