Take Back Control: Is Your TV Service Provider Following Best Practices to Give You More Choice?

PDF Version

Take Back Control: Is Your TV Service Provider Following Best Practices to Give You More Choice?
Take Back Control: Is Your TV Service Provider Following Best Practices to Give You More Choice?
Take Back Control: Is Your TV Service Provider Following Best Practices to Give You More Choice?
Text Description of Image

Does your provider…

  • Keep packaging offerings simple?
  • Give you info about the new TV choices*?
  • Offer you discounts and services regardless of whether you subscribe to the small basic package or their larger packages?
  • Let you know if you can return to previous channel packages? If you can’t, do they help you build a new package that is comparable to the one you had before?
  • Let you manage your TV services easily like adding or removing channels online?
  • Offer different options such as rental, rent-to-own or purchase for set-top boxes?

*Small basic package, small packages and pick and pay

Date modified: