Departmental Plan 2026-2027 - Supplementary Information Tables
Operating context
The Canadian Radio-television and Telecommunications Commission (CRTC) regulates Canada’s communications sector in the public interest. It holds public consultations on telecommunications and broadcasting matters and makes decisions based on the public record. These industries have been operating in a context that continues to undergo rapid technological change. The everyday activities of Canadians are being transformed by technology, including the creation and consumption of audio and audio-visual content. Given this reality, Canadians need continued access to high-quality communications services.
The government directed the CRTC to renew its approach to telecommunications policy. Building on major decisions, the CRTC will continue to work to promote competition, investment, affordability and consumer rights.
As the CRTC works to help improve the affordability and quality of Internet and cellphone services in Canada, we will also continue to make progress towards helping ensure that Canadians have access to these services. The CRTC contributes to a broad government effort by federal, provincial and territorial governments to address the gap in connectivity in underserved rural, remote and Indigenous communities across Canada.
At the same time, the CRTC will continue to modernize Canada’s broadcasting framework. This is the first major overhaul of the framework since 1993 and the CRTC is moving quickly and consulting widely to issue key policy decisions. Among other things, we will define Canadian content for music on radio and audio streaming services and finalize the individual contributions and requirements for traditional broadcasters and online streaming services.
The CRTC will continue to move quickly and transparently, given the impact our decisions have on consumers, businesses and the Canadian economy.
We will continue to listen to and engage with Canadians. We are actively cutting red tape to reduce administrative burden, streamline processes and improve transparency and accessibility. We have made progress, and we will continue to strengthen the CRTC to better serve the public.
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