Consultation about improving accessibility of television and online streaming
Current status: Closed
This consultation ran from October 16 to December 15, 2025. Read the “What we learned” section to find the comments that were submitted.
We sought your comments on improving accessibility of television and online streaming. The CRTC launched a public consultation to help ensure that broadcasters, including online streaming services, make their content more accessible for persons with disabilities. To that end, the CRTC invited comments on whether it should update certain rules so that everyone can find and enjoy the content they want on television and online without barriers.
Who was the focus of this consultation
This consultation was of most interest to:
- persons with disabilities
- public interest groups
- industry and other stakeholders
- members of the public
Key topics for discussion
We invited you to provide your comments on:
- whether online services should be required to make sure people with disabilities can find and use their content on their own
- whether the CRTC should have specific rules for certain online services instead of one set of rules for all
- when any new requirements should be implemented
Read the Notice of Consultation for more details.
What we learned
Interventions (comments we received online, by mail and by fax)Related information
- Broadcasting and Telecom Information Bulletin CRTC 2025-95
- Broadcasting Regulatory Policy CRTC 2023-329 and Broadcasting Order CRTC 2023-330
- Broadcasting Regulatory Policy CRTC 2017-319 and Broadcasting Order CRTC 2017-320
- Date modified: