Telecom - Secretary General Letter addressed to Mélanie Cardin (Québecor Média Inc.)
Gatineau, 12 June 2025
Our reference: 1011-NOC2023-0092
BY EMAIL
Mélanie Cardin
Director, Regulatory Affairs
Telecommunications
Québecor Média Inc.
612, Saint-Jacques Street, 15th floor
Montréal (Québec) H3C 4M8
melanie.cardin@quebecor.com
Subject: Québecor Média Inc. on behalf of its subsidiary Freedom Mobile Inc. central office code request
Dear Mélanie Cardin,
We are writing to inform you of the Commission’s decision regarding your 18 March 2025 request for the approval of one additional central office (CO) code in Ontario to be assigned to Québecor Média Inc.’s (QMI) subsidiary Freedom Mobile Inc. (Freedom). This request was made on the basis that Freedom requires this CO code to meet service demand in the context of QMI’s expansion as a mobile virtual network operator (MVNO).
On 30 October 2023, the Commission imposed an interim measure requiring Canadian carriers who require additional CO codes beyond planned levels to apply to both the Canadian Numbering Administrator and the Commission, justifying their need for additional resources. This measure is designed to conserve and maximize the use of available telephone numbers.
Having considered your request for additional numbering resources against factors outlined in the interim measure, the Commission is satisfied that it is justified, on the basis that:
- QMI intends to employ the requested CO code to support its mobile wireless service expansion, which will help promote access to affordable telecommunications services for the Canadian population.
- QMI is not in possession of unused numbering resources from previous assignments which can be used instead; and
- The request will not significantly advance phone number exhaust.
Based on the above, the Commission grants QMI one additional CO code in Ontario, for its subsidiary Freedom, requested in your 18 March 2025 letter.
If you have any questions, please contact Étienne Robelin, Manager, Numbering Resource Administration, Telecommunications Sector, at etienne.robelin@crtc.gc.ca or 873-354-4325.
Sincerely,
Original signed by
Marc Morin
Secretary General
CC: Suneil Kanjeekal, Director, Telecommunications, CRTC, suneil.kanjeekal@crtc.gc.ca
Kelly T. Walsh, Program Manager, Canadian Numbering Administrator, kelly.walsh@cnac.ca
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