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CRTC Communications Monitoring Report

2010

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5.0  Telecommunications

5.1 Financial review

This pie chart shows the wireless, local & access and long distance, data & private line, and internet revenues as a percentage of total telecommunications revenues in 2009. Wireless: 41%; local & access and long distance: 32%; Data & private line: 11%; Internet: 16%; Telecommunications revenues: $41.0 billion.

There are over 1,000 entities in the Canadian telecommunications service industry. This industry is dominated by a small number of large companies that collectively, with their affiliates, account for 94% of Canadian telecommunications revenues. The vast majority of the remaining entities are small entities with revenues of less than $5 million.

In 2009, companies operating in all six market sectors of the telecommunications service industry (i.e. local and access, long distance, Internet, data, private line, and wireless) accounted for approximately 92% of Canadian telecommunications revenues. Those operating in only one market sector accounted for 1% of revenues.

This section provides a broad overview of the financial performance of the telecommunications service industry and examines various financial indicators such as revenue trends by market sector and by type of service provider, profitability, market share, capital intensity, average revenues per line, and penetration rates. 

Telecommunications service industry at a glance

  2008 2009 Growth
Telecommunications revenues ($ billions) 40.3 41.0 1.8%
Percent of total telecommunications revenues      
  Top 5 ILECs 66% 66%  
  Top 5 cable companies 26% 28%  
  Top 5 resellers 2% 2%  
Capital expenditures ($ billions)      
  Wireline 5.9 5.7 -2.9%
  Wireless 6.1 2.2 -63.0%
Earnings before interest, taxes, depreciation, and amortization margin (%)      
  Wireline 24% 24%  
  Wireless 45% 43%  
Average retail revenues per line per month1      
  Wireless $59 $58 -1.7%

Source: CRTC data collection

Note: 1.  Total retail revenues divided by total retail lines divided by 12.

 

Statistical information – Telecommunications

Table 5.1.1  Retail and wholesale telecommunications revenues1 ($ billions)

  2005 2006 2007 2008 2009 Growth
2008-2009		 CAGR
2005-2009
Wireline                        
  Retail 20.6   20.5   20.8   21.1 # 21.1   -0.4% 0.5%
  Wholesale 2.9   2.9   2.9   3.1 # 3.1   -1.3% 1.8%
  Wireline total 23.5   23.4   23.7   24.2 # 24.1   -0.5% 0.7%
Wireless                        
  Retail 10.9   12.2   14.0   15.6   16.3   4.9% 10.6%
  Wholesale 0.1   0.5   0.5   0.5   0.5   19.3% 53.8%
  Wireless total 11.0   12.7   14.5   16.0   16.9   5.3% 11.3%
Retail total 31.6   32.7   34.8   36.7 # 37.4   1.9% 4.3%
Wholesale total 3.0   3.3   3.4   3.6 # 3.6   2.5% 5.2%
Total 34.5   36.1   38.2   40.3 # 41.0   1.8% 4.4%

Source: CRTC data collection

Note: 1  Estimates were used to capture the revenues of the smaller service providers that were not required to complete data forms. These estimates are based on the information provided by the service providers in their registration forms.

 

Figure 5.1.1   Telecommunications revenues and annual growth

This line stacked column chart shows both wireline and wireless revenues in billions of dollars and wireline and wireless growth in percent for each year between 2005 and 2009. Wireline: 23.5, 23.4, 23.7, 24.2, 24.1; Wireless: 11.0, 12.7, 14.5, 16.0, 16.9; Wireline: -2.1%, -0.5%, 0.8%, 2.3%, -0.5%; Wireless: 16.1%, 15.2%, 14.0%, 10.4%, 5.3%.

 

Table 5.1.2  Telecommunications revenues, by market sector ($ billions)

  2005 2006   2007 2008 2009 Growth
2008-2009		 CAGR
2005-2009
Wireline                        
  Local and access 9.8   9.6   9.5   9.6   9.4   -1.9% -1.0%
  Long distance 5.1   4.7   4.3   4.2 # 3.9   -7.1% -6.8%
Voice subtotal 14.9   14.4   13.9   13.7   13.2   -3.5% -2.9%
  Internet 4.5   5.0   5.7   6.2   6.6   6.3% 9.8%
  Data and private line                        
    Newer data protocols 0.7   0.9   1.1   1.4   1.5   12.2% 23.4%
    Legacy data, private line and other 3.4   3.0   3.0   3.0   2.8   -7.3% -5.1%
    Data and private line total 4.1   4.0   4.2   4.3   4.3   -0.5% 1.3%
Non-voice subtotal 8.6   9.0   9.8   10.5   10.9   3.5% 6.0%
Wireline total 23.5   23.4   23.7   24.2 # 24.1   -0.5% 0.7%
Wireless 11.0   12.7   14.5   16.0   16.9   5.3% 11.3%
Total 34.5   36.1   38.2   40.3   41.0   1.8% 4.4%

Source: CRTC data collection

 

Figure 5.1.2   Annual revenue growth, by market sector

This clustered column charts shows the revenue growth from newer telecommunication services versus legacy telecommunication services in billions of dollars for each year between 2007 and 2009. Newer services consists of wireless, internet, and newer data protocols. Legacy services consists of local and access, legacy data and private line, and long distance. Wireless: 1.8, 1.5, 0.9; Internet: 0.6, 0.5, 0.4; Newer data protocols: 0.2, 0.2, 0.2; Local and access: -0.1, 0.0, -0.2; Legacy data and private line: 0.0, 0.0, -0.2; Long distance: -0.5, -0.2, -0.3.

 

Figure 5.1.3   Distribution of telecommunications revenues, by market sector

This is a side by side pie chart that shows the telecommunications revenue distribution by market segment for 2002 and 2009. The five market segments displayed in each of pie chart are local and access, long distance, internet, data and private line, and wireless. Local and access: 32%, 23%; Long distance: 21%, 9%; Internet: 10%, 16%; Data and private line: 14%, 11%; Wireless: 23%, 41%.

Figure 5.1.4   Total telecommunications revenue market share, by type of service provider (2009)

This is a single pie chart that shows the telecommunications revenue market share by type of service provider in 2009. There are four types of service providers in this pie chart. Incumbent TSPs (excludes out of territory): 56%; Cable BDUs and other facilities based TSPs: 30%; Incumbent TSPs (out of territory): 10%; Resellers: 4%.

 

Figure 5.1.5   Total telecommunications revenue market share, by type of service provider (2009)

This is a bar chart that shows the various types of telecommunications service providers’ revenue share and the total number of providers as a percent of total number of industry providers of telecommunication services in 2009. There are five types of service providers in this bar chart. Large incumbent TSPs (including out-of-territory): 65%, 0.9%; Small incumbent TSPs: 1%, 1.9%; Resellers: 4%, 73.1%; Other facilities-based TSPs: 2%, 13.9%; Cable BDUs: 28%, 10.2%.

Source: CRTC data collection

 

Table 5.1.3 Percent of revenues from entities operating in one or more market sectors

 Number of market sectors1 2008 2009
One 1% 1%
Two 1% 1%
Three 2% 2%
Four 4% 3%
Five 1% 1%
Six 91% 92%

Source: CRTC data collection

Note: 1   Market sectors include local and access, long distance, Internet, data, private line, and wireless.

 

Table 5.1.4   Total telecommunications revenues, by type of service provider ($ millions)

  2006   2007   2008   2009
Incumbent TSPs              
  Large incumbent TSPs 25,822.8   26,245.0   26,715.5 # 26,777.9
  Small incumbent TSPs 372.5   465.2   436.0 # 401.8
Subtotal 26,195.4   26,710.2   27,151.5 # 27,179.7
  Less: Incumbent TSPs (out-of-territory) 3,849.0   3,897.1 # 3,882.2 # 4,290.6
  Incumbent TSPs (excl. out-of-territory) 22,346.4   22,813.2 # 23,269.3 # 22,889.1
  Percent of total 62%   60% # 58% # 56%
Alternative TSPs              
  Facilities-based alternative TSPs              
        Incumbent TSPs (out-of-territory) 3,849.0   3,897.1 # 3,882.2 # 4,290.6
        Cable BDUs 7,731.9   9,231.6   10,674.3 # 11,519.7
        Utility telcos and other carriers 343.6   488.1   585.8 # 723.7
Subtotal alternative TSPs 11,924.5   13,616.8 # 15,142.3 # 16,534.0
Resellers 1,798.4   1,774.5   1,862.2 # 1,594.7
Total facilities-based alternative TSPs and resellers 13,722.9   15,391.3 # 17,004.4 # 18,128.6
  Percent of total 38%   40% # 42% # 44%
Total 36,069.3   38,204.5   40,273.8 # 41,017.7

Source: CRTC data collection

 

Table 5.1.5   Wireline telecommunications revenue market share (%), by type of service provider (2009)

  Retail Wholesale Total
Residential Business Total
Incumbent TSPs (excl. out-of-territory) 58.6 68.2 63.0 66.2 63.4
Alternative TSPs          
Incumbent TSPs (out-of-territory) 0.1 13.2 6.1 17.1 7.5
Facilities-based non-incumbent TSPs 35.3 10.6 24.1 13.5 22.7
Resellers 5.9 8.0 6.9 3.2 6.4
Alternative TSP subtotal 41.4 31.8 37.0 33.8 36.6

Source: CRTC data collection

 

Table 5.1.6  Percent of revenues from forborne services

  2007 2008 2009
Local and access 73% 75% 71%
Long distance 95% 94% 96%
Internet 98% 98% 99%
Data and private line 75% 80% 82%
Wireless 100% 100% 100%
Overall 90% 90% 91%

Source: CRTC data collection

 

Table 5.1.7    Canadian penetration rates – Wireline and wireless subscribers (per 100 households)

Year Wireline Wireless Wireline and/or wireless Wireless (only)
2002 97.0 51.6 98.7 1.7
2003 96.3 53.9 98.8 2.5
2004 96.2 58.9 98.9 2.7
2005 94.0 n/a 98.8 4.8
2006 93.6 66.8 98.6 5.0
2007 92.5 71.9 98.8 6.3
2008 91.1 74.3 99.1 8.0
2009 n/a n/a n/a n/a

Source: Statistics Canada (2002 to 2007) Affordability Study, 2008 to 2009 (Residential Telephone Survey Study)

n/a: not available

 

 5.1.8  Number of connections (millions)

  2007 2008 2009 Growth
2008-2009		 CAGR
2007-2009
Local and access1 19.3   19.3   18.7   -3.7% -1.6%
Internet2 9.3   9.8   10.1   3.1% 4.2%
Wireless1 20.3   22.1   23.8   7.7% 8.3%
Total 48.9   51.2   52.6   2.7% 3.7%

Source: CRTC data collection

Notes:

  1. Includes residential and business connections
  2. Excludes business connections

Figure 5.1.6    Total business market wireline revenue distribution, by customer size and type of provider (2009)

This combination column chart shows the relative revenue market share for the total of local, long distance, data and private line, for small business, medium business, large business, and very large business, for Incumbent TSPs (excluding out-of-territory), non-incumbent Alternative TSPs, and Incumbent TSPs (out-of-territory). The non-incumbent Alternative TSPs and the Incumbent TSPs (out-of-territory) are stacked, and the combined number will be known as Alternative TSP total. For small business: For Incumbent TSPs (excluding out-of-territory): 90%; For non-incumbent Alternative TSPs: 5%; For Incumbent TSPs (out-of-territory): 5%. Alternative TSP total is 10%. For medium business: For Incumbent TSPs (excluding out-of-territory): 84%; For non-incumbent Alternative TSPs: 5%; For Incumbent TSPs (out-of-territory): 11%. Alternative TSP total is 16%. For large business: For Incumbent TSPs (excluding out-of-territory): 71%; For non-incumbent Alternative TSPs: 13%; For Incumbent TSPs (out-of-territory): 16%. Alternative TSP total is 29%. For very large business: For Incumbent TSPs (excluding out-of-territory): 75%; For non-incumbent Alternative TSPs: 9%; For Incumbent TSPs (out-of-territory): 16%. Alternative TSP total is 25%.

Source: CRTC data collection

1  Revenues include wireline revenues from local and access, long distance, and data and private line services.

 

Figure 5.1.7    Telecommunications revenues and EBITDA margins

This line clustered column chart on two axes shows the wireline, wireless and total telecom revenues in billions of dollars and wireline and wireless EBITDA margins for each year between 2005 and 2009. Note that wireline EBITDA margins represent only Incumbent TSPs which includes their out of territory operations. Wireline: 23.5, 23.4, 23.7, 24.3, 24.1; Wireless: 11.0, 12.7, 14.5, 16.0, 16.9; Wireline: 28.1%, 27.2%, 25.1%, 23.7%, 24.2%; Wireless: 39.9%, 44.1%, 44.9%, 44.9%, 43.1% .

 

 Table 5.1.9  Capital expenditures, by type of TSP($ billions)

  2005 2006 2007 2008 2009 Growth
2008-2009 		CAGR
2005-2009
Wireline                        
Incumbent TSPs (including out-of-territory) 3.6   4.0   4.2   4.1   4.2   1.4% 4.0%
Alternative TSPs                        
Non-incumbent, facilities-based alternative TSPs 0.6   1.2   1.6   1.7   1.5   -10.7% 26.8%
Resellers 0.1   0.1   0.1   0.1   0.0   -59.0% -17.1%
Alternative TSPs total 0.7   1.3   1.7   1.8   1.6   -12.8% 24.0%
Wireline total 4.2   5.3   5.9   5.9   5.7   -2.9% 8.0%
Wireless 1.4   1.7   1.9   6.1   2.2   -63.0% 13.0%
Wireline and wireless total 5.6   6.9   7.8   12.0   8.0   -33.4% 9.3%

Source: CRTC data collection

n/a: not available

 

Figure 5.1.8   Capital expenditures as a percentage of revenues, by type of TSP (includes AWS expenditures in 2009)

This line chart shows the capital expenditures as a percentage of revenues by type of TSP for each year between 2005 and 2009. There are three types of TSPs in this line chart. Wireless: 13%, 13%, 13%, 38%, 13%; Incumbent TSPs (including out of territory): 19%, 22%, 23%, 23%, 24%; Non incumbent facilities based alternative TSPs: 37%, 38%, 39%, 35%, 28%.

 

Figure 5.1.9   Wireline inter-carrier expenses as a percentage of revenues, by type of TSP

This clustered column chart shows the wireline intercarrier expenses as a percentage of revenues by type of provider in 2008 and 2009. There are three types of providers in this clustered column chart. Incumbent TSPs (including out of territory): 7.6%, 7.9%; Non incumbent facilities based alternative TSPs: 14.0%, 12.2%; Resellers: 44.3%, 38.3%.

 

Figure 5.1.10   Price indices [TPI1, BDU2 (cable and satellite, including pay television), Internet access services, and CPI]

This line chart shows the following price indices from 2002 to 2009 Consumer price index (CPI): 100, 102.8, 104.7, 107, 109.1, 111.5, 114.1, and 114.4; Telephone price index (TPI): 100, 100.2, 100.6, 101, 100.9, 101.6, 105.9 and 106.5; Cablevision and satellite services (including pay television) index: 100, 104.8, 108.8, 112.5, 116.8. 122.7, 128.7 and 135.8; Internet access services index: 100, 99.1, 99, 97.1, 96.7, 97.5, 95.8 and 94.8.

Source: Statistics Canada

Notes:

  1. The TPI reflects the price changes experienced by a household for a basket of telephone services. The basket of telephone services reflects a weighted-average of consumer expenditures on basic local service, other local services (such as options and features), and long distance, installation, and repair services. However, TPI does not include wireless or Internet service expenditures.
  2. The BDU price index reflects the price changes experienced by a household for a basket of cable television service. The basket includes both 'Basic’ and 'Extended' cable services. Basic cable service is the minimum service to which all customers must subscribe. Extended service is the most popular package of additional channels. The index does not account for ‘bundling discounts’.

 

Table 5.1.10 Percent of subscribers with local service bundled with other services

Number of services in a bundle1 2006 2007 2008 2009
Two or more services 15% 25% 25% 34%

 Source: CRTC data collection

1 Local service bundled with Internet, wireless, and video distribution.

5.2 Local and access and long distance

Sector overview

This pie chart shows the wireline voice revenues as a percentage of total telecommunications revenues in 2009. Wireline voice: 32%; Telecommunications revenues: $41.0 billion.

In 2009, 91% of Canadian households subscribed to wireline voice communications services.

There were over 100 providers of local and access services and over 150 providers of long distance services in 2009. These service providers include the following:

  • large incumbent TSPs, who provide both local and long distance services, primarily over their own networks;
  • small incumbent TSPs, who operate in limited areas of Ontario, Quebec, and British Columbia, and include municipally-owned, and public and private carriers;
  • cable BDUs, who provide network-based local and long distance services; and
  • resellers who do not own their own facilities and tend to concentrate on the long distance market by offering dial-around or prepaid card services.

Local and access and long distance sectors at a glance

  2008 2009 Percent Change
Revenues ($ billions) 13.5 13.0 -3.4%
  Local and access1 9.3 9.2 -1.7%
  Long distance2 4.2 3.9 -7.1%
Local lines (millions) 20.9 20.3 -2.9%
Monthly retail local and long distance revenues per line $50.81 $50.71 -0.2%
Monthly retail local revenues per line  $36.43  $37.01 1.6%
  Residence revenues per line $31.24 $31.49 0.8%
  Business revenues per line $47.18 $48.64 3.1%
Retail long distance revenues per minute $0.071 $0.066 -6.8%
  Residence $0.085 $0.077 -9.0%
  Business $0.054 $0.052 -4.0%
Incumbent revenue market share (excluding out-of-territory)      
  Local and access 82% 79%  
  Long distance 61% 60%  

Notes:

  1. Telephony services that do not involve connectivity to the PSTN (i.e. computer-to-computer communication) and wireline terminal equipment sales (telephones and private PBX equipment) are not included.
  2. Long distance calls originating from wireless phones are included in the wireless section of this report. Both wireline and wireless long distance calls associated with calling cards are part of the local and access and long distance market.

Source: CRTC data collection

 

Statistical information – Local and access, and long distance services

Table 5.2.1   Local and access and long distance revenues, local lines, and long distance minutes

  2005   2006   2007   2008   2009 CAGR
2005 - 2009
Total local and access revenues ($ millions) 9,762   9,618   9,544   9,550   9,365 -1.0%
   Annual Growth 0.7%   -1.5%   -0.8%   0.1%   -1.9%  
Less: contribution revenues ($ millions) 251   238   219   209   182 -7.8%
Local and access service revenues ($ millions) 9,511   9,380   9,324   9,342   9,183 -0.9%
   Annual Growth 0.6%   -1.4%   -0.6%   0.2%   -1.7%  
Long distance revenues
($ millions)		 5,109   4,742   4,318   4,153 # 3,856 -6.8%
   Annual Growth -10.5%   -7.2%   -8.9%   -3.8%   -7.1%  
Local and access and long distance revenues ($ millions) 14,620   14,122   13,642   13,494   13,039 -2.8%
   Annual Growth -3.6%   -3.4%   -3.4%   -1.1%   -3.4%  
Local lines including access-independent VoIP lines (thousands) 20,780   21,000   20,926   20,947   20,348 -2.8%
   Annual Growth 1.1%   1.1%   -0.4%   0.1%   -2.9%  
Access-independent VoIP lines (thousands) -   161   167   153   161 -
   Annual Growth         3.7   -8.5%   5.0%  
Long distance minutes (millions) 66,696   71,998   72,345   70,231 # 70,035 1.2%
   Annual Growth 10.0%   7.9%   0.5%   -2.9%   -0.3%  

Source: CRTC data collection

 

Table 5.2.2   Local and access and long distance forborne revenues

  2007 2008 2009
Forborne revenues (Percent)      
   Local and access 73% 75% 71%
   Long distance 95% 94% 96%
Local lines forborne (Percent)      
   Residential 73% 77% 77%
   Business 65% 68% 68%

Source: CRTC data collection

 

Table 5.2.3   Local and access and long distance revenues, by service category
($ millions)

  2006   2007   2008   2009 CAGR
2006-2009
Local and access                
Residential 4,947   4,847   4,869   4,794 -1.0%
   Annual Growth -2.7%   -2.0%   0.5%   -1.5%  
Business 3,514   3,581   3,552   3,514 0.0%
   Annual Growth 1.2%   1.9%   -0.8%   -1.1%  
Subtotal retail 8,461   8,428   8,421   8,308 -0.6%
   Annual Growth -1.1%   -0.4%   -0.1%   -1.3%  
Wholesale 827   814   851   824 -0.1%
   Annual Growth -0.1%   -1.6%   4.6%   -3.2%  
Total local and access 9,288   9,242   9,272   9,132 -0.6%
   Annual Growth -1.0%   -0.5%   0.3%   -1.5%  
Long distance                
Residential 2,411   2,251   2,170 # 1,999 -6.1%
   Annual Growth -9.0%   -6.6%   -3.6%   -7.9%  
Business 1,464   1,299   1,156 # 1,077 -9.7%
   Annual Growth -5.5%   -11.3%   -11.0%   -6.9%  
Subtotal retail 3,875   3,550   3,326 # 3,076 -7.4%
   Annual Growth -7.7%   -8.4%   -6.3%   -7.5%  
Wholesale 867   768   827 # 780 -3.4%
   Annual Growth -4.8%   -11.4%   7.7%   -5.7%  
Total long distance 4,742   4,318   4,153 # 3,856 -6.7%
   Annual Growth -7.2%   -8.9%   -3.8%   -7.1%  
Local and long distance                
Residential 7,358   7,098   7,039   6,793 -2.6%
   Annual Growth -4.9%   -3.5%   -0.8%   -3.5%  
Business 4,978   4,880   4,708   4,591 -2.7%
   Annual Growth -0.9%   -2.0%   -3.5%   -2.5%  
Subtotal retail 12,336   11,978   11,747   11,384 -2.6%
   Annual Growth -3.3%   -2.9%   -1.9%   -3.1%  
Wholesale 1,694   1,582   1,678   1,604 -1.8%
   Annual Growth -2.6%   -6.6%   6.1%   -4.4%  
Total local and long distance 14,030   13,560   13,425   12,988 -2.5%
   Annual Growth -3.2%   -3.4%   -1.0%   -3.3%  

Source: CRTC data collection

 

Table 5.2.4   Local and access revenues, by type of TSP ($ millions)

  2006   2007   2008   2009 CAGR
2006 - 2009
Residential                
Incumbent TSPs (excluding out-of-territory) 4,457   4,096   3,827   3,546 -7.3%
Annual Growth -7.9%   -8.1%   -6.6%   -7.3%  
Incumbent TSPs (out-of-territory) 5   6   10   9 21.6%
Annual Growth 66.7%   12.7%   69.4%   -5.9%  
Non-incumbent, alternative TSPs (excluding cable BDUs) 71   86   126   140 25.2%
Annual Growth -60.9%   20.0%   47.7%   10.7%  
Cable BDUs 414   659   906   1,099 38.5%
Annual Growth 550.9%   59.4%   37.4%   21.3%  
Total residential 4,947   4,847   4,869   4,794 -1.0%
Annual Growth -2.7%   -2.0%   0.5%   -1.5%  
Business                
Incumbent TSPs (excluding out-of-territory) 3,023   3,114   3,096   3,017 -0.1%
Annual Growth 0.8%   3.0%   -0.6%   -2.6%  
Incumbent TSPs (out-of-territory) 313   323   309   309 -0.5%
Annual Growth -0.9%   3.2%   -4.3%   -0.1%  
Non-incumbent, alternative TSPs 178   144   147   189 2.0%
Annual Growth 12.7%   -19.0%   2.0%   28.7%  
Total business 3,514   3,581   3,552   3,514 0.0%
Annual Growth 1.2%   1.9%   -0.8%   -1.1%  
Retail                
Incumbent TSPs (excluding out-of-territory) 7,480   7,210   6,923   6,563 -4.3%
Annual Growth -4.5%   -3.6%   -4.0%   -5.2%  
Incumbent TSPs (out-of-territory) 318   329   319   318 0.0%
Annual Growth -0.3%   3.4%   -3.1%   -0.3%  
Non-incumbent, alternative TSPs 663   889   1,180   1,428 29.1%
Annual Growth 64.1%   34.1%   32.7%   21.0%  
Total retail 8,461   8,428   8,421   8,308 -0.6%
Annual Growth -1.1%   -0.4%   -0.1%   -1.3%  
Wholesale                
Incumbent TSPs (excluding out-of-territory) 667   664   686   660 -0.3%
Annual Growth -4.4%   -0.4%   3.2%   -3.8%  
Incumbent TSPs (out-of-territory) 134   109   114   115 -5.1%
Annual Growth 28.8%   -18.3%   4.3%   0.4%  
Non-incumbent, alternative TSPs 26   40   51   49 23.7%
Annual Growth 0.0%   54.4%   27.2%   -3.7%  
Total wholesale 827   814   851   824 -0.1%
Annual Growth -0.1%   -1.6%   4.6%   -3.2%  
Total                
Incumbent TSPs (excluding out-of-territory) 8,147   7,874   7,609   7,223 -3.9%
Annual Growth -4.5%   -3.3%   -3.4%   -5.1%  
Incumbent TSPs (out-of-territory) 452   438   433   432 -1.5%
Annual Growth 6.9%   -3.0%   -1.2%   -0.1%  
Non-incumbent, alternative TSPs 689   929   1,231   1,477 28.9%
Annual Growth 60.2%   34.9%   32.4%   20.0%  
Total revenues 9,288   9,242   9,272   9,132 -0.6%
Annual Growth -1.0%   -0.5%   0.3%   -1.5%  

Source: CRTC data collection

 

Table 5.2.5  Local and access lines, by type of TSP (thousands)

  2006   2007   2008   2009 CAGR
2006 - 2009
Residential                
Incumbent TSPs (excluding out-of-territory) 11,104   10,356   9,541  # 8,818 -7.4%
Annual Growth -6.9%   -6.7%   -7.9%   -7.6%  
Incumbent TSPs (out-of-territory) 21   26   27  # 28 10.5%
Annual Growth 61.5%   25.4%   2.9%   4.6%  
Non-incumbent, alternative TSPs (excluding cable BDUs) 235   231   505   416 21.0%
Annual Growth -57.5%   -1.6%   118.7%   -17.6%  
Cable BDUs 1,590   2,313   2,917   3,425 29.1%
Annual Growth 286.7%   45.5%   26.1%   17.4%  
Total residential 12,950   12,927   12,990   12,687 -0.7%
Annual Growth 0.4%   -0.2%   0.5%   -2.3%  
Business                
Incumbent TSPs (excluding out-of-territory) 5,264   5,252   5,270  # 4,968 -1.9%
Annual Growth -1.3%   -0.2%   0.4%   -5.7%  
Incumbent TSPs (out-of-territory) 614   640   614  # 617 0.2%
Annual Growth 7.2%   4.2%   -4.0%   0.5%  
Non-incumbent, alternative TSPs 390   438   390   435 3.7%
Annual Growth 23.8%   12.4%   -11.1%   11.7%  
Total business 6,268   6,330   6,274   6,021 -1.3%
Annual Growth 0.7%   1.0%   -0.9%   -4.0%  
Retail                
Incumbent TSPs (excluding out-of-territory) 16,368   15,608   14,811  # 13,786 -5.6%
Annual Growth -5.2%   -4.6%   -5.1%   -6.9%  
Incumbent TSPs (out-of-territory) 635   666   641  # 646 0.6%
Annual Growth 8.4%   4.9%   -3.8%   0.7%  
Non-incumbent, alternative TSPs 2,215   2,983   3,812   4,276 24.5%
Annual Growth 73.3%   34.7%   27.8%   12.2%  
Total retail 19,218   19,257   19,264   18,708 -0.9%
Annual Growth 0.5%   0.2%   0.0%   -2.9%  
Wholesale                
Incumbent TSPs (excluding out-of-territory) 451   551   623   533 5.7%
Annual Growth -1.5%   22.1%   13.2%   -14.4%  
Incumbent TSPs (out-of-territory) 470   405   262  # 300 -13.9%
Annual Growth 55.1%   -13.9%   -35.4%   14.6%  
Non-incumbent, alternative TSPs 48   84   97   99 27.3%
Annual Growth 17.1%   75.6%   15.4%   1.7%  
Total wholesale 969   1,040   982   932 -1.3%
Annual Growth 20.8%   7.3%   -5.5%   -5.1%  
Total                
Incumbent TSPs (excluding out-of-territory) 16,819   16,159   15,434  # 14,319 -5.2%
Annual Growth -5.1%   -3.9%   -4.5%   -7.2%  
Incumbent TSPs (out-of-territory) 1,105   1,071   903  # 946 -5.1%
Annual Growth 24.3%   -3.1%   -15.7%   4.7%  
Non-incumbent, alternative TSPs 2,263   3,067   3,909   4,375 24.6%
Annual Growth 71.6%   35.5%   27.5%   11.9%  
Total lines 20,187   20,297   20,246   19,640 -0.9%
Annual Growth 1.3%   0.5%   -0.2%   -3.0%  

Source: CRTC Data Collection

 

Table 5.2.6   Local and long distance retail monthly revenues per line

  2006   2007   2008   2009 CAGR
2006 - 2009
Local and long distance                
Residential  $ 47.35    $45.76    $45.15    $44.62 -2.0%
Annual Growth -5.2%   -3.4%   -1.3%   -1.2%  
Business  $66.18    $64.24    $62.53    $63.55 -1.3%
Annual Growth -1.6%   -2.9%   -2.7%   1.6%  
Total retail  $53.49    $51.83    $50.81    $50.71 -1.8%
Annual Growth -3.8%   -3.1%   -2.0%   -0.2%  

Source: CRTC data collection

 

Table 5.2.7 Local and access retail monthly revenues, per line by type of TSP

  2006   2007   2008   2009 CAGR
2006-2009
Residential                
Incumbent TSPs (excluding out-of-territory) $33.45   $32.96   $33.43   $33.51 0.1%
Annual Growth -1.1%   -1.5%   1.4%   0.4%  
Incumbent TSPs (out-of-territory) $19.84   $17.83   $29.36   $26.42 10.0%
Annual Growth 3.2%   -10.1%   64.7%   -46.1%  
Non-incumbent, alternative TSPs (excluding cable BDUs) $25.35   $30.91   $20.87   $28.04 3.4%
Annual Growth -8.0%   21.9%   -32.5%   34.4%  
Cable BDUs $21.67   $23.75   $25.88   $26.73 7.2%
Annual Growth 68.3%   9.6%   9.0%   3.3%  
Total residential $31.83   $31.25   $31.24   $31.49 -0.4%
Annual Growth -3.1%   -1.9%   0.0%   0.8%  
Business                
Incumbent TSPs (excluding out-of-territory) $47.86   $49.41   $48.95   $50.60 1.9%
Annual Growth 2.2%   3.2%   -0.9%   3.4%  
Incumbent TSPs (out-of-territory) $42.48   $42.08   $41.94   $41.67 -0.6%
Annual Growth -7.6%   -0.9%   -0.3%   -0.6%  
Non-incumbent, alternative TSPs $38.03   $27.39   $31.43   $36.22 -1.6%
Annual Growth -9.0%   -28.0%   14.7%   15.2%  
Total business $46.72   $47.14   $47.18   $48.64 1.4%
Annual Growth 0.5%   0.9%   0.1%   3.1%  
Retail                
Incumbent TSPs (excluding out-of-territory) $38.08   $38.49   $38.95   $39.67 1.4%
Annual Growth 0.7%   1.1%   1.2%   1.9%  
Incumbent TSPs (out-of-territory) $41.73   $41.12   $41.41   $41.00 -0.6%
Annual Growth -8.0%   -1.5%   0.7%   -2.7%  
Non-incumbent, alternative TSPs $24.94   $24.84   $25.79   $27.82 3.7%
Annual Growth -5.3%   -0.4%   3.8%   7.9%  
Total retail $36.69   $36.47   $36.43   $37.01 0.3%
Annual Growth -1.6%   -0.6%   -0.1%   1.6%  

Source: CRTC data collection

 

Table 5.2.8  Incumbent TSP provincial retail local market share, by line


Province 		2007 2008 2009
British Columbia 85.0% 80.1% 75.6%
Alberta 79.4% 76.4% 71.7%
Saskatchewan 97.9% 95.9% 94.3%
Manitoba 91.7% 89.7% 87.1%
Ontario 78.9% 77.4% 73.4%
Quebec 78.6% 72.5% 67.0%
New Brunswick 94.2% 92.9% 87.5%
Nova Scotia 75.4% 73.8% 70.4%
Prince Edward Island 84.5% 82.5% 79.2%
Newfoundland and Labrador 92.7% 91.8% 90.6%
All provinces 81.2% 78.1% 73.8%

Source: CRTC data collection

 

Table 5.2.9  Incumbent TSP residential and business local market share, by line for major centres1


Province		 Major centre Residential lines Business lines
2008 2009 2008 2009
British Columbia Vancouver 72.4% 67.0% 75.3% 73.6%
  Victoria 66.0% 56.3% 83.5% 81.4%
Alberta Calgary 62.6% 58.3% 71.7% 70.1%
  Edmonton 71.2% 65.0% 74.8% 72.8%
Saskatchewan Saskatoon 87.3% 83.0% 99.0% 97.9%
  Regina 88.8% 88.5% 99.5% 99.0%
Manitoba Winnipeg 75.5% 70.3% 98.6% 97.1%
Ontario Toronto 66.2% 62.5% 79.5% 76.0%
  Ottawa/Gatineau 69.4% 64.2% 90.9% 89.1%
  Hamilton 67.7% 62.9% 85.8% 80.8%
  London 68.0% 64.5% 80.7% 76.9%
  Kitchener/Waterloo 67.3% 63.3% 79.3% 77.0%
  St. Catharines/Niagara 78.0% 72.8% 86.8% 83.2%
  Windsor 81.3% 74.5% 79.1% 73.4%
  Oshawa 64.8% 60.5% 89.2% 86.1%
Quebec Montréal 61.5% 55.5% 76.6% 74.6%
  Québec 60.6% 51.3% 74.4% 71.5%
New Brunswick Fredericton 81.6% 76.4% 99.6% 99.3%
Nova Scotia Halifax 54.0% 51.3% 81.8% 77.0%
Prince Edward Island Charlottetown 63.7% 60.7% 89.5% 84.2%
Newfoundland and Labrador St. John's 89.1% 81.6% 78.4% 85.4%

Note: 1.   Major centre boundaries are defined using Statistics Canada’s census metropolitan area and census agglomeration definitions.

Source: CRTC data collection

 

Table 5.2.10 Local wholesale revenues, by major component ($ millions)

  2005 2006 2007 2008 2009 CAGR
2005-2009
Interconnection 322 293 273 281 280 -3.5%
Centrex 107 106 104 97 97 -2.4%
PSTN access 237 256 261 280 290 24.0%
Unbundled loops 110 119 120 116 92 -4.2%
Other revenues 53 53 45 47 33 -11.2%
Total 829 827 802 821 792 -1.1%

 Source: CRTC data collection

 

 

Figure 5.2.1   Alternative TSP local retail lines (excluding incumbent out-of-territory), by type of facility

This bar chart shows local retail lines in thousands categorized by owned, leased and resold lines for the years 2008 and 2009. For 2008: Owned lines 2,845, Leased lines 482, and Resold lines 145. For 2009: Owned lines 3,487, Leased lines 283 and Resold lines 145.

 

Figure 5.2.2 Alternative TSP local residential and business lines, by type of facility (2009)

This chart contains two pie graphs. The first, shows alternative TSP local share by type of facility for residence lines: Owned lines 94%, Leased lines 3%, and Resold lines 3%. The second graph shows alternative TSP local share by type of facility for business lines: Owned lines 40%, Leased lines 44%, and Resold lines 15%.

Source: CRTC data collection

 

Figure 5.2.3 Large incumbent TSP pay telephone quantities and retail revenue per payphone

This chart contains a bar chart depicting the volume of payphones (in thousands) in 2006, 2007, 2008 and 2009 and a line chart showing retail revenues per payphone for the same years. Payphones: 2006: 110, 2007: 101, 2008: 95, 2009: 89. Retail revenue per payphone: 2006: $1,148, 2007: $1,098, 2008: $1,091, 2009: 969.

Source: CRTC data collection

 

Table 5.2.11  Long distance revenues, by type of TSP ($ millions)

  2006   2007   2008   2009 CAGR
2006 - 2009
Residential                
  Incumbent TSPs (excluding out-of-territory) 1,655   1,505   1,440 # 1,288 -8.0%
Annual Growth -13.9%   -9.0%   -4.4%   -10.6%  
  Incumbent TSPs (out-of-territory) 5   5   3   2 -25.6%
Annual Growth -16.7%   -0.2%   -47.5%   -21.5%  
  Non-incumbent, alternative TSPs 751   741   727 # 709 -1.9%
Annual Growth 4.3%   -1.3%   -1.8%   -2.5%  
  Total residential 2,411   2,251   2,170 # 1,999 -6.1%
Annual Growth -9.0%   -6.6%   -3.6%   -7.9%  
Business                
  Incumbent TSPs (excluding out-of-territory) 812   750   686  # 669 -6.2%
Annual Growth -7.0%   -7.6%   -8.6%   -2.4%  
  Incumbent TSPs (out-of-territory) 240   212   176   161 -12.5%
Annual Growth -18.6%   -11.6%   -17.2%   -8.4%  
  Non-incumbent, alternative TSPs 412   337   295 # 247 -15.7%
Annual Growth 7.9%   -18.3%   -12.5%   -16.2%  
  Total business 1,464   1,299   1,156 # 1,077 -9.7%
Annual Growth -5.5%   -11.3%   -11.0%   -6.9%  
Retail                
  Incumbent TSPs (excluding out-of-territory) 2,467   2,255   2,126 # 1,957 -7.4%
Annual Growth -11.7%   -8.6%   -5.7%   -7.9%  
  Incumbent TSPs (out-of-territory) 245   217   178   163 -12.7%
Annual Growth -18.6%   -11.4%   -17.9%   -8.6%  
  Non-incumbent, alternative TSPs 1,163   1,078   1,022 # 956 -6.3%
Annual Growth 5.5%   -7.3%   -5.2%   -6.4%  
  Total retail 3,875   3,550   3,326 # 3,076 -7.4%
Annual Growth -7.7%   -8.4%   -6.3%   -7.5%  
Wholesale                
  Incumbent TSPs (excluding out-of-territory) 400   414   420   373 -2.3%
Annual Growth -14.7%   3.6%   1.4%   -11.2%  
  Incumbent TSPs (out-of-territory) 270   217   262   231 -5.0%
Annual Growth 0.0%   -19.7%   20.9%   -11.8%  
  Non-incumbent, alternative TSPs 197   137   145 # 176 -3.7%
Annual Growth 14.5%   -30.6%   6.0%   21.4%  
  Total wholesale 867   768   827  # 780 -3.4%
Annual Growth -4.8%   -11.4%   7.7%   -5.7%  
Total                
  Incumbent TSPs (excluding out-of-territory) 2,867   2,670   2,546 # 2,330 -6.7%
Annual Growth -12.2%   -6.9%   -4.6%   -8.5%  
  Incumbent TSPs (out-of-territory) 515   434   440   394 -8.5%
Annual Growth -9.8%   -15.7%   1.4%   -10.5%  
  Non-incumbent, alternative TSPs 1,360   1,214   1,167 # 1,132 -5.9%
Annual Growth 6.8%   -10.7%   -3.9%   -3.0%  
  Total revenues 4,742   4,318   4,153 # 3,856 -6.7%
Annual Growth -7.2%   -8.9%   -3.8%   -7.1%  

Source: CRTC data collection

 

Table 5.2.12   Long distance retail revenues per minute, by type of TSP

  2006   2007   2008   2009 CAGR
2006-2009
Residential                
  Incumbent TSPs (excluding out-of-territory) $ 0.122    $ 0.115    $ 0.110   $ 0.100 -6.4%
Annual Growth -4.2%   -5.8%   -9.5%   -13.0%  
  Incumbent TSPs (out-of-territory) $ 0.083    $ 0.079    $ 0.069   $ 0.071 -5.0%
Annual Growth -5.6%   -5.0%   -17.1%   -9.7%  
  Non-incumbent, alternative TSPs $ 0.065    $ 0.059    $ 0.058   $ 0.054 -5.7%
Annual Growth 7.2%   -8.7%   -11.0%   -8.3%  
  Total residential $ 0.096    $ 0.088    $ 0.085   $ 0.077 -7.0%
Annual Growth -2.2%   -8.3%   -11.7%   -12.3%  
Business                
  Incumbent TSPs (excluding out-of-territory) $ 0.075    $ 0.066    $ 0.067   $ 0.067 -3.5%
Annual Growth -12.6%   -11.7%   -10.9%   1.8%  
  Incumbent TSPs (out-of-territory) $ 0.043    $ 0.043    $ 0.038   $ 0.037 -4.9%
Annual Growth -17.3%   0.5%   -10.5%   -14.5%  
  Non-incumbent, alternative TSPs $ 0.062    $ 0.055    $ 0.046   $ 0.039 -14.3%
Annual Growth -3.6%   -12.0%   -26.0%   -28.5%  
  Total business $ 0.063    $ 0.058    $ 0.054   $ 0.052 -6.3%
Annual Growth -10.7%   -8.7%   -14.3%   -9.9%  
Retail                
  Incumbent TSPs (excluding out-of-territory) $ 0.101    $ 0.092    $ 0.091   $ 0.086 -5.3%
Annual Growth -8.6%   -8.7%   -9.8%   -7.1%  
  Incumbent TSPs (out-of-territory) $ 0.043    $ 0.044    $ 0.039   $ 0.037 -5.0%
Annual Growth -17.2%   0.6%   -10.8%   -14.8%  
  Non-incumbent, alternative TSPs $ 0.064    $ 0.058    $ 0.054   $ 0.049 -8.2%
Annual Growth 3.3%   -9.6%   -15.8%   -14.5%  
  Total retail $ 0.080    $ 0.074    $ 0.071   $ 0.066 -6.3%
Annual Growth -6.6%   -8.1%   -11.7%   -10.5%  

Source: CRTC data collection

 

Table 5.2.13   Large incumbent TSPs’ retail long distance revenue market share, by region


Region 		Percent
2005   2006   2007   2008   2009
B.C., Alberta 68%   66%   75%   73%   72%
Saskatchewan 84%   79%   86%   85%   84%
Manitoba 86%   84%   88%   83%   79%
Ontario, Quebec 61%   57%   55%   56%   54%
Atlantic 77%   79%   82%   81%   80%

 Source: CRTC data collection

 

Figure 5.2.4  Local business market revenue distribution, by customer size and type of provider (2009)

The following combination column chart shows the relative revenue market share for local and access, for small business, medium business, large business, and very large business, for Incumbent TSPs (excluding out-of-territory), non-incumbent Alternative TSPs, and Incumbent TSPs (out-of-territory). The non-incumbent Alternative TSPs and the Incumbent TSPs (out-of-territory) are stacked, and the combined number will be known as Alternative TSP total. For small business: For Incumbent TSPs (excluding out-of-territory): 91%; For non-incumbent Alternative TSPs: 5%; For Incumbent TSPs (out-of-territory): 4%. Alternative TSP total is 9%. For medium business: For Incumbent TSPs (excluding out-of-territory): 90%; For non-incumbent Alternative TSPs: 3%; For Incumbent TSPs (out-of-territory): 7%. Alternative TSP total is 10%. For large business: For Incumbent TSPs (excluding out-of-territory): 85%; For non-incumbent Alternative TSPs: 4%; For Incumbent TSPs (out-of-territory): 11%. Alternative TSP total is 15%. For very large business: For Incumbent TSPs (excluding out-of-territory): 88%; For non-incumbent Alternative TSPs: 2%; For Incumbent TSPs (out-of-territory): 10%. Alternative TSP total is 12%.

Source: CRTC data collection

 

Figure 5.2.5 Long distance business market revenue distribution, by customer size and type of provider (2009)

The following combination column chart shows the relative revenue market share for long distance, for small business, medium business, large business, and very large business, for Incumbent TSPs (excluding out-of-territory), non-incumbent Alternative TSPs, and Incumbent TSPs (out-of-territory). The non-incumbent Alternative TSPs and the Incumbent TSPs (out-of-territory) are stacked, and the combined number will be known as Alternative TSP total. For small business: For Incumbent TSPs (excluding out-of-territory): 84%; For non-incumbent Alternative TSPs: 7%; For Incumbent TSPs (out-of-territory): 9%. Alternative TSP total is 16%. For medium business: For Incumbent TSPs (excluding out-of-territory): 81%; For non-incumbent Alternative TSPs: 6%; For Incumbent TSPs (out-of-territory): 13%. Alternative TSP total is 19%. For large business: For Incumbent TSPs (excluding out-of-territory): 64%; For non-incumbent Alternative TSPs: 14%; For Incumbent TSPs (out-of-territory): 22%. Alternative TSP total is 36%. For very large business: For Incumbent TSPs (excluding out-of-territory): 56%; For non-incumbent Alternative TSPs: 19%; For Incumbent TSPs (out-of-territory): 25%. Alternative TSP total is 44%.

Source: CRTC data collection

 

5.3  Internet and broadband availability

Sector overview

This pie chart shows the percentage of Internet revenues as a proportion of all telecommunications revenues. In 2009, these revenues were 16% of all telecommunications revenues.

The Internet access industry consists of an estimated 500 entities.

  • Incumbent TSPs provide Internet access mainly by dial-up, DSL, fibre optic, satellite, and fixed wireless facilities;
  • Cable companies provide Internet access using cable modem, fibre optic, and fixed wireless facilities;
  • Utility telcos, municipalities, and other TSPs provide Internet services by dial-up, DSL, fibre optic, satellite, or fixed wireless facilities; and
  • Resellers essentially rely on facilities-based TSPs to provide them with facilities on a wholesale basis. Resellers provide mainly dial-up Internet access service, as well as high-speed Internet service generally using leased DSL facilities, and to a lesser extent, cable modem, and fibre optic facilities.

Internet and broadband availability at a glance

  2008 2009 Growth
Revenues ($ billions)  6.2 6.6 6.3%
Internet access and  transport      
Residential 3.9 4.3 9.9%
Business 1.1 1.1 1.2%
Wholesale 0.2 0.3 21.5%
Other 1.0 1.0 -5.5%
Residential subscribers (millions) 9.8 10.1 2.6%
Residential high-speed access revenues per subscriber per month $34.06 $36.06 5.9%
Internet access market share (revenue)      
Top 5 major ISPs (including affiliates) 76% 76%  
Cable  operators 48% 50%  
ILECs (excluding out-of-territory) 40% 38%  
Broadband availability (excluding satellite)      
National 95% 95%  
Urban 100% 100%  
Rural 82% 84%  
Penetration : All speeds 74% 75%  
High-speed 69% 72%  
Broadband (1.5 Mbps and higher) 52% 62%  
Broadband (5 Mbps and higher) 41% 44%  
Average Gigabytes downloaded per month per user 9.1 12.0  
Average Gigabytes uploaded per month per user 3.2 3.4  
Monthly average residential high-speed service churn rate - 1.51%  
Monthly average business high-speed service churn rate - 1.56%  

Source: CRTC data collection

Internet – Statistical information

Table 5.3.1  Internet revenues ($ millions)

  Growth 2008-2009 CAGR 2005-2009
    2005 2006 2007 2008 2009  
Residential Incumbent TSPs (excluding out-of-territory)                
Dial-up 192 159 141   116 92 -21.3% -16.9%
High-speed 1,014 1,160 1,331   # 1,406 1,506 7.1% 10.4%
Subtotal 1,206 1,319 1,471   1,522 1,598 5.0% 7.3%
Cable BDUs                
Dial-up 13   8   5     2   1 -31.9% -42.6%
High-speed 1,380 1,649 1,935   2,129 2,419 13.6% 15.1%
Subtotal 1,393 1,657 1,940   2,131 2,420 13.6% 14.8%
Incumbent TSPs (excluding out-of-territory) and cable BDUs subtotal                
Dial-up 205 167 145   118 93 -21.5% -17.9%
High-speed 2,394 2,809 3,266   3,535 3,925 11.0% 13.2%
Subtotal 2,599 2,976 3,411   3,654 4,018 10.0% 11.5%
Other TSPs                
Dial-up 157 112 83   71 48 -32.6% -25.7%
High-speed 83 103 128   # 175 219 25.5% 27.6%
Subtotal 239 215 211   245 267 8.7% 2.8%
Total                
Dial-up 362 279 228   189 141 -25.7% -21.0%
High-speed 2,477 2,912 3,394   3,710 4,144 11.7% 13.7%
Residential total 2,838 3,191 3,622   3,899 4,285 9.9% 10.8%
Business Incumbent TSPs                
(excluding out-of-territory) 396 406 434   457 444 -2.8% 2.9%
Cable BDUs 127 134 169   201 227 13.2% 15.6%
Incumbent TSPs (excluding out-of-                
territory) and cable BDUs subtotal 523 540 604   657 671 2.1% 6.4%
Other TSPs                
Incumbent TSPs
(out-of-territory) 		125 98 112   98 93 -5.0% -7.1%
Resellers, utility telcos,
and other carriers 		214 236 223   241 255 5.7% 4.5%
Other TSPs subtotal 339 335 335   339 348 2.6% 0.7%
Business access total 862 874 938   997 1,019 2.3% 4.3%
Business transport total 41 50 73   76 67 -12.8% 12.8%
Business total 903 924 1,011   1,073 1,086 1.2% 4.7%
Wholesale
Access 		Higher capacity access and transport 95 77 54   54 48 -11.0% -15.9%
Lower capacity access 111 125 147   161 213 32.3% 17.8%
Wholesale total 206 202 201   215 261 21.5% 6.1%
Other Applications, equipment, and other Internet-related services 583 720 835   1,015 959 -5.5% 13.2%
  Grand total 4,530 5,037 5,669   6,202 6,591 6.3% 9.8%

Notes:

  1. Wholesale Internet access and transport services are generally sold to ISPs. These services are used by the ISPs to provide Internet access service to their retail customers. Sales to non-ISP entities, such as VoIP service providers, are also included in the wholesale revenues presented in Table 5.3.1 as “higher capacity access and transport” revenues.
  2. “Lower capacity access” includes services such as Bell Canada's Gateway Access Service (GAS), TCC's virtual point of presence (VPOP) DSL, and cable BDU-provided third-party Internet access (TPIA) service, as well as satellite capacity, and dial-up bundled with Internet access sold to ISPs.
  3. In previous years, modem rental fees for residential service were included with Internet access service revenue.  However, the fees are no longer included as of 2008. In 2008, the fees were approximately $121 million.

Source: CRTC  data collection

 

Figure 5.3.1  Internet access revenue share, by type of entity

These two pie charts describe the percentage revenue market share of various industry participant groups for residential and business Internet access markets: Residential pie chart: Incumbent TSPs (excluding out-of-territory): 37%; Cable BDUs: 57%; Incumbent TSPs (out-of-territory): 0%; Resellers, utility telcos, and other carriers: 6%. Business pie chart: Incumbent TSPs (excluding out-of-territory): 44%; Cable BDUs: 22%; Incumbent TSPs (out-of-territory): 9%; Resellers, utility telcos, and other carriers: 25%

Source: CRTC data collection

 

Figure 5.3.2  Business Internet access revenues, by access technology (2005 v. 2009)

These two pie charts describe the percentage of business access revenue by technology. For 2005: DSL: 39%; Cable: 9%; Fiber: 34%; Other: 6%; Dial-up: 12%. And for 2009: DSL: 46%; Cable: 15%; Fiber: 25%; Other: 10%; Dial-up: 4%.

Source: CRTC data collection

Note: "Other" includes the remaining technologies such as, but not limited to, integrated services digital network (ISDN), fixed wireless, and satellite.

 

Table 5.3.2   Residential Internet subscribers, by type of TSP

  2005 2006 2007 2008 2009  
  Sub-scribers
/1000		 Share* Sub-scribers
/1000		 Share* Sub-scribers
/1000		 Share* Sub-scribers
/1000		 Share* Sub-scribers
/1000		 Share* Growth 2008-2009 CAGR 2005-2009
Incumbent TSPs (excluding
out-of-territory)		                        
   Dial-up 765 48.8% 642 51.8% 566 60.6% 433 59.1% 286 58.8% -33.9% -21.8%
   High-speed 2,676 41.6% 3,095 41.5% 3,405 40.7% 3,584 39.5% 3,673 38.4% 2.5% 8.2%
 Subtotal 3,441 43.0% 3,736 42.9% 3,971 42.7% 4,017 40.9% 3,959 39.3% -1.4% 3.6%
Cable BDUs                        
   Dial-up 53 3.4% 38 3.1% 18 1.9% 18 2.4% 14 2.8% -24.4% -28.9%
   High-speed 3,467 53.9% 4,041 54.2% 4,573 54.7% 4,990 55.0% 5,358 56.0% 7.4% 11.6%
 Subtotal 3,520 44.0% 4,079 46.9% 4,590 49.5% 5,008 51.1% 5,372 53.4% 7.3% 11.2%
Incumbent TSPs (excluding out-of-territory) and cable BDUs subtotal                        
   Dial-up 818 52.2% 680 54.8% 584 62.5% 451 61.6% 299 61.6% -33.6% -22.2%
   High-speed 6,143 95.6% 7,136 95.6% 7,978 95.5% 8,574 94.5% 9,031 94.3% 5.3% 10.2%
Subtotal 6,961 87.0% 7,815 89.8% 8,561 92.2% 9,024 92.0% 9,331 92.7% 3.4% 7.6%
Other TSPs                        
    Dial-up 750 47.8% 560 45.2% 350 37.5% 281 38.4% 187 38.4% -33.6% -29.4%
    High-speed 286 4.4% 327 4.4% 379 4.5% 503 5.5% 545 5.7% 8.2% 17.5%
 Subtotal 1,036 13.0% 886 10.2% 729 7.8% 785 8.0% 731 7.3% -6.8% -8.3%
Total                        
   Dial-up 1,568 19.6% 1,239 14.2% 934 10.0% 732 7.5% 486 4.8% -33.6% -25.4%
   High-speed 6,429 80.4% 7,461 85.8% 8,356 90.0% 9,077 92.5% 9,576 95.2% 5.5% 10.5%
Grand total 7,997   8,700   9,290   9,809   10,062   2.6% 6.0%

Note: (*) Percentages refer to the access mode’s proportion of all residential Internet ubscriptions by type, except for the total rows, which represent the proportion of total industry residential subscriptions.

Source: CRTC data collection

 

Table 5.3.3  Residential Internet plans and pricing (part 1 of 2)

  2006 2007 2008 2009
Downstream speed One-month revenue (%)
Lite and wideband up to 256 Kbps 6.6 6.8 2.9 0.4%
Wideband 300 to 1400 Kbps 11.9 12.2 15.1 8.8%
Broadband        
  1.5 to 4 Mbps 14.7 14 17.3 21.3%
  5 to 9 Mbps 60.3 58 53.6 45.6%
  10 to 15 Mbps 6.3 8.7 10.8 22.8%
  16 to 100 Mbps 0.2 0.2 0.3 1.0%
Total sample 242.1 268.9 306.4 314.8
Downstream speed Subscribers (%) 
Lite and wideband up to 256 Kbps 10.1 10 4.3 0.9%
Wideband 300 to 1400 Kbps 14.7 15.3 19.8 12.4%
Broadband        
  1.5 to 4 Mbps 15.1 15.3 17 25.0%
  5 to 9 Mbps 54.8 52.5 50.1 41.7%
  10 to 15 Mbps 5.2 6.8 8.6 19.4%
  16 to 100 Mbps 0.1 0.1 0.2 0.6%
Total sample 6,880.30 7,576.60 8,184.40 8,346.9
Downstream speed Average revenue per subscriber
Lite and wideband up to 256 Kbps $22.91 $24.37 $24.86 $17.75
Wideband 300 to 1400 Kbps $28.30 $28.29 $28.57 $26.84
Broadband        
  1.5 to 4 Mbps $34.24 $32.53 $38.22 $32.46
  5 to 9 Mbps $38.74 $39.26 $40.00 $41.36
  10 to 15 Mbps $43.17 $45.23 $47.06 $44.43
  16 to 100 Mbps $81.30 $51.17 $63.06 $65.08
Total sample $35.18 $35.50 $37.44 $37.86
Downstream speed Weighted-average upload speed (Kbps)
Lite and wideband up to 256 Kbps 94 118 131  128
Wideband 300 to 1400 Kbps 306 294 286  267
Broadband        
  1.5 to 4 Mbps 537 537 809  656
  5 to 9 Mbps 619 677 744  755
  10 to 15 Mbps 742 815 862  751
  16 to 100 Mbps 1,006 1,000 1,120  1,085
Total sample 514 552 649  665
Weighted-average download speed 3,826 4,227 4,928 5,937

 

 Table 5.3.3  Residential Internet plans and pricing (part 2 of 2)

  2006 2007 2008 2009
Downstream speed Weighted-average upload/download limit in gigabytes (GB)
Lite and wideband up to 256 Kbps -  -  8.50  11.75
Wideband 300 to 1400 Kbps -  -  8.75 3.04 
Broadband        
  1.5 to 4 Mbps -  -  43.25  32.20
  5 to 9 Mbps -  -  54.18  42.80
  10 to 15 Mbps -  -  80.81  69.53
  16 to 100 Mbps -  -  101.91  104.14
Total sample -  -  42.34  40.32

Source: CRTC data collection

Note:     

  1. Weighted average download limits are calculated only for those plans that have limits.
  2. 2008 and 2009 data excludes terminal rental revenues.

 

Figure 5.3.3   Residential Internet access technology mix (2005 v. 2009)

These two pie charts describe the percentage of residential subscriptions by technology. For 2005: DSL: 35%; Cable: 44%; Dial-up: 20%; Other: 1%. And for 2009: DSL: 39%; Cable: 54%; Dial-up: 5%; Other: 3%.

 

Figure 5.3.4   Broadband (greater than 1.5 Mbps) subscriptions

This two line chart describes, for the years 2003 to 2007, the number of subscriptions of broadband for Incumbent TSPs and for Cable BDUs. For 2005: 2091, 2634; For 2006: 2440, 2853; For 2007: 2756, 3206; For 2008: 3009, 3520; For 2009: 3,338, 4,495

Source: CRTC data collection

 

Broadband availability - Statistical information

Table 5.3.4   Key telecommunications availability indicators

Platform Availability
2005 2006 2007 2008 2009
Wireless 97% 97% 98% 98% 99%
Mobile 3G or equivalent na na 78% 91% 96%
DSL na na na 84% 85%
Cable modem na na na 80% 80%
IPTV1 n/a 8% 10% 10% 10%
Digital satellite National National National National National

Source: CRTC data collection

Note:  

  1. As of 31 August 
  2. n/a: data not available

 

Figure 5.3.5   Broadband availability (percentage of households) (2009)

This column chart describes, for the year 2009, the percentage household broadband service availability per province. For 2009: BC: 94%; AB: 97%; SK: 95%; MB: 92%; ON: 98%; QC: 92%; NB: 100%; NS: 100%; PEI: 100%; NL: 78%; North: 71%; Canada: 95%.

 

Figure 5.3.6   Broadband availability – Urban v. rural (percentage of households) (2009)

This column chart describers, for 2009, the urban and rural household broadband service availability percentage, per province: BC: 100%, 75%; AB: 100%, 87%; SK: 100%, 89%; MB: 100%, 80%; ON: 100%, 91%; QC: 100%, 72%; NB: 100%, 100%; NS: 100%, 100%; PEI: 100%, 100%; NL: 100%, 65%; North: 100%, 55%; Canada: 100%, 84%.

 

Figure 5.3.7  Broadband availability v. broadband subscriptions (2009)

This column chart describes, for 2009, the percentage household broadband availability, and the percentage households subscribing, per province: BC: 94%, 72%; AB: 97%, 67%; SK: 95%, 62%; MB: 92%, 57%; ON: 98%, 64%; QC: 92%, 53%; NB: 100%, 58%; NS: 100%, 66%; PEI: 100%, 61%; NL: 78%, 59%; North: 71%, 54%; Canada: 95%, 62%.

 

Table 5.3.5  Number of households that can have broadband access (thousands)

Province 2008   2009
British Columbia 1,659 # 1,691
Alberta 1,339 # 1,368
Saskatchewan 389   394
Manitoba 433 # 443
Ontario 4,738 # 4,812
Quebec 3,028 # 3,062
New Brunswick 257   304
Nova Scotia 387   388
Prince Edward Island 54 # 55
Newfoundland and Labrador 155   155
North 26 # 26
Canada 12,465 # 12,700

Source: CRTC data collection

 

Table 5.3.6   Broadband availability, by technology (percentage of households)

Technology 2008   2009
DSL 84%   85%
Cable modem 80%   80%
Fixed wireless 82% # 83%
Canada 95% # 95%

Source: CRTC data collection

 

5.4 Data and private line

This pie chart shows the data and private line revenues as a percentage of total telecommunications revenues in 2009. Data and private line: 11%; Telecommunications revenues: $41.0 billion.

 

Sector overview

 

Approximately 150 entities offered data and private line services in 2009. Of these, incumbent TSPs accounted for approximately 40%, and the alternative TSPs, such as cable BDUs, utility telcos, and resellers accounted for the remaining 60%.

 

Data and private line at a glance

  2008 2009 Growth
Revenues ($ billions)  4.3 4.3 -0.5%
Data 2.6 2.7 2.5%
Private Line 1.7 1.6 -5.0%
Private Line revenues as a percent of total 39.6% 37.9%  
New data protocols      
Revenues ($ billions) 1.4 1.5 12.2%
Percent of total data protocol revenues 77.2% 82.8%  
Data and private line revenue market share      
Incumbents TSPs (excluding out-of-territory) 65% 65%  
Forborne services      
Percent of data revenues from forborne data services 91% 94%  
Percent of private line revenues from forborne private line services 61% 63%  
Number of  forborne private line routes 3,400 3,800 11.8%

Source: CRTC data collection

 

Data and private line – Statistical information

Table 5.4.1  Data and private line revenues ($ millions)

  2005   2006   2007   2008   2009 CAGR
2005-2009
Data                    
Data protocols 1,354   1,496   1,602   1,775 # 1,858 8.3%
Annual Growth -4.5%   10.5%   7.1%   10.8%   4.7%  
Other 885   809   870   838 # 820 -1.9%
Annual Growth -3.4%   -8.6%   7.6%   -3.6%   -2.2%  
Total data and other 2,239   2,305   2,472   2,614 # 2,678 4.6%
Annual Growth -4.1%   2.9%   7.3%   5.7%   2.5%  
Private Line                    
Short-haul 788   649   717   737 # 674 -3.8%
Annual Growth -11.5%   -17.6%   10.4%   2.8%   -8.5%  
Long-haul 1,066   1,016   964   985 # 961 -2.6%
Annual Growth -7.4%   -4.7%   -5.2%   2.3%   -2.4%  
Total private line 1,854   1,665   1,680   1,722 # 1,636 -3.1%
Annual Growth -9.2%   -10.2%   0.9%   2.5%   -5.0%  
Total data and private line 4,093   3,970   4,153   4,336 # 4,313 1.3%
Annual Growth -6.5%   -3.0%   4.6%   4.4%   -0.5%  

Source: CRTC data collection

Note: Data services are classified into one of three categories: (1) legacy data protocols such as X.25, ATM, and frame relay, (2) newer protocols such as Ethernet and IP-VPN, and (3) other services such as other protocols, network management, and networking equipment.

 

Figure 5.4.1    Data and private line revenue market share, by type of TSP

These two pie charts describe the percentage revenue market share of various industry participant groups for the data and private line market for 2008 and 2009. For 2008: Incumbent TSPs (excluding out-of-territory): 65%; Incumbent TSPs (out-of-territory): 17%; Non-incumbent alternative TSPs: 18%. For 2009: Incumbent TSPs (excluding out-of-territory): 65%; Incumbent TSPs (out-of-territory): 17%; Non-incumbent alternative TSPs: 18%.

 

Figure 5.4.2    Data revenue market share, by type of TSP

These two pie charts describe the percentage revenue market share of various industry participant groups for the data market for 2008 and 2009. For 2008: Incumbent TSPs (excluding out-of-territory): 60%; Incumbent TSPs (out-of-territory): 17%; Non-incumbent alternative TSPs: 23%. For 2009: Incumbent TSPs (excluding out-of-territory): 59%; Incumbent TSPs (out-of-territory): 18%; Non-incumbent alternative TSPs: 23%.

 

Table 5.4.2   Data protocol revenues, by service category ($ millions)

  2005   2006   2007   2008   2009 CAGR
2005-2009
New protocols                    
Retail                    
Ethernet 391.1   469.9   488.5   520.7 # 482.3 5.4%
Annual Growth -8.5%   20.1%   4.0%   6.6%   -7.4%  
IP-VPN 221.1   362.9   535.2   710.1 # 870.8 40.9%
Annual Growth 99.7%   64.1%   47.5%   32.7%   22.6%  
Total retail 612.2   832.8   1,023.7   1,230.8   1,353.1 21.9%
Annual Growth 13.8%   36.0%   22.9%   20.2%   9.9%  
Wholesale                    
Ethernet 49.6   86.7   90.0   122.4 # 173.2 36.7%
Annual Growth 11.7%   74.8%   3.9%   36.0%   41.5%  
IP-VPN 2.4   11.0   11.3   17.4 # 11.8 48.9%
Annual Growth 0.0%   358.3%   2.4%   54.6%   -32.3%  
Total wholesale 52.0   97.7   101.3   139.8 # 185.0 37.3%
Annual Growth 11.1%   87.9%   3.7%   38.0%   32.3%  
Total new protocols 664.2   930.5   1,125.0   1,370.7   1,538.1 23.4%
Annual Growth 13.6%   40.1%   20.9%   21.8%   12.2%  
Legacy protocols                    
Retail 640.6   509.4   415.2   343.8 # 264.2 -19.9%
Annual Growth -12.5%   -20.5%   -18.5%   -17.2%   -23.2%  
Wholesale 49.0   55.8   62.4   60.7   55.7 3.9%
Annual Growth -51.1%   13.9%   11.8%   -2.6%   -8.3%  
Total legacy 689.6   565.2   477.5   404.6 # 319.9 -17.4%
Annual Growth -17.2%   -18.0%   -15.5%   -15.3%   -20.9%  
Total data protocols 1,353.8   1,495.7   1,602.5   1,775.2 # 1,858.0 8.3%
Annual Growth -4.5%   10.5%   7.1%   10.8%   4.7%  

Source: CRTC data collection

 

Table 5.4.3  Data protocol revenue market share, by service category (%)

  2005 2006 2007 2008 2009
New data            
Incumbent TSPs (excluding out-of-territory) 63 57 50 50 # 52
Incumbent TSPs (out-of-territory) 17 24 29 20 # 21
Non-incumbent alternative TSPs 21 19 21 30 # 28
Legacy data            
Incumbent TSPs (excluding out-of-territory) 54 59 57 60 # 59
Incumbent TSPs (out-of-territory) 28 19 16 13 # 12
Non-incumbent alternative TSPs 18 23 26 26 # 29
Total data protocols            
Incumbent TSPs (excluding out-of-territory) 58 58 53 52 # 53
Incumbent TSPs (out-of-territory) 22 22 25 19 # 19
Non-incumbent alternative TSPs 19 20 22 29 # 28

Source: CRTC data collection

 

Figure 5.4.3    Private line revenue market share, by type of TSP

These two pie charts describe the percentage revenue market share of various industry participant groups for the private line market for 2008 and 2009. For 2008: Incumbent TSPs (excluding out-of-territory): 74%; Incumbent TSPs (out-of-territory): 16%; Non-incumbent alternative TSPs: 10%. For 2009: Incumbent TSPs (excluding out-of-territory): 76%; Incumbent TSPs (out-of-territory): 14%; Non-incumbent alternative TSPs: 10%.

 

Table 5.4.4   Private line revenues, by service category ($ millions)

    2005   2006   2007   2008   2009 CAGR
2005-2009
Private Line                      
Retail                      
Short-haul   503   431   430   357 # 322 -10.6%
Annual Growth   -3.5%   -14.3%   -0.3%   -16.9%   -9.9%  
Long-haul   660   634   576   536 # 521 -5.7%
Annual Growth   -9.8%   -3.9%   -9.1%   -6.9%   -2.9%  
Total retail private line   1,163   1,065   1,006   894 # 843 -7.7%
Annual Growth   -7.2%   -8.4%   -5.6%   -11.2%   -5.7%  
Wholesale                      
Short-haul   285   217   287   380 # 352 5.5%
Annual Growth   -22.8%   -23.9%   32.2%   32.4%   -7.2%  
Long-haul   406   382   387   449 # 440 2.1%
Annual Growth   -3.1%   -5.9%   1.4%   15.8%   -1.9%  
Total wholesale private line   691   599   674   828 # 793 3.5%
Annual Growth   -12.3%   -13.3%   12.6%   22.9%   -4.3%  
Total private line   1,854   1,665   1,680   1,722   1,636 -3.1%
Annual Growth   -9.2%   -10.2%   0.9%   2.5%   -5.0%  

Source: CRTC data collection

 

Table 5.4.5   Private line - Short-haul and long-haul revenue market share (%)

  2005   2006   2007   2008   2009 
Short-haul                  
   Incumbent TSPs (excluding out-of-territory) 73   84   84   82   78
   Incumbent TSPs (out-of-territory) 24   14   13   15   15
   Non-incumbent alternative TSPs 3   2   3   4   6
Long-haul                  
   Incumbent TSPs (excluding out-of-territory) 77   78   65   68   74
   Incumbent TSPs (out-of-territory) 14   11   20   18 # 14
   Non-incumbent alternative TSPs 10   10   15   14 # 12
Total                  
   Incumbent TSPs (excluding out-of-territory) 76   80   73   74   76
   Incumbent TSPs (out-of-territory) 17   13   17   16   14
   Non-incumbent alternative TSPs 7   7   10   10 # 10

Source: CRTC data collection

 

Figure 5.4.4   Data and private line service revenue distribution, by customer size and type of provider (2009)

The following combination column chart shows the relative revenue market share for data and private line for small business, medium business, large business, and very large business, for Incumbent TSPs (excluding out-of-territory), non-incumbent Alternative TSPs, and Incumbent TSPs (out-of-territory). The non-incumbent Alternative TSPs and the Incumbent TSPs (out-of-territory) are stacked, and the combined number will be known as Alternative TSP total. For small business: For Incumbent TSPs (excluding out-of-territory): 89%; For non-incumbent Alternative TSPs: 4%; For Incumbent TSPs (out-of-territory): 7%. Alternative TSP total is 11%. For medium business: For Incumbent TSPs (excluding out-of-territory): 59%; For non-incumbent Alternative TSPs: 16%; For Incumbent TSPs (out-of-territory): 25%. Alternative TSP total is 41%. For large business: For Incumbent TSPs (excluding out-of-territory): 54%; For non-incumbent Alternative TSPs: 26%; For Incumbent TSPs (out-of-territory): 20%. Alternative TSP total is 46%. For very large business: For Incumbent TSPs (excluding out-of-territory): 71%; For non-incumbent Alternative TSPs: 12%; For Incumbent TSPs (out-of-territory): 17%. Alternative TSP total is 29%.

Source: CRTC data collection

 

5.5 Wireless

Sector overview

This pie chart shows the wireline and wireless revenues as a percentage of total telecommunications revenues in 2009. Wireline: 59%; Wireless: 41%; Telecommunications revenues: $41.0 billion.

The wireless network covers approximately 20% of Canada’s geographic area and 99% of Canadians. The advanced wireless network that supports handsets, such as smartphones and turbo sticks, is available to 96% of Canadians. Wireless market sector revenues are the largest component (41%) of total telecommunications revenues.

This market sector consists of three large facilities-based national WSPs, a number of smaller regional facilities-based WSPs, and a small number of MVNOs.

A number of new facilities-based WSPs have recently entered or have announced that they plan to enter the wireless market sector.

Wireless sector at a glance

  2008 2009 Growth
2008-2009
Revenues ($ billions) 15.9 16.8 5.4%
Number of subscribers (millions) 22.1 23.8 7.8%
Average revenues (excluding paging) per      
      user per month (ARPU) $60 $59 -2.2%
      minute (ARPM) $0.11 $0.10 -6.1%
Wireless capex/Total telecom capex 51% 29% -
Average capital expenditure per user (ACEPU) $23 $8 -65.7%
Availability by population 98% 99% -
3G availability by population 91% 96% -
Penetration by household 74.3% n.a. -
Penetration by household – wireless only 8% n.a. -

 Sources: CRTC data collection and Statistics Canada

Wireless – Statistical information

Table 5.5.1  Wireless and paging revenues and number of subscribers

  2005 2006 2007 2008 2009 Growth
2008-2009		 CAGR
2005-2009
Wireless revenues ($ millions) 10,895.5 12,600.1 14,430.0 15,940.3 16,804.0 5.4% 11.4%
Paging revenues ($ millions) 121.0 96.1 92.8 96.1 89.2 -7.2% -7.3%
Total revenues 11,016.5 12,696.2 14,522.8 16,036.4 16,893.2 5.3% 11.3%
Wireless subscribers (thousands) 17,016.6 18,749.1 20,277.4 22,092.5 23,811.9 7.8% 8.8%
Paging subscribers (thousands) 616.7 504.6 390.4 319.3 253.6 -20.6% -19.9%

Source: CRTC data collection

 

Figure 5.5.1 Wireless revenues, subscribers, and revenues per subscriber (excluding paging)

This line clustered column chart on two axes shows the mobile wireless revenues in billions of dollars and total number of subscriber in millions for each year between 2005 and 2009 on the first axis. The second axis shows the average revenue dollars per subscriber (ARPU) between 2004 and 2008. Wireless revenues: 10.9, 12.6, 14.4, 15.9, 16.8; Subscribers: 17.0, 18.7, 20.3, 22.1, 23.8; Revenues/subscriber: 53, 56, 59, 60,59.

 

Figure 5.5.2 Wireless revenue and subscriber growth rates (excluding paging)

This line chart shows the mobile wireless revenue and subscriber percentage growth for each year between 2005 and 2009. Wireless revenue growth: 16.5%, 15.6%, 14.5%, 10.5%, 5.4%. Subscriber: 13.3%, 10.2%, 8.2%, 9.0%, 7.8%.

 

Table 5.5.2   Wireless and paging revenues components ($ millions)

  2005 2006 2007 2008 2009 Growth
2008-2009		 CAGR
2005-2009
Basic voice 8,172.1 9,110.1 10,117.0 10,481.9 10,323.5 -1.5% 6.0%
Long distance 771.1 918.8 1,075.7 1,224.0 1,204.9 -1.6% 11.8%
Paging 121.0 96.1 92.8 96.1 89.2 -7.2% -7.3%
Data and other 1,286.7 1,959.7 2,537.7 3,431.4 4,169.2 21.5% 34.2%
Terminal 665.6 611.4 699.5 803.0 1,106.3 37.8% 13.5%
Total 11,016.4 12,696.2 14,522.8 16,036.4 16,893.2 5.3% 11.3%

Source: CRTC data collection

 

Figure 5.5.3 Revenues by major component (excluding basic voice)

This clustered column chart illustrates the total wireless revenues by major component as a percent of total mobile wireless and paging revenues for each year between 2005 and 2009. The components include long distance, paging, data and other, and terminal, however the chart excludes the basic voice component. Long distance: 7%, 7%, 7%, 8%, 7%; Paging: 1%, 1%, 1%, 1%, 1%: Data and other: 12%, 15%, 17%, 21%, 25%; Terminal: 6%, 5%, 5%, 5%, 7%.

 

Table 5.5.3 Prepaid and post-paid wireless revenues (basic voice and long distance) ($ millions)

  2005 2006 2007 2008 2009 Growth
2008-2009
Prepaid 661.6 738.9 934.6 912.9 846.4 -7.3%
Post-paid 8,244.3 9,235.2 10,211.0 10,745.7 10,610.6 -1.3%
Total 8,905.9 9,974.1 11,145.6 11,658.6 11,457.0 -1.7%

Source: CRTC data collection

 

Figure 5.5.4 Percent of prepaid and post-paid subscribers

This clustered column chart shows the percentage of pre-paid versus post-paid mobile wireless subscribers for each year between 2007 and 2009. Pre-paid: 22%, 22%, 21%; Post-paid: 77%, 78%, 79%.

 

Figure 5.5.5  Capital expenditures (CAPEX) and average capital expenditure per user (ACEPU)

This line column chart on two axes shows the total wireless capital expenditures in millions of dollars and the average capital expenditures per subscriber in dollars for each year between 2005 and 2009. CAPEX: 1100, 1690, 1720, 6080, 2250; ACEPU: 5.4, 7.5, 7.1, 22.9 and 7.9.

Note: * 2008 CAPEX includes an additional $4.6 billion due to the AWS auction.

 

Figure 5.5.6 Retail and wholesale revenue split

This horizontal bar chart shows the total retail and wholesales wireless revenues in millions of dollars for 2009. Retail: 540; Wholesale: 16400

 

Figure 5.5.7  Wireless TSPs’ subscriber market share

This side by side pie chart shows the mobile wireless subscriber market share of Rogers, Bell Group, Telus and Others for 2008 and 2009. Rogers: 38%, 37%; Bell Group: 27%, 30%; Telus: 27%, 28%; Others: 8%, 5%.

Source: CRTC data collection

Note: Other includes MTS Allstream, SaskTel, and smaller WSPs.
Bell Group of companies: Bell Canada Inc., Northwestel Mobility Inc., Bell Mobility Inc., Télébec, NorthernTel Limited Partnership, Skyterra (Canada) Inc., Skyterra Corp., Virgin Mobible Canada, and Latitude Wireless Inc.

 

Figure 5.5.8 Wireless TSPs’ revenue market share

This side by side pie chart shows the mobile wireless revenue market share of Rogers, Bell Group, Telus and Others for 2008 and 2009. Rogers: 40%, 39%; Bell Group: 25%, 28%; Telus: 29%, 28%; Others: 6%, 5%.

Source: CRTC data collection

Note: Other includes MTS Allstream, SaskTel, and smaller WSPs.
Bell Group of companies: Bell Canada Inc., Northwestel Mobility Inc., Bell Mobility Inc., Télébec, NorthernTel Limited Partnership, Skyterra (Canada) Inc., Skyterra Corp., Virgin Mobible Canada, and Latitude Wireless Inc.

 

Table 5.5.4  Wireless subscriber market share, by province (2009)

Province Bell Group TCC Rogers Others
British Columbia 16% 41% 42% 0%
Alberta 21% 52% 27% 0%
Saskatchewan 7% 4% 13% 76%
Manitoba 5% 11% 30% 55%
Ontario 32% 20% 47% 1%
Quebec 39% 26% 33% 2%
New Brunswick 64% 15% 21% 0%
Prince Edward Island 64% 18% 18% 0%
Nova Scotia 57% 20% 23% 0%
Newfoundland and Labrador 77% 19% 3% 0%
The North 95% 0% 0% 5%

Source: CRTC data collection

Note: 1.  The North includes Yukon, the Northwest Territories, and Nunavut.

 

Table 5.5.5 Average revenue per user (ARPU), by province (excluding paging)

Province 2005 2006 2007 2008 2009
British Columbia $53.84 $59.00 $59.10 $63.53 $60.88
Alberta $64.17 $70.07 $73.81 $75.26 $70.28
Saskatchewan $50.72 $52.74 $55.11 $57.66 $58.11
Manitoba $53.63 $54.01 $54.46 $57.05 $52.88
Ontario $51.83 $54.40 $59.63 $60.61 $62.75
Quebec $44.29 $47.52 $50.21 $50.45 $52.15
New Brunswick $47.77 $48.84 $52.87 $50.00 $51.08
Prince Edward Island $49.34 $61.10 $63.58 $64.89 $56.18
Nova Scotia $54.17 $50.42 $54.59 $52.57 $52.70
Newfoundland and Labrador $40.57 $45.37 $50.29 $47.43 $48.22

Source: CRTC data collection

 

Table 5.5.6 Average monthly churn rates (percent)

  2005 2006 2007 2008 2009
Bell Mobility 1.6% 1.6% 1.7% 1.6% 1.6%
Rogers 2.1% 1.8% 1.6% 1.5% 1.4%
TCC 1.4% 1.3% 1.5% 1.6% 1.6%

Source: Companies’ annual reports and CRTC data collection

 

Figure 5.5.9   Population coverage and penetration

This line column chart on two axes shows the wireless coverage, number of wireless subscribers and 3G coverage as a percentage of population by province and nationally. The second axis shows the ARPU by province in 2009. BC: 99%, 73%, 99%, $61; AB: 100%, 88%, 100%, $70; SK: 99%, 69%, 64%, $59; MB: 98%, 68%, 87%, $53; ON: 100%, 70%, 98%, $63; QC: 99%, 56%, 96%, $52; NB: 100%, 61%, 98%, $56; PEI: 100%, 60%, 98%, $56; NS: 100%, 66%, 96%, $53; NL: 96%, 64%, 94%, $48; CDN: 99%, 68%, 96%, $60.

Source: CRTC data collection

 

Map 5.5.1 Presence of wireless facilities-based service providers

This map displays the presence and the number of wireless facilities-based service providers in Canada.

 

Map 5.5.2 Presence of 3G or 3G-equivalent wireless facilities-based service providers

This map displays the presence and the number of 3G or 3G equivalent wireless facilities-based service providers in Canada.

 

  Date Modified: 2010-08-12

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