ASL – Summary of the consultation about improving the National Public Alerting System
The Notice of Consultation is also available in Langue des signes québecoise (LSQ).
Video Transcript
Summary - Call for comments – Improving the public alerting system
The National Public Alerting System (NPAS) is a system that allows emergency management officials across Canada to warn the public about emergency situations. Federal, provincial, and territorial governments and agencies, as well as industry stakeholders, all play a role in the NPAS.
The Commission plays a supporting role within the NPAS by requiring cellphone service providers, cable and satellite television providers, as well as radio and television broadcasters, to distribute emergency alerts to the public. This helps ensure that Canadians have access to public alerts in emergency situations through telecommunications and broadcasting systems.
Through this consultation and as part of its Consumer Protections Action Plan to help protect Canadians, the Commission is considering targeted improvements to support the NPAS within its mandate. The Commission is seeking comments on certain aspects of the NPAS, including barriers to accessibility, the languages in which alerts are provided, issues affecting its availability nationwide, and possible measures the Commission could implement to monitor the system’s status more effectively.
The Commission invites comments that address the questions set out in the notice of consultation. The Commission will accept comments in two ways. Interested persons may submit a formal intervention on or before 14 October 2025. If you submit an intervention you become a party to this proceeding, and you may file a reply and a final submission. The deadline for the filing of replies is 13 November 2025. Replies must be limited to comments responding to matters raised in the interventions. Final written submissions can be submitted by 3 December 2025. You can submit a formal intervention by: using our intervention form; sending us a fax at 819-994-0218; writing to us at CRTC, Gatineau, Quebec K1A 0N2; or sending an ASL or LSQ video using the intervention form. Interested persons may also share their views by 14 October 2025 via CRTC Conversations, the online engagement platform. Comments received through this platform are not considered interventions, and participants using this platform do not become parties, and may not submit replies or final written submissions. All submissions received via CRTC Conversations will be placed on the public record of this proceeding.
The deadline to submit comments to the Commission is 5 p.m. Vancouver time (8 p.m. Gatineau time) on the date it is due.
This consultation will seek comments on certain aspects of the National Public Alerting System (NPAS), including barriers to accessibility, the languages in which alerts are provided, issues affecting its availability nationwide, and possible measures the Commission could implement to monitor the system’s status more effectively.
This video in sign language shows a summary of the Telecom and Broadcasting Notice of Consultation 2025-180 about improving the public alerting system.
To enable interested persons whose first language is ASL or LSQ to fully participate in this proceeding, the Commission will accept video interventions in those languages. The deadline for submitting ASL and LSQ interventions is October 14, 2025. Interested persons must provide a working link to their video in the comments box in the “Submit an intervention” section of the Intervention form. All other submission procedures are the same as for written interventions, which are set out in Telecom and Broadcasting Notice of Consultation CRTC 2025-180.
Notice of Consultation CRTC 2025-180
Consultation on about improving the National Public Alerting System
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