Let's Internet

Do you have access to the telecommunications services you need?

We are currently reviewing Canada’s basic telecommunications services in order to be in step with the future and the changing needs of Canadians.

Reliable, affordable and modern telecommunications services are now important for daily activities, such as health care, banking, education and government services.

The hearing is over

If you missed the hearing, you can still read what was said: we have transcripts of the entire hearing available. You can also read what Canadian’s said on the discussion forum  during the hearing.

The results are in!

We asked Canadians to fill out a simple questionnaire in order to gather information on basic telecommunication services available. We also wanted to know which services Canadians rely on the most. The response was outstanding with over 30,000 Canadians filling out the questionnaire!

Read the report to find out what Canadians think about these issues.

Internet: What You Should Know

We are currently reviewing telecommunications services, including Internet services, which are offered in Canada. During the first phase of this proceeding, which was launched in April 2015, we began to collect information to better understand the telecommunications services provided to Canadians and determine the areas in Canada that are not being adequately served.

Some of the questions that we have been asking Canadians to answer include the following:

  • What telecommunications services do Canadians consider necessary to participate in the digital economy?
  • Which services do Canadians rely on the most to communicate?
  • Should the prices for telecommunications services in Canada be similar between urban and non-urban areas?
  • What upload and download speeds for broadband Internet service would meet Canadians’ needs?
Date modified: