Canadian Radio-television and Telecommunications Commission
Symbol of the Government of Canada

CRTC Communications Monitoring Report

2011

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Appendix 1 - Data collection and analysis

Data collection

Statistics Canada and the CRTC collect data jointly under the authority of the Statistics Act, the Broadcasting Act, and the Telecommunications Act. Statistics Canada uses the data to develop national accounts, and the CRTC uses it to monitor the industries’ performance and adherence to regulations.

Broadcasting

Data collected are used to measure the financial performance of broadcasters and their contribution to the Canadian economy. The data collection process targets all broadcasting service providers licensed by the CRTC to operate private, public, and non-commercial radio, television, and broadcasting distribution services, as well as pay, pay-per-view, video-on-demand, and specialty services. Broadcasting licensees file annual returns outlining financial and statistical information for each broadcast year. The key results of the data collection process are used to produce annual financial and statistical summaries of revenues and expenditures, such as expenditures on Canadian and international programming. These summaries are published on the CRTC’s website at http://www.crtc.gc.ca/eng/stats.htm.

The broadcasting regulations require broadcasting service providers to complete an annual survey. Except for a small number of small radio service providers, broadcasting service providers access and submit the survey forms electronically using the CRTC’s secure web based DCS. In mid-October each year, the survey is mailed to the small radio service providers that do not have access to the DCS. The survey covers the 12-month period ending 31 August that year. All broadcasting service providers have until 30 November to complete and submit their respective annual survey forms.

As part of the annual return process, commercial radio broadcasters must report on their contributions to CCD. BDUs must submit information regarding their Contributions to the Creation and Production of Canadian Programming. This information enables the CRTC to ensure that radio licensees are complying with their conditions of licence or regulatory requirements relating to CCD contributions and that broadcast distribution licensees are fulfilling their obligations regarding the creation and production of Canadian programming, including contributing to the CMF, LPIF, independent funds, and local expression.

Telecommunications

As part of its monitoring activities, the CRTC uses the data collection process to maintain and update its data on (i) TSP registration lists, (ii) the contribution regime, (iii) telecommunications fees, and (iv) the telecommunications service industry.9

TSPs are classified into one of two groups: Group 1 TSPs and Group 2 TSPs. Group 1 TSPs generally (i) have significant telecommunications revenues, (ii) file tariffs, or (iii) have international licences. Group 2 TSPs generally have lower revenues than Group 1 TSPs.

Each TSP is required to complete and submit annually to the CRTC a registration form, which the CRTC uses to update certain basic information about that TSP and to determine which additional forms, if any, are to be issued to the TSP. Group 1 TSPs must access and submit the registration form electronically using the CRTC’s secure web based DCS. The CRTC contacts these TSPs by email at the start of the data collection process each year and provides them with (i) the due dates for submitting the registration form and any additional data forms, and (ii) the information needed to access the DCS. Group 2 TSPs, on the other hand, are mailed a registration form for completion. Submission of this form generally marks the end of the data collection process for the Group 2 TSPs.

Group 1 TSPs are required to submit a range of company specific information, including financial data (e.g. an income statement, a balance sheet, and capital expenditure information), along with detailed telecommunications information focused on products and geographic markets. Geographic markets are defined on a national, provincial/territorial, regional, local exchange, or city basis. The data submitted are as of 31 December each year.

Data analysis

Broadcasting

The CRTC performs a compliance analysis using the financial data from the annual returns submitted by all broadcasting service providers. The objectives of this analysis are as follows:

  • to ensure that the summary of financial data for operations connected to the licensee, included in the annual return, corresponds to the data presented in the financial statements required of broadcasting licensees in accordance with Circular No. 404;
  • to reconcile broadcasting licensees’ actual expenditures on Canadian programming with the expenditures required by the licensees’ conditions of licence;
  • to reconcile broadcasting licensees’ actual contributions to CCD with the contributions required by the licensees’ conditions of licence; and
  • to then proceed with a percentage or ratio analysis of the trends in the major categories of revenue and expenditures listed in the annual forms over a five-year period, particularly with reference to the previous year.

The CRTC then publishes financial and statistical summaries for the four major broadcasting categories (i.e. commercial radio; conventional television; broadcasting distribution; and pay, pay-per-view, video-on-demand, and specialty services). The data from the annual returns are also used to prepare this report.

Revisions may be made to the financial and statistical summaries, and to this report, after they are published. These revisions are generally the result of late receipt of data, modifications made by broadcasting licensees to previously filed data, or errors detected following data publication. The revisions do not generally have a major impact on the results of the data collection process.

Telecommunications

The CRTC analyzes TSPs’ returns to ensure that the coverage of TSPs is as anticipated and that the TSPs have provided a complete response. The CRTC then follows up with TSPs as required to resolve or obtain explanations of any anomalies. The CRTC subjects the data to computerized edits designed to ensure accuracy and internal consistency. For large enterprises, the CRTC compares reported data to audited financial information and investigates any major discrepancies. The CRTC then makes a year-over-year comparison to identify any radical or unexplained changes and follows up with TSPs if necessary. Finally, the CRTC determines the data’s validity by performing a time series analysis or by comparing the data or their derivatives (such as average revenues per line or minute) with other established benchmarks.

Certain figures published in the monitoring report from previous years may be restated for consistency. Other figures may change as a result of some companies resubmitting previous years’ data. In addition, certain data may be reclassified to better reflect market segments or industry developments. These changes are identified by a number sign (#).

Most of the tables and figures included in this report are derived from the data submitted via the DCS, while others are derived using data from Statistics Canada and Industry Canada. Inconsistencies in data may arise between data sources given that the companies surveyed, the definitions used, and the level of detail requested may differ for each source. The data source is therefore identified beneath each table and figure in the report.

Appendix 2 - Classification of Canadian TSPs

For regulatory purposes, TSPs operating in Canada are classified into two broad categories, incumbent TSPs and alternative TSPs, as described below. The category into which a given TSP falls may change from one year to the next as a result of consolidation in the industry. The classification of affiliated entities of TSPs, providing telecommunications services, is based on their affiliate relationship with the TSP. For example, if a wireless TSP is affiliated with a TSP, the wireless TSP takes the same classification as the TSP to which it is affiliated. Affiliates of non-TSPs are classified according to the structure set out below.

1. Incumbent TSPs are the companies that provided telecommunications services on a monopoly basis prior to the introduction of competition. For the purpose of this report, these companies’ operations outside their traditional operating territories are included in the alternative TSPs category. Incumbent TSPs are subdivided into large and small TSPs.

a. Large incumbent TSPs serve relatively large areas, usually including both rural and urban populations, and provide wireline voice, Internet, data and private line, wireless, and other services. The large incumbent TSPs are Bell Aliant, Bell Canada, MTS Allstream, Northwestel, SaskTel. Télébec, and TCC.

b. Small incumbent TSPs serve relatively small geographical areas (mostly municipal areas generally located in less densely populated areas) in Ontario, Quebec, and, in one instance, British Columbia. Due to the limited size of their serving areas, these companies do not typically provide facilities based long distance services. However, they provide a range of wireline voice, Internet, data and private line, and wireless services. Examples of small incumbent TSPs are NorthernTel and TBayTel.

2. Alternative TSPs are either i) TSPs that are not incumbent TSPs as described in 1) above or ii) incumbent TSPs conducting out of territory operations, such as Bell Canada conducting operations in Alberta and British Columbia. Alternative TSPs are subdivided into facilities-based and non-facilities-based TSPs.

a. Facilities based alternative TSPs own and operate a telecommunications network. This group is further subdivided into facilities-based incumbent TSPs (out-of-territory) and facilities-based non-incumbent TSPs.

Facilities based non incumbent TSPs are further subdivided into cable BDUs, utility telcos, and other carriers.

  • Cable BDUs are the former cable monopolies that also provide telecommunications services (e.g. wireline voice, Internet, data and private line, and wireless services). These TSPs include such companies as Bragg, Cogeco, Rogers, Shaw, and Videotron.
  • Utility telcos are TSPs whose market entry into telecommunications services or whose corporate group’s market entry was preceded by a group member company’s operations in the electricity, gas, or other utility business.
  • Other carriers own physical transmission facilities (e.g. intercity, intra city, or local transmission facilities). These TSPs include such companies as Xplornet.

b. Non-facilities based alternative TSPs do not own or operate a telecommunications network. These companies are referred to as resellers, since they generally acquire telecommunications services from other TSPs and either resell those services or create their own network from which to provide services to their customers. Examples of non-facilities-based TSPs are Distributel, Primus, YAK, and independent ISPs.

Appendix 3 - Status of local forbearance - Residential and business exchanges (as of 30 June 2010)

Major centre Number of local exchanges Number of forborne exchanges Number of forborne exchanges as a percentage of total exchanges in the major centre
Residential Business Residential Business
British Columbia                           
Vancouver 19 17 13 90% 68%
Victoria 4 3 3 75% 75%
Remaining exchanges 259 45 22 17% 9%
Alberta          
Calgary 8 3 3 38% 38%
Edmonton 27 10 6 37% 22%
Remaining exchanges 303 26 13 9% 4%
Saskatchewan          
Saskatoon 10 1 1 10% 10%
Regina 5 1 0 20% 0%
Remaining exchanges 214 8 3 4% 1%
Manitoba          
Winnipeg 14 1 1 7% 7%
Remaining exchanges 230 5 0 2% 0%
Ontario          
Toronto 50 45 20 90% 40%
Ottawa/Gatineau 28 19 3 68% 11%
Hamilton 12 7 5 58% 42%
London 16 9 1 56% 6%
Kitchener 8 8 2 100% 25%
St. Catharines/Niagara 13 7 2 54% 15%
Windsor 11 2 2 18% 18%
Oshawa 8 7 2 88% 25%
Remaining exchanges 531 79 26 15% 5%
Quebec          
Montréal 40 37 11 93% 28%
Québec 17 8 2 47% 12%
Remaining exchanges 518 99 16 19% 3%
New Brunswick          
Fredericton 2 2 0 100% 0%
Remaining exchanges 86 21 2 24% 2%
Nova Scotia          
Halifax 16 7 6 44% 38%
Remaining exchanges 131 44 8 34% 6%
Prince Edward Island          
Charlottetown 4 1 0 25% 0%
Remaining exchanges 22 10 2 46% 9%
Newfoundland & Labrador          
St. John’s 6 1 1 17% 17%
Remaining exchanges 206 0 0 0% 0%

Appendix 4 - International pricing assumptions

Below is a summary of the assumptions and methodology used in developing aggregate pricing indices for the international price comparisons shown in Table 6.1.1.

Table A.4.1 Service providers surveyed

City Service basket Service providers
Canada
   Halifax NS





   Montréal QC





   Toronto ON





   Regina SK





   Vancouver BC

Wireline
Wireless
Broadband Internet
Mobile Internet
Bundles

Wireline
Wireless
Broadband Internet
Mobile Internet
Bundles

Wireline
Wireless
Broadband Internet
Mobile Internet
Bundles

Wireline
Wireless
Broadband Internet
Mobile Internet
Bundles

Wireline
Wireless
Broadband Internet
Mobile Internet
Bundles

Bell Aliant, EastLink
Bell, Telus, Rogers
Bell Aliant, EastLink
Bell, Telus, Rogers
Bell Aliant, EastLink

Bell, Videotron, Primus
Bell, Telus, Rogers, Primus, Videotron, Public Mobile
Bell, Videotron, Primus
Bell, Telus, Rogers, Videotron
Bell, Videotron, Primus (excluding digital TV)

Bell, Rogers, Primus
Bell, Telus, Rogers, Primus, WIND, Mobilicity, Public Mobile
Bell, Rogers, Primus
Bell, Telus, Rogers, WIND, Mobilicity
Bell, Rogers, Primus (excluding digital TV)

SaskTel, Access Communications
SaskTel, Telus, Rogers
SaskTel, Access Communications
SaskTel, Telus, Rogers
SaskTel, Access Communications

Telus, Shaw, Primus
 Bell, Telus, Rogers, Primus, WIND, Mobilicity
Telus, Shaw, Primus
Bell, Telus, Rogers, Primus, WIND, Mobilicity
Telus, Shaw, Primus (excluding digital TV)
United States
   Boston MA





   Kansas City MO





   Seattle WA

Wireline
Wireless
Broadband Internet
Mobile Internet
Bundles

Wireline
Wireless
Broadband Internet
Mobile Internet
Bundles

Wireline
Wireless
Broadband Internet
Mobile Internet
Bundles

Verizon, Comcast
AT&T, Verizon, Sprint
Verizon, Comcast
AT&T, Verizon, Sprint
Verizon, Comcast

AT&T, Time Warner
AT&T, Verizon, Sprint
AT&T, Time Warner
AT&T, Verizon, Sprint
AT&T, Time Warner

Qwest, Comcast
AT&T, Verizon, Sprint
Qwest, Comcast
AT&T, Verizon, Sprint
Qwest, Comcast
United Kingdom
   London

Wireline
Wireless
Broadband Internet
Mobile Internet
Bundles

BT, Virgin, Talk Talk
Orange, Virgin, Vodafone
BT, Virgin, Orange, AOL Broadband
Orange, Virgin, Vodafone
Virgin, BT (Orange for wireless)
Australia
   Sydney

All service baskets

Telstra, Optus
France
   Paris

All service baskets
Orange (France Telecom), SFR (Neuf Cegetel), Numericable
Japan
   Tokyo

Wireline
Wireless
Broadband Internet
Mobile Internet
Bundles

NTT, J:Com
NTT DoCoMo, J:Com (Willcom), KDDI, eMobile
NTT, J:Com, KDDI, Yahoo! BB
NTT DoCoMo, J:Com (Willcom), KDDI, eMobile
NTT, J:Com (Willcom)

Table A.4.2 Wireline service baskets

Calling assumptions Minutes of use/month
Level 1 Level 2 Level 3
Outgoing (55%)
Incoming (45%)
Total minutes
220
180
400
550
450
1,000
880
720
1,600
Outgoing by time of day/week
   Peak (40%)
   Off-peak (60%)

88
132

220
330

352
528
Outgoing long distance
   National
   U.S.
   Other (international)
   Total
10% of total
16
6

22
20% of total
70
30
10
110
30% of total
150
80
34
264
Outgoing to mobile
   Local
   National
   International
   Total
15% of total
33


33
15% of total
60
22.5

82.5
15% of total
100
32

132
Average call length 3 minutes 3 minutes 3 minutes
Features      
Voice mail
Caller identification
Other
  Yes
Yes
Yes
Yes
Yes (bundled, if
available)
  • Wireline pricing reflects flat-rate unlimited local calling in Canada and the United States; in the United Kingdom and France, wireline is priced on a per-minute metered basis; in Australia, wireline local calling is priced on a per-call basis but is otherwise unmetered.

Prices were surveyed from the three or four largest service providers in each country as outlined in Table A.4.1, and then weighted by the market share of each provider. Government sales taxes, such as GST or VAT, and one-time service installation charges were excluded. Industry-specific charges (such as 9-1-1 fees, universal service and regulatory charges in the United States, and television licence fees in the United Kingdom) were included. Prices were converted to Canadian dollars using average February 2011 market exchange rates, and were also adjusted for purchasing power parity using February 2011 comparative price level indexes published by the OECD.

Canadian prices were compared to those in the United States, the United Kingdom, France, Australia, and Japan for wireline and mobile wireless services at three separate service levels, designed to reflect typical basic, standard, and high-end Canadian service consumption patterns (service basket Levels 1, 2, and 3). For broadband Internet services, an additional Level 4 basket was added in 2011 for higher-speed broadband service offerings (see Table A.4.5). Prices were also compared for mobile Internet access service in the above-mentioned countries, based on 3G or higher wireless technology at a monthly data usage level of 2 GB. As well, prices for bundles of three or four services were compared: Bundle 1 (wireline, mobile wireless, and broadband Internet), Bundle 2 (wireline, broadband Internet, and a basic digital television package), and Bundle 3 (wireline, mobile wireless, broadband Internet, and basic digital television). Level 2 service baskets were used in each of these bundles.

Table A.4.3 Wireless service baskets

Calling assumptions Minutes of use/month
Level 1 Level 2 Level 3
Outgoing (60%)
Incoming (40%)
Total
90
60
150
270
180
450
720
480
1,200
Time of day/week
   Peak (40%)
   Off-peak (60%)

60
90

180
270

480
720
Outgoing long distance
   National
   U.S.
   Other
   Total
10% of total
9


9
10% of total
21
6

27
15% of total
90
18

108
Outgoing to mobile
   On-net (2/3)
   Off-net (1/3)
   Total
50% of total
30
15
45
50% of total
90
45
135
50% of total
240
120
360
Average call length 3 minutes 3 minutes 3 minutes
Features      
Voice mail
Caller identification
Other
  Yes
Yes
Yes
Yes
Yes
Data      
SMS   200 200
Data service     1 GB
  • For Level 1 wireless service, both prepaid and post-paid plans were considered, with the selected price reflecting the least expensive option of the two. For Levels 2 and 3, post-paid plans (generally based on two-year contract rates) were assumed to be more economical. Handset costs are not reflected in these price comparisons.

Table A.4.4 Mobile Internet service basket

Elements Level 1
Transmission speed ≥ 1.5 Mbps
Assumed data usage/month 2 GB
USB modem No cost with contract; or
rental/24-month amortization

Table A.4.5 Broadband (Internet access) service baskets

Elements         Level 1         Level 2 Level 3            Level 4           
Transmission speed Basic services
< 1.5 Mbps
1.5 – 9 Mbps
(target ~ 5 Mbps)
10–20 Mbps
(target ~ 15 Mbps)
20+ Mbps
 (target 20–40 Mbps)
Average data usage/month 2 GB 10 GB 30 GB 50 GB
Modem Rental/24-month amortization Rental/24-month amortization Rental/24-month amortization Rental/24-month amortization

Table A.4.6 Bundled service baskets

Service elements Bundle 1
Triple-play
Bundle 2
Triple-play
Bundle 3
Quadruple-play
Wireline Wireline Level 2 usage Wireline Level 2 usage Wireline Level 2 usage
Wireless Wireless Level 2 usage   Wireless Level 2 usage
Broadband Broadband Level 2 usage Broadband Level 2 usage Broadband Level 2 usage
Television   Basic digital TV package Basic digital TV package

Appendix 5 - Telecommunications market sector description

  1. Wireline voice

    Wireline voice-related telecommunications services can be divided into two broad market segments: (i) local and access services, and (ii) long distance services.

    1. Local and access services

      The local and access segment is composed of wireline services relating to access and connectivity to the PSTN, and includes services used by both retail and wholesale customers.

      Local wireline telephone service enables customers to place unlimited calls within a defined local calling area for a basic monthly fee. This service is either access-dependent or access-independent. Access-dependent service includes managed wireline access from the TSP to the customer, a connection to the PSTN, and a telephone number. Access-independent service does not include the managed wireline access component. Customers of access-independent service must subscribe to broadband Internet service, which serves as the access component.

      Local wireline telephone service includes automated call answering, business Centrex, and ISDN services, as well as other ancillary services such as inside wiring, installation and repair, teleconferencing, and miscellaneous local services.

      Local and access service revenues include revenues from the sale of local services on a wholesale basis and, with the introduction of local competition, revenues from the sale of access services for interconnection between carriers and other service providers, including switching and aggregation, and from the sale of unbundled network components.

    2. Long distance services

      Retail long distance services encompass wireline voice traffic to locations outside the local service calling area. These services are sold in a variety of ways, such as through a standard per minute charge, a monthly subscription plan, calling cards, or a bundle with other services. Wholesale long distance services refer to services, provided under connection arrangements, between a facilities based TSP and a long distance TSP to transit long distance minutes, and b) the sale of wholesale bulk long distance minutes by facilities-based TSPs to resellers of long distance service.

  2. Internet

    Internet-related telecommunications services can be divided into two broad market segments: (i) Internet access and transport, and (ii) Internet applications and other Internet-related services.

    1. Internet access and transport

      Internet access involves the provision of an IP connection to an end-user, which enables the end-user to exchange application traffic with Internet hosts and other end-users. Internet access service consists of three major components:

      1. a data connection between a modem at the end-user’s location (such as a residential dwelling) and the ISP;
      2. ISP facilities, which include
        • routers, to switch traffic between ISP end-users and the Internet at large,
        • servers, to provide in-house ISP services, such as email, and
        • network management elements; and
      3. a connection from the ISP to the Internet.

      Internet access services are available at a variety of speeds. Low-speed, or narrowband, access services operate at speeds of up to 64 Kbps and are typically provided using dial-up access lines. High-speed access services, including wideband (up to 1.5 Mbps) and broadband (faster than 1.5 Mbps), generally operate using DSL, coaxial cables, terrestrial wireless technologies, satellites, or fibre optic cables.

      Internet transport service is a type of Internet connectivity service typically sold to ISPs and some larger business customers. Internet transport capacity is provided over Internet backbone facilities that carry aggregated traffic across domestic and international links between Internet traffic switches or routers. Internet transport service provides partial control over the movement of customers’ Internet traffic. In some cases, peering arrangements between Internet backbone service providers substitute for the outright purchase of Internet transport by one ISP from another.

    2. Internet applications and other Internet-related services

      A growing number of Internet application services, including email and Web hosting, piggyback on Internet connectivity services. Internet application services are typically bundled together with Internet access services. However, TSPs also participate in emerging stand-alone business Internet application service markets, which include services such as premium Web hosting services, Internet data centre and off-site data storage services, and security and firewall services.

  3. Data and private line

    Data services include managed LAN and WAN services for data, video, and voice networks within a metropolitan area or on a national or international scale. Data services include legacy protocols such as X.25 (packet switched WAN communication), ATM, and frame relay; newer protocols such as Ethernet and IP-VPN; and the provisioning and management of networks and related equipment.

    Private line services provide the capability to link two or more locations over dedicated facilities for the purpose of transporting data, video, or voice traffic. These services include high-capacity digital transmission services (at speeds ranging up to gigabit speeds over fibre) and digital data systems, as well as voice-grade and other analog services. Transmission facilities for private line services include copper wire, fibre optic cable, and satellite facilities.

  4. Wireless

    Wireless services are composed of telecommunications services provided via mobile wireless access facilities. These services include mobile telephony, mobile data (such as text messaging), roaming, wireless Internet access, and paging services. Data related to satellite private line services are included in the “Data and private line” section of this report, while data related to the satellite services associated with mobile telephones are included in the “Wireless” section of this report.

    In addition to enabling voice communications over wireless networks, new wireless technologies are enabling users to send text messages and multi-media messages, including photos, graphics, videos, and audio clips, from one device to another. Inter-carrier text messaging and data sharing between users have been in place for several years and are expected to continue to grow as existing and new carriers forge network agreements, and terminal equipment makers introduce new devices.

    Mobile wireless services are generally billed on a usage basis for both voice and data services. Subscribers have a choice of two payment plan options: prepaid and post-paid. Under prepaid plans, subscribers must purchase the wireless service prior to use, while under post-paid plans, subscribers must pay monthly after using the service. Customers typically pay a per-minute rate under prepaid plans. However, under post-paid plans, customers pay for a service package that includes defined minutes of use, an overage minute rate, data features, and other optional services such as voice mail, call display, and call waiting services.

Appendix 6 - List of acronyms used in the report

 

ACEPU average capital expenditure per user
ARPM average revenue per minute
ARPU average revenue per user
ASC Advertising Standards Canada
ATM asynchronous transfer mode
AWS advanced wireless service
BDU broadcasting distribution undertaking
CAB Canadian Association of Broadcasters
CAGR compound annual growth rate
capex capital expenditure
CBC Canadian Broadcasting Corporation
CBSC Canadian Broadcast Standards Council
CCD Canadian Content Development
CLEC competitive local exchange carrier
CMF Canadian Media Fund
CPAC Cable Public Affairs Channel
CPE Canadian programming expenditures
CPI Consumer Price Index
CRTC, the Commission       Canadian Radio-television and Telecommunications Commission
CTD Canadian Talent Development
CTF Canadian Television Fund
DCS Data collection system
DNA digital network access
DNCL Do Not Call List
DSL digital subscriber line
DTH direct-to-home
EBITDA earnings before interest, taxes, depreciation and amortization
FTTH fibre-to-the-home
FTTx fibre-to-the-x where x is a generalization of various configuration of fibre deployment (e.g. home, node, etc.)
GAS gateway access service
GB gigabyte
GDP gross domestic product
GST goods and services tax
HD high definition
high-speed DNA high-speed intra-exchange digital network access
HSDS high-speed digital service
HSPA high-speed packet access
HSPA+ evolved high-speed packet access
ID identification
IAB Canada Interactive Advertising Bureau of Canada
ILEC incumbent local exchange carrier
IMF International Monetary Fund
IP Internet Protocol
IPTV Internet Protocol television
IP-VPN Internet Protocol – virtual private network
ISDN integrated services digital network
ISP Internet service provider
kbps kilobits per second
LAN local area network
LEC local exchange carrier
LPIF Local programming improvement fund
LTE long-term evolution
mbps megabits per second
MDS multipoint distribution service
MTM Media Technology Monitor
MVNO mobile virtual network operator
MWS metropolitan wavelength services
n.a. not available
n.m. not meaningful
NRA national regulatory authority
OECD Organisation for Economic Co operation and Development
OMDC Ontario Media Development Corporation
OTA over-the-air
PBIT profit before interest and taxes
PBX private branch exchange
PPM portable people meter
PPP Purchasing Power Parity
PPV pay-per-view
PST provincial sales tax
PSTN public switched telephone network
RDU radiocommunication distribution undertakings
SD standard definition
SMS short message service
SRDU satellite relay distribution undertaking
TPI telephone price index
TPIA third-party Internet access
TSP telecommunications service provider
VAT value-added tax
VDSL very high bit rate digital subscriber line
VOD video-on-demand
VoIP voice over Internet Protocol
VPOP virtual point of presence
WAN wide area network
WSP wireless service provider
3G third-generation
4G fourth-generation

Appendix 7 - List of decisions, public notices, orders, circulars, and regulatory policies referenced in the report

Broadcasting                                              
Circular No. 404 Requirements for the Filing of Financial Statements with the Broadcasting Annual Return, Circular
No. 404, 23 August 1994
Broadcasting Decision 2002-45 Requirements for the Filing of Financial Statements with the Broadcasting Annual Return, Circular
No. 404, 23 August 1994
Broadcasting Decision 2002-88 Revocation of the licences of exempted small cable distribution undertakings, Broadcasting Decision CRTC 2002-88, 17 April 2002
Broadcasting Decision 2004-382 Revocation of licences − Exempted cable broadcasting distribution undertakings that serve up to 6,000 subscribers, Broadcasting Decision CRTC 2004-382, 30 August 2004, as amended by Broadcasting Decision CRTC 2004-382-1, 18 January 2005
Broadcasting Decision 2007-165 Transfer of effective control of CHUM Limited to CTVglobemedia Inc., Broadcasting Decision CRTC 2007-165, 8 June 2007
Broadcasting Decision 2007-359 Acquisition of assets, Broadcasting Decision CRTC 2007-359, 28 September 2007, as amended by Broadcasting Decision CRTC 2007-359-1, 3 December 2007
Broadcasting Decision 2007-360 Transfer of effective control of 1708487 Ontario Inc., 1738700 Ontario Inc. and CHUM Television Vancouver Inc. to Rogers Media Inc., Broadcasting Decision CRTC 2007-360, 28 September 2007
Broadcasting Decision 2007-368 Acquisition of assets, Broadcasting Decision CRTC 2007-368, 12 October 2007
Broadcasting Decision 2007-429 Transfer of effective control of Alliance Atlantis Broadcasting Inc.’s broadcasting companies to CanWest MediaWorks Inc., Broadcasting Decision CRTC 2007-429, 20 December 2007
Broadcasting Decision 2007-434 Exchange of radio assets, Broadcasting Decision CRTC 2007‑434, 24 December 2007
Broadcasting Decision 2008-71 Acquisition of assets, Broadcasting Decision CRTC 2008-71, 31 March 2008, as amended by Acquisition of assets – Correction to a condition of licence, Broadcasting Decision CRTC 2008-71-1, 4 June 2008
Broadcasting Decision 2008-72 Acquisition of assets − CHNM-TV and CHNM-DT Vancouver and their transmitters in Victoria, Broadcasting Decision CRTC 2008-72, 31 March 2008
Broadcasting Decision 2008-128 CHRC Québec − Acquisition of assets, Broadcasting Decision CRTC 2008-128, 26 June 2008, as amended by CHRC Québec – Acquisition of assets – Correction to a condition of licence, Broadcasting Decision CRTC 2008-128-1, 3 July 2008; and CHRC Québec – Acquisition of assets – Addition of a condition of licence, Broadcasting Decision CRTC 2008-128-2, 29 September 2008
Broadcasting Decision 2008-129 Change in the effective control of TQS inc. and licence renewals of the television programming undertakings CFJP-TV Montréal, CFJP-DT Montréal, CFAP‑TV Québec, CFKM-TV Trois-Rivières, CFKS‑TV Sherbrooke, CFRS-TV Saguenay and of the TQS network, Broadcasting Decision CRTC 2008-129, 26 June 2008
Broadcasting Decision 2008-130 Canadian Broadcasting Corporation − Acquisition of assets, Broadcasting Decision CRTC 2008-130, 26 June 2008
Broadcasting Decision 2008-138 Change in effective control, Broadcasting Decision CRTC 2008‑138, 7 July 2008
Broadcasting Decision 2008-206 Change in effective control, Broadcasting Decision CRTC 2008‑206, 22 August 2008
Broadcasting Decision 2009-279 Renewal of the broadcasting licences for private conventional television stations considered at the 27 April 2009 Gatineau public hearing – Initial decisions and scope of subsequent policy proceeding, Broadcasting Decision CRTC 2009-279, 15 May 2009
Broadcasting Decision 2009-536 CJNT-TV Montréal – Acquisition of assets, Broadcasting Decision CRTC 2009-536, 28 August 2009
Broadcasting Decision 2009-537 CHCH-TV Hamilton and its transmitters and CHCH‑DT Hamilton – Acquisition of assets, Broadcasting Decision CRTC 2009-537, 28 August 2009
Broadcasting Decision 2009-699 CHEK-TV Victoria and its transmitters – Acquisition of assets, Broadcasting Decision CRTC 2009-699, 9 November 2009
Broadcasting Decision 2009-706 Sex TV: The Channel and Drive-In Classics Channel – Acquisition of assets, Broadcasting Decision CRTC 2009-706, 19 November 2009
Broadcasting Decision 2009-746 CKTG-FM and CJUK-FM Thunder Bay – Acquisition of assets, Broadcasting Decision CRTC 2009-746, 2 December 2009
Broadcasting Decision 2009-810 Administrative renewals, Broadcasting Decision CRTC 2009‑810, 23 December 2009
Broadcasting Decision 2010-782 Change in the effective control of Canwest Global Communications Corp.’s licensed broadcasting subsidiaries, Broadcasting Decision CRTC 2010-782, 22 October 2010
Broadcasting Decision 2010-792 travel + escape – Corporate reorganization (acquisition of assets), and transfer of ownership and control, Broadcasting Decision CRTC 2010-792, 26 October 2010
Broadcasting Decision 2010-942 Transfer of effective control of various commercial radio programming undertakings from Corus Entertainment Inc. to Cogeco inc., Broadcasting Decision CRTC 2010-942, 17 December 2010
Broadcasting Decision 2011-163 Change in effective control of CTVglobemedia Inc.’s licensed broadcasting subsidiaries, Broadcasting Decision CRTC 2011-163, 7 March 2011
Public Notice 1997-25 New regulatory framework for broadcasting distribution undertakings, Public Notice CRTC 1997‑25, 11 March 1997
Public Notice 1999-205 Definitions for new types of priority programs; revisions to the definitions of television content categories; definitions of Canadian dramatic programs that will qualify for time credits towards priority programming requirements, Public Notice CRTC 1999‑205, 23 December 1999
Broadcasting Public Notice 2003-35 Exemption orders respecting certain classes of low-power and very low-power programming undertakings, Broadcasting Public Notice CRTC 2003-35, 10 July 2003
Broadcasting Public Notice 2004-92 Exemption order respecting a class of low-power radio programming undertakings, Broadcasting Public Notice CRTC 2004-92, 26 November 2004
Broadcasting Public Notice 2005-35 Good commercial practices, Broadcasting Public Notice CRTC 2005-35, 18 April 2005
Broadcasting Public Notice 2006-143 Exemption order respecting certain network operations, Broadcasting Public Notice CRTC 2006-143, 10 November 2006
Broadcasting Public Notice 2006-158 Commercial Radio Policy 2006, Broadcasting Public Notice CRTC 2006-158, 15 December 2006
Broadcasting Public Notice 2008-77 Applications processed pursuant to streamlined procedures, Broadcasting Public Notice CRTC 2008‑77, 3 September 2008
Broadcasting Notice of Consultation 2010-783 Review of the regulatory framework relating to vertical integration, Broadcasting Notice of Consultation CRTC 2010-783, 22 October 2010
Broadcasting Notice of Consultation 2010-783-2 Review of the regulatory framework relating to vertical integration Additional issue, Broadcasting Notice of Consultation CRTC 2010-783-2, 8 February 2011
Broadcasting Regulatory Policy 2010-57 Revised lists of eligible satellite services – Annual compilation of amendments, Broadcasting Regulatory Policy CRTC 2010‑57, 4 February 2010
Broadcasting Regulatory Policy 2010-167 A group-based approach to the licensing of private television services, Broadcasting Regulatory Policy CRTC 2010-167, 22 March 2010
Broadcasting Regulatory Policy 2011-43 Revised lists of eligible satellite services – Annual compilation of amendments, Broadcasting Regulatory Policy CRTC 2011-43, 25 January 2011
   
Telecommunications  
Telecom Decision 94-19 Review of regulatory framework, Telecom Decision CRTC 94‑19, 16 September 1994
Telecom Decision 2006-15 Forbearance from the regulation of retail local exchange services, Telecom Decision CRTC 2006-15, 6 April 2006, as amended by Order in Council P.C. 2007-532, 4 April 2007
Forbearance Order Order Varying Telecom Decision CRTC 2006-15, P.C. 2007‑532, 18 April 2007
Policy Direction Order Issuing a Direction to the CRTC on Implementing the Canadian Telecommunications Policy Objectives, P.C. 2006‑1534, 14 December 2006
HSDS Decision Framework for forbearance from regulation of high-speed intra-exchange digital network access services, Telecom Decision CRTC 2007-35, 25 May 2007

Appendix 8 - List of Canadian companies referenced in the report

Access Communications                Access Communications Co-operative Limited
Astral Astral Media Inc.
Atria Atria Networks L.P.
Barrett Xplornet Communications Inc.
BCE Bell Canada Enterprises
Bell Aliant Bell Aliant Regional Communications, Limited Partnership
Bell Canada Bell Canada
Bell Group Bell Canada; Bell Mobility Inc.; Latitude Wireless Inc.; NorthernTel, Limited Partnership; Northwestel Mobility Inc.; SkyTerra (Canada) Inc.; SkyTerra Corp.; Télébec, Limited Partnership; and Virgin Mobile Canada
Bell Mobility Bell Mobility Inc.
Bragg Bragg Communications Inc.
Canwes t Canwest Media Inc.
CBC Canadian Broadcasting Corporation
Cogeco Cogeco Canada L.P., Cogeco Câble Québec s.e.n.c. and Cogeco Inc.
Corus Corus Entertainment Inc.
Crossroads Crossroads Television System
CTV CTV Inc. (CTVglobemedia Inc., CTV Inc., CTV Limited, and CTV Corp. amalgamated on 15 March 2011 as CTV Inc.)
Distributel Distributel Communications Limited
EastLink EastLink
Hydro One Hydro One Telecom Inc.
Latitude Wireless Latitude Wireless Inc.
MTS Allstream MTS Allstream Inc.
NorthernTel NorthernTel, Limited Partnership
Northwestel Northwestel Inc.
Northwestel Mobility Northwestel Mobility Inc.
Quebecor Quebecor Media Inc.
Primus Primus Telecommunications Canada Inc.
Remstar Remstar (V)
Rogers Rogers Broadcasting Limited, Rogers Cable Communications Inc., Rogers Communications Inc. and Rogers Wireless Inc.
SaskTel Saskatchewan Telecommunications
Shaw Shaw Communications Inc.
SkyTerra SkyTerra (Canada) Inc. and SkyTerra Corp.
SRC Société Radio-Canada
Star Choice Star Choice Television Network Incorporated
TBayTel TBayTel
TCC TELUS Communications Company
TELUS TELUS Communications Inc.
Télébec Télébec, Limited Partnership
Télé-Québec Télé-Québec
Videotron Videotron Ltd.
Virgin Mobile Virgin Mobile Canada
WIND WIND Mobile
Xplornet Xplornet Communications Inc.
YAK YAK Communications (Canada) Corp.

 



Notes:


[9Telecommunications industry data collection: updating of CRTC registration lists, telecommunications fees, Canadian contribution mechanism fund administration, international licences and monitoring of the Canadian telecommunications industry, Telecom Circular CRTC 2003‑1, 11 December 2003