ARCHIVED - Letter
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Ottawa, 9 July 2013
Our reference: 8663-C12-201015470
BY EMAIL
Mr. Ovi Biris
1692236 Ontario Inc. o/a Teliuvo Inc. and
1429481 Ontario Inc. (Pathway Communications Inc.)
105 Commerce Valley Drive
Markham, Ontario L3T 7W3
ovi.Biris@pathcom.com
RE: 1692236 Ontario Inc. o/a Teliuvo Inc. and 1429481 Ontario Inc. (Pathway Communications Inc.) - Obligations of local VoIP service providers with respect to 9-1-1 emergency service and registration as a reseller
Dear Mr. Biris:
On 11 January 2013 and on 26 April 2013, 1692236 Ontario Inc. o/a Teliuvo and 1429481 Ontario Inc. (Pathway Communications Inc.), respectively, filed information related to the companies’ local VoIP 9-1-1 emergency services.
This is to advise that based on the information provided by the companies, including the name of their 9-1-1 service provider, Commission staff is satisfied that the companies are indeed providing 9-1-1 service. Commission staff also considers that the proposed customer notification texts submitted for approval by the companies are in compliance with the directives in Telecom Decision 2005-21[1] and Telecom Decision 2005-61.[2] Finally, Commission staff notes that, as of the date of this letter, the companies each have a basic international telecommunications service (BITS) licence and are on the Commission’s reseller list.
It is the companies’ responsibility to continue providing 9-1-1 service to their customers and to provide customer notification texts informing customers of any 9-1-1 service limitations. The customer notification texts that are being approved through this letter must be posted on the companies’ websites within five business days of the date of this letter, or in the case of new companies, on the date the company starts offering service. The companies are also responsible for meeting all ongoing regulatory filing requirements to maintain their BITS and reseller registrations. Finally, the companies are responsible for keeping current with regulations concerning the provision of 9-1-1 service. These regulations can be found on the Commission’s website at www.crtc.gc.ca.
Yours sincerely,
Original signed by
Michel Murray
Director, Regulatory Implementation
Telecommunications
c.c: Jeanne Lacombe, CRTC, (819) 997-4586, jeanne.lacombe@crtc.gc.ca
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