Notice of Violation: David A. Mellor Consultants Inc.
File No.: PDR 9174-3636
To: David A. Mellor Consultants Inc.
Address:
1245, Greene avenue
Montreal (Westmount), QC,
Canada, H3Z 2A4
Issue Date of Notice: 23 December 2025
Penalty: $15,000
Pursuant to section 72.07 of the Telecommunications Act, S.C. 1993, c. 38 (the Act), the undersigned has issued this notice of violation finding David A. Mellor Consultants Inc. to have committed the following violations contrary to the Canadian Radio-television and Telecommunications Commission’s (CRTC’s) Unsolicited Telecommunications Rules (the Rules) made under section 41 of the Act:
On and between 18 July 2023 and 27 March 2025, telemarketing telecommunications were made by David A. Mellor Consultants Inc. resulting in violations of:
- Part II, section 4 of the Rules, which states that a telemarketer shall not initiate, and a client of a telemarketer shall make all reasonable efforts to ensure that the telemarketer does not initiate, a telemarketing telecommunication to a consumer's telecommunications number that is on the National DNCL, unless express consent has been provided by such consumer to be contacted via a telemarketing telecommunication by that telemarketer or the client of that telemarketer.
- Part II, section 6 of the Rules, which states that a telemarketer shall not initiate a telemarketing telecommunication on its own behalf unless it is a registered subscriber of the National DNCL and has paid all applicable fees to the National DNCL operator;
- Part III, section 23 of the Rules, which states thata telemarketing telecommunication is restricted to the following hours: 9:00 a.m. to 9:30 p.m. on weekdays (Monday to Friday); and 10:00 a.m. to 6:00 p.m. on weekends (Saturday and Sunday). The hours refer to those of the consumer receiving the telemarketing telecommunication; and
- Part III, section 29 of the Rules, which states that a telemarketer using a predictive dialing device to initiate telemarketing telecommunications shall not exceed, in any calendar month, a five (5) percent abandonment rate.
Pursuant to section 72.01 of the Act, the undersigned has determined that the total penalty for the violations is $15,000.
The penalty of $15,000 must be paid to "The Receiver General for Canada" in accordance with subsection 72.09(3) of the Act.
Pierre-Luc Denis
Director – Unsolicited Communications Enforcement (UCE), Compliance and Enforcement
- Date modified: