Telecom - Staff Letter addressed to Carol Ho (TELUS Communications Inc.)

Gatineau, 11 July 2025

Our reference: 8740-T66-202502187, 8740-T69-202502195

BY EMAIL

Carol Ho
Senior Regulatory Advisor
TELUS Communications Inc.
10035 102 Ave NW, Floor 12
Edmonton, Alberta T5J 0E5
regulatory.affairs@telus.com

Subject: TELUS Communications Inc. Tariff Notices 602 and 673 – Removal of Print Directory Obligation

Dear Carol Ho:

On 9 May 2025, the Commission received two applications from TELUS Communications Inc. (TELUS) proposing changes to its General Tariffs. Specifically, TELUS proposed to revise:

  1. CRTC 21461, Item 113 - General Terms of Service, Item 116 - General Terms of Service, Item 117- General Terms of Service, Item 407- Directory File Service and Item 522 - Analogue Private Line Services and;
  2. CRTC 25080, Item 1.02 - Modalités de service.

Commission staff is analyzing this application.

As a result, this request will not be processed before 45 business days after its receipt. However, the Commission intends to issue a final decision within 120 calendar days of the date of the initial application.

Sincerely,

Original signed by Philippe Nadeau for

Suneil Kanjeekal
Director, Dispute Resolution and Regulatory Implementation
Telecommunications Sector

c.c.: Aouled-Nasteh Djama, CRTC, (873)-353-6239, aouled-nasteh.djama@crtc.gc.ca

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