Notice of Violation: 890796-0 Canada Inc.
File No.: PDR 9174-3661
To: 890796-0 Canada Inc.
Address:
15 rue des Entreprises
Sainte-Anne-des-Plaines, QC, J5N 1K9
Issue Date of Notice: 8 January 2026
Penalty: $79,422
Pursuant to section 72.07 of the Telecommunications Act, S.C. 1993, c. 38 (the Act), the undersigned has issued this notice of violation finding 890796-0 Canada Inc. or its mandatory to have committed the following violations contrary to the Canadian Radio-television and Telecommunications Commission’s (CRTC’s) Unsolicited Telecommunications Rules (the Rules) made under section 41 of the Act:
On and between March 13, 2024 and June 5, 2025, telemarketing telecommunications were made on behalf of 890796-0 Canada Inc. resulting in violations of:
- Part II, section 4 of the Rules, which states that a telemarketer shall not initiate, and a client of a telemarketer shall make all reasonable efforts to ensure that the telemarketer does not initiate, a telemarketing telecommunication to a consumer's telecommunications number that is on the National Do Not Call List, unless express consent has been provided by such consumer to be contacted via a telemarketing telecommunication by that telemarketer or the client of that telemarketer;
- Part II, section 7 of the Rules, which states that a telemarketer shall not initiate a telemarketing telecommunication on behalf of a client unless that client is a registered subscriber of the National Do Not Call List and the applicable fees to the National Do Not Call List operator associated with that client's subscription have been paid;
- Part II, section 13 of the Rules, which states that a telemarketer and a client of a telemarketer shall use a version of the National DNCL obtained from the National DNCL operator no more than thirty-one (31) days prior to the date that any telemarketing telecommunication is made;
- Part III, section 13 of the Rules, which states that a telemarketer initiating a telemarketing telecommunication on behalf of a client shall make all reasonable efforts to ensure that the client adds a consumer's name and telecommunications number to the client's do not call list within fourteen (14) days of the consumer's do not call request; and
- Part III, section 15 of the Rules, which states that a telemarketer shall not initiate, and a client of a telemarketer shall make all reasonable efforts to ensure that the telemarketer does not initiate, a telemarketing telecommunication on behalf of the client to a consumer who is or should be on the client's do not call list.
Pursuant to section 72.16 of the Act, a person is liable for a violation committed by an agent or mandatory of the person acting within the scope of their authority.
Pursuant to section 72.01 of the Act, the undersigned has determined that the penalty for the violation identified above is $79,422.
The penalty of $79,422 must be paid to The Receiver General for Canada in accordance with subsection 72.09(3) of the Act.
Alain Garneau
Director – Compliance, Policy and Review
- Date modified: