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Public Notice 2001-34: 8665-C12-13/01

CRTC seeks public input on telemarketing rules

Section 1 - Commission Documents
a) Public Notice, Decisions, etc.
b) List of Interested Parties
c) Correspondence to Parties
d) Interrogatories

Section 2 - Documents from Parties
a) Correspondence to the Commission
b) Notice of intention to participate
c) Statistics on the type and number of complaints received
d) Submissions
e) Interrogatories
f) Requests for further responses and for public disclosure
g) Replies to requests for further responses and for public disclosure
h) Comments
i) Reply comments

Section 5 - Responses to Interrogatories

Section 8 - Miscellaneous Documents

Section 1a) Public Notice, Decisions, etc.

2004/05/21 - Telecom Decision CRTC 2004-35 The Commission implements changes to the regulation of telemarketers with more specific identification procedures, constraints on the use of predictive dialling devices and mandatory reinforcement of do not call lists for all telemarketers. The Commission also requires the tracking and reporting of complaints and establishes a multi faceted awareness program for both consumers and telemarketers. The Commission recognizes the merits of expanded enforcement but finds that additional regulatory action is contingent on increased powers being provided through legislative change. Reference: 8665-C12-13/01.

2002/09/13 - Telecom Cost Order CRTC 2002-10 - The Commission will hold a public hearing commencing on 18 November 2002 at 9:00 a.m., at the Commission Headquarters, 1 Promenade du Portage, Gatineau, Quebec, to consider various broadcasting applications. The intervention deadline is 24 October 2002.

2001/03/05 - Public Notice 2001-34 The CRTC is seeking public input in its review of Canadian telemarketing rules. Telemarketing has prompted controversy among consumers and business owners for a number of years. Order CRTC 2001-193 , released today, extends the existing telemarketing rules to apply uniformly to all telecom service providers across the country. This Public Notice takes the process one step further by inviting Canadians to comment on how well those rules meet their needs, and whether changes are required.

Section 1c) Correspondence to Parties

2002/06/10 - Commission Correspondence - English Version Only - "Hard Copy Document"
 An e-mail from the Commission was sent to Xentel DM Incorporation - Re: PN 2001-34 - Request for additional information

2002/05/09 - Commission Letter - English Version Only - "Hard Copy Document"
Letter addressed to Canadian Marketing Association & Xentel DM Incorporation - Re: PN 2001-34 - Request for additional information

2002/05/03 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to Canadian Marketing Association (CMA) and Xentel DM Incorporated - Re: Request for additional information regarding the telemarketing industry

2002/03/01 - Commission Letter - English Version Only - "Hard Copy Document"
Letter addressed to Canadian Marketing Association and Action Réseau Consommateur - Re: Public Notice CRTC 2001-34 - CRTC seeks public input on telemarketing rules - Application for Costs by ARC et al

2002/01/04 - Commission Letter - English Version Only - "Hard Copy Document"
Letter addressed to AT&T Canada Corp., Call-Net Communications Inc. - Re: Further Commission Interrogatories - PN 2001-34 CRTC seeks public input on telemarketing rules, 5 March 2001 - The date for reply comments has been extended to 21 January 2002

2001/12/24 - Commission Letter - English Version Only - "Hard Copy Document"
 Files #: 8661-C25-03/01, 8665-C12-13/01, 8669-C12-01/01, 8740-B2-6629/01
Description: Letter addressed to Bell Canada - Re: Date for reply comments is extended

2001/08/17 - Commission Letter
Letter addressed to Interested Parties to Public Notice 2001-34 - Re: Request by ARC/PIAC for an extension to filing deadline in response to Supplementary Commission interrogatory dated 16 August 2001

2001/08/16 - Commission Letter
Letter addressed to Interested Parties to Public Notice 2001-34 - Re: Modification to procedure for Public Notice 2001-34 CRTC seeks public input on telemarketing rules - Requests for further responses to interrogatories, and supplementary Commission interrogatories

2001/07/16 - Commission Letter - English Version Only - "Hard Copy Document"
Letter addressed to Mark Gelfond - Subject:  This is in response to your letter dated 1 June 2001, in which you express your concern about the charge levied by the telephone companies to use *69 to trace down fax calls.

2001/05/31 - Commission Letter
Letter addressed to Interested Parties to Public Notice 2001-34 - Re: Follow up to CRTC Complaint Statistics

2001/03/26 - Commission Letter
Letter addressed to Interested Parties to Public Notice 2001-34 - Re: CRTC Telemarketing Complaint Statistics

2001/03/21 - Commission Letter - English Version Only - "Hard Copy Document"
Letter addressed to Dennis Lane - Subject:  This is in response to the correspondence you forwarded to this office on 26 March 2001 wherein you provide a history of your unsuccessful attempts to stop unsolicited faxes being sent to you by a company called "Instabox".

Section 1d) Interrogatories

2002/05/28 - Commission Letter - English Version Only - "Hard Copy Document"
Description: Letter addressed to Canadian Marketing Association - Re: Canadian Marketing Association's request for an extension of time, Public Notice 2001-34, CRTC Seeks public input on telemarketing rules

2001/12/19 - Commission Letter
 Letter addressed to AT&T Canada Corp., Call-Net Communications Inc. - Re: Further Commission Interrogatories - PN 2001-34 CRTC seeks public input on telemarketing rules, 5 March 2001

2001/09/27 - Commission Letter
 Letter addressed to Interested Parties to Public Notice 2001-34 CRTC seeks public input on telemarketing rules - Re: Supplementary Interrogatories sent 14 September 2001 - Extension of filing date for responses

2001/09/14 - Commission Document
 Letter addressed to the Distribution List - Re: Further Commission Interrogatories - PN 2001-34 CRTC seeks public input on telemarketing rules, 5 March 2001

2001/08/03 - Commission Letter - English Version Only - "Hard copy Document"
Letter addressed to Mr. McBride - Re:& PN CRTC 2001-34:  Review of telemarketing rules - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to Telus Communications Inc. - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to SaskTel Regulatory Affairs - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to Northwestel Inc. - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to MTS Communications Inc. - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to Michael L.Ryshpan - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to Fred Ennis - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to Canadian Marketing Association (CMA) - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to Canadian Fax Telebroadcasting Coalition - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to C Comm Network Corporation - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to Aliant Telecom Inc. - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to Consumers' Association of Canada - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to AT&T Canada Corp./AT&T Canada Telecom Services Company - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to Bell Canada - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to ARC/Public Interest Advocacy Centre - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to Canadian Association of Financial Institutions in Insurance - Interrogatories

2001/05/14 - Commission Letter - English Version Only - "Hard Copy Document"
 Letter addressed to Télélink Call Management Inc. - Interrogatories

Section 2a) Correspondence to the Commission

2002/05/22 - Canadian Marketing Association (CMA)
Further to the interrogatories issued by the Commission on May 3, 2002 in the proceeding PN 2001-34, the Canadian Marketing Association (CMA) is unable to provide the information requested by Friday, May 24.
Document: 020522.doc - 30KB

2001/12/21 - AT&T Canada
AT&T Canada Corp., on behalf of itself and AT&T Canada Telecom Services (collectively, AT&T Canada) requests an extension to file its responses to the Commission 18 December 2001 interrogatories addressed to AT&T Canada in the above noted public notice.
Document: 011221_1.doc - 31KB

2001/12/21 - Microcell Telecommunications Inc.
Description: Microcell Telecommunications Inc. ("Microcell") is in receipt of Bell's correspondence to the Commission dated December 20, 2001, entitled "Early January Filing Deadlines".
Document: 011221.doc - 23KO

2001/12/20 - Bell Canada
Description: In reviewing ongoing filing requirements, it has become apparent to the Company that it is faced with a number of filings in the week during which affected departments return to normal staffing levels following the holiday period.
Document: 011220_3.doc - KO

2001/11/30 - Primus Telecommunications Canada Inc. - "Hard Copy Document"
 Primus Telecommunications Canada Inc. ("Primus Canada") is in receipt of a letter from the Commission, dated September 27, 2001, in which the date for responses to supplementary interrogatories for the proceeding PN 2001-34 were delayed until November 30, 2001.

2001/09/24 - Call-Net Enterprises Inc.
 Call-Net Enterprises (Call-Net) is in receipt of a letter from Group Telecom dated September 20 requesting a variance in the procedures set out in the Commission's letter of 14 September regarding the above noted Public Notice.
Document: 010924.doc - 20KB

2001/09/21 - TeleLink Call Management Inc. (TCM)
 Extension Requested with respect to the Commission's Interrogatories
Document: 010921.doc - 45KB

2001/09/21 - Vidéotron Télécom Ltée
 Extension Requested with respect to the Commission's Interrogatories
Document: 010921.doc - 38KB

2001/09/21 - Canadian Marketing Association
 CMA request for extension to interrogatories dated 14 September 2001 re. PN 2001-34, CRTC Review of Telemarketing Rules.
Document: 010921.doc - 30KB

2001/09/21 - AT&T Canada Corp.
 Request for Extension
Document: 010921.doc - 30KB

2001/09/21 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northwestel Inc. and Saskatchewan Telecommunications
 The Companies share the concern raised by TELUS regarding the considerable effort that will be required to undertake the research and analyses necessary to develop responses to these interrogatories.
Document: 010921_1.doc - 131KB

2001/09/20 - Eastlink - "Hard Copy Document"
Eastlink is in receipt of a number of Commission interrogatories, dated September 14, 2001, with responses due by October 5, 2001.

2001/09/20 - Canadian Wireless Telecommunications Association
 Extension request letter
Document: 010920.doc - 38KB

2001/09/20 - Xentel DM Incorporated
 Request for Extension
Document: 010920.doc - 85KB

2001/09/20- ARC/PIAC
 Request for Extension
Document: 010920.doc - 20KB

2001/09/20 - Infolink Technologies Inc.
 Request for extension
Document: 010920.doc - 21KB

2001/09/20 - Microcell Telecommunications Inc.
 Request for extension
Document: 010920.doc - 11KB

2001/09/20 - GT Group Telecom Services Corp.
 GT Group Telecom Services Corp. requests that the Commission delay the filing deadline for responses to the Commission's interrogatories in the PN 2001-34 proceeding to 5 December 2001.
Document: 010920.doc - 60KB

2001/09/20 - Futureway Communications Inc.
 Futureway letter, dated 20 September 2001, agreeing with Telus' extension request.
Document: 010920.doc - 276KB

2001/09/18 - TELUS Communications Inc.
 TELUS is requesting approval of an extension of the filing date for interrogatories.
Document: 010918.doc - 26KB

2001/08/16- ARC/PIAC
 Request for extension
Document: 010816.doc - 22KB

2001/06/05 - Canadian Marketing Association
 Request for extension to the deadline for responses to interrogatories
Document: 010605.txt - 1KB

2001/03/28 - Canadian Fax Telebroadcasting Coalition
 We are responding to your letter, dated March 26, 2001, titled CRTC Telemarketing Complaint Statistics, in which you state that you are providing information "in order to assist parties in developing their comments on the matters raised in Public Notice 2001-34".
Document: 010328.doc - 27KB

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Section 2c) Statistics on the type and number of complaints received

2001/04/10 - MTS Communications Inc.
The Commission issued Public Notice CRTC 2001-34 on March 5, 2001 seeking public input on Telemarketing rules.
Document: 010410.zip - 381KB

2001/04/10 - TELUS Communications Inc.
TELUS Communications are herewith filing the companies 'Statistics' and related business processes for handling customer complaints for unsolicited voice and fax communications, in accordance with the procedure established in PN 2001-34.
Document: 010410.zip - 49KB

2001/04/10 - Northwestel Inc. Regulatory Affairs
In Public Notice 2001-34 dated March 05, 2001, the CRTC requested certain information regarding telemarketing complaints and enforcement practices by Northwestel ("the Company") in the Company's operating territory.
Document: 010410.zip - 8KB

2001/04/10 - SaskTel Regulatory Affairs
In PN 2001-34, the Commission set out the procedures to review the rules and restrictions and requested the Companies to provide specific information relative to the statistics on the type and number of complaints they have received regarding unsolicited voice and fax communications over the last five years (1996-2000), and the number that have resulted in some enforcement action, including disconnection.
Document: 010410.zip - 15KB

2001/04/10 - Bell Canada
As directed in Public Notice 2001-34, Bell Canada (the Company) is providing specific information relative to the statistics on the type and number of complaints it has received regarding unsolicited voice and fax communications over the last five years (1996-2000).
Document: 010410.doc - 2378KB

2001/04/10 - Aliant Telecom
Attached is Aliant Telecom's letter providing statistics on the type and number of complaints received by Island Telecom, MT&T, NBTel and NewTel ("the Companies") regarding unsolicited voice and fax communications over the last five years.
Document: 010410.doc - 136KB

Section 2d) Submissions

2001/10/11 - ARC/PIAC
Supplementary Submission
Document: 011011.doc - 30KB

2001/08/17 - Canadian Marketing Association - "Hard Copy Document"
I am pleased to provide you with the results of the CMA's preliminary consultations on the issue of predictive dialers and a proposal for a nationnal industry standard regarding abandonment rates.

2001/08/10 - Institute of Canadian Advertising
Document: 010810.doc - 1441KB

2001/08/08 - ARC/PIAC
Action Réseau Consommateur, la Fédération des ACEF du Québec et le Public Interest Advocacy Centre (ARC/PIAC) soumettent les observations suivantes, en complément des observations déposées le 24 avril dernier en réponse à l'avis public mentionné en rubrique.
Document: 010808.zip - 9KB

2001/04/24 - Canadian Association of Financial Institutions in Insurance
Document: 010424.doc - 48KB

2001/04/24 - C Comm Network Corporation
Document: 010424.doc - 40KB

2001/04/24 - Fred Innis
Document: 010424E.doc - 176KB

2001/04/24 - Games Trader Inc.
Document: 010424.doc - 21KB

2001/04/24 - ARC/PIAC
Document: 010424_e.doc - 144KB

2001/04/24- Canadian Fax Telebroadcasting Coalition
Document:  010424.doc - 44KB

2001/04/24 - Canadian Marketing Association
 Document: 010424.doc - 48KB

2001/04/24 - TELUS Communications Inc.
 Document: 010424.zip - 39KB

2001/04/24 - Consumers' Association of Canada
Document:  010424.htm

2001/04/24 - Michael L. Ryshpan
Document:  010424R.doc - 39KB

2001/04/20 - Telelink Call Management Inc.
Document:  010420.doc - 843KB

2001/03/14 - Infolink Communications Ltd.
I am the president of Infolink Technologies,.. we are in the business of providing a service to many clients in Canada, and USA. The service we provide is fax broadcasting, email and voice broadcasting. I believe, that I am in the perfect position to provide some views, worthy comments, answers and solutions to some of the questions that people may have regarding this subject.
Document:  010314.htm - 10KB

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Section 2e) Interrogatories

2001/11/28 - Canadian Marketing Association - "Hard Copy Document"
Further to the Commission's request under the interrogatories received by the CMA concerning CRTC Public Notice 2001-34:  Review of Telemarketing Rules, we are pleased to provide the Commission with a copy of the Canadian Marketing Association's 2000/2001 Fact Book.

2001/06/18 - Public Interest Advocacy Centre (PIAC/ARC) - "Hard Copy Document"
The following requests for further responses to interrogatories are filed on behalf of ARC/PIAC pursuant to the above-noted Public Notice.

2001/05/14 - ARC/PIAC
Interrogatories
Document:  010514.doc - 29KB

2001/05/14 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northwestel Inc., and Saskatchewan Telecommunications (collectively, the Companies)
Pursuant to the procedures set out by the Commission at paragraph 16 of Public Notice 2001-34, the attached interrogatory is being addressed to AT&T Canada Corp., a party to this proceeding, by liant Telecom Inc., Bell Canada, MTS Communications Inc., Northwestel Inc., and Saskatchewan Telecommunications (collectively, the Companies).
Document:  010514_3.doc - 133KB

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Section 2f) Requests for further responses and for public disclosure

2002/01/14 - TELUS Communications Inc.
TELUS Communications Inc. ("TELUS") has received copies of responses to Commission interrogatories from Call-Net Enterprises Inc. ("Call-Net") and from AT&T Canada Corp. and AT&T Canada Telecom Services Company (collectively, "AT&T"), each dated January 11, 2002.
Document: 020114.doc - 50KB

2001/06/18 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northwestel Inc. and Saskatchewan Telecommunications
The following is submitted pursuant to the procedures set out by the Commission at paragraph 18 of the Public Notice 2001-34.
Document:  010618_1.doc - 133KB

2001/06/18 - ARC/PIAC
The following requests for further responses to interrogatories are filed on behalf of ARC/PIAC pursuant to the above-noted Public Notice.
Document:  010618.doc - 26KB

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Section 2g) Replies to requests for further responses and for public disclosure

2002/01/17 - AT&T Canada
AT&T Canada Corp. and AT&T Canada Telecom Services Company (collectively, AT&T Canada) are in receipt of request for public disclosure of information from TELUS Communications Inc (TELUS) with respect to interrogatory responses filed by AT&T Canada on 11 January 2002 relating to Public Notice 2001-34.
Document: 020117.zip - 25KB

2001/07/06 - AT&T Canada Corp.
AT&T Canada Corp. and AT&T Canada Telecom Services Company (collectively AT&T Canada) are in receipt of a request for a further response to an interrogatory from Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northwestel Inc. and Saskatchewan Telecommunications (collectively, the Companies), dated 18 June 2001.
Document:  010706.doc - 33 KB

Section 2i) Reply comments

2002/02/04 - Brian Evans
Reply to comments of Jamie Caplan.
Document: 020204_1.htm - 5KB

2002/02/04 - Brian Evans
Reply to comments of Julie Gibson.
Document: 020204_2.htm - 3KB

2002/02/04 - Brian Evans
Reply to comments of Diana Mumford.
Document: 020204_3.htm - 3KB

2002/01/21 - TELUS Communications Inc.
In accordance with the procedure set out by the Commission in Public Notice CRTC 2001-47, as revised by the Commission's letters of September 27, 2001 and January 4, 2002, TELUS hereby files its Reply Comments.
Document: 020121.zip - 30KB

2002/01/21 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northwestel Inc. and Saskatchewan Telecommunications
Pursuant to the procedures set out by the Commission in Public Notice 2001-34, as amended in the Commission's letters of 16 August, 27 September and 24 December 2001, Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northwestel Inc. and Saskatchewan Telecommunications (collectively, the Companies) submit the attached reply comments.
Document: 020121_2.doc - 156KB

2002/01/21 - Thunder Bay Telephone
Pursuant to the procedures set out by the Commission at paragraph 16 of Public Notice 2001-34, as amended in the Commission's letters of 16 August and 27 September 2001 and 04 January 2002, Thunder Bay Telephone submits the attached reply comments.
Document: 020121.zip - 22KB

2002/01/21 - AT&T Canada
In accordance with the procedures established in Public Notice 2001-34 AT&T Canada Corp., on behalf of itself and AT&T Canada Telecom Services Company(collectively, AT&T Canada) files the following reply comments.
Document: 020121.doc - 58KB

2002/01/21 - Primus Telecommunications Canada Inc.
Primus Telecommunications Canada Inc. ("Primus Canada") hereby submits its reply comments on the above noted proceeding.
Document: 020121.doc - 75KB

2002/01/21 - Microcell Telecommunications Inc.
Microcell Telecommunications Inc. ("Microcell") is pleased to provide the Commission with its reply comments in the above-noted proceeding.
Document: 020121.doc - 30KB

2002/01/21 - ARC et al
On behalf of ARC et al, we are in receipt of comments in the above-mentioned proceeding from the Companies, TELUS, Call-Net, Primus, AT&T Canada, Microcell, Futureway, TouchLogic, and Ross McBride. The following is ARC et al's reply. 
Document: 020121.zip - 21KB

2002/01/11 - Canadian Fax Telebroadcasting Coalition
Pursuant to the CRTC's guidelins for input on PN 2001-34, we submit our final comments in the attached document.
Document: 020111.doc - 59KB

2002/01/11 - Canadian Survey Research Council (CSRC)
The Canadian Survey Research Council (CSRC) is in receipt of Public Notice CRTC 2001-34 and the procedural amendments brought about in a Commission letter dated September 27, 2001, extending the date for reply comments for interested parties to January 11, 2002. Pursuant to the procedures established by the Commission, the CSRC submits the following comments.
Document: 020111.doc - 367KB

2001/06/18 - Bell Canada - "Hard Copy Document"
This is in response to your letter sent via fax to Jean Monty, on 25 May 2001. Mr. Monty has asked that I respond to you on his behalf.

Section 5 - Responses to interrogatories

2002/05/31 - Canadian Marketing Association (CMA)
The Canadian Marketing Association is pleased to submit the following responses to the interrogatories received on May 9, 2002 pursuant to CRTC Public Notice 2001-34; CRTC seeks public input on telemarketing rules.
Document: 020531.doc - 41KB

2002/05/07 - Xentel DM Incorporated
Xentel DM Incorporated (Xentel) is pleased to respond to the following interrogatories directed to it by the Commission on May 3, 2002.
Document: 020507.doc - 94KB

2002/01/11 - AT&T Canada
Pursuant to the modified procedure established by the Commission in a letter dated 19 December 2001 relating to the above-referenced public notice, AT&T Canada Corp. on behalf of itself and AT&T Canada Telecom Services Company (collectively, AT&T Canada) submits the following responses to the Commission's supplementary interrogatories.
Document: 020111.zip - 37KB

2002/01/11- Call-Net Enterprises Inc.
Pursuant to the procedures set out by the Commission in its letter dated 4 January 2002, the attached interrogatory responses are submitted on behalf of Call-Net Enterprises Inc.
Document: 020111.zip - 23KB

2001/12/03 - Primus Telecommunications Canada Inc.
Primus Canada Telecommunications Inc. ("Primus Canada") is in receipt of the Commission's further interrogatories, dated 14 September 2001.
Document: 011203.zip - 95KB

2001/11/30 - GT Group Telecom Inc.
Description: Pursuant to procedures set out in the Commission's letter of September 14, 2001 as revised September 27, 2001, GT Group Telecom Services Corp. provides the attached responses to Commission interrogatories.
Document: 011130.zip - 118KB

2001/11/30 - TELUS Communications Inc.
TELUS Communications is herewith filing interrogatory response comments in accordance with the procedures established in PN 2001-34.
Document: 011130.zip - 228KB

2001/11/30 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northwestel Inc., and Saskatchewan Telecommunications
 Pursuant to the procedures set out by the Commission at paragraph 16 of Public Notice 2001-34, as amended in the Commission's letters of 16 August and 27 September 2001 the Companies submit the attached responses to the Commission's 14 September 2001 interrogatories.
Document: 011130.zip - 266KB

2001/11/30 - Microcell Telecommunications Inc.
Pursuant to a Commission letter dated September 14, 2001 concerning telemarketing rules, the attached responses to interrogatories are being submitted by Microcell Telecommunications Inc.
Document: 011130.zip - 42KB

2001/11/30 - Canada Fax Telebroadcasting Coalition
 Response to CRTC Interrogatories of September 14, 2001
Document: 011130.pdf - 78KB

2001/11/30 - Vidéotron Télécom ltée
 Conformément à la procédure énoncée dans la lettre du Conseil du 14 septembre 2001, modifiée par la lettre du 27 septembre 2001, ci-joint les réponses aux demandes de renseignements complémentaires du Conseil adressées au Groupe 1, dont Vidéotron Télécom Ltée.
Document: 011130.zip - 111KB

2001/11/30 - AT&T Canada
Pursuant to the modified procedure established by the Commission in a letter dated 16 August 2001 relating to the above-referenced public notice, AT&T Canada Corp. on behalf of itself and AT&T Canada Telecom Services Company (collectively, AT&T Canada) submits the following responses to the Commission's supplementary interrogatories.
Document: 011130.zip - 168KB

2001/11/30 - Futureway Communications Inc.
Futureway Communications Inc. (Futureway) is in receipt of the Commission's further interrogatories, dated 14 September 2001.
Document: 011130.zip - 271KB

2001/11/30 - Call-Net Enterprises Inc.
 Pursuant to the procedures set out by the Commission in Public Notice 2001-34, the attached interrogatory responses are submitted on behalf of Call-Net Enterprises Inc.
Document: 011130.zip - 31KB

2001/11/30 - Canadian Wireless Telecommunications Association
Pursuant to the Commission letter dated September 27, 2001 in reference to the above noted proceeding, the Canadian Wireless Telecommunications Association (CWTA), hereby submits to the Commission its Responses to Interrogatories in the attached documents.
Document: 011130.zip - 133KB

2001/11/30 - ARC / PIAC
 Please find attached responses of ARC/PIAC to interrogatories from the Commission, dated September 14, 2001.
Document: 011130.zip - 38KB

2001/11/30 - EastLink
 Please find attached, responses to interrogatories provided pursuant to the Commission's letter dated September 14, 2001, and revised September 27, 2001 directed to Halifax Cablevision.
Document: 011130.zip - 121KB

2001/11/30 - Canadian Marketing Association
The Canadian Marketing Association is pleased to submit the following response to the interrogatories received on September 14, 2001 pursuant to CRTC Public Notice 2001-34
Document: 011130.zip - 403KB

2001/09/06 - Public Interest Advocacy Centre - "Hard Copy Document"
Please find attached PIAC's response to interrrogatory PIAC(CRTC)16Aug01-101, pursuant to the Commission's letter of August 16th and 17th, 2001.

2001/08/22 - AT&T Canada Corp.
Pursuant to the modified procedure established by the Commission in a letter dated 16 August 2001 relating to the above-referenced public notice, AT&T Canada Corp. on behalf of itself and AT&T Canada Telecom Services Company (collectively, AT&T Canada) submits the following response to the Commission's supplementary interrogatory.
Document:  010822.zip - 21KB

2001/07/17 - Canadian Marketing Association (CMA)
Upon receiving clarification from the Public Interest Advocacy Centre concerning their interrogatory #4, CMA is pleased to provide the following response.
Document:  010717.doc - 32KB

2001/07/06 - Canadian Association of Financial Institutions in Insurance - "Hard Copy Document"
I enclose the response of the Canadian Association of Financial Institutions in Insurance to the interrogatory of the Public Interest Advocacy Centre dated June 18, 2001.

2001/07/06 - ARC/PIAC
On behalf of ARC/PIAC, we are in receipt today of interrogatory responses from the CMA and the CAFII to our interrogatories in this proceeding.
Document:  010706.doc - 21KB

2001/07/06 - Canadian Marketing Association (CMA)
The is pleased to submit the following responses to the interrogatories received from the Public Interest Advocacy Centre (PIAC) pursuant to Public Notice CRTC 2001-34; CRTC seeks public input on telemarketing rules.
Document:  010706.doc - 43KB

2001/06/18 - Aliant Telecom Inc., Bell Canada, MTS Communications In., Northwestel Inc., Saskatchewan Telecommunications - "Hard Copy Document"
The Following is submitted pursuant to the procedures set out by the Commission at paragraph 18 of the Public Notice 2001-34.

2001/06/07 - Canadian Marketing Association
Please find attached the response of the Canadian Marketing Association to the interrogatories received pursuant to Public Notice CRTC 2001-34.
Document:  010607.doc - 51KB

2001/06/05 - Canadian Association of Financial Institutions in Insurance - "Hard Copy Document"
I enclose the responses of the Canadian Association of Financial Institutions in Insurance to the interrogatories of the Public Interest Advocacy Centre.

2001/06/05 - AT&T Canada Corp.
Responses to interrogatories
Document:  010605.zip - 129KB

2001/06/05 - TELUS Communications Inc.
Interrogatory Responses
Document: 010605.zip - 104KB

2001/06/05 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northwestel Inc. and Saskatchewan Telecommunications
Pursuant to the procedures set out by the Commission at paragraph 17 of Public Notice 2001-34, the attached responses to interrogatories are being submitted on behalf of Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northwestel Inc., and Saskatchewan Telecommunications (collectively, the Companies).
Document: 010605.zip - 174KB

2001/06/05 - ARC/PIAC
Interrogatory Responses
Document: 010605.zip - 17KB

2001/06/05 - Michael L. Ryshpan
This letter is in reply to Commission's letter of May 14, 2001, which requested responses to interrogatories.
Document: 010605.doc - 40KB

2001/06/05 - Canadian Fax Telebroadcating Coalition
Response to the CRTC interrogatory letter of May 14, 2001
Document: 010605.doc - 88KB

2001/06/04 - Telelink Call Management Inc.
Responses to Interrogatories
Document: 010604.doc - 55KB

2001/06/04 - Fred Innis
Attached please find my response to the interrogatory process.
Document: 010604.doc - 26KB

2001/05/24 - C Comm Network Corporation
 Please find attached our response to the Interrogatory to Public Notice CRTC 2001-34
Document: 010524.doc - 25KB

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Section 8 - Miscellaneous Documents

2002/02/08 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northwestel Inc., and Saskatchewan Telecommunications Inc.
Aliant Telecom Inc., Bell Canada, MTS Communications Inc., Northwestel Inc., and Saskatchewan Telecommunications Inc. (collectively, the Companies) have received the application for costs of ARC et al in the above noted proceeding, by letter dated 31 January 2002 and the revised application by letter dated 5 February 2002.
Document: 020208_1.doc - 134KB

2002/02/07 - EastLink Telephone
EastLink Telephone ("EastLink") is in receipt of an application for costs from ARC et al., dated January 31, 2002, for their participation in the proceeding initiated by PN 2001-34 (5 March 2001).
Document: 020207.doc - 208KB

2002/02/06 - Canadian Fax Telebroadcasting Coalition (CFTC)
The Canadian Fax Telebroadcasting Coalition (CFTC) is in receipt of the application for costs from ARC et al. dated January 31, 2002 for their participation and the response from Telus Communications Inc. dated February 2, 2002.
Document: 020206.doc - 34KB

2002/02/05 - Canadian Marketing Association
The Canadian Marketing Association is in receipt of the application for costs from ARC et al. dated January 31, 2002 for their participation in CRTC PN 2001-34 and the response from Telus Communications Inc. dated February 2, 2002.
Document: 020205.doc - 29KB

2002/02/05 - ARC et al
We are in receipt of a letter from TELUS dated Feb.4, 2002, objecting to the hourly rate claimed by Chris Taylor in this application.
Document: 020205.doc - 27KB

2002/02/04 - TELUS Communications Inc.
TELUS Communications Inc. ("TELUS") is in receipt of an application for costs from ARC et al., dated January 31, 2002, for their participation in the proceeding initiated by PN 2001-34.
Document: 020204.doc - 42KB

2002/01/31 - ARC et al
Action Réseau Consommateur, Fédération des Associations Coopératifs d'économie familiale, and the Public Interest Advocacy Centre ("ARC et al") hereby apply for an award of costs to cover their participation in this proceeding.
Document: 020131.doc - 29KB

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