Contact Us

There are several ways to get in touch with us. Use the sections below to help us direct you more efficiently.

Contact Us Online!

Ask a question or make a complaint

Contact Us by Phone or Mail


In Canada:

  • Toll-free: 1-877-249-CRTC (2782)
  • Toll-free TTY line: 1-877-909-CRTC (2782)

Outside Canada:

  • 819-997-0313
  • (TTY line): 819-994-0423



Canadian Radio-television and Telecommunications Commission
Ottawa, Ontario
Canada, K1A 0N2

Central office
Les Terrasses de la Chaudière
Central Building
1 Promenade du Portage
Gatineau, Quebec J8X 4B1

Chat with us

Monday to Friday from 8:30 a.m. to 4:30 p.m. (EST)

Chat live with a representative from the CRTC

Please note: Your name and e-mail address will be required in order for us to keep a record of your inquiry.

Specific Enquiries

Business Support

  • For survey and DCS assistance, call the DCS helpline at 1-866-845-6036
  • For Telecom registration inquiries, call the DCS helpline at 1-866-845-6036
  • Small radio, TV and distribution undertakings can call the single point of contact at 1-866-781-1911
  • Small telecom service providers can contact Telecom info at or by calling 1-877-793-8444