Canadian Radio-television and Telecommunications Commission
Symbol of the Government of Canada

 

 

 

 

 

 

 

              TRANSCRIPT OF PROCEEDINGS BEFORE

             THE CANADIAN RADIO‑TELEVISION AND

               TELECOMMUNICATIONS COMMISSION

 

 

 

 

             TRANSCRIPTION DES AUDIENCES DEVANT

              LE CONSEIL DE LA RADIODIFFUSION

           ET DES TÉLÉCOMMUNICATIONS CANADIENNES

 

 

                          SUBJECT:

 

 

 

Review of regulatory framework for Northwestel Inc. /

Examen du cadre de réglementation

applicable à Norouestel Inc.

 

 

 

 

 

 

 

 

 

 

 

 

 

HELD AT:                              TENUE À:

 

Convention Centre                     Centre des congrès

High Country Inn                      High Country Inn

4051 4th Avenue                       4051, 4e rue

Whitehorse, Yukon                     Whitehorse (Yukon)

 

July 11, 2006                         Le 11 juillet 2006

 


 

 

 

 

Transcripts

 

In order to meet the requirements of the Official Languages

Act, transcripts of proceedings before the Commission will be

bilingual as to their covers, the listing of the CRTC members

and staff attending the public hearings, and the Table of

Contents.

 

However, the aforementioned publication is the recorded

verbatim transcript and, as such, is taped and transcribed in

either of the official languages, depending on the language

spoken by the participant at the public hearing.

 

 

 

 

Transcription

 

Afin de rencontrer les exigences de la Loi sur les langues

officielles, les procès‑verbaux pour le Conseil seront

bilingues en ce qui a trait à la page couverture, la liste des

membres et du personnel du CRTC participant à l'audience

publique ainsi que la table des matières.

 

Toutefois, la publication susmentionnée est un compte rendu

textuel des délibérations et, en tant que tel, est enregistrée

et transcrite dans l'une ou l'autre des deux langues

officielles, compte tenu de la langue utilisée par le

participant à l'audience publique.


               Canadian Radio‑television and

               Telecommunications Commission

 

            Conseil de la radiodiffusion et des

               télécommunications canadiennes

 

 

                 Transcript / Transcription

 

 

 

Review of regulatory framework for Northwestel Inc. /

Examen du cadre de réglementation

applicable à Norouestel Inc.

 

 

 

 

 

 

 

BEFORE / DEVANT:

 

Richard French                        Chairperson / Président

Helen del Val                         Commissioner / Conseillère

Barbara Cram                          Commissioner / Conseillère

Andrée Noël                           Commissioner / Conseillère

Ronald Williams                       Commissioner / Conseiller

 

 

 

 

 

ALSO PRESENT / AUSSI PRÉSENTS:

 

Madeleine Bisson                      Secretary / Secrétaire

Peter McCallum/                       Legal Counsel /

Leanne Bennett                        Conseillers juridiques

 

 

 

 

 

HELD AT:                              TENUE À:

 

Convention Centre                     Centre des congrès

High Country Inn                      High Country Inn

4051 4th Avenue                       4051, 4e rue

Whitehorse, Yukon                     Whitehorse (Yukon)

 

July 11, 2006                         Le 11 juillet 2006

 


           TABLE DES MATIÈRES / TABLE OF CONTENTS

 

 

                                                 PAGE / PARA

 

PREVIOUSLY AFFIRMED:  SCOTT ROBERTS               284 / 2007

AFFIRMED:  RAY HAMELIN

PREVIOUSLY AFFIRMED:  MURIEL CHALIFOUX

AFFIRMED:  JODY WOODLAND

 

Examination by Northwestel                        284 / 2009

 

Examination by Consumers Groups                   285 / 2021

 

Examination by UCG                                345 / 2472

 

Examination by Government of Yukon                413 / 2962

 

Examination by the Commission                     480 / 3443

 


               EXHIBITS / PIÈCES JUSTICATIVES

 

 

                                                 PAGE / PARA

 

 

TELUS-2      Globe and Mail article -             277 / 1956

identified as No. 8

 

TELUS-3      Yukon Statistical Review 2004        278 / 1957

Annual Report - identified as

No. 20

 

TELUS-4      2006 NWT Socio-Economic Scan -       278 / 1958

identified as No. 21

 

CRTC-1       Document entitled "Questions         280 / 1976

from CRTC Staff re Costing"

 

CRTC-2       Document entitled "Questions         280 / 1976

from CRTC Staff re Depreciation"

 

PIAC-3       Northwestel Actual/Forecast          287 / 2041

Operating Revenues and NCF Funding

for 2002-2007

 

PIAC-4       Estimate of Northwestel fixed and    298 / 2126

common costs recovered through 25%

mark-up

 

PIAC-5       Fixed structures - Based on          301 / 2154

NWTel(CRTC) 10APR06-1601 -

Attachment 2

 

TELUS-5      Document entitled "Proposed Switch   476 / 3419

Connect Rate"

 

NWTEL-3      Operating Expenses 2001-2005         479 / 3440

(Requested by UCG)

 


                           ERRATA

 

         Monday, July 10, 2006 / le 10 juillet 2006

 

                          Volume 1

 

 

Throughout transcript:

 

"Krauss"               s/b  "Kraus"

"NorthwesTel"          s/b  "Northwestel"

 

 

 

Page  Line/ligne

 

 22     16     "Raychuck"      s/b  "rate shock"

 24     23     "Northwestel"   s/b  "Northwest"

 30     24     "Articom"       s/b  "Ardicom"

113     4     "Going‑in, period"   s/b     "going‑in period"

114     24     "MS CHALIFOUX:" s/b deleted

128     22     "MR. WALKER:"   s/b  "MR. ROBERTS:  "

143     16     "MR. RONDEAU:"  s/b  "THE CHAIRPERSON:  "

164     16     "MS CHALIFOUX:" s/b  "MS KRAUS:  "

165     1     "MS CHALIFOUX:" s/b  "MS KRAUS:  "

182     16     "$0.37"         s/b  "$0.0037"

183     25     "brand NSI"     s/b  "BRAND and NSI"

184     3     "brand"         s/b  "BRAND"

188     19     "MR. CHALIFOUX:" s/b  "MR. WALKER:  "

189     5     "MS KRAUSS:"    s/b  "MS CHALIFOUX:  "

189     19     "MS KRAUSS:"    s/b  "MS CHALIFOUX:  "

191     3     "MS KRAUSS:"    s/b  "MS CHALIFOUX:  "

192     10     "programs"      s/b  "forbearance"

210     23     "Dakuakada"     s/b  "Dakwakada"

211     5     "Self‑service"  s/b  "Cell service"

215     22     "Sabie"         s/b  "Sabia"

223     7     "MR. WALKER:"   s/b  "MR. RYAN:  "

223     16     "MR. RYAN:  "   s/b  "MR. WALKER:  "

223     17     "MR. WALKER:"   s/b  "MR. RYAN:  "

224     24     "MR. WALKER:"   s/b  "MR. RYAN:  "

225     21     "MR. WALKER:"   s/b  "MR. RYAN:  "

225     24     "MR. RYAN:  "   s/b  "MR. WALKER:  "

226     6     "MR. WALKER:"   s/b  "MR. RYAN:  "

241     14     "the average"   s/b  "de‑averaged"

245     10     "appointed"     s/b  "a point of"

263     2     "that is charged"    s/b deleted

266     10     "MR. WALKER:"   s/b  "MR. ROBERTS:  "

269     3     "self‑service"  s/b  "cell service"

269     4     "self‑service"  s/b  "cell service"

269     6     "self‑service"  s/b  "cell service"


                          ADDENDA

 

 

Page  Line/ligne

 

132     4      "wireline NAS rates" s/b

"wireline NAS penetration rates"

 

132     10     "that is just one service"  s/b

"that this just one service"

 

229     4      "draw net fund" s/b

"draw on the National Contribution Fund"


               Whitehorse, Yukon / Whitehorse (Yukon)

‑‑‑ Upon resuming on Tuesday, July 11, 2006

    at 0900 / L'audience reprend le mardi

    11 juillet septembre 2006 à 0900

LISTNUM 1 \l 1 \s 19501950             THE CHAIRPERSON:  Order, please.  A l'ordre, s'il vous plaît.

LISTNUM 1 \l 11951             Ladies and gentlemen, this morning I'm informed that vital questions of a preliminary nature have to be discussed by a wide diversity of parties, including Telus, Northwestel and the CRTC.

LISTNUM 1 \l 11952             Madame la secrétaire...?

LISTNUM 1 \l 11953             THE SECRETARY:  Yes.  It is regarding the exhibits.

LISTNUM 1 \l 11954             For the record, the opening statements for each participant were numbered as Exhibit No. 1 for that party.

LISTNUM 1 \l 11955             Also, Telus exhibits as at the cross‑examination period were numbered as follows:

LISTNUM 1 \l 11956             Document No. 8, identified No. 8 by Telus, is an ad in the Globe and Mail article.  It is numbered Exhibit No. 2.

EXHIBIT TELUS-2:  Globe & Mail article, identified as No. 8


LISTNUM 1 \l 11957             THE SECRETARY:  Exhibit No. 3 will be the document referred as Document No. 20, Yukon Statistical Review 2004 Annual Report.

EXHIBIT TELUS-3:  Yukon Statistical Review 2004 Annual Report - Identified as No. 20

LISTNUM 1 \l 11958             THE SECRETARY:  Exhibit No. 4, document referred as Document No. 21, 2006 NWT Socioeconomic Scan.

EXHIBIT TELUS-4:  2006 NWT Socio-Economic Scan - identified as No. 21

LISTNUM 1 \l 11959             THE SECRETARY:  That's it.

LISTNUM 1 \l 11960             THE CHAIRPERSON:  That's it.  Very exciting.

LISTNUM 1 \l 11961             Northwestel, I understand you have something preliminary?

LISTNUM 1 \l 11962             MR. ROGERS:  Just a very minor point, Mr. Chairman.

LISTNUM 1 \l 11963             I have indicated to the Commission counsel that we have gone through the transcript from yesterday and relatively minor and uncontentious errors appear, as is quite common in the transcript.  What we propose to do is consolidate all of that and provide the Commission, the court reporters and all parties in the room a hard copy or a soft copy of those changes and they can review them.  We will do that later today.


LISTNUM 1 \l 11964             THE CHAIRPERSON:  Thank you, Mr. Rogers.

LISTNUM 1 \l 11965             Telus...?

LISTNUM 1 \l 11966             UNIDENTIFIED SPEAKER:  No thank you, Mr. Chairman.

LISTNUM 1 \l 11967             THE CHAIRPERSON:  No preliminaries from Telus?

LISTNUM 1 \l 11968             Thank you.

LISTNUM 1 \l 11969             Mr. McCallum...?

LISTNUM 1 \l 11970             MR. McCALLUM:  Yes, thank you, Mr. Chair.

LISTNUM 1 \l 11971             Yesterday we passed informally to Northwestel two proposed CRTC exhibits.  The Secretary now has a number of copies of these proposed exhibits which she will make available and distribute.

LISTNUM 1 \l 11972             We have attempted to determine if Northwestel can respond to the proposed staff interrogatories.

LISTNUM 1 \l 11973             There are two sets.  One is entitled "Questions From CRTC Staff Re Costing" and the second is called "Questions From CRTC Staff Re Depreciation".


LISTNUM 1 \l 11974             I am informed that Northwestel is able to respond to all of the questions in the two documents, one the costing document and the second one the depreciation document, by the 21st of July 2006, with one exception.  That is Question No. 7 on the costing document, but which time they have undertaken to get back by the 28th of July, which is the following Friday.

LISTNUM 1 \l 11975             So if acceptable to all, I would propose that these be introduced as exhibits in the record.  I might propose that the costing document be Exhibit No. 1 and the depreciation document be Exhibit No. 2.

LISTNUM 1 \l 11976             Thank you, Mr. Chairman.

EXHIBIT CRTC-1:  Document entitled "Questions from CRTC Staff re Costing"

EXHIBIT CRTC‑2:  Document entitled "Questions from CRTC Staff re Depreciation"

LISTNUM 1 \l 11977             MR. RYAN:  Mr. Chairman, I would like to speak to that issue, if I may.

LISTNUM 1 \l 11978             THE CHAIRPERSON:  Yes, Mr. Ryan.

LISTNUM 1 \l 11979             MR. RYAN:  If my recollection is correct ‑‑ and I'm sorry, I don't have the document in front of me to verify it ‑‑ I think final argument is due on the 21st of July.


LISTNUM 1 \l 11980             I am anticipating that the questions to be raised by the Commission are of some importance or they wouldn't raising them at all.  It would be, I think, appropriate if we had a chance to look at those responses before we were asked to file final argument.

LISTNUM 1 \l 11981             THE CHAIRPERSON:  Mr. McCallum?

LISTNUM 1 \l 11982             MR. McCALLUM:  Would you have any idea how long you might need ‑‑ it being recognized, of course, that some of the answers might be provided in confidence.  So what you may see is an abridged version of some of them.

LISTNUM 1 \l 11983             I would also note that some of them refer to documents where confidentiality has been claimed already by various parties.

LISTNUM 1 \l 11984             Could you give an estimate of what you might require and perhaps after that Mr. Rogers could give his comments.

LISTNUM 1 \l 11985             MR. RYAN:  I wouldn't be looking for anything other than an opportunity to have some idea of what the questions and answers are.  I appreciate at this stage many of the questions posed might lead to answers that are confidential.

LISTNUM 1 \l 11986             Of course, that in itself raises the issue of whether confidentiality is appropriately claimed.


LISTNUM 1 \l 11987             I would have thought that something in the order of 72 hours would be perfectly adequate for us to review and either raise any issues we have about confidentiality with the Commission, in which case some ad hoc solution might be found, or we could incorporate, as we see fit, the information that has been provided into our final argument, or to at least take it into account before filing our final argument.

LISTNUM 1 \l 11988             It is possible Mr. Rogers might be able to accelerate the delivery of these answers by 72 hours in order to permit us to stick with the original schedule for final argument.

LISTNUM 1 \l 11989             MR. ROGERS:  Mr. Chairman, one thing that might affect this is that Mr. Ryan hasn't actually seen the interrogatories yet.

LISTNUM 1 \l 11990             THE CHAIRPERSON:  Indeed.  And I'm not sure.  Has he seen them now?  No.

LISTNUM 1 \l 11991             MR. ROGERS:  So he is hardly in a position to know how much it might affect his argument.

LISTNUM 1 \l 11992             THE CHAIRPERSON:  Exactly.

LISTNUM 1 \l 11993             MR. ROGERS:  And further to Mr. McCallum's comment, certainly from what I have seen, many of the interrogatories posed relate to matters which have already been examined on previously in prior rounds by the Commissions, and responses to certain of those interrogatories were filed in confidence and that confidentiality was not challenged.


LISTNUM 1 \l 11994             So perhaps Mr. Ryan may be given an opportunity to review the interrogatories and we might revisit the issue of timing at lunch time.

LISTNUM 1 \l 11995             THE CHAIRPERSON:  I agree.

LISTNUM 1 \l 11996             Is that satisfactory, Mr. Ryan?

LISTNUM 1 \l 11997             MR. RYAN:  Perfectly satisfactory, Mr. Chairman.

LISTNUM 1 \l 11998             THE CHAIRPERSON:  I don't think there are any other preliminary matters.

LISTNUM 1 \l 11999             Madame la Secrétaire.  En anglais bien sûr.

LISTNUM 1 \l 12000             THE SECRETARY:  Thank you, Mr. Chairman.

LISTNUM 1 \l 12001             We would like to invite now the Finance Panel from Northwestel.

‑‑‑ Pause

LISTNUM 1 \l 12002             MR. ROGERS:  Mr. Chairman, I will briefly introduce the panel before they are sworn.  Then they can be sworn and we will do the direct.

LISTNUM 1 \l 12003             This is the Finance Panel of Northwestel.  The Chair of this panel is Mr. Ray Hamelin, CFO of the Company.


LISTNUM 1 \l 12004             With him is Muriel Chalifoux, who was on the prior panel, AVP Carrier and Regulatory; Mr. Scott Roberts, Director of Regulatory Framework; and Jody Woodland, Senior Business Analyst.

LISTNUM 1 \l 12005             Providing back‑up to the panel in the row behind them is Sheldon Schmidt, Senior Financial Analyst; Norm Eady, Manager of Fixed Assets; and Kate Warner, Business Analyst.

LISTNUM 1 \l 12006             The panel is ready to be affirmed.

LISTNUM 1 \l 12007             THE SECRETARY:  Thank you.

PREVIOUSLY AFFIRMED:  SCOTT ROBERTS

AFFIRMED:  RAY HAMELIN

PREVIOUSLY AFFIRMED:  MURIEL CHALIFOUX

AFFIRMED:  JODY WOODLAND

LISTNUM 1 \l 12008             THE SECRETARY:  Thank you very much.

EXAMINATION / INTERROGATOIRE

LISTNUM 1 \l 12009             MR. ROGERS:  Mr. Hamelin, was the finance evidence and associated interrogatories therewith prepared by you or under your direction?

LISTNUM 1 \l 12010             MR. HAMELIN:  It was, yes.

LISTNUM 1 \l 12011             MR. ROGERS:  Do you have any corrections or additions to make to that evidence at this time?

LISTNUM 1 \l 12012             MR. HAMELIN:  No, I do not.

LISTNUM 1 \l 12013             MR. ROGERS:  To your information and belief, is that evidence accurate and true?

LISTNUM 1 \l 12014             MR. HAMELIN:  Yes, it is.

LISTNUM 1 \l 12015             MR. ROGERS:  Thank you.


LISTNUM 1 \l 12016             The panel is available.

LISTNUM 1 \l 12017             THE CHAIRPERSON:  Thank you, Mr. Rogers.

LISTNUM 1 \l 12018             Madam Secretary.

LISTNUM 1 \l 12019             THE SECRETARY:  Thank you, Mr. Chairman.

LISTNUM 1 \l 12020             The first party for cross‑examination is the Consumer Groups.

EXAMINATION / INTERROGATOIRE

LISTNUM 1 \l 12021             MS LOTT:  Good morning, Mr. Chairman, members of the panel, and good morning to you.

LISTNUM 1 \l 12022             My name is Sue Lott.  I am legal counsel for the Consumer Groups, and that represents today the Consumers' Association of Canada and the National Anti‑Poverty Organization.

LISTNUM 1 \l 12023             To my right is Andrew Briggs, who is a consultant and is working with us, as well, and who will help me through this again today.

LISTNUM 1 \l 12024             I wonder if you could tell me what rate of return Northwestel is proposing to use to establish your going‑in rates.

LISTNUM 1 \l 12025             MR. HAMELIN:  It will be 10.5 percent.

LISTNUM 1 \l 12026             MS LOTT:  What is the basis for the use of 10.5 percent in setting the going‑in rates?


LISTNUM 1 \l 12027             MR. HAMELIN:  We thought it would be appropriate to view this proposal as a package and to continue on with the unique regulatory framework that we have currently to assess, for going‑in rates, what the ROR should be, and 10.5 percent was deemed appropriate by management.

LISTNUM 1 \l 12028             MS LOTT:  Could you undertake to provide the current yield on Government of Canada long‑term bonds?

LISTNUM 1 \l 12029             MR. HAMELIN:  Yes, we could.  Could you give me a moment, please?

‑‑‑ Pause

LISTNUM 1 \l 12030             MR. HAMELIN:  I believe it is 5.25 percent.

LISTNUM 1 \l 12031             MS LOTT:  My understanding is that that was the forecast long‑term bond rate provided by your expert.  What I am looking for in my question is the current yield on Government of Canada bonds.

LISTNUM 1 \l 12032             MR. HAMELIN:  Do you have an idea of the maturity you are looking for ‑‑ 10 years, 20 years?

LISTNUM 1 \l 12033             MS LOTT:  Thirty years.

‑‑‑ Pause

LISTNUM 1 \l 12034             MS LOTT:  If you would like to take that on as an undertaking, that would be fine.


LISTNUM 1 \l 12035             MR. HAMELIN:  It changes every day.  We would have to go and check.

LISTNUM 1 \l 12036             MS LOTT:  So you will undertake to find that for me, the current yield on Government of Canada long‑term bonds for 30 years?

LISTNUM 1 \l 12037             MR. HAMELIN:  Absolutely, we will find that for you.

LISTNUM 1 \l 12038             MS LOTT:  Thank you.

LISTNUM 1 \l 12039             I would like to move now to some questions related to the National Contribution Fund.  For that, we have prepared an exhibit, and that exhibit is entitled, "Table 2:  Northwestel Actual/Forecast Operating Revenues and NCF Funding for 2002‑2007."

LISTNUM 1 \l 12040             I think that has been provided.

LISTNUM 1 \l 12041             THE SECRETARY:  That is Exhibit No. 3.

EXHIBIT PIAC‑3:  Northwestel Actual/Forecast Operating Revenues and NCF Funding for 2002‑2007

LISTNUM 1 \l 12042             MS LOTT:  Exhibit No. 3.  Thank you.

LISTNUM 1 \l 12043             Do you have that in front of you?

LISTNUM 1 \l 12044             MR. HAMELIN:  No, I don't.

LISTNUM 1 \l 12045             MS LOTT:  It was provided to your counsel.


LISTNUM 1 \l 12046             MR. HAMELIN:  Is it entitled Northwestel Actual Forecast Operating Revenues?

LISTNUM 1 \l 12047             MS LOTT:  And NCF funding for...

LISTNUM 1 \l 12048             MR. HAMELIN:  Right.  I have it now, thanks.

LISTNUM 1 \l 12049             MS LOTT:  You have that now.  Thank you.  Okay.

LISTNUM 1 \l 12050             This is an exhibit that is similar to the table 1 that we used yesterday in front of the marketing panel where we were looking at the revenue forecast, but we have now summarized some of these lines and added on funding from the national contribution fund, as you can see from the table, those are lines 20 down.

LISTNUM 1 \l 12051             MR. HAMELIN:  Yes, I see that.

LISTNUM 1 \l 12052             MS LOTT:  You see that.  Okay.

LISTNUM 1 \l 12053             So if we look at lines 22 to 23, these are showing proposed funding, if we go over to column J, proposed funding in 2007 from the national contribution fund, and line 21, as you can see, provides the level of funding, that's entitled supplemental funding from the prior years before 2007.

LISTNUM 1 \l 12054             Do you follow the table?

LISTNUM 1 \l 12055             MR. HAMELIN:  Yes, I do.


LISTNUM 1 \l 12056             MS LOTT:  Okay.  So, in total, if we look across over the yearly periods there we can see that the level of the national contribution funding is proposed to rise from approximately 10 million per annum to about over 43 million and that's ‑‑ I'm looking at line 24, column J, starting in 2007.

LISTNUM 1 \l 12057             You see where I'm looking?

LISTNUM 1 \l 12058             MR. HAMELIN:  Yes, I see that.

LISTNUM 1 \l 12059             MS LOTT:  Okay.  And at line 26 we have the NCF funding to increase from approximately 6 percent of Northwestel's total revenue requirement to 27 percent in 2007.

LISTNUM 1 \l 12060             And you see that, again line 26 ‑‑

LISTNUM 1 \l 12061             MR. HAMELIN:  Yes, I see that.

LISTNUM 1 \l 12062             MS LOTT:  ‑‑ columns H and J?

LISTNUM 1 \l 12063             So my question would be:  How is this level of funding expected to change over time and by what magnitude?

LISTNUM 1 \l 12064             MR. HAMELIN:  In the future you mean?

LISTNUM 1 \l 12065             MS LOTT:  Yes.

LISTNUM 1 \l 12066             MR. ROBERTS:  Is this with regard to the period of the price cap ‑‑ the price cap period, the four‑year price cap period?

LISTNUM 1 \l 12067             MS LOTT:  Sure, that would be fine.

LISTNUM 1 \l 12068             MR. HAMELIN:  I don't think it's going to change much because what we are talking about in 2007 is a cost‑based subsidy.


LISTNUM 1 \l 12069             In fact, of the three different elements of the subsidy that we are talking about, the SIP program subsidy we believe is ‑‑ I believe it's been suggested that it remains constant, as does the toll connect subsidy ‑‑ and we can talk more about that.

LISTNUM 1 \l 12070             The only one that would vary in the cost‑based subsidy would be the Res PES element of the total subsidy.  I believe the suggestion is that it be based on the NAS count as per down south every year.

LISTNUM 1 \l 12071             The other element that you see, recovery of DRD, that's simply due to a change in methodology to be consistent with the telcos down south.  That would be filed on an annual basis and I believe that it's ‑‑ it hovers above the 3 million mark in both 2007, 2008 and then it drops significantly in 2009 and 10.

LISTNUM 1 \l 12072             MS LOTT:  Well, you have made reference to the cost‑based subsidy as indicated in the table here of 39.4 million for 2007.

LISTNUM 1 \l 12073             Can you just confirm for me again what you were just saying, what this consists of?


LISTNUM 1 \l 12074             MR. HAMELIN:  There are three main elements to this subsidy.  One is the SIP portion of the subsidy, which is $11.4 million.  I should add that $5.4 million of SIP is also included in the Res PES subsidy. So in effect, if you just take that piece, add it together, almost $17 million is due to the SIP program that we commenced in 2001.

LISTNUM 1 \l 12075             You know, just for the record, just to make things clear on this, this is the carrying costs of the SIP program, $85 million was spent.  Now, for us, that is worth at least two years' worth of the total capital expenditure of this company or third of its net asset base.  We mentioned yesterday that would be about $3 billion I think for Telus.  I think any which way you count it it is a big number for us.

LISTNUM 1 \l 12076             Seventeen million dollars out of the $39 million cost‑based subsidy is 40 percent of new carrying costs that this company is incurring since 2001.  I just wanted to make that point clear.  This has all things to do with connecting, providing basic service of objectives to a very difficult market.

LISTNUM 1 \l 12077             The second element toll connect is $10.8 million.  That has to do with connecting the local switches to the toll switches and Mr. Woodland can talk at length about that in detail, if need be.  The Res PES study of $17.2 million, which includes the $5.4 million of SIP due to access that I mentioned, that is exactly the same methodology as down south.


LISTNUM 1 \l 12078             So what we are talking about are two exceptions to down south, is the toll connect piece and the SIP piece, SIP being $17 million of it since 2001.

LISTNUM 1 \l 12079             MS LOTT: Okay, thank you for that.  My question flowing from that though is isn't the National Contribution Fund intended to be used to subsidize local service in high‑cost serving areas?

LISTNUM 1 \l 12080             MR. HAMELIN: That is certainly ‑‑ in principle, yes.

LISTNUM 1 \l 12081             MR. ROBERTS: I might add that that is one element of it.  Currently, Northwestel has supplemental funding from the National Contribution Fund and that would represent not only the portion that you identified, but I guess a broader non‑specific subsidy.  Other companies have also had I guess a broader application of funds from the National Contribution Fund.  And I would note in passing here that the Commission's powers with regard to I guess having a Contribution Fund are set out in 46.5 of the Act and it doesn't refer specifically to local service and high‑cost serving areas, but rather to meeting the basic service objective, which I would suggest ‑‑

LISTNUM 1 \l 12082             MS LOTT: Well, that was going to be my question, yes, wasn't the ‑‑


LISTNUM 1 \l 12083             MR. HAMELIN: ‑‑ which I would suggest is broader.

LISTNUM 1 \l 12084             MS LOTT: ‑‑ wasn't the supplemental funding implemented to assist you in meeting your basic service objectives?

LISTNUM 1 \l 12085             MR. ROBERTS: Basic service, yes, which I would add, under 99.16, includes access to toll services amongst other things.

LISTNUM 1 \l 12086             MS LOTT: Just one minute please.

LISTNUM 1 \l 12087             MR. ROBERTS: In fact, if it is of assistance, at paragraph 24 of Telecom Decision 99.16, the elements of basic service objective are set out.  Would you like me to share or..?

LISTNUM 1 \l 12088             MS LOTT: That is fine, thank you.  I will just be a minute, thank you.

LISTNUM 1 \l 12089             I would like to know whether the CRTC permitted the small ILECs to recover any shortfall in toll interconnection revenues in Decision 2005‑3.

LISTNUM 1 \l 12090             MR. ROBERTS:  I am sorry, could you please repeat it?

LISTNUM 1 \l 12091             MS LOTT:  Did the CRTC permit the small ILECs to recover any shortfall in the toll interconnection revenues in Decision 2005‑3?

LISTNUM 1 \l 12092             MR. ROBERTS:  I am not aware of them doing so, no.


LISTNUM 1 \l 12093             MS CHALIFOUX:  I think though, just to be clear, the nature of Northwestel's toll connect facilities are quite unique and the Commission has even recognized that we may not be able to recover those facilities via traditional means and in fact assign those costs to our monopoly access category from a Phase 3 perspective.

LISTNUM 1 \l 12094             But again, just to be clear, we have got ‑‑ toll connect in the case of Northwestel consists of thousands of kilometres of microwave, 42 satellite‑based communities.  Again, this is to serve a population base of 110,000 people.  So there really is no comparison when you are talking toll connect facilities to SILECs.

LISTNUM 1 \l 12095             You cannot compare Northwestel to ILECs.  We have quite a unique high‑cost network and the Commission has recognized the challenges that Northwestel faces in trying to recover that network through traditional means.


LISTNUM 1 \l 12096             MR. ROBERTS:  In fact, again in 99‑16, Telecom Decision CRTC 99‑16, at paragraph 62 they specifically recognize that Northwestel may not have the means to achieve the basic service objective under similar terms and conditions to other southern telcos and they further at paragraph 68 provided for the treatment of toll connecting facilities, i.e. facilities between our class 4s and class 5s as monopoly access under Phase 3.

LISTNUM 1 \l 12097             To put this into context, treatment as monopoly access under the traditional regime, the historic regime, meant that it was eligible for subsidy.

LISTNUM 1 \l 12098             MS LOTT:  Well, just for the record, I will read you the extract from that decision, paragraph 92.  It states:

"The Commission notes that the NCF was established to subsidize local service in high‑cost serving areas and considers that it should not be used to subsidize any shortfall in the toll interconnection revenues of the small ILECs."  (As read)

LISTNUM 1 \l 12099             MR. ROBERTS:  Again, I would reiterate that in 99‑16 the Commission provided for unique treatment of Northwestel's circumstances addressing our specific challenge with regard to toll connecting trunks.  So I would suggest that that would apply to the other telcos in Canada but consistent with paragraph 62 of Telecom Decision CRTC 99‑16 it would not apply to Northwestel.


LISTNUM 1 \l 12100             MS LOTT:  Okay.

LISTNUM 1 \l 12101             MR. HAMELIN:  Just the distance we are talking about for these interconnections, I think the figure we have is over 7,000 kilometres.  It is twice the distance between Ottawa and Victoria, both back and forth.  So I don't think there is any ILEC that would come even close to this kind of concept and geography and density and so on.

LISTNUM 1 \l 12102             MS LOTT:  Okay, thank you for that.

LISTNUM 1 \l 12103             I wanted to move on to look at the issue of mark‑up, the level of mark‑up included in the proposed subsidy calculation.

LISTNUM 1 \l 12104             My understanding here is that the ‑‑ I have prepared an exhibit here which is called the "Estimate of Northwestel fixed and common costs" ‑‑ that should be the second exhibit in the package that was given to you.  As I said, it is entitled "Estimate of Northwestel fixed and common costs recovered through 25 percent mark‑up."

LISTNUM 1 \l 12105             MR. HAMELIN:  I have it.

LISTNUM 1 \l 12106             MS LOTT:  Do you have that in front of you?

LISTNUM 1 \l 12107             MR. HAMELIN:  I do.


LISTNUM 1 \l 12108             MS LOTT:  Okay.  So my understanding is that the subsidy calculations, as you have said here, include a mark‑up of 25 percent on costs.  The CRTC typically permits 15 percent for other ILECs.

LISTNUM 1 \l 12109             So what we have done here on this table is that we estimated the total fixed and common costs for Northwestel based on a 25 percent mark‑up using its total revenues as follows.  So you can see there that we have started with the 2006 total forecast operating revenues of $154 million and we have added to that.  In the second line, we have divided by 1 plus the 25 percent mark‑up, which is 1.25.

LISTNUM 1 \l 12110             And then in the third line we have achieved the 2006 total, excluding the mark‑up, which is $123 million.

LISTNUM 1 \l 12111             Are you following my ...?

LISTNUM 1 \l 12112             MR. HAMELIN:  Well, I see what you have done, yes.

LISTNUM 1 \l 12113             MS LOTT:  Okay.

‑‑‑ Pause

LISTNUM 1 \l 12114             MS LOTT:  So the fourth line being the estimate of the fixed and common costs, that would be line "D", being $30,808,000, which is implied in your total revenues.

‑‑‑ Pause

LISTNUM 1 \l 12115             MS LOTT:  Are you in agreement with my math?


LISTNUM 1 \l 12116             MR. WOODLAND:  Your math is correct.

LISTNUM 1 \l 12117             MS LOTT:  Okay.  Thank you.

‑‑‑ Pause

LISTNUM 1 \l 12118             MS LOTT:  So is this ‑‑

LISTNUM 1 \l 12119             MR. HAMELIN:  If you could just give us a moment, please?

LISTNUM 1 \l 12120             MS LOTT:  Sure.

LISTNUM 1 \l 12121             COMMISSIONER CRAM:  Excuse me, I just needed to clarify something, Ms Lott.

LISTNUM 1 \l 12122             MS LOTT:  Yes.

LISTNUM 1 \l 12123             COMMISSIONER CRAM:  Is this a separate exhibit?

LISTNUM 1 \l 12124             MS LOTT:  This is ‑‑

LISTNUM 1 \l 12125             COMMISSIONER CRAM:  I know I have the document in front of me, but I just need to know for the record whether it is Consumers Groups Exhibit 4 or part of page 2 of Consumers Groups Exhibit 3.

LISTNUM 1 \l 12126             MS LOTT:  My apologies, it should be a separate exhibit, Exhibit 4.

EXHIBIT PIAC-4:  Estimate of Nothwestel fixed and common costs recovered through 25% mark‑up

LISTNUM 1 \l 12127             THE SECRETARY:  It is noted as Exhibit No. 4.

LISTNUM 1 \l 12128             COMMISSIONER CRAM:  Thank you.

LISTNUM 1 \l 12129             Just for the record so we have the same thing.

LISTNUM 1 \l 12130             MS LOTT:  Yes, to clarify.  Absolutely, yes.

LISTNUM 1 \l 12131             We stapled them together just for ease of distribution.

LISTNUM 1 \l 12132             I will give you a minute there before I ask my question.

‑‑‑ Pause

LISTNUM 1 \l 12133             MS LOTT:  Mr. Chairman, I just wanted to apologize for the delay here.  We did hand out copies of these exhibits yesterday to counsel for Northwestel, but something might have happened in translation.

LISTNUM 1 \l 12134             THE CHAIRPERSON:  Well, that suggests to me that you don't need to apologize, Ms Lott.

‑‑‑ Pause

LISTNUM 1 \l 12135             MR. HAMELIN:  So you have a question?

LISTNUM 1 \l 12136             MS LOTT:  Yes, I do.  I just wanted to make sure you were ready for me to go.  Okay.

LISTNUM 1 \l 12137             My question is:  Is this the total level of fixed and common costs?

LISTNUM 1 \l 12138             MS CHALIFOUX:  I'm sorry, which number are you referring to?  The top there?  The total...?

LISTNUM 1 \l 12139             MS LOTT:  The $30.8 million.

LISTNUM 1 \l 12140             MS CHALIFOUX:  Well, if you use sort of the hypothesis that generally all rates times a 25 percent mark‑up equals your revenue, then that is the ballpark of what is required.

 

LISTNUM 1 \l 12141             MS LOTT:  Just to confirm what you have said there, that is the total level.  You are confirming that that is the total level of fixed and common costs?

LISTNUM 1 \l 12142             MS CHALIFOUX:  If you are looking for a proxy, that could be deemed to be a proxy.

‑‑‑ Pause

LISTNUM 1 \l 12143             MS LOTT:  I would like to move to the bottom part of the exhibit that you have in front of you.  That bottom half is entitled "Northwestel Identifiable Fixed and Common Costs".

LISTNUM 1 \l 12144             So it is the same table, just the bottom half of it.

LISTNUM 1 \l 12145             You are seeing where I am fixing there?  Okay.

LISTNUM 1 \l 12146             So a second area of fixed and common costs...

LISTNUM 1 \l 12147             Just to explain what we have here, in Northwestel the interrogatory response to CRTC‑310, Attachment 10, identifies common operating and administration expenses of $9.5 million.  That is what we have listed here in the Common Operating Expenses line and the Common Administrative Expenses line and the Total Common Costs line of $9.4 million.

LISTNUM 1 \l 12148             Do you follow my reference there?

LISTNUM 1 \l 12149             MS CHALIFOUX:  Yes, I am following along.

LISTNUM 1 \l 12150             MS LOTT:  So the second area of fixed and common costs is the fixed structures which were identified in CRTC‑1601, Attachment 2, and reproduced here in another exhibit, which I will ask you to pull out, which is the third exhibit that we have prepared here.

LISTNUM 1 \l 12151             That is entitled "Fixed Structures Based on Northwestel CRTC‑1601, Attachment 2".

LISTNUM 1 \l 12152             Do you see that in the next ‑‑ it should be the next one behind the ‑‑

LISTNUM 1 \l 12153             THE CHAIRPERSON:  We will call it Exhibit 5.

LISTNUM 1 \l 12154             MS LOTT:  Thank you.

EXHIBIT PIAC‑5:  Fixed structures - Based on NWTel(CRTC)10Apr06-1601- Attachment 2

LISTNUM 1 \l 12155             MS CHALIFOUX:  Yes, we have that one here.

LISTNUM 1 \l 12156             MS LOTT:  If we could focus on that one right now, I wonder if you could tell me what services make use of these assets that are listed.

LISTNUM 1 \l 12157             MS CHALIFOUX:  The nature of these investments, if you look here as an example, generating plants ‑‑ perhaps I could step back to give you an illustration.

LISTNUM 1 \l 12158             Northwestel has 137 microwave radio stations.  So for each of these 137 microwave stations there would be a tower foundation.  Many of these sites need to be self‑generated power so you would have a generating plant on site.

LISTNUM 1 \l 12159             Fifty‑two sites have no road access and need to be maintained and fuelled by helicopters, so you would see a helicopter pad.

LISTNUM 1 \l 12160             Actually, for an illustration, if you look at our opening argument we provided a picture of one of our microwave sites, Fraser, B.C., and you can see quite clearly there a lot of what we are talking about here.

LISTNUM 1 \l 12161             You can see a tower.  You can see a helicopter pad.  So these are microwave stations.


LISTNUM 1 \l 12162             Many services use these.  Many services ride on a microwave itself, but there is a large fixed component.

LISTNUM 1 \l 12163             So when you are looking at service‑specific costing, causal costing ‑‑ and Mr. Woodland can elaborate here ‑‑ you look at costs that going forward vary with demand; so demand for data, demand for toll.

LISTNUM 1 \l 12164             But because these fixed costs do not vary ‑‑ they are by nature fixed ‑‑ it is the mark‑up component that you apply on top of your Phase 2 costing which provides a suitable recovery towards these costs.

LISTNUM 1 \l 12165             MR. WOODLAND:  I can expand on Ms Chalifoux's answer by noting that, for instance, duct systems are used by any services that ride on outside plant.  So that would include the connection end of data circuits.  It would include local service.

LISTNUM 1 \l 12166             Batteries are used, effectively, by every service that the company offers.  Batteries are part of the power system in any one of our facilities, whether it is a microwave site or a central office.


LISTNUM 1 \l 12167             Generating plants would primarily be used by services that make use of the transport network, because most of our generating plant investment is there, although a substantial amount is also embodied in standby generation, and that can be at central offices as well.

LISTNUM 1 \l 12168             Inverters and converters are similar to batteries.

LISTNUM 1 \l 12169             Permanent buildings would tend to be central offices.  Semi‑permanent buildings would tend to be buildings used for the transport network.  So any service, whether it is IP, internet, data circuits, toll, that make use of the transport network would make use of those assets.

LISTNUM 1 \l 12170             Access roads and site clearance, again, are primarily involved with the transport network.

LISTNUM 1 \l 12171             Towers are primarily involved with the transport network, and services making use of that.

LISTNUM 1 \l 12172             Air conditioning and heating systems would apply to all buildings and, therefore, to all services.

LISTNUM 1 \l 12173             That should be sufficient.

LISTNUM 1 \l 12174             MS LOTT:  Thank you.

LISTNUM 1 \l 12175             What is the total 2006 depreciation expense for these assets?

LISTNUM 1 \l 12176             I have a figure, but I wanted to confirm that I am correct with $4.464 million.


LISTNUM 1 \l 12177             MS CHALIFOUX:  Yes, subject to check, but if you have that from our interrogatories, that would be the total depreciation accrual related to those assets.

LISTNUM 1 \l 12178             MR. WOODLAND:  I would like to point out that these are very specific lines in the investment record that are considered part of fixed structures and considered part of fixed and common costs, but it is not a good way to look at the total of fixed and common costs related to investment that Northwestel has made.  There is a big difference between recording an investment as part of the investment record aligned against a certain asset, and then the way it is treated in doing Phase 2 calculations to determine a Phase 2 cost going forward.

LISTNUM 1 \l 12179             So there are significant portions of the investment in all of the different asset classes that would be considered fixed.

LISTNUM 1 \l 12180             An example would be the central processing portion of the DMS‑100.  In a few years we will have to upgrade that, at a cost of more than $2 million, and we will be upgrading that because the manufacturer no longer supports the version we have.


LISTNUM 1 \l 12181             The version of the central processing unit that we have already exceeds our needs.  It has capacity far in excess of what we will ever put through it.

LISTNUM 1 \l 12182             The new server, at greater than $2 million, will exceed that by even more.

LISTNUM 1 \l 12183             I want to be very clear that the list you have provided here in your exhibit is far and away from being a complete list of fixed and common assets.

LISTNUM 1 \l 12184             MS LOTT:  Let me remind you that I am taking your interrogatory response.  This is your list.

LISTNUM 1 \l 12185             I wanted to confirm, as you have indicated, and we have produced it, that the fixed structures as a percentage of total represent 14 percent of total depreciation accruals versus 22 percent of total plan and service.

LISTNUM 1 \l 12186             Am I correct that that is what you produced in your response?

LISTNUM 1 \l 12187             MS CHALIFOUX:  Yes, that appears to be correct.

LISTNUM 1 \l 12188             Many of these ‑‑ just the nature of these fixed structures is such that they do have lengthy lives.

LISTNUM 1 \l 12189             However, to go back to the point that Mr. Woodland made, yes, this is our list, but this list, to be clear, was to be illustrative of fixed structural costs.


LISTNUM 1 \l 12190             We also noted in our response to the interrogatory that there is also this fixed common investment, which Mr. Woodland was referring to, the nature of the CPU upgrade that he was referring to.

LISTNUM 1 \l 12191             Again, those aren't as easily identifiable at an asset code level.  It was difficult to illustrate them; whereas the fixed structure cost ‑‑ clearly one can look at that and say, "Aha, that is, in essence, 100 percent fixed."

LISTNUM 1 \l 12192             Again, it was meant to illustrate a portion, and, more importantly, to illustrate the relative significance of that portion.

LISTNUM 1 \l 12193             MS LOTT:  Thank you for that.

LISTNUM 1 \l 12194             I want to take us back, then, to the exhibit, the estimates of the Northwestel fixed and common costs, at the bottom half of that exhibit.

LISTNUM 1 \l 12195             If we combine that figure that you have confirmed there of the fixed structures depreciation expense of 4.5 million with the common expenses added up ‑‑ total common costs of 9.5 million, we have reached a total there of the total fixed structures and common costs of approximately 14 million.

LISTNUM 1 \l 12196             Do you follow what I have put in the bottom half of the table there?


LISTNUM 1 \l 12197             MS CHALIFOUX:  Right.  And that would be, again, a representation of only a component of the costs.

LISTNUM 1 \l 12198             Take the fixed structure, the nature of the investment is such that, you know, you also have to recover your normal financing costs, your normal carrying costs.

LISTNUM 1 \l 12199             There's interest expense, you know, a return in the taxes paid on that return, all the innocents, the carrying costs of that investment need to be recovered.

LISTNUM 1 \l 12200             So the mark‑up is intended to contribute towards all of those components not just the depreciation.  And then on top of that, again, you have got these common elements that Mr. Woodland provided some good examples of.

LISTNUM 1 \l 12201             So, I mean, this is only a partial analysis and this is one of the challenges that Northwestel has.  I mean, it's very difficult to go and provide a detailed qualitative analysis that sums magically to 25 percent.

LISTNUM 1 \l 12202             But, again, our main point there is that costs are significant and particularly relative to the ILECs and the small independent companies we are very unique.


LISTNUM 1 \l 12203             Just the example we were talking about previously, the extent of our microwave stations.  no other company has that degree of inter‑toll facilities ‑‑ or inter‑network facilities, I should say, intra‑network facilities.  Satellite, no other company has the degree of satellite that we have.  There's just a number of examples that clearly indicate relative to others the need for a higher mark‑up.

LISTNUM 1 \l 12204             MR. WOODLAND:  So this is just to be clear, the bottom half of your exhibit falls short of the representation of the total fixed and common costs of the company by the operating amounts that Ms Chalifoux identified with relation to the fixed structures, so it's missing interest costs, return and taxation on those and then, as well, is missing depreciation on the other asset classes that I mentioned and all of the operating, administrative expenses and interest and income tax and return that's associated with those assets as well.

LISTNUM 1 \l 12205             MS LOTT:  I'm just wondering, based on what you said, if you could build that back up and add in those elements that you have just identified so that we can see what those are.


LISTNUM 1 \l 12206             MR. HAMELIN:  Just as a comment, I don't believe that down south a 15 percent mark‑up was proven company‑by‑company in the sense of reconciling phase 2 studies with phase 3 embedded costs, originally started a long ‑‑ several ‑‑ I don't know exactly how long ago, but certainly a long time ago.

LISTNUM 1 \l 12207             It used to be 25 percent was the accepted norm, then further decisions came along whereby 15 percent became the norm.

LISTNUM 1 \l 12208             All we are suggesting is in the case of Northwestel, because we differ so significantly from not just the ILECs ‑‑ certainly all the ILECs down south, that 25 percent still would be required relative to those down south.

LISTNUM 1 \l 12209             THE CHAIRPERSON:  Thank you, Mr. Hamelin, but you were asked another question.

LISTNUM 1 \l 12210             Do you think you could respond to the other question?

LISTNUM 1 \l 12211             MR. HAMELIN:  I'm sorry, can you repeat the question?

LISTNUM 1 \l 12212             MS LOTT:  Well, because one of your panellists has indicated what would make up the difference, added in to make up that estimate of 31 million in fixed and common costs and you have started to indicate what some of those would be, I'm just wondering if you could fill that in for us item by item and undertake to let us see what that would be.


LISTNUM 1 \l 12213             MR. WOODLAND:  Not within the time frame of this hearing certainly.  The entire costing department of Northwestel is sitting here in this chair and I have already committed the next few weeks to some interrogs.

LISTNUM 1 \l 12214             MS CHALIFOUX:  I think again too, just to go back to some of the fundamentals of the costing, I mean, we don't have detailed service‑specific costing for all our services.

LISTNUM 1 \l 12215             So, you know, to do a detailed analysis one would need to go and say okay let us do phase 2 studies for all of our services and then let us see the residual, the fixed component that needs to be recovered.

LISTNUM 1 \l 12216             So this is to what Ray was alluding to, you know, many of the ILECs could possibly put some quantitative analysis for one service on the record, but certainly not for all of their services and nor could Northwestel undertake to do the same thing.

LISTNUM 1 \l 12217             MS LOTT: Well I guess my question would be that because you are asking for a 25 percent mark‑up on costs shouldn't the onus be on you to be able to specifically justify to us why that mark‑up should be there?


LISTNUM 1 \l 12218             MS CHALIFOUX: What we are trying to do is trying to clearly illustrate, if nothing else, the uniqueness and the relative merits of a higher mark‑up for Northwestel.

LISTNUM 1 \l 12219             MR. HAMELIN: I don't think that there is one SILEC that comes even close compared to Northwestel, particularly after Northwestel having spent a SIP program of the magnitude we are talking about, which just added to the cost base significantly.  And there is virtually no chance of, particularly on that aspect of the investment, of getting any scale gains whatsoever.

LISTNUM 1 \l 12220             MR. WOODLAND: Just as an example of one fixed cost item.  Northwestel has 570 diesel fuel tanks compared to 700 in the Bell consolidated trust, which is basically Bell's operations in Central and Eastern Canada outside Montreal, Toronto and Ottawa.  For our 75 NAS then, we have one fuel tank for every 133 of them.  The consolidated trust has one fuel tank for every 4,857 NAS, so that is a ratio of 36 times as many.


LISTNUM 1 \l 12221             THE CHAIRPERSON: I do think this point has been made.  I would add, that what we are trying to get at here, as I understand Ms Lott, is the justification for raising the proportion of your revenue received from the National Contribution Fund from 6 percent to 27 percent in a one‑year step function.  That too doesn't exist in the south.

LISTNUM 1 \l 12222             So now we are in a unique situation and we are asking really can you help us to understand why the figures that have been put forward by the consumer group are inadequate.  And you have explained them in very general terms.  I think what we are not looking for is a series of cost studies, we are looking for a more detailed and black and white explanation of what the inadequacies of this particular calculation in Exhibit 4 really are in your minds.

LISTNUM 1 \l 12223             Is it possible that you could provide us that in writing in a fairly short time period?

LISTNUM 1 \l 12224             MS CHALIFOUX: Well we could certainly ‑‑ just to actually clarify Exhibit 4 is the one with the calculations there of $13 million, is that..?

LISTNUM 1 \l 12225             MS LOTT: That is correct.

LISTNUM 1 \l 12226             MS CHALIFOUX: Okay.

LISTNUM 1 \l 12227             THE CHAIRPERSON: What items would have to be added in writing ‑‑ and you don't even have to put figures on them, if necessary.

LISTNUM 1 \l 12228             MS CHALIFOUX: Yes, we can certainly put figures to some and then others we would just note that these are the elements ‑‑


LISTNUM 1 \l 12229             THE CHAIRPERSON: I think that is fair, Ms Chalifoux.  We are asking for a good faith attempt to try to explain in black and white why these ‑‑

LISTNUM 1 \l 12230             MS CHALIFOUX: ‑‑ to reconcile.

LISTNUM 1 \l 12231             THE CHAIRPERSON: ‑‑ why this data is inadequate.

LISTNUM 1 \l 12232             MS CHALIFOUX: Sure.

LISTNUM 1 \l 12233             MS LOTT: Absolutely, thank you.

LISTNUM 1 \l 12234             Okay, you are asking to recover a 25 percent mark‑up on residential costs through the National Contribution Fund.  I am interested in knowing whether all other Northwestel services are making this level of recovery to its fixed common cost.

LISTNUM 1 \l 12235             MR. HAMELIN: I don't have in front of me all the costing studies by services, but certainly some services contribute more than others and..

LISTNUM 1 \l 12236             MS LOTT: Okay, I wonder if we could then maybe go through some of the services and I wanted to go back to a table that I provided actually yesterday to the marketing group, but I have also provided it for your convenience and it was identified as Exhibit 1 yesterday again in this group of exhibits that you would have been given.  Do you have that in front of you?  It says, Table 1, Northwestel Actual Forecast Operating Revenues for 2002 to 2007.


LISTNUM 1 \l 12237             MR. HAMELIN: Yes, I do.

LISTNUM 1 \l 12238             MS LOTT: Okay, so if I could go through that.  I am interested in knowing here what services offered by Northwestel have rates that provide a mark‑up of at least 25 percent.  For example, line 2 and 3, the business primary exchange ‑‑ sorry, line 2?

LISTNUM 1 \l 12239             MR. WOODLAND:  Well clearly, residential does not in that we are seeking subsidy for the gap between its revenue and costs.

LISTNUM 1 \l 12240             MS LOTT:  But the business primary exchange?

LISTNUM 1 \l 12241             MR. WOODLAND:  We answered that in an interrog, less than 25 percent but it does require a mark‑up.

LISTNUM 1 \l 12242             MS LOTT:  Okay.

LISTNUM 1 \l 12243             MR. ROBERTS:  And I would add that the associated toll that those customers also take contributes a significant mark‑up, so if you look at the broader picture.

LISTNUM 1 \l 12244             MS LOTT:  Okay.

LISTNUM 1 \l 12245             MR. WOODLAND:  I think the point is really that on aggregate the services that provide revenue aside from the subsidies in our proposal, on aggregate they will be recovering 25 percent over costs.


LISTNUM 1 \l 12246             MS LOTT:  Have you done cost studies for those?

LISTNUM 1 \l 12247             MR. WOODLAND:  No, we have indicated that already.

LISTNUM 1 \l 12248             MR. ROBERTS:  If I could maybe illustrate some other services as well.  I think particularly relevant to this proceeding is that the CAT rate we are proposing now is cost‑based, switch connect rates to replace the CAT that is currently in force.

LISTNUM 1 \l 12249             The proposed switch connect rate, again, is cost‑based with a 25 percent mark‑up and that yields a rate of .825 cents per minute.  The current rate is 7 cents and that rate represents a significant source of mark‑up of implicit contribution and, of course, we are maintaining, as reiterated throughout this proceeding, that this is not sustainable at this extreme level of contribution subsidy of mark‑up.

LISTNUM 1 \l 12250             Similarly, I would point to private wire services.  Private wire services also taken by business are currently at a rate that equates to approximately $18,000 per month per T1 per DS1 from Whitehorse to Fort St. John, for instance.


LISTNUM 1 \l 12251             A comparable rate in a forborne market, presumably a cost‑based rate then, would be approximately $1,100 to $1,200, for instance, given specific quotes we have had from different parties from Fort St. John to Edmonton.

LISTNUM 1 \l 12252             So again, you can see the magnitude of mark‑up on these services and this is really at the heart of why we are proposing the rate restructuring that we are, because we are concerned about the sustainability of these very high mark‑ups going forward.  They are making a disproportionate contribution to the costs here and again, in our view, they are just not sustainable.

LISTNUM 1 \l 12253             MR. HAMELIN:  So what we are saying is in the end the proposal that we are presenting will be bringing down ‑‑ eliminating a lot ‑‑ to a great degree, I should say, the implicit subsidies.  But in the end we feel we are not going far enough.  There are still some implicit subsidies that will exist even after the rate proposals that we are proposing.  The example you just got is quite a substantial one.

LISTNUM 1 \l 12254             MS LOTT:  Okay.  Just so that I can be quite specific here about services though, line 16, the total terminal, does that have rates that provide a mark‑up of at least 25 percent?

LISTNUM 1 \l 12255             MR. WOODLAND:  We don't know that.


LISTNUM 1 \l 12256             MS LOTT:  Okay.  And how about line 18, which is the total "Other"?

LISTNUM 1 \l 12257             MR. WOODLAND:  Again, not having performed Phase II studies on all the services, I can't answer that either.

LISTNUM 1 \l 12258             MS LOTT:  Okay.

LISTNUM 1 \l 12259             MR. HAMELIN:  I can say that under Phase III things like competitive terminals are still somewhat not compensatory and this comes as no real big surprise when you think of the nature of our territory.

LISTNUM 1 \l 12260             You will not find a Radio Shack or a Circuit City, or a McDonald's for that matter, when you are talking to most of our communities that we are serving.  And so in the end we are the end provider of terminals, for example, and I wouldn't expect that you would see a compensatory 25 percent mark‑up.

LISTNUM 1 \l 12261             MS LOTT:  Okay, thank you for that.

LISTNUM 1 \l 12262             I wanted to move on to a last area that I want to look at with you this morning and that is some questions around productivity.

‑‑‑ Pause


LISTNUM 1 \l 12263             MS LOTT:  So my understanding is that Northwestel is proposing to be able to increase its primary exchange residential rates by inflation for price cap purposes and its costs by inflation for the high‑cost serving area subsidy calculation purposes since it is proposing a productivity offset or an "X" factor of 0 percent.

LISTNUM 1 \l 12264             Am I correct about that?  That's what you are proposing?

LISTNUM 1 \l 12265             MR. HAMELIN:  That's correct.

LISTNUM 1 \l 12266             MS LOTT:  Does this mean that there is no annual productivity improvement?

LISTNUM 1 \l 12267             MR. ROBERTS:  On a net basis we are suggesting that we would have a significant challenge in trying to gain a positive productivity on a net basis, given the challenges illustrated historically by costs.

LISTNUM 1 \l 12268             MS LOTT:  So the answer is yes?

‑‑‑ Pause

LISTNUM 1 \l 12269             MR. ROBERTS:  I believe so, yes.

LISTNUM 1 \l 12270             MS LOTT:  All right.

‑‑‑ Pause

LISTNUM 1 \l 12271             MS LOTT:  So if I can just confirm here that while you have filed productivity estimates of negative productivity ‑‑ I understand that that was ‑2.9 percent per annum ‑‑ you are now proposing a productivity offset of 0 percent.

LISTNUM 1 \l 12272             That's correct?

LISTNUM 1 \l 12273             MR. HAMELIN:  That's correct.


LISTNUM 1 \l 12274             MR. WOODLAND:  Well, if I may, just to be clear, we didn't file an estimate of ‑2.9 percent with regards to forward‑looking productivity estimates.  That was simply the result of a calculation based on the last eight years worth of data that we have, which represents two points of data, 1998 and 2006.

LISTNUM 1 \l 12275             MR. ROBERTS:  Going forward and arriving at our 0 percent "X" factor that's proposed, we relied on three basic factors for determining this as a reasonable proposal, reasonable and balanced.

LISTNUM 1 \l 12276             The first is the significant challenge that we have in making net productivity gains.  I would suggest that the year‑over‑year study, what is it, 1998 versus 2006, for Res PES demonstrates the challenge in broad terms with regard to containing costs.

LISTNUM 1 \l 12277             In addition, while we have had some, I guess, success in achieving productivity in specific areas we are also trying to deal with a number of items that go up.  So it's a balancing act.

LISTNUM 1 \l 12278             We also have extremely low density on a comparative basis to other carriers which exacerbates our ability to benefit from economies of scale.


LISTNUM 1 \l 12279             In fact, we also have a very small base of operations.  This small base results in individual events, perhaps like a damaged dish, a damaged tower, having significant impacts on our overall productivity.

LISTNUM 1 \l 12280             To differentiate again from other carriers, if you look at a circumstance that we had ‑‑

LISTNUM 1 \l 12281             MS LOTT:  I will just remind you here, I didn't ask you why.  I'm just asking you to confirm some of these numbers for me and just to make sure that I have total understanding here of your evidence.

LISTNUM 1 \l 12282             Am I correct that you have also updated that negative productivity estimate from your initial filings to correct for an error and the result is now a negative 3.2 percent per year?

LISTNUM 1 \l 12283             Am I correct about that?

LISTNUM 1 \l 12284             MR. WOODLAND:  Yes.

LISTNUM 1 \l 12285             MS LOTT:  Okay.  Thank you.

LISTNUM 1 \l 12286             Now, by contrast the current productivity offset for the large ILECs as well as for Québec Tel and Télébec is 3.5 percent, which is significantly greater than your estimate or your proposed productivity offset.

LISTNUM 1 \l 12287             MR. HAMELIN:  They didn't have to invest a third of their balance sheet to try and provide basic service objectives.  That is one point.


LISTNUM 1 \l 12288             The second point is our systems have no scale essentially to allocate the costs as significantly as down south.  So those two elements have caused a real distortion in productivity between 1998 and 2005.

LISTNUM 1 \l 12289             MS LOTT:  Thank you.

LISTNUM 1 \l 12290             Just one moment.

‑‑‑ Pause

LISTNUM 1 \l 12291             MS LOTT:  Am I correct here as well that that estimate is based on only two data points for residential Phase 2 costs providing service, 1998 versus 2006?

LISTNUM 1 \l 12292             Am I correct?

LISTNUM 1 \l 12293             MR. WOODLAND:  That is correct.

LISTNUM 1 \l 12294             MS LOTT:  How many data points does Northwestel use in deriving its productivity estimate?

LISTNUM 1 \l 12295             You indicated 1998 and 2006.

LISTNUM 1 \l 12296             MR. WOODLAND:  Again, I will just reiterate that that is not an estimate of future productivity likelihoods.  It is simply a calculation of the past eight years, the actual productivity over those past eight years.

LISTNUM 1 \l 12297             MR. ROBERTS:  And if you would like me to elaborate as to how we came up with our forward looking productivity estimate, I would ‑‑


LISTNUM 1 \l 12298             MS LOTT:  That is not in my list of questions.

LISTNUM 1 \l 12299             My question following that is:  Doesn't that lack of data points limit the validity of the estimate?

LISTNUM 1 \l 12300             I believe you have indicated that in an interrogatory response to Telus.

LISTNUM 1 \l 12301             MR. WOODLAND:  And I point out once again that that is not our estimate of future productivity factor.  It is simply a calculation of the historical and is used primarily as an indication and an illustration of the cost challenges that Northwestel has faced, not necessarily those that we will face going forward.

LISTNUM 1 \l 12302             MS LOTT:  Yes, we are interested in the historical.

LISTNUM 1 \l 12303             THE CHAIRPERSON:  Wait a minute.  The question was not that.  The question was:  Do you or do you not have confidence in the value of that study as an indicator for your future forecast?

LISTNUM 1 \l 12304             Did you or did you not concede that there might be problems with that study?

LISTNUM 1 \l 12305             That was the purpose of the question.

LISTNUM 1 \l 12306             MR. WOODLAND:  If that was the purpose of the question, it wasn't clear.


LISTNUM 1 \l 12307             In that sense then, I would agree that the absence of additional data points makes it difficult to determine essentially the slope of the curve of Res PES costs over the period and in particular the slope of the curve close to the present day in terms of it being an indication of what the productivity factor might be in the future.

LISTNUM 1 \l 12308             The absence of intervening data points makes it hard to understand whether the curve went up and it is coming down now or was flat and then rose very quickly near the end and is still continuing to rise.  Absolutely that is a problem with only having two data points.

LISTNUM 1 \l 12309             I will point out though that two data points, given that they are fairly far apart, that does smooth some of the possibly intervening spikes in costs in terms of what did actually happen over that eight‑year period.


LISTNUM 1 \l 12310             If those two data points had been two years apart and were that far apart, well, I wouldn't put very much reliance at all on the slope of the line.  But given the distance apart that they were and the fact that they both performed to the best of our abilities following Phase 2 principles, as advised by our consultant, Leon Shufeld, we have every confidence in the individual numbers in both of those studies and what they represent in terms of the change in cost over that period of eight years.

LISTNUM 1 \l 12311             MR. ROBERTS:  In addition, I would suggest that those numbers are very instructive with regard to illustrating how different we are from other telephone companies.  I would suggest that no other telephone company would have a profile between two data points on their curve over such a long period as we have.

LISTNUM 1 \l 12312             So again it's I believe very illustrative of how different we are and how unique our circumstances are.

LISTNUM 1 \l 12313             MS LOTT:  Does the 1998 cost estimate include the costs associated with Northwestel's recent service improvement plan program?

LISTNUM 1 \l 12314             MR. WOODLAND:  No, it does not.

LISTNUM 1 \l 12315             MS LOTT:  It doesn't; okay.

LISTNUM 1 \l 12316             MR. WOODLAND:  That program started in 2001 and completed in 2005.

LISTNUM 1 \l 12317             MS LOTT:  So it's in the 2006 numbers.  Am I correct?

LISTNUM 1 \l 12318             MR. WOODLAND:  That is correct.

LISTNUM 1 \l 12319             MS LOTT:  Just one moment, please.

‑‑‑ Pause


LISTNUM 1 \l 12320             MS LOTT:  My understanding, as well, is that there were a number of other adjustments that were made to the 1998 data for changes in income tax, interest rates, asset life changes, and the variable common cost factor.

LISTNUM 1 \l 12321             Am I correct about that?

LISTNUM 1 \l 12322             MR. WOODLAND:  Yes.

LISTNUM 1 \l 12323             MS LOTT:  In response to an interrogatory from the Consumer Groups, PIAC‑04(G) ‑‑ and I am looking at the bottom of page 3 of 4, going over to the top of page 4 of 4.

LISTNUM 1 \l 12324             Do you want to pull that out?

LISTNUM 1 \l 12325             MR. WOODLAND:  I have it.

LISTNUM 1 \l 12326             MS LOTT:  You have indicated there that the marginal cost data provided by Bell in the price cap proceeding, which led to Decision 2002‑34, included normalization‑like adjustments to assure cost data comparability over time.

LISTNUM 1 \l 12327             I note that you have a footnote referencing an interrogatory ‑‑ CRTC of the 16th of March 2001, 105, the price caps.

LISTNUM 1 \l 12328             Do you see that footnote reference you made?

LISTNUM 1 \l 12329             MR. WOODLAND:  Yes.


LISTNUM 1 \l 12330             MS LOTT:  In that interrogatory response, CRTC‑105, did Bell make any adjustments to its cost estimates over time for the items I have mentioned ‑‑ the income tax rates, the changes in interest rates, the changes in variable common cost factors, and the changes in asset lives?

‑‑‑ Pause

LISTNUM 1 \l 12331             MS LOTT:  If you are not able to answer the question right away, not having the response in front of you, you could undertake it.

LISTNUM 1 \l 12332             The supposition I would make to you is that the answer is no, but we could make that subject to check.

LISTNUM 1 \l 12333             MR. WOODLAND:  Subject to check, I will accept that.

LISTNUM 1 \l 12334             I think we should be clear that the normalization adjustments were made to try to put the results of the two studies on an equal footing and take out of the calculation the effects of factors that affect productivity that are not necessarily reproducible going forward.

LISTNUM 1 \l 12335             If you remove that and recalculate, we still end up with negative productivity over that period.

LISTNUM 1 \l 12336             It was really just for illustrative purposes.  It highlights the extent of the cost changes for us over that period of time.


LISTNUM 1 \l 12337             But even without the normalization, we would still have negative productivity over that period.

LISTNUM 1 \l 12338             MS LOTT:  Thank you.

LISTNUM 1 \l 12339             Just a moment, please.

‑‑‑ Pause

LISTNUM 1 \l 12340             MS LOTT:  Now I would like to take what we have been talking about and establish what the productivity estimate would be, excluding the adjustments that were made by Northwestel to the 1998 data, excluding the SIP, and using currently approved asset lives.

LISTNUM 1 \l 12341             As you see, we have another exhibit for you here.  I hope you have it.  It is called, "Productivity Offset for Northwestel".

LISTNUM 1 \l 12342             MR. WOODLAND:  I have it.

LISTNUM 1 \l 12343             MS LOTT:  I don't know what exhibit number we are at, but I will leave that to the Commission.

LISTNUM 1 \l 12344             THE CHAIRPERSON:  Are we at 6, Madam Secretary?

LISTNUM 1 \l 12345             THE SECRETARY:  Yes, it is Exhibit No. 6.

LISTNUM 1 \l 12346             THE CHAIRPERSON:  Thank you.


LISTNUM 1 \l 12347             MS LOTT:  If we could look at this exhibit, what we have done here is shown Northwestel's productivity estimate, and the Consumer Groups have done an alternative derivation of a productivity estimate.

LISTNUM 1 \l 12348             We wanted to provide a comparison of Northwestel's estimate of productivity with that using unadjusted 1998 costs and 2006 costs, excluding the SIP and using current asset lives, and an inflation estimate, as you can see here, that we have put at 2.3 percent.

LISTNUM 1 \l 12349             I will now take you through this.

LISTNUM 1 \l 12350             MR. WOODLAND:  If it will speed things up, I have reviewed the calculation and the mechanics of it are fine.

LISTNUM 1 \l 12351             MS LOTT:  You are following my math on that?

LISTNUM 1 \l 12352             MR. WOODLAND:  Yes.

LISTNUM 1 \l 12353             MS LOTT:  Okay.

LISTNUM 1 \l 12354             MR. ROBERTS:  If I may reiterate, that it's not our estimate of forward looking productivity.


LISTNUM 1 \l 12355             MS LOTT:  Okay.  So if I could just confirm that you would certainly agree to the alternate calculation that we have made here, the productivity estimate of ‑‑ yours of being ‑3.2 percent and the one we have derived at of 0.7 percent?

LISTNUM 1 \l 12356             MR. WOODLAND:  Oh, I agree to the accuracy of the calculations, I don't necessarily agree with the assumptions ‑‑

LISTNUM 1 \l 12357             MS LOTT:  Right.

LISTNUM 1 \l 12358             MR. WOODLAND:  ‑‑ embedded in the notes.

LISTNUM 1 \l 12359             MS LOTT:  Yes, thank you.  Okay.

LISTNUM 1 \l 12360             MR. WOODLAND:  In fact, I will note that I did my own calculation where if retaining normalization in the calculation I would come up with a productivity offset of ‑0.7.

LISTNUM 1 \l 12361             I have in my own notes an example of doing ‑‑ without normalization, or sorry, leaving SIP in with no normalization I would get a productivity factor of ‑1.8.

LISTNUM 1 \l 12362             So, I mean, there are different ways to package these things and I think the key is that if some other mechanism for calculating or forward estimate is used, that estimate can only legitimately be applied to the costs that were actually included in that calculation.


LISTNUM 1 \l 12363             I mean, I really don't think it makes sense to take SIP access costs out of residential PES ‑‑ there are many reasons for that and we'll probably get into at another point ‑‑ but if they were taken out, then the productivity factor could not be applied to those SIP, those NAS, I mean, it could only be applied to the NAS that were left behind.

LISTNUM 1 \l 12364             MS LOTT:  Yes.  I will just state that we'll leave that for argument that we will submit in due course of this hearing.

LISTNUM 1 \l 12365             So in estimating the level of productivity, Northwestel has used the incremental cost of residential service instead of a full total factor productivity study for the company as a whole.

LISTNUM 1 \l 12366             Am I correct about that?

LISTNUM 1 \l 12367             MR. HAMELIN:  Absolutely.

LISTNUM 1 \l 12368             MS LOTT:  Why was a total factor productivity study not conducted?

LISTNUM 1 \l 12369             MR. HAMELIN:  Well, we just applied the same methodology that was used down south in calculating the Res PES productivity.


LISTNUM 1 \l 12370             When it comes to total productivity for the company, this differs very significantly.  I mean, today what we have been using under the current regime is something that includes inflation, it includes load as a proxy, mostly being the growth in NAS, and the growth in NAS virtually is kind of nil these days, has been for several years ‑‑ in fact, we are projecting a decline next year ‑‑ minus 2 percent.

LISTNUM 1 \l 12371             Now, having said that, if I showed you the ‑‑ you know, the level of operating expenses from I would say five, six years in a row consecutively, you would see that expenses have been contained ‑‑ regardless of how you calculate the productivity, expenses have been contained to a growth of just about 1 percent max per year.

LISTNUM 1 \l 12372             I believe I have figures from 19 ‑‑ just a moment, please.

LISTNUM 1 \l 12373             For example, our operating expenses in 2001 were $72.9 million, the end of 2005 they are $75.9 million.  That's merely a $3 million increase over four years.

LISTNUM 1 \l 12374             We are still at $78 million in 2007.

LISTNUM 1 \l 12375             THE CHAIRPERSON:  Mr. Hamelin, do we already have that data?

LISTNUM 1 \l 12376             MR. HAMELIN:  No ‑‑

LISTNUM 1 \l 12377             THE CHAIRPERSON:  The longitudinal expense series?

LISTNUM 1 \l 12378             MR. HAMELIN:  No, you ‑‑

LISTNUM 1 \l 12379             THE CHAIRPERSON:  Perhaps, would it be reasonable if you could provide the data over the period in question?


LISTNUM 1 \l 12380             MR. HAMELIN:  We have it very handy right now.

LISTNUM 1 \l 12381             THE CHAIRPERSON:  Thank you.

LISTNUM 1 \l 12382             MR. HAMELIN:  So my point is, on the total company basis you can see that expenses were constrained and contained very lately.

LISTNUM 1 \l 12383             Anyone else wants to...

LISTNUM 1 \l 12384             MR. WOODLAND:  But specific to that total factor productivity methodology, Northwestel doesn't have the data required to do that.  There is significant historical data I think over a 10‑year period and particular data, datum, data items are required in order to properly conduct that that aren't available in terms of being specific to Northwestel.

LISTNUM 1 \l 12385             I think there are a number of capital input factors, various national economic factors that aren't available and specific to Northwestel's environment as opposed to Canada as a whole.

LISTNUM 1 \l 12386             MR. HAMELIN: I hope I didn't confuse matters.  I was talking about the productivity calculations under the current regime that we are in as opposed to maybe you are talking total factor productivity, that my colleagues talking..


LISTNUM 1 \l 12387             MS LOTT: That is right.  Do you consider that the productivity estimate that you arrived at in the response to CRTC‑104 be revised to be representative of what would have been derived using a total factor productivity study for the company as a whole?

LISTNUM 1 \l 12388             MR. WOODLAND: Sorry, could you clarify?

LISTNUM 1 \l 12389             MS. LOTT: The productivity estimates that you produced in your response to the interrog from CRTC‑104 be revised, do you consider that that estimate is representative of what would have been derived had you been using a total factor productivity study for the company as a whole?

LISTNUM 1 \l 12390             MR. WOODLAND: Not having conducted that total factor productivity I really don't know.  I mean, keep in mind that our recommended productivity factor is zero, not the result of that calculation.  Whether or not a total factor productivity calculation would have come up with zero, I really can't say.

LISTNUM 1 \l 12391             MR. HAMELIN: One thing is for sure though, the costs that have been incurred, particularly since 2001, they are there to stay, they are part of our base right now.

LISTNUM 1 \l 12392             MS LOTT: Okay, thank you for that.


LISTNUM 1 \l 12393             Isn't it the case that offering additional services which share the existing inputs will result in an increase in productivity growth?  Would you agree with that?

LISTNUM 1 \l 12394             MR. WOODLAND: Could you be more specific please?

LISTNUM 1 \l 12395             MS LOTT: Well, I guess the context I am looking at is trying to understand what economies of scope are and that those occur when a company is offering multiple services, experiences, but you have declined total average costs because of the number of services offered increases.

LISTNUM 1 \l 12396             MR. WOODLAND: In general that is true, to the extent that the investment can be used for other services.  With respect to most of the investment that is in place for residential PES, as an example, that is less the case certainly than say transport investment.

LISTNUM 1 \l 12397             MS CHALIFOUX: And just to clarify as well, I mean the other side of the equation is obviously the corresponding combined output from those services, so again there you have to take that into consideration.

LISTNUM 1 \l 12398             MS LOTT: Maybe I will use a concrete example here.  Do you offer high‑speed internet services, DSL services?

LISTNUM 1 \l 12399             MR. WOODLAND: Yes, we do.


LISTNUM 1 \l 12400             MS LOTT: And do both the local voice service and the DSL service make use of the same local loop?

LISTNUM 1 \l 12401             MR. WOODLAND: Yes, that is correct.

LISTNUM 1 \l 12402             MS LOTT: So the local loop would be the shared input in providing both the local voice and the DSL, is that correct?

LISTNUM 1 \l 12403             MR. WOODLAND: In a technical sense, yes.  In a costing sense and in a rating sense and in a tariff sense, no.  In the tariff sense the residential PES service pays for the loop and now what that does is it says that ADSL only has to be rated or costed without taking into account the loop and that is standard practice everywhere.

LISTNUM 1 \l 12404             MR. ROBERTS: In addition, I would note that quantity is a factor in determining the productivity leveraged and there is a significant impact in the other direction with regard to this and future productivity expectations.


LISTNUM 1 \l 12405             Again, I reiterate the market disruptions associated with the very broad Industry Canada initiatives of BRAND and NSI, they are effectively duplicating our local distribution and transport networks throughout the Northwest Territories, 31 of 33 communities, and 25 of 26 communities in Nunavut.  Therefore, we can expect that with a competitive network, with essentially the competitor having a heavily subsidized cost of entry, that there will be significant displacement of services from our network.

LISTNUM 1 \l 12406             And so going forward in four years, if we were to calculate the unit costs of things like Res PES, given the fixed costs that are involved and the high proportion of fixed costs, we could actually see a large per unit cost increase.

LISTNUM 1 \l 12407   &n