Telecom - Staff Letter addressed to Various Parties

Gatineau, 30 May 2025

Our reference: 8622-O66-202302644

BY EMAIL

Philippe Gauvin
Assistant General Counsel
Bell Canada
Floor 19
160 Elgin St.
Ottawa, ON, K2P 2C4
bell.regulatory@bell.ca

Simon-Pierre Olivier
Director Regulations and Economics
Rogers Communications Canada Inc.
333 Bloor St East
Toronto, ON, M4W 1G9
regulatory@rci.rogers.com

Fabien Fourmanoit
Chief Legal and Regulatory Officer and Corporate Secretary
Beanfield Technologies Inc.
Suite 418
67 Mowat Avenue
Toronto, ON, M6K 3E3
ffourmanoit@beanfield.com

Subject: Part 1 Application by 2332683 Ontario Inc., operating as Coextro, for non-discriminatory and timely access on reasonable terms and conditions to Toronto Standard Condominium Corporation 1782 — Request for Information

The Canadian Radio-Television and Telecommunications Commission (Commission) is currently considering the above referenced Part 1 application, filed by 2332683 Ontario Inc., operating as Coextro (Coextro). In its application, Coextro is requesting access to a multi-dwelling unit (MDU), located at 31 Bales Avenue in North York, Ontario, in order to install its equipment and provide telecommunications services to residents.

Pursuant to section 37 of the Telecommunications Act (Act), the Commission may require any person to submit information that is necessary for the administration of the Act. Beanfield Technologies Inc., Bell Canada and Rogers Communications Canada Inc. are required to provide a response to the attached questions by 5 June 2025. In addition to filing their response with the Commission, the respondents must also serve a copy of their response on Coextro and Toronto Standard Condominium Corporation 1782.

As set out in section 39 of the Act, and in Broadcasting and Telecom Information Bulletin 2010-961 (Procedures for filing confidential information and requesting its disclosure in Commission proceedings), persons may designate certain information as confidential. A detailed explanation on why the designated information is confidential and why its disclosure would not be in the public interest must be provided, including why the specific direct harm that would be likely to result from the disclosure would outweigh the public interest in disclosure. In addition to the confidential version, an abridged version of the document omitting only the confidential information must be filed or reasons why an abridged version cannot be filed must be provided.

Sincerely,

Original signed by Philippe Nadeau for

Suneil Kanjeekal
Director, Dispute Resolution and Regulatory Implementation
Telecommunications Sector, CRTC

c.c.: Sanjay Khandor, Coextro, regulatory@coextro.com
Elena Laculeanu, TSCC 1782, CosmoII.on@fsresidential.com
Joël Beaupré, CRTC, joel.beaupre@crtc.gc.ca

Attach. (1)

Questions for Beanfield Technologies Inc., Bell Canada and Rogers Communications Canada Inc.:

  1. Confirm whether you have any telecommunications equipment including copper wire and fibre-based equipment installed at the multi-dwelling unit (MDU) located at 31 Bales Avenue in North York, Ontario.
  2. Provide a copy of all agreements concluded with Toronto Standard Condominium Corporation 1782 which provide access to the above-referenced MDU, for the purpose of installing equipment and providing telecommunications services to residents/customers.
  3. Provide the total number of customers in the above-referenced MDU to whom you currently provide telecommunication services.
  4. In its application, Coextro is seeking the following order:

    “Coextro requests that the Commission enforce the MDU access condition pursuant to Section 24 of the Act, as follows:

    • Within 15 days following the date of the Commission’s decision, any other LEC or carrier ISP already in the Premises will not be permitted to provide services to any new resident of the Premises and will not be permitted to provide services to a current resident that is not an existing customer of the applicable service provider.
    • Within 30 days following the date of the Commission’s decision, any LEC or carrier ISP present in the Premises will not be permitted to modify or upgrade the services being provided to a current resident.
    • Within 45 days following the date of the Commission’s decision, the Commission will explore all regulatory options available to it, including issuing an order under Section 42 of the Act and issuing a decision which could result in all LECs and carrier ISPs present in the Premises not being permitted to provide any services to the residents.”

    In the event that the Commission finds that Coextro is being denied non-discriminatory and timely access to the above-referenced MDU, comment on the possibility that the Commission impose the above order.

  5. Confirm whether you are aware of any other telecommunication service providers serving tenants or who have telecommunications facilities installed in the MDU. If applicable, provide the name of the telecommunication service provider(s).
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