Emergency Alert Messages and the National Public Alerting System (NPAS)
NEW! In April 2017, the Commission directed wireless service providers to implement a wireless public alerting system on their networks: Wireless service providers must join the National Public Alerting System.
Emergency alert messages are currently distributed to Canadians over the broadcasting system (TV and radio). They are issued by public officialsFootnote 1 who are designated by your province or territory to warn the public of imminent or unfolding hazards to life (e.g., fire, natural disasters, biological threats, hazardous materials, environmental disasters, civil emergencies). These officials are also responsible for issuing scheduled test messages. Read more about alert types at AlertReady.
In 2014, the CRTC required that FM radio, AM radio and over-the-air (OTA) television stations, as well as subscription-based service providersFootnote 2 broadcast and distribute emergency alert messages. The system used to deliver these alert messages is known as the National Public Alerting System (NPAS). Read more about the NPAS on publicsafety.gc.ca
The table of the subscription-based service providers that distribute emergency alert messages.
This table lists the subscription-based service providers that distribute emergency alert. These service providers offer multiple services that are available across the country. If you subscribe to one or more of the services in the table, you should be receiving emergency alert messages. If you require more details, please contact your service provider.
|Service Provider||Television Services (Cable, IPTV or Direct-to-home satellite service)||Pay-per view and direct-to-home pay-per-view service||Video-on-demand service||Distributing Alerts Since…|
|Access||X||X||31 MAR 2015|
|Cablevision du Nord de Québec||X||X||31-MAR-2015|
There might be stations or subscription service providers broadcasting or distributing emergency alert messages that aren’t on our map or listed in the table. Why?
There are two possible reasons.
First, we created the map and table using data collected from two CRTC surveys that were issued to FM radio, AM radio and over-the-air (OTA) television stations, as well as subscription-based service providers. Data from the first survey was received on March 31, 2015 and from the second on December 31, 2015. Any station or service provider that started broadcasting or distributing emergency alerts after December 31, 2015 do not appear on the map.
Second, the surveys were only sent to FM radio, AM radio and over-the-air (OTA) television stations and subscription-based service providers holding a broadcasting licence from the CRTC. Some stations or service providers, under very specific conditions, are not required to have a licence and so they do not appear in the map or table.
What we are doing
Decisions, Notices and Orders
- Implementation of the National Public Alerting System by wireless service providers to protect Canadians (Telecom Regulatory Policy 2017-91)
- Participation by wireless service providers in the National Public Alerting System (Notice of Consultation 2016-115)
- Canadian Broadcasting Corporation – Licence renewals (Decision 2013-263, in particular paragraphs 287-297)
- Amendments to various regulations, the standard conditions of licence for video-on-demand undertakings and certain exemption orders - Provisions requiring the mandatory distribution of emergency alert messages (Regulatory Policy 2014-444 and Broadcasting Orders CRTC 2014-445, 2014-446, 2014-447 and 2014-448)
- The Weather Network/Météomédia – Licence renewal and extension of the mandatory distribution of the service (Decision 2011-438)
- Revised exemption order for certain classes of video-on-demand (VOD) undertakings and updated standard conditions of licence for licensed VOD undertakings (Broadcasting Regulatory Policy 2015-355 and Broadcasting Order 2015-356)
- Call for comments on proposed amendments to various regulations, to the standard conditions of licence for video-on-demand undertakings, and to certain exemption orders – Provisions requiring the mandatory distribution of emergency alert messages (Broadcasting Notice of Consultation 2014-85
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