Bell Canada et Rogers Communications Canada Inc. - Lettre concernant les incidents récemment signalés d’appels mal acheminés et de conversations de clients entendues - Demande de renseignements 8000-C12-202504373
2025-09-25 - Rogers Communications Canada Inc.
On August 5, 2025, the Canadian Radio-television and Telecommunications Commission (the “Commission” or “CRTC”) issued Requests for Information (“RFIs”) to Rogers Communications Canada Inc. (“Rogers") and Bell Canada (“Bell”) on the above-noted subject.
Document : 4912829.doc - 101 Ko
2025-09-10 - Marc Nanni
Please find enclosed my submission regarding the misrouted calls and overheard conversations reported in the Niagara Region on July 24–25, 2025.
Document : 4906186.zip - 210 Ko
2025-08-28 - Marc Nanni
Yesterday, Aug 27, 2025, I had sent a request for a Request For Information (RFI) to be issued to both Bell and Rogers to respond to. I wish two add two more items to that RFI in regards to “Call Trace” and “Stir-Shaken” data.
Document : 4900913.docx - 19 Ko
2025-08-27 - Marc Nanni
Enclosed is a Request For Information (RFI) to be issued to both Bell and Rogers to respond to.
Document : 4900487.doc - 130 Ko
2025-08-25 - Bell Canada
Pursuant to the Commission staff letter dated 5 August 2025, we are providing our Comments to the responses to the Commission’s RFI as submitted by Rogers Communications Canada Inc. (Rogers).
Document : 4899744.doc - 37 Ko
2025-08-25 - Lettre du personnel - Description : Lettre adressée à Marc Nanni et Matt Gamble - Objet : Bell Canada et Rogers Communications Canada inc. – Lettre concernant les incidents récemment signalés d’appels mal acheminés et de conversations de clients entendues – Demande de renseignements
2025-08-22 - The Canadian Internet Society
On behalf of the Canadian Internet Society (TCIS), I am writing to request a procedural correction in relation to the Commission’s August 5, 2025 staff letter (ref. TEL_8000-C12-202504373) addressed to Rogers Communications and Bell Canada.
Document : 4898579.pdf - 78 Ko
2025-08-19 - Rogers Communications Canada Inc.
Rogers Communications Canada Inc. (“Rogers”) is in receipt of letters from The Canadian Internet Society and from Mr. Marc Nanni, both dated August 18th, 2025, to the Canadian Radio-television and Telecommunications Commission (“Commission” or “CRTC”) on the above-noted subject.
Document : 4898064.doc - 110 Ko
2025-08-18 - The Canadian Internet Society
Telecom - Staff Letter addressed to Philippe Gauvin (Bell Canada) and Simon-Pierre Olivier (Rogers Communications Canada Inc.)
Document : 4898053.pdf - 97 Ko
2025-08-15 - Rogers Communications Canada Inc.
Rogers Communications Canada Inc. (“Rogers") is in receipt of a letter from the Canadian Radio-television and Telecommunications Commission (the “Commission” or “CRTC”) dated August 5, 2025, containing Requests for Information (“RFIs”) on the above-noted subject. Attached are Rogers’ Responses.
Document : 4898044.doc - 106 Ko
2025-08-15 - Bell Canada
Pursuant to the Commission staff letter dated 5 August 2025, we are providing our responses to the Commission’s Request for Information.
Document : 4898006.zip - 110 Ko
2025-08-05 - Lettre du personnel - Description : Lettre adressée à Bell Canada et Rogers Communications Canada Inc. - Objet : Bell Canada et Rogers Communications Canada Inc. – Lettre concernant les incidents récemment signalés d’appels mal acheminés et de conversations de clients entendues – Demande de renseignements
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