Canadian Radio-television and Telecommunications Commission
Symbol of the Government of Canada

2008-06-10- File #: 8665-C12-200807943 - Broadcasting Notice of Public Hearing 2008-8 - Telecom Public Notice CRTC 2008-8 - Unresolved issues related to the accessibility of telecommunications and broadcasting services to persons with disabilities


Public Notice 2008-8 Schedule

Activities

 Deadline Dates

Notice of intention to participate at the hearing 2008-07-24 (revised)
Responses to questions 2008-07-10
Comments 2008-07-24 (revised)
2nd round of questions 2008-08-07 (revised)
Responses to 2nd round of questions 2008-09-05 (revised)
Reply comments 2008-10-06 (revised)
Final reply comments, excluding (i) comments on the preliminary report of the CAB closed captioning working groups and (ii) comments on the report on the results of the closed captioning validation exercises 2009-01-12
CAB's report(s)
2008-12-15 (revised)

Comments on CAB's report(s), Comments on the preliminary report of the CAB closed captioning working groups and comments on the report on the results of the validation exercises

2009-01-19 (revised)
Responses to undertakings 2009-01-26
Comments on the responses to undertakings 2009-02-03
Reply comments from CAB 2009-02-03
CAB final report on standards and solutions to closed captioning issues 2009-02-10

List of Related Documents

Section 1 - Commission Documents

a) Notice of consultation and hearing - 2008-8-1
b) Decision 2010-224, Guide, Orders 2009-105, 2009-385, 2009-386, 2009-387, 2009-448, 2009-449, 2009-463, 2009-623 Regulatory Policy 2009-430, 2009-430-1
c) List of participants at the Public Hearing
d) Organization and conduct letter
e) Questions, 2nd round of questions
f) Consultant's report
g) Revisions to Procedures
h) Correspondence to participants, Order of appearance, Revised Order of appearance
i) Other Commission Letter - English Version Only - "Hard Copy Document" (2008-11-12)
j) Letter to Canadian Association of Broadcasters (CAB) (2008-11-27)
k) Correspondence to participants (2008-11-28)
l) Letter to TELUS Communications Company (2008-12-03)
m) Letter to Canadian Association of Broadcasters (2008-12-04)
n) Letter to Saskatchewan Telecommunications (2008-12-12)
o) Letter to Distribution List - Provision of Relay Services (2008-12-19)
p) Letter to Distribution List (2009-01-07)
q) Correspondence to parties (2009-01-09)
r) Letter to ARCH Disability Law Centre (2009-01-12)
s) Letter to Mr. Joe Clark (2009-01-13)
t) Letter to Distribution List (2009-01-21)
u) Letter to Distribution List (2009-03-06)
v) Letters to Bell Canada (2009-07-21) and TELUS (2009-07-21)

w) Letter to Canadian Association Broadcasters (2009-10-28)

x) Letter to Canadian Association of the Deaf - (2010-03-17)

y) Letter to Distribution List - (2010-03-22)

z) Letter to Bell Aliant and Bell Canada (2010-03-30)
aa) Letter to Interested Parties (2010-05-11)
bb) Letter to Bell Canada (2010-05-20)
cc) Letter to Distribution List (2010-06-10)
dd) Letter to Distribution List (2010-06-25)
ee) Letter to Neil Squire Society (2010-07-14)
ff) Letter to Distribution List - (2010-10-19) - English Version Only - "Hard Copy Document"
gg) Letter to Distribution List (2010-12-03)
hh) Letter to Interested Parties (2010-12-22)
ii) Letter to Interested Parties (2011-01-11)
jj) Letter to Distribution List (2011-01-26)
kk) Letter to Northwestel Inc. (2011-02-17)
ll) Letter to MTS Allstream Inc. (2011-03-02)
mm) Letter to Distribution List (2011-04-05)
nn) Letter to TBayTel (2011-05-04)
oo) Letter to CityWest Telephone Corporation (2011-05-04)
pp) Letter to CityWest Telephone Corporation (2011-05-17)
qq) Letter to Rogers Communications Partnership, TELUS Communications Company and Canadian Association of the Deaf (2011-07-26)
rr) Letter to Rogers and TELUS (2011-08-01)
ss) Letter to Rogers 2011-11-29
tt) Letter to Canadian Association of Broadcasters (2012-02-02)
uu) Letter to TELUS Communications Company (2012-05-25)
vv) Letter to Distribution List (2012-05-25)
ww) Letter to Bell Canada (2012-05-25)
xx) Letter to Bell Canada (2012-06-22)
yy) Letter to TELUS Communications Company (2012-08-17)
zz) Letter to MTS Allstream (2012-08-17)
aaa) Letter to Rogers Communications (2012-08-17)
bbb ) Letter to Bell Canada and Bell Aliant (2012-08-17)
ccc) Letter to Bell Canada (2012-09-05)
ddd ) Letter to Rogers Communications (2013-08-15)
eee) Letter to Distribution List (2014-01-15)
fff) Letter to Distribution List (2014-01-28)
ggg) Letter to Bell Canada (2014-02-28)
hhh) Letter to Data & Audio Visual Enterprises Wireless Inc. (MOBILICITY Wireless) (2014-04-03)
iii) Letter addressed to the distribution List (2014-04-11)

Section 2 - Comments

a) Correspondence to CRTC
b) Initial comments to the Commission
c) Reply comments
d) Final reply comments and comments on CAB's report(s)
e) Reply comments from CAB

Section 3 - Questions and Responses

a) Questions sent by the Commission
b) Responses to questions
c) 2nd round of questions
d) Responses to 2nd round of questions

Section 4 - Public Hearing transcripts

Section 5 - Miscellaneous Documents

a) Costs
b) Others
c) CAB's Report(s)

Section 6 - Exhibits and responses to undertakings


Section 2a) Correspondence to CRTC

2014-03-03 - Ice Wireless Inc.
Description: Ice Wireless is in receipt of the Commission letter, dated 4 February 2014, in which it set out the questions wireless carriers must respond to regarding our compliance with the Wireless Consumer Code related to accessibility services.
Document: 2085375.zip - 831KB

2014-02-28 - Saskatchewan Telecommunications (SaskTel)
Description: Pursuant to the procedures established in a Commission staff letter dated 28 January 2014, Saskatchewan Telecommunications (SaskTel) hereby files its response to the interrogatory posed by the Commission.
Document: 2084580.zip - 61KB

2014-02-28 - Bell Mobility
Description: Pursuant to the Commission's letter of 28 January 2014, we are filing this response to the Commission's request for additional information on behalf of Bell Mobility, including its brands Virgin Mobile and Solo Mobile, and also on behalf of KMTS, NorthernTel and Télébec.
Document: 2084518.zip - 93KB

2014-02-28 - Rogers Communications
Description: Rogers Communications (“Rogers”) is in receipt of the CRTC Response to Request for Information, dated January 28, 2014 (Rogers(CRTC)4Feb2014-2) requesting specific information regarding the availability of accessible mobile handsets for customers who are blind, or have moderate-to-severe mobility or cognitive disabilities.
Document: 2084511.zip - 90KB

2014-02-28 - Quebecor Média inc.
Description: Conformément aux directives du Conseil énoncées dans sa lettre du 28 janvier 2014, Québecor Média, au nom de sa filiale Vidéotron, soumet par la présente ses réponses à des demandes de renseignements.
Document: 2084502.pdf - 163KB

2014-02-28 - Globalive Wireless Management Corp. (WIND Mobile)
Description: Globalive Wireless Management Corp., doing business as “WIND Mobile” hereby provides its response to the information requested by Commission staff in a letter dated 28 January 2014.
Document: 2084400.zip - 231KB

2014-02-28 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS” or the “Company”) is in receipt of a letter issued by Commission staff on January 28, 2014 as part of the follow-up to Accessibility Policy CRTC 2009-430 (the “Accessibility Policy”).
Document: 2084020.zip - 1420KB

2014-02-28 - Eastlink
Description: Bragg Communications Inc., carrying on business as “Eastlink,” is in receipt of the Commission’s 28 January 2014 letter in which it requested responses to four questions regarding Eastlink’s wireless services with respect to customers with vision, mobility or cognitive accessibility needs. Eastlink herein provides our response.
Document: 2083785.pdf - 149KB

2014-02-28 - MTS Inc. 
Description: Pursuant to the procedure set out in the Commission staff letter of 28 January 2014 requesting information on the wireless mobile handsets that MTS makes available to provide access to its wireless services by persons who are blind or who have moderate to severe mobility or cognitive disabilities, MTS Inc. (MTS) is filing its response to the Commission staff request for information contained in the letter. 
Document: 2083772.zip - 495KB

2014-02-19 - Bell Aliant (in respect of its subsidiaries NorthernTel, Télébec and KMTS), Bell Mobility Inc. (including its brands Virginmobile and Solo), MTS and Telus (the Companies)
Description: This letter, on behalf of Bell Aliant (in respect of its subsidiaries NorthernTel, Télébec and KMTS), Bell Mobility Inc. (including its brands Virginmobile and Solo), MTS and Telus (the Companies) requests an extension to 17 March 2014 of the filing date for responses to recent questions issued by the Commission concerning the accessibility of mobile telecommunications for persons with disabilities.  This extension is requested in light of a number of submissions coming due in late February and early March 2014 that require the same resources within the companies that are signatories to this letter.
Document: 2079657.doc - 99KB

2014-01-24 - TELUS Communications Company
Description: Further to the letter filed by TELUS Communications Company (“TELUS”) on January 17, 2014, TELUS notes that it has been unable to undertake the detailed cost study required to support the filing of a tariffed rate for T9-1-1 service.
Document: 2061764.pdf - 86KB

2014-01-23 - Mobilicity
Description: By this letter, Data & Audio-Visual Enterprises Wireless Inc. o/a Mobilicity (the “Company” or “Mobilicity”) hereby seek an extension from the implementation date in Telecom Decision CRTC 2013-22 – CISC Emergency Services Working Group – Consensus report regarding Text Messaging with 9-1-1 trial and service implementation with respect to the support of the provisioning of T9-1-1 service.
Document: 2060479.pdf - 251KB

2014-01-17 - MTS Allstream
Description: Pursuant to the request in the Commission’s letter of 15 January 2014, MTS Inc., as a carrier fulfilling both a wireless and incumbent local exchange carrier role, confirms that it is on track to have its networks, systems and processes in place by 24 January 2014 to support the provision of Text Messaging with 9-1-1 as mandated in Telecom Decision CRTC 2013-22 – CISC Emergency services working Group – Consensus report regarding Text Messaging with 9-1-1 trial and service implementation, 24 January 2013.
Document: 2057184.docx - 120KB

2014-01-17 - Globalive Wireless Management Corp. (Wind)
Description: Further to the Commission’s letter dated January 15, 2014 with respect to the above-noted, Globalive Wireless Management Corp., doing business as WIND Mobile confirms that its network is capable of supporting the Text Messaging with 9-1-1 service.
Document: 2056941.pdf - 209KB

2014-01-17 - Rogers Communications Partnership
Description: Rogers Communications Partnership ("Rogers") is in receipt of a letter dated January 15, 2014 on the above-mentioned subject from Chris Siedl, Executive Director, Telecommunications Sector, CRTC.
Document: 2056909.pdf - 130KB

2014-01-17 - The Companies (Bell Canada and Bell Aliant)
Description: In response to the Commission's staff letter of 15 January 2014 associated with Telecom Decision CRTC 2013-22, CISC Emergency Services Working Group – Consensus report regarding Text Messaging with 9-1-1 trial and service implementation (Decision 2013-22), Bell Aliant and Bell Canada in their role as 9-1-1 service providers, and Bell Mobility Inc. in its role as a wireless service provider (the Companies) confirm that the changes to their networks, systems, and processes required to support the provision of Text Messaging with 9-1-1 service for hearing- or speech-impaired persons have been made for each of the Companies' respective operating territories. Accordingly, the Companies will be capable of supporting the Text Messaging with 9-1-1 service by 24 January 2014.
Document: 2056841.doc - 71KB

2014-01-17 - TELUS Communications Company
Description: TELUS is in receipt of the Commission staff letter dated January 15, 2014, requesting from wireless and incumbent local exchange status on the readiness to implement the Text with 9-1-1 (T9-1-1) service for the deaf, deafened, hard of hearing or speech impaired (DHHSI) community in Canada by January 24, 2014.
Document: 2056792.pdf - 34KB

2014-01-17 - SaskTel
Description: Pursuant to the procedures established by Commission staff letter dated 15 January 2014, Saskatchewan Telecommunications (SaskTel) hereby confirms that it will be capable of supporting the Text Messaging with 9-1-1 service mandated in Telecom Decision CRTC 2013-22, CISC Emergency Services Working Group – Consensus report regarding Text Messaging with 9-1-1 trial and service implementation, by 24 January 2014.
Document: 2057139.doc - 43KB

2014-01-17 - Bragg Communications Inc. (Eastlink)
Description: Bragg Communications Inc., carrying on business as “Eastlink,” is in receipt of the Commission’s letter, dated 15 January 2014, in which it requested that incumbent local exchange carriers and wireless service providers file letters confirming we will meet the T 9-1-1 requirements by January 24, 2014. Eastlink herein provides our response.
Document: 2056734.pdf - 108KB

2014-01-17 - Québecor Média inc.
Description: En réponse à la lettre du Conseil datée du 15 janvier 2014, nous confirmons par la présente que Vidéotron sera en mesure de prendre en charge l’acheminement de messages textes au service 9-1-1 à compter du 24 janvier 2014.
Document: 2056700.pdf - 16KB

2012-09-12 - Sorenson Communications Canada
Description: I am writing on behalf of my client Sorenson Communications Canada with respect to the above-referenced proceeding.
Document: 1763217.zip - 164KB

2012-09-07 - Rogers Communications Partnership
Description: On August 17, 2012, Rogers Communications (Rogers) received two follow-up interrogatories to the interrogatories received from the CRTC on May 25, 2012 on the above noted Public Notice. The attached responses are submitted on behalf of Rogers Communications Inc. (which includes Rogers Home Phone), Rogers Wireless Partnership (which includes Chatr Wireless), and Fido Solutions Inc.
Document: 1761203.zip - 48KB

2012-09-07 - MTS Inc. and Allstream Inc.
Description: MTS Inc. and Allstream Inc. (collectively, MTS Allstream) are hereby providing a response to the 17 August 2012 Commission staff request for information seeking further clarification on certain of MTS Allstream’s responses to the 25 May 2012 Commission staff requests for information regarding MTS Allstream’s Message TTY and IP Relay service (MRS).
Document: 1761189.zip - 178KB

2012-09-07 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada, and Télébec, Société en commandite (the Companies)
Description: Pursuant to Commission staff's letter of 17 August 2012, Bell Aliant Regional Communications, Limited Partnership (Bell Aliant), Bell Canada, and Télébec, Société en commandite (Télébec) (collectively, the Companies) are submitting supplemental responses to the Commission's requests for responses. 
Document: 1761143.zip - 166KB

2012-08-30 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS” or the “Company”) is in receipt of a letter issued by Commission staff on August 17, 2012 as a follow-up to the Company’s responses filed with the Commission on July 26, 2012. These responses were filed in relation to interrogatories issued by Commission staff on May 25, 2012 on the use, cost and rates of IP Relay and TTY relay service (“MRS services”).
Document: 1758649.pdf - 74KB

2012-08-02 - Saskatchewan Telecommunications
Description: Pursuant to the Commissions directives in paragraphs 65-69 of Broadcast and Telecom Regulatory Policy CRTC 2009-430, Accessibility of telecommunications and broadcasting services (BTRP 2009-430), dated 21 July 2009, Saskatchewan Telecommunications (SaskTel) hereby files its website accessibility audit and associated action plan with the Commission.
Document: 1746960.zip - 85KB

2012-07-27 - Cogeco Cable Inc.
Description: Pursuant to the Commission staff letter dated 25 May 2012, Cogeco Cable Inc. (Cogeco) hereby submits the attached responses to interrogatories received from the CRTC.
Document: 1744615.zip - 202KB

2012-07-26 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS” or “the Company”) is in receipt of interrogatories issued by Commission staff on May 25, 2012 in relation to the above-noted proceeding. In accordance with the instructions of Commission staff, TELUS files its responses to the interrogatories posed.
Document: 1744593.zip - 564KB

2012-07-26 - Northwestel Inc.
Description: Pursuant to the Commission’s letter dated May 25th 2012 and the amended procedural letter dated June 22, 2012, Northwestel provides the following responses to the Commission’s interrogatories.
Document: 1744582.pdf - 123KB

2012-07-26 - Virgin Mobile Canada
Description: Virgin Mobile Canada (or the Company) is alert to, and apologizes for, failing to meet, the stated 23 July 2012 deadline for website accessibility under the Commission's BTRP 2009-430.  In the wake of recent organizational restructurings the requirement was subject to an oversight.
Document: 1744576.zip - 87KB

2012-07-26 - Bragg Communications Inc. (EastLink)
Description: Bragg Communications Inc., carrying on business as Eastlink (“Eastlink”), is hereby providing its responses to interrogatories submitted by the Commission on 25 May 2012, with deadline extension for filing responses granted via 22 June 2012 Commission letter.
Document: 1744542.zip - 278KB

2012-07-26 - Shaw Telecom G.P. (Shaw)
Description: Pursuant to Commission letter dated 25 May 2012, Shaw Telecom G.P. (Shaw)
herein files its responses to the Commission’s interrogatories.
Document: 1743969.zip - 254KB

2012-07-26 - Québecor Média, au nom de sa filiale Vidéotron
Description: Conformément aux directives du Conseil énoncées dans ses lettres du 25 mai et du 22 juin 2012, Québecor Média, au nom de sa filiale Vidéotron, soumet par la présente ses
réponses à des demandes de renseignements.
Document: 1743951.pdf - 345KB

2012-07-26 - MTS Inc. and Allstream Inc.
Description: MTS Inc. and Allstream Inc. (collectively, MTS Allstream) are hereby providing responses to the 25 May 2012 Commission staff requests for information regarding MTS Allstream’s Message TTY and IP Relay service (MRS).
Document: 1743926.zip - 432KB

2012-07-26 - Bell Aliant Communications régionales, société en commandite, Bell Canada et Télébec, société en commandite
Description: Conformément au processus décrit dans la lettre du Conseil en date du 22 juin 2012, Bell Aliant Communications régionales, société en commandite (Bell Aliant), Bell Canada et Télébec, société en commandite (Télébec), (collectivement, les Compagnies) vous font part de leurs réponses aux demandes de renseignements faites par le Conseil dans sa lettre du 25 mai 2012 au sujet du service de relais vidéo (SRV) et du service de relais IP (protocole Internet) offerts par les Compagnies.
Document: 1768034.zip - 146KB

2012-07-26 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada and Télébec, société en commandite
Description: Pursuant to the process set out in the Commission's letter of 22 June 2012, Bell Aliant Regional Communications, Limited Partnership (Bell Aliant), Bell Canada and Télébec, société en commandite (Télébec) (collectively, the Companies), are hereby providing their responses to the requests for information from the Commission in their letter of 25 May 2012, related to the Message Relay Service (MRS) and Internet Protocol Relay Service (IPRS) provided by the Companies.
Document: 1743796.zip - 470KB

2012-07-26 - Saskatchewan Telecommunications (SaskTel)
Description: Pursuant to the procedures established in a Commission staff letter dated 25 May 2012, Saskatchewan Telecommunications (SaskTel) hereby files its responses to interrogatories posed by the Commission.
Document: 1743781.zip - 145KB

2012-07-26 - Rogers Communications Partnership
Description: In accordance with procedures set out by the Commission in the above noted Public Notice, Rogers Communications (Rogers) submits the attached responses to the interrogatories received from the CRTC on May 25, 2012. The Commission subsequently granted a filing extension to July 26, 2012, in a letter dated June 22, 2012. This filing is submitted on behalf of Rogers Communications Inc. (which includes Rogers Home Phone), Rogers Wireless Partnership (which includes chatr Wireless), and Fido Solutions Inc.
Document: 1743742.pdf - 123KB

2012-07-23 - Rogers Communications Partnership
Description: In accordance with Regulatory Policy CRTC 2009-430 – Accessibility of Telecommunications and Broadcasting Services (the “Accessibility Policy”), telecommunications service providers (TSPs) and broadcasting distribution undertakings (BDUs) are required to make websites accessible “to the point of providing reasonable accommodation” for persons with disabilities by July 23, 2012. The Commission considers that a website audit and action plan for timely improvements constitutes reasonable accommodation.
Document: 1746032.pdf - 47KB

2012-07-23 - TELUS Communications Company
Descfription: At paragraph 65 of Accessibility of telecommunications and broadcasting services, Broadcasting and Telecom Regulatory Policy CRTC 2009-430 (the“Accessibility Policy”), the Commission encouraged telecommunications service providers (“TSPs”) and broadcasting distribution undertakings (“BDUs”) to adopt the World Wide Web Consortium (“W3C”) Web Content Accessibility Guidelines (the “W3C Guidelines”) and to conduct user testing in order to make the customer service portions of their websites as accessible as possible for persons with disabilities. The Commission also required that the information on telecommunications and broadcasting services and products on their websites be accessible to the point of providing a reasonable accommodation for persons with disabilities.
Document: 1742282.pdf - 111KB

2012-07-23 - Québecor Média inc. (Québecor Média), au nom de sa filiale Vidéotron s.e.n.c. (Vidéotron)
Description: Conformément aux directives émises par le Conseil, Québecor Média inc. (Québecor Média), au nom de sa filiale Vidéotron s.e.n.c. (Vidéotron), soumet ses renseignements relativement à certains éléments de suivi contenus aux paragraphes 65, 67 et 68 de la PR 2009-430.
Document: 1742280.pdf - 104KB

2012-07-23 - MTS Inc. and Allstream Inc. (collectively, MTS Allstream)
Description:  Pursuant to the Commission’s directives at paragraphs 65 through 68 of Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Accessibility of telecommunications and broadcasting services, 21 July 2009 (the Accessibility Policy), MTS Inc. and Allstream Inc. (collectively, MTS Allstream) are hereby filing their action plan report for making their corporate websites as accessible as possible for persons with disabilities.
Document: 1742271.docx - 132KB

2012-07-23 - Bell Canada, Bell ExpressVu Limited Partnership and Bell Mobility Inc.
Description: Pursuant to the Commission's directives in paragraphs 67 and 68 of Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Accessibility of telecommunications and broadcasting services, dated 21 July 2009, Bell Canada, Bell ExpressVu Limited Partnership and Bell Mobility Inc., are filing the results of a website accessibility audit and the associated action plan to address any accessibility gaps, with the Commission.
Document: 1742258.zip - 4628KB

2012-07-23 - Bell Aliant Regional Communications, Limited Partnership; KMTS; NorthernTel, Limited Partnership); and Télébec, société en commandite
Description: Pursuant to the Commission's directives in paragraphs 65-68 of Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Accessibility of telecommunications and broadcasting services, dated 21 July 2009, Bell Aliant Regional Communications, Limited Partnership; KMTS; NorthernTel, Limited Partnership); and Télébec, société en commandite are filing the results of a website accessibility audit and the associated action plan to address any accessibility gaps with the Commission.  This submission is also being made available in .txt format.
Document: 1742232.zip - 168KB

2012-06-22 - Saskatchewan Telecommunications (SaskTel)
Description: Saskatchewan Telecommunications (SaskTel) is in receipt of a letter dated 21 June 2012 wherein Rogers Communications (Rogers) has requested a 30 day extension for the filing of responses to the interrogatories, dated 25 May 2012, from the Commission.
Document: 1731823.docx - 51KB

2012-06-22 - Québecor Média inc.
Description: Québecor Média inc. (Québecor Média), au nom de sa filiale Vidéotron s.e.n.c. (Vidéotron), accuse réception d’une demande de prolongation de la part de Rogers eu
égard au dossier susmentionné en rubrique.
Document: 1731819.pdf - 21KB

2012-06-21 - Rogers Communications
Description: Rogers Communications (Rogers) is in receipt of interrogatories from the Commission dated May 25, 2012, which requests information pertaining to Message Relay Services. This request for information was also made to Rogers Wireless Partnership (which includes Chatr Wireless), and Fido Solutions Inc.
Document: 1731427.pdf - 29KB

2012-06-18 - Bell Canada
Description: Bell Canada (or the Company) received the Commission's correspondence of 25 May 2012, concerning the Final Report of the Feasibility of Video Relay Service (VRS) for Canada, filed by Bell Canada.  The Final Report was commissioned by Bell Canada, completed by Mission Consulting (Mission), with oversight by Bell Canada and an Advisory Committee of groups representing persons who are deaf and the hard of hearing. 
Docment: 1730139.doc - 51KB

2011-05-05 - EastLink for EastLink Bluewater Communications Inc.
Description: We are pleased to advise that EastLink Bluewater Communications Inc. (operating as “EastLink”) has launched its IP Relay Service as directed by Decision 2009-430. The service was officially available as of Friday, April 29, 2011.
Document: 1565413.pdf - 65KB

2011-05-05 - EastLink for Amtelecom Limited Partnership and People’s Tel Limited Partnership
Description: We are pleased to advise the Commission that both Amtelecom Limited Partnership (“Amtelecom”) and People’s Tel Limited Partnership (“People’s Tel”) have launched their IP Relay Service as directed by Telecom Decision CRTC 2009-430. The service was officially available as of Friday, April 29, 2011.
Document: 1565406.pdf - 65KB

2011-05-05 - EastLink
Description: EastLink has launched its IP Relay Service as directed by Telecom Decision CRTC
2009-430. The service was officially available as of Friday, April 29, 2011.
Document: 1565363.pdf - 65KB

2011-05-04 - CityWest Cable and Telephone Corp.
Description: Unfortunately our Internet Manager is no longer with CityWest Cable and Telephone and I have inherited the position but I have no knowledge of this CRTC requirement.
Document: 1564017.pdf - 13KB

2011-03-31 - Maskatel inc.
Description: Maskatel inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010.
Document: 1545040.pdf - 103KB

2011-03-31 - Téléphone Drummond inc.
Description: Téléphone Drummond inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010.
Document: 1544742.pdf - 352KB

2011-03-25 - Shaw Telecom G.P.
Description: Pursuant to RP CRTC 2009-430 and subsequent Commission letters, Shaw Telecom G.P. (Shaw) herein advises the Commission that it is now offering Internet Protocol (IP) Relay Services to its retail telephone customers.
Document: 1538238.pdf - 75KB

2011-03-01 - Maskatel inc.
Description: Maskatel inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010
Document: 1524712.pdf - 103KB

2011-03-01 - Téléphone Drummond Inc.
Description: Téléphone Drummond inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010
Document: 1524708.pdf - 351KB

2011-03-01 - Quebecor Media Inc. (QMI) pour Vidéotron s.e.n.c.
Description: Conformément aux directives émises dans la PR 2009-430 et dans les lettres
subséquentes du Conseil, Quebecor Media Inc. (QMi), au nom de sa filiale Vidéotron
s.e.n.c. (Vidéotron), est heureuse de confirmer, qu’en date de la présente, Vidéotron
offre à sa clientèle de détail l’accès au SRPI
Document: 1524653.pdf - 21KB

2010-02-01 - Maskatel inc.
Description: Maskatel inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010.
Document: 1497996.pdf - 103KB

2011-02-01 - Téléphone Drummond inc.
Description: Téléphone Drummond inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010.
Document: 1497989.pdf - 351KB

2011-01-06 - Primus Telecommunications Canada Inc.
Description: Primus Telecommunications Canada Inc. (“Primus”) has obtained a copy of the Commission’s letter dated 22 December 2010.
Document: 1483557.pdf - 22KB

2010-12-30 - Téléphone Drummond inc.
Description: Téléphone Drummond inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010.
Document: 1482130.pdf - 352KB

2010-12-30 - Maskatel inc.
Description: Maskatel inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010.
Document: 1482126.pdf - 103KB

2010-12-23 - Vianet Internet Solutions/ExaTEL
Description: In response to the Commission letter dated December 3, 2010, ExaTEL will be
utilizing Bell Canada/Bell Aliant’s wholesale web portal to implement IP Relay
service.
Document: 1481990.pdf - 16KB

2010-12-23 - Bragg Communications Inc., EastLink-Bluewater Communications Inc., Amtelecom Telco GP Inc. and People’s Tel Limited Partnership (collectively, the “Companies”)
Description: Bragg Communications Inc., EastLink-Bluewater Communications Inc., Amtelecom Telco GP Inc. and People’s Tel Limited Partnership (collectively, the “Companies”) are in receipt of a Commission letter dated 22 December 2010, granting extensions to certain LECs regarding their Internet Protocol Relay Services (“IP Relay”) launch dates.
Document: 1481988.pdf - 75KB

2010-12-22 - Shaw Telecom G.P.
Description: Shaw Telecom G.P. (“Shaw”) is in receipt of Commission letter dated 22 December 2010 with regard to the implementation of IP Relay Services pursuant to Telecom Regulatory Policy CRTC 2009-430 (TRP 2009-430); Accessibility of telecommunications and broadcasting services. In the letter the Commission grants extensions to certain parties for the implementation of IP Relay services.
Document: 1481254.pdf - 79KB

2010-12-13 - DERYtelecom ltée
Description: DERYtelecom ltée, accuse réception d'une lettre du 08 décembre 2010 de la part de Bell Aliant Communications régionales, Bell Canada, KMTS, NorthernTel et Télécbec, Société en commandite visant à repousser la date de mise en oeuvre du service de relais par protocole Internet.
Document: 1477530.pdf - 208KB

2010-12-13 - Coopérative de câblodistribution de l'arrière-pays
Description: La Coopérative de câblodistribution de l'arrière-pays, accuse réception d'une lettre de Québecor Média Inc. au nom de la filiale Vidéotron ltée, datée du 09 décembre 2010, dans laquelle elle s'adresse au CRTC, suivant une lettre qu'elle a elle-même reçue le 08 décembre 2010 de la part de Bell Aliant Communications régionales, Bell Canada, KMTS, Northern Tel et Télébec, Société en commandite (collectivement, Bell) visant à repousser la date de mise en oeuvre du service de relais par protocole Internet.
Document: 1476316.pdf - 406KB

2010-12-10 - TbayTel
Description: In response to the Commission's letter of December 3, 2010, Tbaytel like many other Small Incumbent Local Exchange Carriers, will be utilizing the Bell Canada's wholesale web portal to implement its IP Relay Service and as such we are in the same position as the other SILECs regarding our provisioning schedule.
Document: 1475874.pdf - 49KB

2010-12-10 - Amtelecom Telco GP Inc. and People’s Tel Limited Partnership
Description: Amtelecom Telco GP Inc. and People’s Tel Limited Partnership (collectively, the “Companies”) are in receipt of a Commission letter dated 3 December 2010, requiring that all local exchange carriers provide Internet Protocol Relay Service (“IP Relay”) to their end-customers and to file the proposed tariffs associated with the service by December 10, 2010.
Document: 1475867.pdf - 75KB

2010-12-10 - Ontario Telecommunications Association
Description: The Ontario Telecommunications Association (“the OTA”) has obtained a copy of your letter, dated 3 December 2010, that was sent to various companies regarding the requirement that all local exchange carriers provide Internet Protocol Relay Service (“IPRS”) to their end customers. The OTA is providing this response to your letter on the behalf of its member companies listed in the Attachment to this letter.
Document: 1475860.pdf - 86KB

2010-12-09 - Quebecor Media Inc., au nom de sa filiale Vidéotron ltée
Description: Quebecor Media Inc. (QMi), au nom de sa filiale Vidéotron ltée (Vidéotron), accuse réception d’une lettre du 08 décembre 2010 de la part de Bell Aliant Communications régionales, Bell Canada, KMTS, NorthernTel et Télébec, Société en commandite (collectivement, Bell) visant à repousser la date de mise en oeuvre du service de relais par protocole Internet (SRPI).
Document: 1475850.pdf - 23KB

2010-12-09 - Northwestel Inc.
Description: In response to the Commission letter dated December 3, 2010, Northwestel will be utilizing Bell Canada’s wholesale web portal to implement its IP Relay service and as such we are in the same position as Telebec with regards to our provisioning schedule.
Document: 1475823.doc - 97KB

2010-12-08 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada, Kenora Municipal Telephone Service, NorthernTel, Limited Partnership and Telebec, Limited Partnership, (the Companies)
Description: Pursuant to the Commission's determination of 25 June 2010, Bell Aliant Regional Communications, Limited Partnership (Bell Aliant), Bell Canada, KMTS, NorthernTel, Limited Partnership and Telebec, Limited Partnership, (collectively, the Companies) informed the Commission on 30 November 2010 that they would be unable to file proposed tariff amendments reflecting the revised effective dates of their retail and wholesale Internet Protocol (IP) Relay services. 
Document: 1474554.doc - 106KB

2010-12-01 - Maskatel inc.
Description: Maskatel inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010.
Document: 1469192.pdf - 103KB

2010-12-01 - Téléphone Drummond Inc.
Description: Téléphone Drummond inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010.
Document: 1469190.pdf - 351KB

2010-11-30 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada, Kenora Municipal Telephone Service, NorthernTel, Limited Partnership and Telebec, Limited Partnership, (the Companies)
Description: Pursuant to the Commission's determination of 25 June 2010, Bell Aliant Regional Communications, Limited Partnership (Bell Aliant), Bell Canada, Kenora Municipal Telephone Service, NorthernTel, Limited Partnership and Telebec, Limited Partnership, (collectively, the Companies) wish to inform the Commission that they will be unable to file proposed tariff amendments reflecting the revised effective dates of their retail and wholesale Internet Protocol (IP) Relay services at this time.
Document: 1468258.doc - 132KB

2010-11-05 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS” or the “Company”) files this letter to update the Commission on the status of its implementation of IP Relay services. This filing is in compliance with the Commission’s directions contained in its June 25, 2010 letter1 which required the Company to provide a status report regarding the progress of its retail and wholesale IP Relay service offerings.
Document: 1459845.doc - 107KB

2010-11-05 - Bell Aliant Regional Communications, Limited Partnership (on behalf of Télébec, Société en commandite, NorthernTel, and KMTS) and Bell Canada (on behalf of itself and Bell Mobility)
Description: Bell Aliant Regional Communications, Limited Partnership (on behalf of Télébec, Société en commandite, NorthernTel, and KMTS) and Bell Canada (on behalf of itself and Bell Mobility) (collectively, the Companies) provide the following response to the Commission staff letter dated 19 October 2010.  The staff letter requested an update concerning the information that the Companies had filed in its 25 June 2010 submission to the Commission.
Document: 1459839.zip - 52KB

2010-11-05 - Saskatchewan Telecommunications
Description: On 22 March 2010, Commission staff requested the prominent Canadian Wireless Service Providers (WSPs) to provide a list of the handsets currently offered and/or planned to be offered that “that will provide access to wireless service by persons who are blind and/or have moderate-to-severe mobility or cognitive disabilities”, pursuant to paragraph 44 of the Accessibility Policy. 
Document: 1459831.zip - 122KB

2010-11-01 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS” or the “Company”) is in receipt of a letter issued by Commission staff on October 19, 2010 as part of the follow-up to the Accessibility Policy.  Commission staff have asked the major wireless service providers to provide an update to the list of handsets that they currently offer and/or plan to offer that provide access to persons who are blind and/or have moderate-to-severe mobility or cognitive disabilities, including handsets that are to be made available before December 31, 2010.
Document: 1457535.doc - 45KB - 1457535.txt - 3KB

2010-11-01 - MTS Allstream Inc.
Description: MTS Allstream Inc. (MTS Allstream) is in receipt of a letter from Commission staff, dated 19 October 2010, requesting an update of the information on wireless handsets that MTS Allstream offers to provide access to persons who are blind and/or have moderate-to-severe mobility or cognitive disabilities. Commission staff initially requested this information in a 22 March 2010 letter following up on certain issues relating to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Accessibility of telecommunications and broadcasting services, 21 July 2009 (the Accessibility Policy). The following is MTS Allstream's update to the information previously filed on 12 April 2010.
Document: 1457419.zip - 84KB

2010-11-01 - Quebecor Media Inc., on behalf of Videotron Ltd.
Description: In accordance with the Commission directive in its letter of 19 October 2010, QMI, on behalf of Videotron, hereby submits its response to the Commission’s request regarding an update of the information filed on 22 March 2010 concerning the availability of wireless handsets with characteristics that meet the needs of persons who are blind and/or have moderate-to-severe mobility or cognitive disabilities.
Document: 1457379.pdf - 79KB

2010-11-01 - Rogers Communications
Description: Rogers Communications (“Rogers”) is in receipt of the Commission’s letter dated October 19, 2010, requesting an update on the accessible handsets we currently offer and/or plan to offer for persons who are blind and/or have moderate-to-severe mobility or cognitive disabilities, in accordance with paragraphs 44 and 46 of the Accessibility Policy.
Document: 1457364.pdf - 57KB

2010-09-29 - Accessible Media Inc. (AMI) (formerly The National Broadcast Reading Service Inc.)
Description: Accessible Media Inc. (“AMI”) (formerly The National Broadcast Reading Service Inc.) is writing this letter in support of a campaign by The Neil Squire Society to urge the Commission to require Canadian wireless service providers to offer at least one wireless phone handset that meets the needs of people who are blind and/or have a moderate-to-severe mobility impairment and/or have a cognitive impairment.
Document: 1445436.pdf - 145KB

2010-09-28 - Téléphone Drummond inc.
Description: Téléphone Drummond inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010.
Document: 1444579.pdf - 351KB

2010-09-28 - Maskatel inc.
Description: Maskatel inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010.
Document: 1444557.pdf - 103KB

2010-09-13 - TELUS Communications Company
Description: In accordance with the Commission’s letter dated 25 June 2010, TELUS Communications Company confirms that it is still planning to implement IP Relay service for its retail customers on 21 September 2010.
Document: 1438669.pdf - 17KB

2010-09-03 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS” or the “Company”) files this letter to update the Commission on the status of its implementation of IP Relay services. This filing is in compliance with the Commission’s directions contained in its June 25, 2010 letter1 which required the Company to provide a status report regarding the progress of its retail and wholesale IP Relay service offerings.
Document: 1436114.pdf - 143KB

2010-08-31 - Téléphone Drummond inc.
Description: Téléphone Drummond inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010.
Document: 1434848.pdf - 351KB

2010-08-31 - Maskatel inc.
Description: Maskatel inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010.
Document: 1434840.pdf - 103KB

2010-08-05 - The Neil Squire Society
Description: The Neil Squire Society would like to submit the following comments in response to the letters filed by the wireless service providers (WSPs) in response to our complaint in regards compliance to  the CRTC directive described in Paragraph 44 of the “Broadcast and Telecom Policy CRTC 2009-430, Accessibility of Telecommunications and Broadcasting Services (“Accessibility Policy”).
Document: 1425596.doc - 81KB

2010-08-03 - TELUS Communications Company
Description: TELUS Communications Company files this letter to update the Commission on the status of its implementation of IP Relay services.
Document: 1423159.pdf - 153KB

2010-08-03 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada, Kenora Municipal Telephone Service, NorthernTel, Limited Partnership and Télébec, Société en commandite (the Companies)
Description: This submission is made on behalf of Bell Aliant Regional Communications, Limited Partnership (including Kenora Municipal Telephone Service, NorthernTel, Limited Partnership, and Télébec, Société en commandite;) and Bell Canada and their affiliates (collectively, the Companies) in response to the Commission direction, at paragraph 64 of Broadcasting and Telecom Regulatory Policy CRTC 2009-430
Document: 1423148.doc - 73KB

2010-07-29 - Téléphone Drummond inc.
Description: Téléphone Drummond inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010
Document: 1422634.pdf - 351KB

2010-07-29 - Maskatel inc.
Description: Maskatel inc., à titre d'entreprise de services locaux concurrente (ESLC) dont Telus n'est pas le fournisseur de service de relais IP sous-jacent, vous fait parvenir la présente  lettre conformément aux instructions contenues plus particulièrement au deuxième paragraphe de la page 4 de la correspondance reçue du Conseil et datée du 25 juin 2010
Document: 1422632.pdf - 102KB

2010-07-13 - Neil Squire Society
Description: We received copies of the responses to the letter from the CRTC dated June 10, 2010 from the major TSP’s related to the formal complaint we filed on behalf of our clients and participants. The Neil Squire Society would like to formally request a right to reply to the responses filed by these TSP’s.
Document: 1415926.pdf - 48KB

2010-06-28 - Quebecor Media Inc., on behalf of Videotron Ltd.
Description: In accordance with the Commission directive in its letter of 10 June 2010, QMI, on behalf of Videotron, hereby submits this response to the Commission’s questions regarding consultations with representatives of persons with mobility disabilities and the availability of wireless handsets with characteristics that meet the needs of these persons.
Document: 1410983.doc - 170KB

2010-06-25 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS” or the “Company”) is in receipt of a letter issued by Commission staff on June 10, 2010 as part of the follow-up to Broadcasting and Telecom Regulatory Policy CRTC 2009-430 Accessibility of telecommunications and broadcast services, (the “Accessibility Policy”).  With its letter, the Commission enclosed a complaint filed by the Neil Squire Society (“NSS”), dated May 18, 2010.
Document: 1410608.zip - 58KB - 1410608.txt - 10KB

2010-06-25 - Saskatchewan Telecommunications
Description: Saskatchewan Telecommunications (SaskTel) acknowledges the receipt of your letter, dated 10 June 2010, and a copy of a letter from the Neil Squire Society (the NSS), dated 18 May 2010.  In its letter, the NSS alleges that SaskTel has failed to comply with the provisions of the Accessibility Policy that “by 21 October 2009, all WSPs offer and maintain in their inventories at least one type of wireless mobile handset that will provide access to wireless service by persons who are blind and/or have moderate-to-severe mobility or cognitive disabilities".
Document: 1410595.zip - 70KB

2010-06-25 - Rogers Communications Inc.
Description: Rogers Communications Inc (“Rogers”) is in receipt of the Commission’s letter dated June 10, 2010, regarding follow-up to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Accessibility of Telecommunications and broadcasting services (“Accessibility Policy”), and the May 18, 2010 letter to the CRTC from the Neil Squire Society (NSS).
Document: 1410587.pdf - 138KB

2010-06-25 - MTS Allstream Inc.
Description: MTS Allstream Inc. (MTS Allstream) is in receipt of a letter from Commission staff, dated 10 June 2010, following up on a letter received from the Neil Square Society (NSS) relating to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Accessibility of telecommunications and broadcasting services, 21 July 2009 (the Accessibility Policy). MTS Allstream is hereby providing its responses and comments, as requested.
Document: 1410567.pdf - 82KB

2010-06-25 - Bell Aliant Regional Communications, Limited Partnership (on behalf of Télébec, société en commandite) and Bell Canada (on behalf of itself and Bell Mobility) (the Companies)
Description: Bell Aliant Regional Communications, Limited Partnership (on behalf of Télébec, société en commandite) and Bell Canada (on behalf of itself and Bell Mobility) (collectively, the Companies) provide the following response to a Commission staff letter dated 10 June 2010. 
Document: 1410542.zip - 163KB

2010-06-01 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS” or the “Company”) files this Reply in accordance with instructions from Commission staff regarding the Company’s request for an extension to the date for delivery of IP Relay services. The Company requested a two-month extension to September 21, 2010 for its retail IP Relay services and an extension to December 31, 2010 for its wholesale IP Relay services. TELUS filed its request for an extension in a letter dated May 3, 2010.

Document: 1401047.doc - 35KB - 1401047.txt - 12KB

2010-05-31 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada and Bell Mobility Inc. (the Companies)
Description: By Commission staff letter dated 20 May 2010, Bell Canada was requested to provide the Commission with a list of handsets that are currently offered and/or planned to be offered, in accordance with the requirements of paragraphs 44 and 46 of the Broadcasting and Telecom Regulatory Policy CRTC 2009-430. This response is submitted on behalf of Bell Aliant Regional Communications, Limited Partnership, Bell Canada and Bell Mobility Inc. (collectively, the Companies).
Document: 1400249.zip - 784KB

2010-05-26 - Saskatchewan Telecommunications
Description: Saskatchewan Telecommunications (SaskTel) has received your letter, dated 11 May 2010, regarding the above Subject.
Document: 1398002.zip - 113KB

2010-05-26 - Rogers Communications Inc.
Description: Rogers Communications Inc (“Rogers) is in receipt of the Commission’s letter dated May 11, 2010, regarding TELUS’ request for an extension of the deadline to meet the IP Relay requirements in Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Accessibility of Telecommunications and broadcasting services (“Accessibility Policy”).
Document: 1397984.pdf - 46KB

2010-05-26 - Bell Aliant Regional Communications, Limited Partnership and Bell Canada (collectively, the Companies)
Description: Pursuant to the Commission staff letter of 11 May 2010 setting out a process for the request by TELUS Communications Company (TELUS) for an extension of the deadline for implementing its IP Relay Service offerings, Bell Aliant Regional Communications, Limited Partnership and Bell Canada (collectively, the Companies) hereby submit their comments.
Document: 1397968.doc - 79KB

2010-05-26 - Bragg Communications Inc., operating as EastLink
Description: Bragg Communications Inc., operating as EastLink, is in receipt of the Commission’s letter dated May 11, 2010, regarding TELUS’ request for an extension to the deadline by which IP Relay Service (IPRS) must be provided. TELUS has requested that it be granted an extension until December 31, 2010, to implement IPRS on behalf of its wholesale customers. EastLink supports TELUS’ request.
Document: 1397958.pdf - 156KB

2010-05-26 - MTS Allstream Inc.
Description: Further to the Commission staff letter dated 11 May 2010, these are the comments of MTS Allstream Inc. (MTS Allstream) in relation to the request from TELUS Communications Company (TELUS) for a two month extension, to 21 September 2010, for the implementation of its retail IP Relay service in its incumbent serving areas, as well as an extension to 31 December 2010 for the provision of a third-party IP Relay product that it is developing for wholesale customers.
Document: 1397952.pdf - 56KB

2010-05-26 - Quebecor Media Inc. au nom de Vidéotron ltée
Description: En réponse à la lettre du 11 mai 2010 du Conseil, Quebecor Media Inc. (QMI), au nom de sa filiale Vidéotron ltée (Vidéotron), soumet ses commentaires relativement à la demande de la Société TELUS Communications Inc. (TELUS) visant à repousser la date de mise en oeuvre du service de relais par protocole Internet (SRPI).
Document: 1397946.pdf - 26KB

2010-05-21 - Bragg Communications Inc., operating as EastLink
Description: Bragg Communications Inc., operating as EastLink, is in receipt of the Commission’s letter dated March 22, 2010, regarding follow up to the Accessibility Policy. EastLink provides herein its responses and comments as requested and apologizes for its late submission thereof.
Document: 1398024.pdf - 122KB

2010-05-18 - Neil Squire Society
Description: The Neil Squire Society, on behalf of the clients and participants that it serves, are putting forth this formal complaint regarding the major wireless service providers as per the Broadcasting and Telecom Regulatory Policy CRTC 2009-430, July 2009, paragraph 44.
Document: 1406653.doc - 26KB

2010-05-18 - Cogeco Cable Inc.
Description: In response to the Commission May 11, 2010 letter regarding the TELUS Communications Company Inc. (TELUS) request for extension of the implementation deadline of IP Relay services, Cogeco Cable Inc. (Cogeco) is providing the following comments on behalf of Cogeco Cable Canada LP and Cogeco Câble Québec s.e.n.c.
Document: 1400812.pdf - 24KB

2010-05-13 - Cogeco Cable Inc. déposées au nom de Cogeco Cable Canada LP et de Cogeco Câble Québec s.e.n.c. (Cogeco)
Description: En réponse au courriel du 5 mai 2010 de la directrice de Politique sociale et des
consommateurs du CRTC, faisant suite à la lettre du Conseil du 22 mars sur le sujet
mentionné en rubrique, veuillez trouver ci-après les observations de Cogeco Cable
Inc. déposées au nom de Cogeco Cable Canada LP et de Cogeco Câble Québec
s.e.n.c. (Cogeco), sur certains éléments de suivi contenus dans la politique en
matière d’accessibilité.
Document: 1393800.pdf - 23KB

2010-05-12 - Saskatchewan Telecommunications
Description: Saskatchewan Telecommunications (SaskTel) has received a copy of a letter, dated 3 May 2010, from TELUS Communications Company (TELUS) requesting the Commission grant an extension to 21 September 2010 at which time it would initiate its IP Relay service to its retail customers, and an extension until December 31, 2010 for TELUS to implement its wholesale IP Relay services on behalf of each of the Telecommunications Service Providers identified in the Attachment to TELUS’ letter.
Document: 1393083.doc - 68KB

2010-05-07 - Canadian Association of the Deaf (CAD)
Description: The Canadian Association of the Deaf (CAD) is in receipt of a letter dated 3 May 2010 in which Telus requests an extension of the deadline for implementation of IP Relay Service.
document: 1392198.pdf - 624KB

2010-05-04 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS” or the “Company”) files these responses to Commission staff questions issued on March 22, 2010 as part of the follow-up to Policy 2009-430.  TELUS responds to each of the Commission’s questions below.
Document: 1389114.zip - 39KB - 1389114.txt - 8KB

2010-05-03 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS” or the “Company”) files this letter to update the Commission on the status of its implementation of IP Relay services.
Document: 1388451.pdf - 102KB

2010-04-27 - Bell Canada and Bell Aliant Regional Communications, Limited Partnership (the Companies)
Description: In a letter dated 5 March 2010, Bell Canada and Bell Aliant Regional Communications, Limited Partnership (collectively, the Companies) requested a two-month extension to the date for launching Internet Protocol Relay (IP Relay) service in order to find an appropriate third-party vendor to provide this service.  The Commission granted the requested extension by letter 30 March 2010, extending the implementation date for IP Relay to 21 September 2010 for the Companies.
Document: 1385931.doc - 72KB

2010-04-21 - Télébec, Société en commandite, NorthernTel, Limited Partnership et KMTS (les Entreprises)
Description: Dans la Politique réglementaire de radiodiffusion et de télécom CRTC 2009-430, le Conseil indiquait que toutes les entreprises de services locaux (« ESL ») devaient offrir, au plus tard le 21 juillet 2010, le service de relais par protocole Internet (« SRPI »), tel que mentionné au paragraphe 21.
Document: 1384205.pdf - 124KB

2010-04-16 - Quebecor Media Inc. au nom de Vidéotron ltée
Description: Conformément aux directives émises par le Conseil dans sa lettre du 22 mars 2010, QMI, au nom de Vidéotron ltée (Vidéotron), soumet ses renseignements relativement à certains éléments de suivi contenus dans la PR 2009-430. QMI s’excuse du retard lié à cette soumission.
Document: 1382502.pdf - 33KB

2010-04-15 - Rogers Communications Inc.
Description: Rogers Communications Inc (“Rogers) is in receipt of the Commission’s letter dated March 22, 2010, regarding follow up to issues related to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Accessibility of telecommunications and broadcasting services, (“the Decision”). The following is the requested status update for Rogers. Rogers appreciates the opportunity to make this submission and apologies for the late submission.
Document: 1382167.pdf - 42KB

2010-04-14 - Shaw Communications Inc.

Description: Shaw Communications Inc. (Shaw) is in receipt of correspondence from the
Commission dated 22 March 2010 requesting the status of certain items related to the
Accessibility Policy. Shaw herein provides its comments on the items set out in the letter.

Document: 1381750.pdf - 85KB

2010-04-12 - Saskatchewan Telecommunications

Description: Saskatchewan Telecommunications (SaskTel) is in receipt on a Commission staff letter dated 22 March 2010, requesting relevant participants of the Accessibility and Deferral Account Proceedings report on actual and planned consultations in regard to certain services.  The following constitutes SaskTel’s response to Commission staff questions.

Document: 1381155.zip - 58KB

2010-04-12 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada, Bell ExpressVu Limited Partnership, Bell Mobility Inc., NorthernTel, Limited Partnership and Télébec, Société en commandite (the Companies)

Description: Pursuant to the Commission's letter dated 22 March 2010, requesting a report on actual and planned consultations and to confirm the status of some related items that were set out in BTRP 2009-430, Bell Aliant Regional Communications, Limited Partnership (Bell Aliant), Bell Canada, Bell ExpressVu Limited Partnership (Bell TV), Bell Mobility Inc., NorthernTel, Limited Partnership and Télébec, Société en commandite (collectively, the Companies) submit the following comments.

Document: 1381136.zip - 511KB - 1381136.txt - 11KB

2010-04-12 - MTS Allstream Inc.

Description: MTS Allstream Inc. (MTS Allstream) is in receipt of a letter from Commission staff, dated 22 March 2010, following up on certain issues relating to Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Accessibility of telecommunications and broadcasting services, 21 July 2009 (the Accessibility Policy). MTS Allstream is hereby providing its responses and comments, as requested.

Document: 1381035.zip - 66KB

2010-03-05 - Bell Canada and Bell Aliant Regional Communications, Limited Partnership (the Companies)

Description: Bell Canada and Bell Aliant Regional Communications, Limited Partnership (or the Companies) are writing to request a two-month extension to the date for launching Internet Protocol Relay (IP Relay) service.  It has recently come to the Companies' attention that the procurement process with respect to IP Relay providers may not be sufficient to allow the Companies to select an appropriate provider.

Document: 1366740.doc - 76KB

2010-01-22 - Canadian Association of the Deaf (CAD)

Description: In the above CRTC decision, the Commission directed the telcos and the wireless service providers to consult with the consumers in the development and implementation of Internet Relay Service, Video Relay Service trials (Bell Canada and Telus), improved emergency (911) telecom services, mobile wireless services, improved customer information and support, promotion of disability-specific services and products, and improved website accessibility.

document: 1380998.pdf - 151KB

2009-11-04 - Canadian Association of Broadcasters (CAB)

Description: In response to your letter dated 28 October responding to CAB’s letter of 21 October, I hereby confirm that the means by which meetings are conducted and facilitated for both closed captioning working groups will be included in our follow-up submission.
Document: 1320703.htm - 9KB

2009-10-28 - Saskatchewan Telecommunications

Description: Pursuant to the procedures set out at paragraph 44 of Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Saskatchewan Telecommunications (SaskTel) hereby confirms its compliance with the Commission directive that all wireless service providers offer and maintain in their inventories at least one type of wireless mobile handset that will provide wireless service by persons who are blind and/or have moderate-to-severe mobility or cognitive disabilities.

Document: 1309136.zip - 56KB

2009-10-21 - Canadian Association of Broadcasters (CAB)

Description: On July 21, 2009 the Commission released its Accessibility of telecommunications and broadcasting services policy (BTRP CRTC 2009-430) which addresses unresolved issues related to the accessibility of telecommunications and broadcasting services to persons with disabilities.

Document: 1307265.pdf - 243KB

2009-10-21 - MTS Allstream Inc.

Description: Pursuant to paragraph 44 of Broadcasting and Telecom Regulatory Policy CRTC 2009-430, 21 July 2009, MTS Allstream Inc. is confirming its compliance with the Commission's directive that by 21 October 2009 all wireless service providers offer and maintain in their inventories at least one type of wireless mobile handset that will provide access to wireless service by persons who are blind and/or have moderate-to-severe mobility or cognitive disabilities.

Document: 1303131.pdf - 192KB

2009-01-28 - Centre Québécois de la déficience auditive (CQDA)
Description: Le Centre québécois de la déficience auditive souhaite, par la présente, demander le retrait du document déposé dans le cadre de l'audience en rubrique, le 12 décembre dernier,
Document: 1017818.pdf - 55KB

2009-01-07 - Joe Clark
Description: This is a petition to extend the deadline to submit comments in the current accessibility hearing, 2008-8. The deadline of January 12 must be extended because
Document: 1000716.htm - 6KB

2008-12-24 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS” or “the Company”) is in receipt of a letter dated 23 December 2008 from Saskatchewan Telecommunications (« SaskTel ») requesting that the Commission delay the submission of Final Reply comments, or the responses to the 19 December 2008 interrogatories or both until 26 January 2009, due to staff vacations to celebrate the Holidays.
Document: 1000043.zip - 21KB

2008-12-23 - Saskatchewan Telecommunications
Description: Saskatchewan Telecommunications (SaskTel) received interrogatories from the Commission late in the afternoon of 19 December 2008 requesting details of its
Message Relay Service.
Document: 999615.pdf - 27KB

2008-11-01 - The National Broadcast Reading Services Inc. (NBRS)
Description: The following people will represent The National Broadcast Reading Services Inc. (NBRS) at an issue hearing organized by the Commission and scheduled to begin Monday 17 November 2008 at the Conference.
Document: 976840.pdf - 81KB

2008-10-29 - Synthetic Imaging Research Inc. (SIRI)
Description: This is an application to the Canadian Radio-television and Telecommunications Commission ("CRTC") by Synthetic Imaging Research Inc. ("SIRI") and the Adaptive Technology Resource Centre ("ATRC") at the University of Toronto to make two separate but related presentations, at Public Hearing   CRTC-2008-08-02, on the status and value of mobile phone-based navigation techniques for enhancing mobility for the visually impaired.
Document: 973493.doc - 120KB

2008-10-29 - Saskatchewan Telecommunications
Description: At paragraph 31 of Unresolved issues related to the accessibility of telecommunications and broadcasting services to persons with disabilities, Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, 10 June 2008, Saskatchewan Telecommunications (SaskTel) hereby provide notice of their intention to participate in the oral hearing scheduled to commence on 18 November 2008.
Document: 970961.doc - 63KB

2008-09-29 - Canadian Cable Systems Alliance (CCSA)
Description: The Canadian Cable Systems Alliance did not originally intend to appear at the public hearing of the subject matter. As a result of having participated in two rounds of interrogatories and responses, CCSA now considers it important that the unique perspective of small BDUs and ISPs across Canada with respect to accessibility issues be heard and considered at the public hearing of this matter. CCSA considers it to be critical that the technical and economic circumstances faced by such BDUs and ISPs be understood.
Document: 957730.doc - 330KB

2008-09-25 - Fasken Martineau DuMoulin LLP for Hands on Video Relay Services, Inc. (HOVRS) subsidiary of GoAmerica, Inc.
Description: This is further to conversations we have had with Kathleen Taylor about the above-referenced Public Notice regarding accessibility issues in both the broadcasting and telecommunications sectors. We act for Hands On Video Relay Services, Inc. ("HOVRS"), a leading provider in North America of communications products and services to consumers who are deaf or hard of hearing.
Document: 956281.doc - 105KB

2008-09-24 - CBC/Radio-Canada
Description: Further to your letter dated July 31, 2008, CBC/Radio-Canada wishes to inform you that it does not intend to appear at the November 17th public consultation on Unresolved issues related to the accessibility of telecommunications and broadcasting services for persons with disabilities.
Document: 956056.doc - 43KB - 956056.txt - 2KB

2008-07-24 - Citizens with Disabilities - Ontario (CWD-O)
Description: Please find attached a copy of a letter expressing the desire of Citizens With Disabilities - Ontario (CWD-O) to make both written and oral submissions to the Commission regarding barriers to persons with disabilities living in Ontario .
Document: 932225doc - 36KB

2008-07-24 - CBC/Radio-Canada
Description: CBC/Radio-Canada would like to reserve its right to participate at the 17 November 2008 public hearing.   We will inform the CRTC whether or not we will participate in this public consultation only when we have had the opportunity to review the public comments filed in this proceeding.
Document: 930971.doc - 40KB - 930972.html - 3KB - 930971.txt - 1KB

2008-07-23 - Canadian Hard of Hearing Association
Description: Further to my recent letter dated July 14, 2008 regarding the above subject. I am writing to advise you that I have arranged a meeting with both my local Emergency Service manager and OAB member.
Document: 929879.pdf - 32KB

2008-07-22 - Joe Clark
Description: The Open & Closed Project informs the Commission that it will participate in this proceeding by reply comments only. There is nothing in the rules that prevents this choice, so we exercise it.
Document: 929767.html - 2KB

2008-07-08 - Joe Clark
Description: The Open & Closed Project will not be able to make the CRTC's "invitation" deadline of 2008.07.10. Don't take this as an indication of a lack of interest in the process. Full comments will be provided in due course, and we will appear at the hearing in full force.
Document: 929759.htlm - 3KB

2008-07-02 - Canadian Association of the Deaf (CAD)
Description:  The Canadian Association of the Deaf (CAD) supports ARCH's request for a change in the schedule.  The current schedule is unreasonable in not allowing enough time.
Document: 924013.doc - 1119KB

2008-06-30 - TELUS Communications Company
Description:  TELUS is in receipt of a letter from the ARCH Disabality Law Center (ARCH) dated June 26, 2008 requesting that the Commission amend the deadlines for submissions set out in paragraphs 20 to 27 of the above referenced public notice
Document: 923209.pdf - 21KB - 923209doc - 39KB - 923209txt - 2KB

2008-06-30 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada and Télébec, Société en commandite (the Companies)
Description: The Companies are in receipt of a letter dated 26 June 2008 from ARCH Disability Law Centre (ARCH) requesting a modification to the procedures set out in the above-referenced Broadcasting and Telecom Public Notices.
Document: 923199.doc - 107KB

2008-06-27 - Cummings, Marcia
Description: I am writing to support the views expressed by Arch Disability Law Centre regarding the extremely short time-span given to collect information and invite interested parties to respond to this extremely important public notice. I personally have only known about the proceedings since June 26 and require more than 14 days to formulate my response.
Document: 926705.doc - 41KB

2008-06-27 - Alliance for Equality of Blind Canadians / L'Alliance pour l'égalité des personnes aveugles du Canada (AEBC)
Description: The Alliance for Equality of Blind Canadians / L'Alliance pour l'ÉgalitÉ des Personnes Aveugles du Canada (AEBC), a national not for profit organization of rights holders who are blind, deaf-blind and partially sighted, that has responded to a number of CRTC's past Public Notices, is writing in support of ARCH Disability Law Centre's request for an extension in the time frame to file initial comments on this critical PN.
Document: 926738.doc - 45KB

2008-06-26 - ARCH Disability Law Centre (ARCH)
Description: We are writing to request that deadline dates for the above-noted proceeding be amended. Our request is based on ARCH Disability Law Centre's belief that the time limit provided to submit initial comments is insufficient.   In fact, due to what appears to be a distribution error, ARCH has not had the benefit of the full 30 day period provided .
Document: 921652.doc - 78KB


Section 2b) Initial comments to the Commission

2008-09-26 - Citizens with Disabilities - Ontario (CWD-O)
Description: Please find attached, as discussed during our telephone conversation today, the written submissions from CWD-O. We will supplement and emphasis the barriers faced by persons with disabilities in Ontario to telecommunications during our oral submissions before the hearings in November.
Document: 957281.zip - 56KB

2008-08-25 - David Poirier
Description: Web CapTel currently offered to the deaf and Hard of hearing in the US through Sprint is changing lives. The deaf have affordable technology, (all that is required is a computer and an internet connection and their standard home phone or cell phone) and bringing the deaf into the world of communication. How wonderful not to have to purchase a cumbersome and expensive TTY phone.
Document: 943593.htm - 3KB

2008-07-26 - Axel Grueger
Description: I have interest and in the areas of concern that the CRTC is undertaking. As a PWD with a significant vision impairment, the outcome of these hearings has a direct impact on me and others like me with similar issues. Print challenges through radio, wireless and television with it's rapid growth in use and technological advances are leaving a large number of people in the dark and this needs to be addressed immediately before it gets further out of hand.
Document: 932212.doc - 40KB

2008-07-25 - ARCH Disability Law Centre (ARCH)
Description: On July 24, 2008 , ARCH Disability Law Centre submitted its Initial Comments to the CRTC in the above-noted Public Notice.   Unfortunately, due to computer difficulties, there was a problem with the formatting of the document.   We are therefore submitting a revised version of our Initial Comments, and have attached it with this letter.
Document: 930960doc - 120KB - 930960txt - 31KB

2008-07-24 - ARCH Disability Law Centre (ARCH)
Description: ARCH Disability Law Centre is pleased to submit the enclosed Initial Comments in accordance with the procedures established at paragraph 21 of the above-noted Public Notice, as amended by Commission letter dated July 2, 2008.
Document: 931248doc - 118KB (see corrected version dated July 25th)

2008-07-24 - Council of Canadians with Disabilities
Description: The Council of Canadians with Disabilities (CCD) is pleased to provide the CRTC with its preliminary comments on the accessibility of telecommunications and broadcasting services for persons with disabilities, in response to Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8 and will be developing a substantive submission for the Commission. CCD seeks to appear at the public consultation, scheduled to begin on 17 November 2008 .
Document: 931981.zip - 101KB - 931981.txt - 63KB

2008-07-24 - Edwin "Ross" Eadie
Description: I would like to present my perspective to the Commission during the hearing starting on November 17, 2008 from the Winnipeg office of the CRTC.
Document: 931380.doc - 31KB - 931380.txt - 9KB

2008-07-24 - Chris and Marie Stark
Description: This is a second submission by Chris and Marie Stark on tactile key pads and other issues. It also contains specific recommendations designed to help us customers who are blind receive equal access, usability and value for money paid for services to licensed cable, satellite, cell phone and telephone companies like Rogers and Bell Canada. It is also a request that the CRTC require these licensees to obay previous orders and decisions intended to help people who are blind.
Document: 930969doc - 9KB

2008-07-24 - The Canadian National Institute for the Blind (CNIB)
Description: CNIB is pleased to submit the enclosed Comments in accordance with the procedures established at paragraph 21 of the above-noted Public Notice, as amended by Commission letter (File No. 8665-C12-200807943) dated July 2, 2008.
Document: 930966doc - 82KB

2008-07-24 - Canadian Association of the Deaf
Description: The Canadian Association of the Deaf has a wide range of outstanding issues, most of which it has brought up to the CRTC previously and which it has either been told to hold until a more appropriate time (i.e. now) or which have been dealt with by CRTC only partially or unsatisfactorily.  CAD submits that significant improvements can only be achieved in Telecommunications matters by changing the manner in which services are provided and taking them out of the ILECs hands.
Document: 930925.zip - 379KB

2008-07-24 - TELUS Communications Company
Description: In accordance with the procedures as set out by the Commission at paragraph 20 of Notice 2008-8 and by the Commission staff's letter dated July 2, 2008 , TELUS Communications Company ("TELUS" or the "Company") files these Comments in relation to this proceeding.
Document: 930945doc - 33KB - 930945txt - 3KB

2008-07-24 - Sorenson Communications of Canada, ULC
Description: Request an opportunity to make an oral presentation at the public consultation in the event the Commission would like further details with respect to these initial comments on the significant advantages to be gained by the deaf and hard-of­hearing persons in Canada with respect to the provision of Video Relay Service (VRS) and IP Relay Service.
Document: 930940.zip - 2968KB

2008-07-24 - Rogers Communications Inc.
Description: Rogers Communications Inc. (Rogers) is filing these comments in accordance with the procedures established by the Commission in the above-noted proceeding.
Document: 930932doc - 537KB - 930932txt - 5KB

2008-07-24 - Canwest Media Inc.
Description: Canwest Media Inc. (Canwest) hereby submits comments related to issues raised in the above noted BNPH.
Document : 930921.doc - 99KB

2008-07-24 - Canadian Association of Broadcasters (CAB)
Description: The Canadian Association of Broadcasters (CAB) is the national voice of Canada 's private broadcasters, representing the vast majority of Canadian programming services, including private radio and television stations, networks, specialty, pay and pay-per-view services.   The goal of the CAB is to represent and advance the interests of Canada 's private broadcasters in the social, cultural and economic fabric of the country.
Document: 930920doc - 481KB - 930920txt - 35KB

2008-07-24 - Pelmorex Media Inc.
Description: Pelmorex Media Inc. (Pelmorex) is pleased to participate in the above-noted public consultation that addresses unresolved issues related to the accessibility of telecommunications and broadcasting services to persons with disabilities.
Document: 930916.doc - 107 KB

2008-07-24 - Canadian Council of the Blind
Description: Re: Telecom Public Notice CRTC 2008-8 - Unresolved issues related to the accessibility of telecommunications and broadcasting services for persons with disabilities, Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8 - Comments of the Canadian Council of the Blind
Document: 930902.doc - 107KB

2008-07-23 - Chris and Marie Stark
Description: This is a submission in support of the need for much greater access, level of usability, level of functionality and equal benefit from services and the money paid for them by persons who are blind. Rogers and Bell Canada, in our opinion, have been notorious for their efforts to exploit and victimise people who are blind trying to benefit from their services and as licensees the CRTC must correct this scandalous behaviour resulting from a lack of regulatory protection for citizens who are blind. The approach of leaving accessibility to market forces has, as predicted, been a failure which has allowed these companies to exploit, victimise and abuse people who are blind since 1994.
Document: 930895.doc - 133KB - 930895.txt - 134KB

2008-07-24 - Neil Squire Society
Description: The Neil Squire Society (NSS) is submitting its preliminary comments to the CRTC, as per the instructions in “Broadcasting Notice of Public Hearing CRTC 2008-8 /Telecom Public Notice CRTC 2008-8”.  NSS seeks to appear at the CRTC public hearings in Gatineau, Quebec, which begin on 17 November 2008.
Document: 930854.doc - 53KB 930906.doc - 16 KB

2008-07-24 - MTS Allstream
Description: In this initial comment stage of the PN 2008-8 proceeding, the Commission has called for proposals to improve the accessibility of telecommunications and broadcasting services.   MTS Allstream looks forward to reviewing these proposals and will address the specifics of any proposals in subsequent rounds of comment in this proceeding.
Document: 930614.doc - 98KB

2008-07-24 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada, Bell ExpressVu Limited Partnership and Télébec, Société en commandite (the Companies)
Description: Pursuant to the procedures set out at paragraph 21 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, Unresolved issues related to the accessibility of telecommunications and broadcasting services to persons with disabilities (Notice 2008-8), as amended by the Commission in a letter dated 2 July 2008, the following comments are submitted by Bell Aliant Regional Communications, Limited Partnership (Bell Aliant), Bell Canada, Bell ExpressVu Limited Partnership (Bell ExpressVu) and Télébec, Société en commandite (Télébec), (collectively, the Companies).
Document: 930684doc.zip - 139KB - 930684txt.zip - 14KB

2008-07-23 - The National Broadcast Reading Service Inc. (NBRS)
Description: This submission is filed by The National Broadcast Reading Service Inc. (NBRS) in response to Broadcasting Notice of Public Hearing CRTC 2008-8, 10 June 2008 (the Notice).
Document: 930965.doc - 232KB

2008-07-23 - Henry Vlug
Description : As stated in my comments and as directed to do so in the public notice, I made the request to appear in the comments! I would expand on the comments which are based on 40 years of being involved in the fight for more and better closed captioning and reply to whatever the broadcasters come up with.
Document: 930881.doc - 29KB

2008-07-23 - Janet Hunt
Description : Re: Public Notice 2008-8, unresolved issues related to the accessibility of telecommunications and broadcasting services to persons with disabilities As a blind consumer I should be able to expect the same programming options as sighted consumers.
Document: 930876.html - 4KB

2008-07-23 - Rothschild & Co.
Description : This submission is filed in response to Broadcasting Notice of Public Hearing CRTC 2008-8, 10 June, 2008 (the “Notice”).
Document: 930788.zip - 950KB - 930934.doc - 95KB

2008-07-23 - Alliance for Equality of Blind Canadians
Description:  These initial comments are being filed by the Alliance for Equality of Blind Canadians / L'Alliance pour l'Égalité des Personnes Aveugles du Canada (AEBC) in response to CRTC Public Notice 2008-8. In this document, the AEBC argues for increased regulation of terminal equipment that is used to receive telecommunication and broadcasting services.
Document: 930333.doc - 69KB

2008-07-20 - Chris and Marie Stark
Description: Please note that your website is very difficult to use, primarily because of the volume of information. Also, I was unable at the time of writing to find your link to this process.
Document: 928963.doc - 247KB

2008-07-16 - Regroupement des aveugles et amblyopes du Québec (RAAQ)
Description: Le Regroupement des aveugles et amblyopes du Québec (RAAQ), auteur des observations suivantes, demande au Conseil de la radiodiffusion et des télécommunications canadiennes (CRTC) de participer à la consultation publique qui commencera le 17 novembre 2008 et qui aura pour but de régler les Questions en suspens concernant l'accessibilité des services de télécommunication et de radiodiffusion pour les personnes handicapées (référence : 8665-C12-200807943).
Document: 927929.pdf - 213KB

2008-07-14 - Canadian Hard of Hearing Association in Hamilton
Description: I represent the Canadian Hard of Hearing Association in Hamilton, ON. I have been working with my local Emergency Service call centers since June 2007 regarding the possibility of a text solution for this service to us hearing disabled.
Document: 926914.pdf - 30KB

2008-07-10 - Canadian Hearing Society (CHS)
Description:  The Canadian Hearing Socieyt respectfully requests three CHS representatives to be invited to make a presentation at the public consultation in Gatineau.  In addition to requesting a presentation at the public consultation, CHS submits the following comments, resources and recommendations.
Document: 926582.pdf - 522KB - 926582doc - 90KB

2008-07-10 - VRS Consultative Committee of BC
Description:  The VRS Consultative Committee of BC was formed as a result of a caucus meeting of the Deaf Community of British Columbia on April 10, 2008 .   The consultative committee directed Monte Hardy to write a response to the CRTC call for comments in regards to "unresolved issues related to the accessibility of telecommunications and broadcasting services to persons with disabilities."  
Document:  928473.doc - 91KB - 928604.html

2008-07-10 - Centre Québécois de la déficience auditive (CQDA)
Description:  Le Centre québécois de la déficience auditive (CQDA) est un regroupement d'organismes représentant les personnes vivant avec une surdité au Québec. Cet organisme a participé dernièrement à l'avis public menant à la décision de télécom CRTC 2008-1, au sondage préparatoire au rapport de Connectus Consulting et à l'avis d'audience publique de radiodiffusion CRTC 2008-5 (Remstar/TQS).
Document:  926417.doc - 605KB

2008-07-10 - Centre for Learning Technologies at Ryerson University
Description:  The process for making a television, film or live event accessible varies depending upon the user population being considered. In general, Closed Captioning (CC) and Audio Description (AD) begin with the broadcaster or production studio sending a copy of the master tape to a third party accessibility vendor or to an in-house captioning department.
Document: 926408.doc - 74KB

2008-07-10 - CTVglobemedia
Description:  We are pleased to file our comments in respect to this process.  CTVglobemedia is committed tothe inclusion, fair and accurate reflection and portrayal, and equitable representation of all Canadian peoples, including people with disabilities.
Document: 926405.pdf - 56KB - 926405doc - 247KB

2008-07-09 - The National Broadcast Reading Service Inc. (NBRS)
Description : This submission is filed by The National Broadcast Reading Service Inc. (NBRS) in response to Broadcasting Notice of Public Hearing CRTC 2008-8, 10 June 2008 (the Notice).
Document : 930825.pdf - 177KB

2008-07-01 - Nigel Argent
Description: The cost is the ultimate issue for access, not for the companies, but for the consumer. For TV, Internet, land phone and cell phone services, there is no provision for the elderly, sick or infirm with limited funds. A cell phone for example costs more here than in Europe, it cost more per minute than in Europe and, when you buy pay as you go service it expires every 30 days unless you pay more. Access must be viewed in the broader context, not only should services be provided by companies wishing to participate in the industry, but the cost of basic services for those in need must be considered.
Document: 924732.html - 3KB

2008-06-25 - Czerny, Robert
Description: With respect to Notice 2008-8, paragraph "13. The Commission also invites detailed comments, with supporting rationale, on proposals for otherwise improving the accessibility of telecommunications and broadcasting services, including those provided via the Internet and/or to mobile devices." My focus is on "otherwise improving ... accessibility of ... mobile devices".
Document: 921375.html - 4KB


Section 2c) Reply comments

2008-10-07 - RQST
Description: Le RQST, aimerait par la présence intervenir à l'audience du CRTC, concernant l'accessibilité pour les personnes sourdes et malentendantes. Plus de vingt sept ans d'interventions  auprès des instances concernées permettra au CRTC d'avoir des pistes de solutions.
Document: 965059.zip - 136KB

Note: Posting of this document was delayed until today November 14, 2008, due to a technical error
2008-10-06 - Canwest Media Inc.

Description: Canwest Media Inc. (Canwest) hereby submits the following reply with respect to comments submitted in response to BPNH CRTC 2008-8.
Document: 976641.doc - 148KB

2008-10-06 - Pelmorex Media Inc.
Description:  Pelmorex Media Inc. (Pelmorex) is pleased to provide the following comments in reply to the submissions filed with the Commission in the above referenced proceeding.
Document: 962327.pdf - 101KB - 962327.txt - 4KB

2008-10-06 - Canadian Association of Broadcasters (CAB)
Description: These are the Reply comments of the Canadian Association of Broadcasters (CAB) in the above-noted proceeding.
Document:  962214doc.zip - 34KB - 962214txt.zip - 23KB

2008-10-06 - ARCH Disability Law Centre
Description:  ARCH Disability Law Centre is pleased to submit the enclosed Reply Comments in accordance with the procedures established at paragraph 25 of the above-noted Public Notice, as amended by CRTC letter of July 2, 2008
Document:  962199.zip - 62KB - 962199.txt - 16KB

2008-10-06 - GoAmerica, Inc.
Description:  We are grateful to the Commission for allowing us to participate in this proceeding, as of the current reply stage
Document:  962126.pdf - 171KB - 962126.txt - 20KB

2008-10-06 - TELUS Communications Company
Description:  In accordance with the procedures as set out by the Commission at paragraph 25 of Notice 2008-8 and by the Commission staff's letter dated July 2, 2008 , TELUS Communications Company (TELUS or the Company) files these Reply Comments.  
Document: 962107.doc - 54KB - 962107.txt - 13KB

2008-10-06 - Saskatchewan Telecommunications (SaskTel)
Description: Saskatchewan Telecommunications (SaskTel) submits its Reply Comments pursuant to paragraph 25 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8 (Notice 2008-8), as amended by the Commission's letter of 2 July 2008 .
Document: 962081.zip - 77KB - 962081.txt - 40KB

2008-10-06 - MTS Allstream Inc.
Description:  In accordance with the procedures set out at paragraph 25 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, 10 June 2008, as revised by the Commission staff letter dated 2 July 2008, MTS Allstream Inc. (MTS Allstream) submits the attached reply comments
Document:  962068.doc - 270KB - 962068.txt - 64KB

2008-10-06 - Rogers Communications Inc.
Description:  Rogers Communications Inc. (Rogers) files these comments in accordance with the procedures established by the Commission in the above-noted proceeding.   Rogers generally denies any assertions or arguments put forward in the submissions of other parties which are inconsistent with the positions set out by Rogers
Document: 962059.doc - 666KB - 962059.txt - 55KB

2008-10-06 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada and Télébec, Sociétéen commandite (the Companies)
Description:  Pursuant to the procedures set out at paragraph 25 of Broad ca sting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, as amended by the Commission in a letter dated 2 July 2008, the following reply comments are submitted by Bell Aliant Regional Communi ca tions, Limited Partnership, Bell Canada, Bell TV (formerly Bell ExpressVu) and Télébec, Société en commandite, (collectively, the Companies)
Document: 962038.zip - 57KB - 962038.txt - 15KB

2008-10-06 - Henry Vlug
Description: My initial comments were in regard to captioning of broadcasts. These comments will be about captioning and about the 911 inaccessibility to the Deaf.
Document: 961958.doc - 55KB

2008-10-06 - Canadian Association of the Deaf
Description: The proceeding so far has provided little for CAD to respond to.   CAD expects to have more comments after seeing the parties October 6 th reply comments. What CAD stated in the opening comments is still relevant and for the most part unchallenged.
Document: 961675.doc - 44KB

2008-09-03 - Chris and Marie Stark
Description: This is a response to the Canadian Association of Broadcasters and their observation that descriptive video was reduced because it was no longer required in the United States. It should be noted that it was Industry who fought the FCC and had the original rules overturned on the grounds of cost, available techonology and their assertion that they only had to meet the needs of “normal” people.
Document: 947911.doc - 43KB

2008-08-24 - Chris and Marie Stark
Description: since this issue by   Bell Aliant   has been raised, it is recommended and requested, that the CRTC have expert witnesses from both Statistics Canada and the Canadian Human Rights Commission to discuss these points.   Taking the information sighted at face value would be saying that Bell Aliant believes that the needs of persons with disabilities are being met because two thirds of those who need adaptive technology have all they need.   What about the other third?
Document: 943693doc - 14KB - 943693txt - 6KB

2008-08-08 - Chris and Marie Stark
Description: Here are the starks comments in response to   the submission of Paul TempleSr. VP, Regulatory & Strategic Affairs Pelmorex.
Document: 936329.doc - 42KB - 936329.txt - 9KB

2008-08-03 - Chris and Marie Stark
Description: It is not surprising that service providers sound the same in their submissions This similarity proves that there is not any competition for the business of persons who are blind.
Document: 934945.doc - 47KB - 934945.txt - 11KB - 935022.html - 3KB


Section 2d) Final reply comments and comments on CAB's report(s)

2009-01-26 - Canadian Hard of Hearing Association in Hamilton
Description: On reading the various paper replies from Telus, Rogers and Bell regarding the issue of 'Emergency Services via text message relay center' I draw the following conclusion after reading these some of these replies that only were sent in on Jan. 12,2009.
Document: 1013171.doc - 25KB

2009-01-13 - Edwin Ross Eadie
Description: The following comments pertain to content in document 9962068.doc: MTS Allstream Inc.'s reply comments dated 6 October 2008         by Epass to Mr. Robert A Morin, Secretary General, Canadian Radio-television and Telecommunications Commission in regard to Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, Unresolved issues related to the accessibility of telecommunications and broadcasting services to persons with disabilities, 10 June 2008 (PN 2008-8).
Document: 1004125.doc - 37KB

2009-01-12 - ARCH Disability Law Centre
Description: ARCH Disability Law Centre is pleased to submit the enclosed Final Reply Comments in accordance with the procedures established at paragraph 27 of the above-noted Public Notice.
Document: 1004742.zip - 72KB - 1004742txt.zip - 18KB

2008-01-12 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada and Télébec, Société en commandite (The Companies)
Description: Pursuant to the procedures set out at paragraph 27 of Broad ca sting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, Unresolved issues related to the accessibility of telecommuni ca tions and broad ca sting services to persons with disabilities , the following Final Reply Comments are submitted by Bell Aliant Regional Communi ca tions, Limited Partnership, Bell Canada and Télébec, Société en commandite , (collectively, the Companies).
Document: 1007776.doc - 84KB - 1007776.txt - 18KB

2009-01-12 - Joe Clark
Description: CAB and CRTC used the broadcasting side of this proceeding as a cover story to push through a failed captioning "standard" that would authorize the use of scrollup captioning everywhere. Unfortunately for them, I have all the facts.
Document: 1004478.html - 2KB

2009-01-12 - MTS Allstream Inc.
Description: In accordance with the procedures set out at paragraph 27 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, Unresolved issues related to the accessibility of telecommunications and broadcasting services to persons with disabilities, 10 June 2008 ("PN 2008-8"), MTS Allstream Inc. ("MTS Allstream") submits the attached final reply comments.
Document: 1004770.doc - 216KB

2009-01-12 - Canadian Association of Broadcasters (CAB)

Description: The following are the Reply comments of the Canadian Association of Broadcasters (CAB) with respect to the above-noted proceeding.
Document: 1004771.pdf - 360KB - 1004771.txt - 37KB

2009-01-12 - Saskatchewan Telecommunications (SaskTel)
Description: Saskatchewan Telecommunications (SaskTel) submits its Final Comments pursuant to paragraph 27 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8 (“Notice 2008-8”).
Document: 1004772.zip - 72KB

2009-01-12 - Rogers Communications Inc.
Description: Rogers Communications Inc. (Rogers) files these final reply comments in accordance with the procedures established by the Commission in the above-noted proceeding. Rogers generally denies any assertions or arguments put forward in the submissions of other parties which are inconsistent with the positions set out by Rogers.
Document: 1004774.doc - 651KB - 1004774.txt - 52KB

2009-01-12 - TELUS Communications Company
Description: In accordance with the procedures set out at paragraph 27 of Notice 2008-8, TELUS Communications Company (“TELUS” or the “Company”) files these “final” comments.
Document: 1004775.doc - 60KB - 1004775.txt - 19KB

2009-01-12 - QMI, au nom de Videotron ltee et de Groupe TVA inc.
Description: QMi, au nom de Vidéotron ltée (Vidéotron) et de Groupe TVA inc. (TVA), est heureuse de soumettre sa réplique finale aux commentaires sur l'accès des personnes handicapées aux services canadiens de communications.
Document: 1004733.zip - 111KB

2009-01-12 - GoAmerica, Inc.
Description: We recommend the CRTC implement a national reimbursement system for Video Relay Service (VRS) and the Internet Protocol Relay Service (IP Relay), and continue to provide Message Relay Service (MRS) for existing MRS users.
Document: 1004710.pdf - 138KB

2009-01-12 - Alliance for Equality of Blind Canadians
Description: The Alliance for Equality of Blind Canadians / L'Alliance pour l'Égalité des Personnes Aveugles du Canada (AEBC) is a national, not for profit organization of rights holders who are blind, deaf-blind and partially sighted.
Document: 1004705.doc - 40KB

2009-01-12 - The Open & Closed Project
Description: This intervention is the response from the Open & Closed Project to the claims made in CRTC 2008-8.
Document: 1015020.html - 23KB

2009-01-12 - Henry Vlug
Description: Just a few personal final reply comments to supplement the professional comments I made in the CAD submission.
Document: 1004680.doc - 28KB

2009-01-12 - Bragg Communications Inc.
Description: Bragg Communications Inc., (“Bragg”) hereby provides closing submissions with regard to the above-noted proceeding. Although Bragg was involved in the proceeding at the earlier stages by way of filing interrogatory responses posed by the Commission, we did not participate in the public hearing on this matter.
Document: 1004652.pdf - 159KB

2009-01-12 - Joe Clark
Description: This submission is permanently located at the address: joeclark.org/access/CRTC-2008/reply/
Document: 1010074.html - 64KB

2009-01-12 - Sorenson Communications and Sorenson Communications of Canada, ULC
Description: I am writing on behalf of our client, Sorenson Communications (Sorenson) and Sorenson Communications of Canada, ULC (Sorenson Canada) to provide final reply comments with respect to the above-referenced proceeding.
Document: 1004526.pdf- 137KB

2009-01-12 - CBC/Radio-Canada
Description: These are the Final Reply Comments of CBC/Radio-Canada further to the Commission’s 6 October 2008 letter on the organization and conduct of the public consultation for Public Notice CRTC 2008-8. We believe that this proceeding has been useful in providing interested parties with another opportunity to bring forward their perspectives on accessibility issues and for the CRTC to gather additional information on the state of accessibility in broadcasting and telecommunications services. We have appreciated the opportunity to participate in this proceeding.
Document: 1004296.pdf - 35KB

2009-01-12 - Centre québécois de la déficience auditive
Description: À la suite de notre comparution à l'audience publique du 17 novembre 2008 et au dépôt de divers documents par les diverses parties, nous souhaite faire part au Conseil de quelques observations complémentaires.
Document: 1004227.doc - 433KB

2009-01-12 - Shaw Communications Inc. (Shaw), on behalf of Shaw Cablesystems G.P. (Shaw Cable), Star Choice Television Network Incorporated (Star Choice) and Shaw Telecom Inc. (Shaw Telecom)
Description: Shaw Communications Inc. (Shaw), on behalf of Shaw Cablesystems G.P. (Shaw Cable), Star Choice Television Network Incorporated (Star Choice) and Shaw Telecom Inc. (Shaw Telecom) provides these final reply comments in response to Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8 - Unresolved issues related to the accessibility of telecommunications and broadcasting services for persons with disabilities, 10 June 2008 (BNPH 2008-8).
Document: 1004139.doc - 113KB

2009-01-12 - The Neil Squire Society
Description: The Neil Squire Society ( NSS ) is submitting its final reply comments to the CRTC, as per the instructions in "Broadcasting Notice of Public Hearing CRTC 2008-8 /Telecom Public Notice CRTC 2008-8".   In this document NSS will summarize key comments related to the elaboration on questions posed to us during our testimony and to rebuttal issues/themes that were raised by other witnesses at the CRTC public hearings in Gatineau , Quebec , which began on 17 November 2008 .
Document: 1004155.doc - 97KB

2009-01-12 - Canadian Association of the Deaf
Description: CAD once again wishes to express its appreciation of the opportunities provided by this proceeding and to applaud the CRTC in conducting the proceeding and in doing a remarkable (if not quite perfect) job of accommodating the various people with disabilities who have participated.
Document: 1003716.doc - 72KB

2009-01-09 - The National Broadcast Reading Services Inc. (NBRS)
Description: This submission is filed by The National Broadcast Reading Services Inc. (NBRS) as its Reply in Phase IV of the current proceeding.
Document: 1003549.pdf - 339KB


Section 2e) Reply comments from CAB

2009-02-10 - Canadian Association of Broadcasters (CAB)
Description: This submissionis in response to comments received in responses to the preliminary report on closed captioning and the proposed Closed Captioning Standards and Protocol for English-language Television Programming Services and the new guidelines recommanded by the French-language working group, filed on 2 December 2008, as welel as the validation exercise report filed by the CAB on 15 December 2008.
Document: 1022399.pdf - 277KB


Section 3b) Responses to questions

2012-06-26 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS” or the “Company”) is in receipt of interrogatories issued by Commission staff on May 25, 2012 regarding TELUS’ video relay services (“VRS”) trial. In accordance with the instructions of Commission staff, TELUS files its responses to the VRS interrogatories posed.
Document: 1732471.zip - 1313KB

2008-08-12 - Bell Canada
Description: The error pertains to the reference of the report that was provided in Attachment 2 of that response.   The corrected confidential and abridged responses to this interrogatory are attached, in both .doc and .txt formats.
Document: 937348doc - 860KB - 937348txt - 8KB

2008-07-25 - Rogers Communications Inc.
Description:
In accordance with procedures set out by the Commission in the above noted Public Notices, amended by Broadcasting Notice of Public Hearing CRTC 2008-8-1 and Telecom Public Notice CRTC 2008-8-1, Rogers Communications Inc. (Rogers) resubmits the attached responses to interrogatories from the CRTC:
Document: 930957doc - 380KB - 930957txt - 18KB

2008-07-24 - Persona Communications Corp.
Description: Pursuant to the Commission's revised filing procedure as set out in the above-noted documents, dated July 24, 2008 , Persona Communications Corp. hereby resubmits its interrogatory responses in the following formats:
Document: 930937.zip - 234KB

2008-07-14 - Rogers Communications Inc.
Description: In accordance with procedures set out by the Commission in the above noted Public Notices, Rogers Communications Inc. (Rogers) resubmits the attached responses to interrogatories from the CRTC:
Document: 927340.zip - 108KB

2008-07-11 - Corus Entertainment Inc.
Description:  The following constitutes the response by Corus Entertainment to the interrogatories posed by Commission in its leter dated June 10, 2008.
Document: 926853.pdf - 123KB - 926853.doc - 403KB

2008-07-10 - Roxborough Telephone Company Limited
Description: In accordance with procedures set out by the Commission in the above noted Public Notice, Roxborough Telephone Company Limited submits the attached responses to the interrogatories from the CRTC.
Document: 934030.pdf - 226KB

2008-07-10 - Canwest Media Inc.
Description: Pursuant to paragraph 20 of Broadcasting Notice of Public Hearing 2008-8, 10 June 2008, Canwest Media Inc. hereby submits the following responses to interrogatories associated with this proceeding.
Document: 926431.zip - 788KB - 928704.html

2008-07-10 - North Frontenac Telephone Company Ltd.
Description:  In accordance with procedures set out by the Commission in the above noted Public Notice, North Frontenac Telephone Company Ltd. submits the attached responses to interrogatories from the CRTC.
Document: 926389.pdf - 196KB

2008-07-10 - Tuckersmith Communications Cooperative Ltd.
Description:  In accordance with procedures set out by the Commission in the above noted Public Notice, Tuckersmith Communications Cooperative Ltd. submits the attached resonses to interrogatories from the CRTC
Document: 926391.pdf - 455KB

2008-07-10 - Quadro Communications Co-opeartive Inc.
Description:  In accordance with procedures set out by the Commission in the above noted Public Notice, Quadro Communications Co-operative Inc. submits the attached resonses to interrogatories from the CRTC
Document: 926144.pdf - 32KB

2008-07-10 - Mornington Communications Co-operative Limited
Description:  In accordance with procedures set out by the Commission in the above noted Public Notice, Mornington Communications Co-operative Limited submits the attached resonses to interrogatories from the CRTC
Document: 926140.pdf - 246KB

2008-07-10 - NRTC Communications
Description:  In accordance with procedures set out by the Commission in the above noted Public Notice, NRTC Communications submits the attached resonses to interrogatories from the CRTC
Document:  926137.pdf - 145KB - 926137doc - 76KB

2008-07-10 - WTC Communications
Description: In accordance with procedures set out by the Commission in the above noted Public Notice, WTC Communications submits the attached resonses to interrogatories from the CRTC
Document: 926135.pdf - 145KB - 926135doc - 71KB

2008-07-10 - TELUS Communications Company
Description:  In accordance with the procedures as set out by the Commission at paragraph 20 of Notice 2008-8 and by Commission staff letter dated 2 July 2008, TELUS files is interrogatory responses in relation to this proceeding.
Document: 926023.zip - 75KB - 926023doc - 63KB - 926023txt - 11KB

2008-07-10 - CBC/Radio Canada
Description:  CBC/Radio-Canada is pleased to submit its responses to the interrogatories, pursuant to the procedures specified at paragraph 20 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8
Document: 925948.zip - 69KB - 925948txt - 12KB

2008-07-10 - Shaw Communications Inc.and Star Choice Television Netowrk Incorporation
Description: As per the CRTC request of June 10, 2008 , Shaw Communications Inc. (Shaw) and Star Choice Television Network Incorporated (Star Choice) hereby respond to the interrogatories associated with Broadcasting Notice of Public Hearing 2008 and Telecom Public CRTC 2008-8.
Document:  925927.zip - 248KB - 928688.html

2008-07-10 - Canadian Cable Systems Alliance (CCSA)
Description:  The CCSA is pleased to provide the attached responses to interrogatories on behalf of its Member Companies.
Document:  925905.zip - 148KB - 925905doc - 156KB - 925905txt - 7KB

2008-07-10 - MTS Allstream Inc.
Description:  Pursuant to the procedures specified at paragraph 20 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, 10 June 2008, MTS Allstream submits its responses to the following interrogatories.
Document: 925892.pdf - 209KB

2008-07-10 - Quebecor Media Inc.(QMI) au nom de Vidéotron ltée et Groupe TVA inc. (TVA)
Description:  Quebecor au nom de Vidéotron ltée et Groupe TVA inc. (TVA) est heureuse de participer à cette instance au Conseil sur l'accès des personnes handicapées au service de communications.  Vous trouverez ci-dessous nos réponses aux questions du Conseil.
Document:  925878.pdf - 1103KB - 925878.doc - 470KB

2008-07-10 - Persona Communications Corp.
Description: In accordance with procedures set out by the Commission in the above-noted Public Notice, Persona Communications Corp. submits the attached responses to interrogatories from the CRTC.
Document: 925856.zip - 153KB

2008-07-10 - Bragg Communications Inc. (EastLink)
Description:  In accordance with procedures set out by the Commission in the above-noted Public Notice, Bragg Communications operating as EastLink submits the attached responses to interrogatories from the CRTC.
Document: 925836.zip - 153KB

2008-07-10 - Bell Canada
Description:  Pursuant to the procedures set out at paragraph 20 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, 10 June 2008, Bell Canada (or the Company) is attaching its responses to the interrogatories addressed to the Company by the Commission in a letter dated 10 June 2008.  
Document: 925782.zip - 1420KB - 925782doc - 1511KB (revised) - 925782txt - 89KB

2008-07-10 - Bell Aliant Regional Communications, Limited Partnership
Description:  Pursuant to the procedures set out at paragraph 20 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, Bell Aliant (Bell Aliant or the Company) is attaching its responses to the interrogatories addressed to the Company by the Commission in a letter dated 10 June 2008 .
Document:  925765.zip - 67KB - 925765txt - 12KB

2008-07-10 - Cogeco Cable Inc.
Description:  Pursuant to paragraph 20 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, Cogeco Cable Inc. (Cogeco) submits its responses to the following interrogatories
Document:  926124.zip - 390KB (revised)

2008-07-10 - Rogers Communications Inc.
Description: In accordance with procedures set out by the Commission in the above noted Public Notices, Rogers submits the attached responses to interrogatories from the CRTC
Document:  925747.zip - 110KB

2008-07-10 - Execulink Telecom Inc.
Description:  In accordance with procedures set out by the Commission in the above noted Public Notice, Execulink submits the attached responses to interrogatories from the CRTC.
Document:  925742.pdf - 33KB - 925742doc - 74KB

2008-07-10 - Northwestel Inc.
Description:  Pursuant to the procedures established in PN 2008-8, Northwestel provides its response to interrogatories addressed to the Company in the CRTC letter dated June 10, 2008.
Document: 925738.pdf - 78KB

2008-07-10 - Saskatchewan Telecommunications (SaskTel)
Description:  In accordance with the procedures established at paragraph 20 of Broadcasting Notice of Public Hearing 2008-8 and Telecom Public Notice 2008-8, SaskTel provides responses to interrogatories posed by the Commisson on 10 June 2008.
Document: 925728.zip - 86KB - 925728doc - 68KB

2008-07-10 - Astral Média inc.
Description:  Conformément à votre correspondance du 10 juin dernier, veuillez trouver ci-après les réponses d'Astral Média aux demandes de renseignements concernant l'accessibilité des personnes handicapées aux services de radiodiffusion.
Document: 925724.pdf - 62KB - 930910.doc - 333KB

2008-07-10 - Nexicom Telephones Inc.
Description: In accordance with procedures set out by the Commission in the above noted Public Notice, Nexicom Telephones Inc. submits the attached responses to interrogatories from the CRTC.
Document:  925723.doc - 138KB

2008-07-10 - Nexicom Telecommunications Inc.
Description:  In accordance with procedures set out by the Commission in the above noted Public Notice, Nexicom Telecommunications Inc. submits the attached responses to interrogatories from the CRTC.  
Document: 925722.doc - 138KB

2008-07-10 - Télébec, Société en commandite
Description:  Conformément aux procédures établies par le Conseil dans son envoi du 10 juin 2008 portant sur l'Avis public 2008-8, Télébec soumet, sous pli, les réponses aux demandes de renseignements reçues.
Document: 925611.zip - 54KB - 925611doc.zip - 75KB

2008-07-10 - Amtelecom Limited Partnership
Description:  In accordance with procedures set out by the Commission in the above noted Public Notice, Amtelecom submits the attached responses to interrogatories.
Document: 925570.pdf - 54KB - 925570doc - 143KB - 925570txt - 9KB

2008-07-10 - NorthernTel, Limited Partnership
Description:  Pursuant to the procedures set out in the Commission's letter of 10 June 2008, NorthernTel hereby files its responses to interrogatories from the Commission.
Document: 925549.zip - 73KB

2008-07-10 - People's Tel Limited Partnership
Description: In accordance with procedures set out by the Commission in the above noted Public Notice, People's submits the attached responses to interrogatories from the CRTC.
Document: 925529.pdf - 47KB - 925529doc - 443KB - 925529txt - 10KB

2008-07-10 - TBayTel
Description: In accordance with procedures set out by the Commission in the above noted Public Notice, TBayTel submits the attached responses to interrogatories from the CRTC.
Document: 925434.doc -661KB

2008-07-10 - Association des Compagnies de Téléphones du Québec (ACTQ)
Description:  En accord avec les procédures émises par le Conseil, dans l'Avis Public ci-haut mentionné, l'Association des Compagnies de Téléphone du Québec (ACTQ), soumet au nom de ses membres (voir annexe A), les réponses aux questions du CRTC.
Document:  925411.zip - 93KB

2008-07-10 - Distributel Communications Limited
Description:  Distributel is in receipt of a letter from the Commission, dated 10 June 2008 requesting Parties to file responses to interrogatories pursuant to the procedures specified at paragraph 20 of the Notice mentioned in subject
Document: 925402.zip - 20KB

2008-07-10 - Gosfield North Communications Co-operative Limited
Description:  In accordance with procedures set out by the Commission in the above noted Public Notice, Gosfield North Communications submits the attached responses to interrogatories from the CRTC
Document: 925395.doc - 114KB

2008-07-10 - IVIC Télécom s.e.n.c.
Description:  En accord avec les procédures émises par le Consel dans l'Avis public ci-mentionné, IVIC Télécom s.e.n.c. soumet les réponses aux questions du CRTC.
Document: 925130.zip - 41KB

2008-07-10 - Maskatel Inc. et Telephone Drummond Inc.
Description:  En accord avec les procédures émises par le Conseil, dans l'Avis Public ci-haut mentionnée, Maskatel Inc. et Téléphone Drummond Inc., entreprises de services locaux en concurrence, déposent les réponses suivantes aux questions du CRTC.
Document:  925126.zip - 174KB - 925126doc - 22KB

2008-07-10 - CTVglobemedia
Description:  We are pleased to file our comments in respect to this process.  CTVglobemedia is committed tothe inclusion, fair and accurate reflection and portrayal, and equitable representation of all Canadian peoples, including people with disabilities.
Document: 926405.pdf - 56KB - 926405doc - 247KB

2008-07-08 - The Jim Pattison Broadcast Group
Description:  Interrogatories Response related to persons with disabilities, Notice of Public Hearing 2008-8
Document:  925199.pdf - 77KB

2008-07-08 - Wightman Telecom Inc.
Description:  In accordance with procedures set out by the Commission in the above noted Public Notice, Wightman Telecom Ltd. submits the attached responses to interrogatories from the CRTC.   Note that the Company has not responded to Interrogatory 300 addressed to Broadcasters only
Document: 924607.doc - 65KB

2008-07-08 - Rawlco Radio Ltd.
Description: We are pleased to respond to the interrogatories associated with the unresolved issues related to the accessibility of telecommunications and broadcasting services for persons with disabilities hearing.
Document: 927057.pdf  - 163KB - 927057doc - 36KB

2008-07-07 - Hay Communications Co-operative Limited
Description:  In accordance with procedures set out by the Commission in the above noted Public Notice, Hay Communications Co-operative Limited submits the attached responses to interrogatories from the CRTC.
Document: 923656.doc - 157KB

2008-06-26 - Golden West Broadcasting Ltd.
Description: Responses to questions
Document: 921390.pdf - 120KB


Section 3d) Responses to 2nd round of questions

2008-09-12 - ARCH Disability Law Centre
Description: ARCH is pleased to submit its responses to questions I (a) and (c) of the second round of questions posed by the CRTC in relation to the above-noted proceeding.     On September 5, 2008 , ARCH submitted responses to all other second round questions posed to ARCH by the CRTC. We regret the delay in sending the enclosed responses.   The delay was due to the sudden illness of another staff member who was working on these questions.
Document: 951080.zip - 65KB

2008-09-05 - Canwest Media Inc.
Description: Pursuant to paragraph 20 of "Unresolved issues related to the accessibility of telecommunications and broadcasting services for persons with disabilities" Broadcasting Notice of Public Hearing CRTC 2008-8 , 10 June 2008, Canwest Media Inc. (Canwest) hereby submits the following responses to the second round of interrogatories associated with this proceeding.
Document: 949929.doc - 285KB

2008-09-05 - Golden West Broadcasting Ltd.
Description: Golden West Broadcasting Ltd. is pleased to respond to this second round of questions (D. Questions to Broadcasters) as requested in the letter from the Commission dated August 7, 2008.
Document: 948943.pdf - 146KB

2008-09-05 - Centre québécois de la déficience auditive
Description: Le Centre québécois de la déficience auditive ( CQDA ), par le présent document, répond aux interrogations en suspens concernant l'accessibilité de services de télécommunication et de radiodiffusion pour les personnes handicapées envoyées par le Conseil.
Document: 948509.doc - 424KB

2008-09-05 - The Canadian Cable Systems Alliance
Description:  The Canadian Cable Systems Alliance is pleased to provide these responses to the second round of interrogatories in this proceeding on behalf of its Member Companies.  As in the first round, CCSA is responding for all of its Members, whether they are CLECs or BDUs, regardless of whether those Members (i.e. Access, Mountain &  Cable-Axion) have been requested by the CRTC to respond individually
Document: Document: 948499doc - 160KB - 948499txt - 9KB

2008-09-05 - ARCH Disability Law Centre
Description: ARCH is pleased to submit its responses to the Second Round Questions posed by the CRTC in relation to the above-noted proceeding
Document: 948456.zip - 63KB

2008-09-05 - Bell Canada and Bell TV (formerly Bell ExpressVu)
Description: Pursuant to the Commission’s directives in its letter of 7 August 2008 and the procedures set out at paragraph 24 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, Unresolved issues related to the accessibility of telecommunications and broadcasting services to persons with disabilities, 10 June 2008, as amended by Commission staff letter dated 2 July 2008 (PN 2008-8), Bell Canada and Bell TV (formerly Bell ExpressVu) are attaching responses to the interrogatories posed by the Commission. The information contained in the attached responses pertains to Bell Canada, Bell TV and Bell Aliant Regional Communications, Limited Partnership (Bell Aliant) in their respective serving territories in Ontario and Québec.
Document: 947782doc - 1,034KB - 947782txt - 43KB

2008-09-05 - Bell Aliant Regional Communications, Limited Partnership
Description: Pursuant to the Commission's directives in its letter of 7 August 2008 and the procedures specified at paragraph 24 of Unresolved issues related to the accessibility of telecommunications and broadcasting services for persons with disabilities , Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, 10 June 2008, as amended by Commission staff letter dated 2 July 2008 (the Notice), attached are the Responses of Bell Aliant Regional Communications, Limited Partnership (Bell Aliant), to the second round of questions associated with this proceeding.
Document: 947801doc - 116KB - 947801txt - 11KB

2008-09-05 - Distributel Communications Ltd.
Description: Pursuant to the procedures specified at paragraph 24 of Unresolved issues related to the accessibility of telecommunications and broadcasting services for persons with disabilities, Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, 10 June 2008, as amended by Commission staff letter dated 2 July 2008, Distributel submits its responses to the following interrogatories:
Document: 947812.doc - 62KB

2008-09-05 - TELUS Communications Company
Description: In accordance with the procedures as set out by the Commission at paragraph 24 of Notice 2008-8 and by Commission staff letter dated July 2, 2008, TELUS Communications Company files its responses to the second round of questions issued in relation to this proceeding
Document. 947813doc - 978KB - 947813txt - 22KB

2008-09-05 - Saskatchewan Telecommunications (SaskTel)
Description: In accordance with the procedures established at paragraph 24 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, as amended by Commission Staff letter dated 2 July 2008, Saskatchewan Telecommunications (SaskTel) provides responses to further interrogatories posed by the Commission on 7 August 2008.
Document: 947831.zip - 107KB

2008-09-05 - Rogers Communications Inc.
Description: In accordance with procedures set out by the Commission in the above noted Public Notices as amended, Rogers Communications Inc. (Rogers) submits the attached responses to interrogatories from the CRTC
Document: 947847doc - 397KB - 947847txt - 19KB

2008-09-05 - Cogeco Cable Inc.
Description: Pursuant to the procedures specified at paragraph 24 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, as amended by Commission staff letter dated 2 July 2008, Cogeco Cable Inc. (Cogeco) submits its responses to the following interrogatories addressed to Cogeco as CLEC and BDU:
Document: 947851.zip - 129KB

2008-09-05 - MTS Allstream
Description: In accordance with the procedures set out at paragraph 24 of Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, Unresolved issues related to the accessibility of telecommunications and broadcasting services to persons with disabilities, 10 June 2008 (PN 2008-8), as revised by the Commission staff letter dated 2 July 2008, MTS Allstream Inc. (MTS Allstream) submits its responses to the second round of questions in this proceeding, issued by the Commission on 7 August 2008
Document: 947861.zip - 204KB

2008-09-05 - Télébec, société en commandite
Description: Le 7 août 2008, le Conseil de la radiodiffusion et des télécommunications canadiennes ("le Conseil") adressait la seconde demande de renseignements dans l’instance amorcé par l’Avis public de télécom CRTC 2008-8 intitulé : Questions en suspens concernant l’accessibilité des services de télécommunication et de radiodiffusion pour les personnes handicapées. Les parties doivent déposer auprès du Conseil leurs réponses au plus tard le 5 septembre 2008.
Document: 947876.zip - 341KB

2008-09-05 - Northwestel Inc.
Description: Pursuant to the procedures established in Public Notice 2008-8, Northwestel provides its response to the interrogatories addressed to the Company in the CRTC letter dated August 7, 2008.
Document: 947887.zip - 214KB

2008-09-05 - QMI, au nom de Vidéotron ltée et le Groupe TVA inc.
Description: QMI, au nom de ses filiales Vidéotron ltée («Vidéotron») et le Groupe TVA inc. («TVA») accuse réception d’une lettre du 7 août 2008 eu égard à l’instance susmentionnée en objet et portant sur une deuxième série de questions.
Document: 947898.doc - 497KB

2008-09-05 - Shaw Communications Inc. on behalf of Shaw Cablesystems G.P. (Shaw Cable), Shaw Telecom Inc. (Shaw Telecom) and Star Choice Television Network Incorporated (Star Choice)
Description: Shaw Communications Inc. (Shaw), on behalf of Shaw Cablesystems G.P. (Shaw Cable), Shaw Telecom Inc. (Shaw Telecom) and Star Choice Television Network Incorporated (Star Choice), hereby provides its responses to the second round of questions pursuant to Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8 – Unresolved issues related to the accessibility of telecommunications and broadcasting services for persons with disabilities, 10 June 2008. Several responses were drafted in consultation with Bragg Communications Inc., Cogeco Cable Inc., Quebecor Media Inc., Rogers Communications Inc. and the Canadian Cable Systems Alliance.
Document: 947899.doc - 119KB

2008-09-05 - Sorenson Communications of Canada, ULC and Sorenson Communications, Inc
Description: Response of Sorenson Communications of Canada, ULC and Sorenson Communications, Inc.
Document: 947901.doc - 38KB

2008-09-05 - The Canadian National Institute for the Blind (CNIB)
Description: Unresolved issues related to the accessibility of telecommunications and broadcasting services for persons with disabilities, broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8 (Notice)
Document: 947902.htm - 9KB

2008-09-05 - CTVglobemedia Inc.
Description: We are pleased to file our responses to the second round of questions associated with this proceeding. CTVglobemedia is committed to the inclusion, fair and accurate reflection and portrayal, and equitable representation of all Canadian peoples, including people with disabilities. To this end, we are working to make our products and services as accessible as possible to all our audiences.
Document: 947903.pdf - 31KB

2008-09-05 - Canadian Association of the Deaf
Description: We wish to address specific issues at the hearing including the telcos' defying the CRTC's own directions to consult with consumers in developing VRS. We also wish to provide further details about a proposed accessibility fund which we could not provide in depth in our written submission.
Document: 947904.doc - 45KB

2008-09-05 - CBC/Radio-Canada
Description: CBC/Radio-Canada is pleased to submit its responses to the 2nd round of questions, pursuant to the procedures specified at paragraph 24 of Unresolved issues related to the accessibility of telecommunications and broadcasting services for persons with disabilities, Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, 10 June 2008.
Document: 947905doc.zip - 28KB - 947905txt.zip - 4KB
Document: 947952doc - 29KB - 947952txt - 4KB

2008-09-05 - Astral Media Inc.
Description: The following constitutes the response by Astral Media Inc. (Astral Media) to the second round of questions posed by Commission in its letter dated August 7, 2008. We would like to indicate that these responses reflect the views shared by many members of the Canadian Association of Broadcasters (CAB). Astral Media is an active member of the CAB, including industry activities related to access issues
Document: 947909.doc - 296KB - 947909.pdf - 38KB

2008-09-05 - The Canadian Hearing Society
Description: The Canadian Hearing Society Response to CRTC Broadcasting Notice of Public Hearing CRTC 2008-8 Telecom Public Notice CRTC 2008-8. Reference: 8665-C12-200807943
Document: 947910.htm - 9KB

2008-09-05 - Rawlco Radio
Description: We are pleased to respond to the interrogatories associated with the unresolved issues related to the accessibility of telecommunications and broadcasting services for persons with disabilities.
Document: 947912.pdf - 216KB

2008-09-05 - Bragg Communications Inc.
Description:  Pursuant to the Commissions letter dated August 7, 2008 Bragg Communications Inc. (Bragg) hereby files its responses to the second round of interrogatory questions posed by the Commission in the above-referenced proceeding. We note that the Commission has sought responses from both Bragg, carrying on business as EastLink, and from Persona Communications Inc. The attached interrogatory responses are filed by Bragg on behalf of both entities.
Document: 947598.zip - 208KB

2008-09-05 - Corus Entertainment Inc.
Description:  Corus Entertainment Inc. (Corus) is pleased to reply to the second set of questions pursuant to the abovementioned matter set out in a letter dated August 7, 2008 from Ms. Kathleen Taylor.
Document:  947473.pdf - 68KB

2008-09-05 - The Jim Pattison Broadcast Group
Description: Jim Pattison Broadcast Group Limited Partnership (JPBGLP) is pleased to respond to the second set of interrogatories as detailed in an August 7, 2008 letter from Kathleen Taylor, Project Manager, Social Policy.
Document: 947468.pdf - 70KB

2008-09-05 - VRS Consultative Committee of BC
Description: The VRS Consultative Committee submits this response to the second round of questions related to sections E), F), and K).
Document: 947313.doc - 61KB

2008-09-05 - Neil Squire Society
Description: Answers to questions posed by the CRTC on August 7, 2008 to the Neil Squire Society in response to their initial submission July 24, 2008
Document: 947018.zip - 21KB

2008-09-05 - Neil Squire Society
Description: Answers to questions posed by the CRTC on August 7, 2008 to all organizations representing persons with disabilities
Document: 946510.zip - 12KB

2008-09-05 - IVIC Telecom s.e.n.c.
Description: En accord avec les procédures émises par le Conseil dans l'Avis Public ci-haut mentionné, IVIC Télécom s.e.n.c. (« IVIC Télécom ») soumet les réponses aux questions supplémentaires du CRTC.
Document: 947546.zip - 136KB

2008-09-04 - Maskatel Inc.
Description: Nous déposons par la présente le complément d'informations demandées par le Conseil dans une lettre datée du 7 août 2008, concernant l'Avis d'audience publique de radiodiffusion CRTC 2008-8 et l'Avis public de télécom CRTC 2008-8.
Document: 947302.pdf - 107KB

2008-09-04 - Téléphone Drummond inc.
Description: Nous déposons par la présente le complément d'informations demandées par le Conseil dans une lettre datée du 7 août 2008, concernant l'Avis d'audience publique de radiodiffusion CRTC 2008-8 et l'Avis public de télécom CRTC 2008-8.
Document: 946897.pdf - 367KB


Section 5a) Costs

2009-08-12 - The Canadian Hearing Society

Description: I am writing this letter to make the adjustment for the final costs applied for on Apirl 22, 2009, in that only 95% of its consultant costs is claimed in relation to telecommunication matters, 5% related to broadcasting matters.

Document: 1255001.pdf - 28KB

2009-07-03 - TELUS Communications Company

Description: TELUS Communications Company (“TELUS”) is in receipt of three separate costs awards, each issued by the Commission on June 26, 2009.1 In these costs awards, the Commission approved costs applications filed by each of the Regroupement des aveugles et amblyopes du Québec, the Centre québécois de la déficience auditive and the Alliance for Equality of Blind Canadians in relation to their respective participation in the proceeding initiated by Notice 2008-8.

Document: 1236655.pdf - 27KB

2009-04-22 - The Canadian Hearing Society
Description: Further to your e-mail dated April 3, 2009 to Mr. Fred Enzel, as per the CRTC 2008-21 proceeding, please note that January 27 and March 27 submissions need to be corrected and now this revised application is for final costs to allow The Canadian Hearing Society to be proceeded.
Document: 1207745.pdf - 802KB

2009-04-03 - Canadian Association of the Deaf (CAD)
Description: Canadian Association of the Deaf (CAD) submits the following response comments to those of Bell , et.al (ILECs) of March 27, 2009 and their follow up of April 2 nd.
Document: 1055261.doc - 29KB

2009-04-02 - Neil Squire Society
Description: Further to my correspondence of March 4, 2009, I wish to put the following additional information on the official record.
Document: 1207630.pdf - 33KB

2009-04-02 - Bell Aliant Regional Communi ca tions, Limited Partnership, Bell Canada and Télébec, Société en commandite (the Companies), MTS Allstream Inc., Rogers Communi ca tions Inc. and TELUS Communi ca tions Company (the interim Costs Respondents) and Saskatchewan Telecommuni ca tions (SaskTel)
Description: On 27 March 2009, Bell Aliant Regional Communi ca tions, Limited Partnership, Bell Canada and Télébec, Société en commandite (collectively, the Companies), MTS Allstream Inc. (MTS Allstream), Rogers Communi ca tions Inc. (Rogers) and TELUS Communi ca tions Company (TELUS) (collectively, the Interim Costs Respondents) and Saskatchewan Telecommuni ca tions (SaskTel) responded to an undated letter from Commission Staff (the Commission Staff Letter), received on Friday, 6 March 2009 as well as to costs applications found on the Commission's website. Document: 1055020.doc - 526KB 

2009-04-01 - ARCH Disability Law Centre
Description: I am writing following our recent telephone conversations regarding the forms ARCH filed on March 10, 2009 in support of our Cost Application in the above-noted matter.
Document: 1053465.zip - 74KB

2009-03-27 - TELUS Communications Company
Description: TELUS has now reviewed the various costs claims filed by parties in relation to the proceeding initiated by Notice 2008-8.
Document: 1050219.doc - 42KB - 1050219.txt - 4KB

2009-03-27 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada and Télébec, Société en commandite (the Companies), MTS Allstream Inc., Rogers Communications Inc. and TELUS Communications Company (the Interim Costs Respondents) and Saskatchewan Telecommunications (SaskTel)
Description: Bell Aliant Regional Communi ca tions, Limited Partnership, Bell Canada and Télébec, Société en commandite (collectively, the Companies), MTS Allstream Inc. (MTS Allstream), Rogers Communi ca tions Inc. (Rogers) and TELUS Communi ca tions Company (TELUS) (collectively, the Interim Costs Respondents) and Saskatchewan Telecommuni ca tions (SaskTel) are in receipt of an undated letter from Commission Staff (the Commission Staff Letter), received on Friday, 6 March 2009, indi ca ting that the deadline for applying for costs in the above-noted proceeding is 10 March 2009 and that in most ca ses appli ca tions for costs would be posted within two days of the date of receipt by the Commission.
Document: 1050079.doc - 556KB

2009-03-23 - Centre québécois de la déficience auditive
Description: Le Centre québécois de la déficience auditive souhaite, à la suite de la demande du contentieux, compléter sa réclamation de frais amendés pour l'audience 2008-8 auquel il a participé le 17 et 18 novembre dernier.
Document: 1046457.pdf - 213KB

2009-03-10 - Regroupement des aveugles et amblyopes du Québec (RAAQ)
Description: La présente concerne les dépenses engagées par notre regroupement lors de notre participation à la consultation publique le 19 novembre 2008.
Document: 1040570.pdf - 312KB

2009-03-10 - ARCH Disability Law Centre
Description: ARCH Disability Law Centre, in accordance with Rule 44 of the CRTC Telecommunications Rules of Procedure, applies for costs with respect to our participation in the above-noted proceeding.  All of ARCH’s submissions in this proceeding related to telecommunications.  As such, ARCH submits this application in relation to all costs associated with our participation.  We submit that our participation meets all of the requirements set out in Rule 44.
Docuemnt: 1039852.zip - 640KB

2009-03-04 - Neil Squire Society
Description:  Further to my correspondence and submission for costs sent to Ms. Lori Pope date February 4, 2009, I wish to put the following information on the official record.
Document: 1038163.pdf - 50KB

2009-02-19 - Henry Vlug
Description: CAD - Canadian Association of the Deaf, in acccordance with Rule 44 of CRTC Telecommunications Rules of Procedure, applies for costs with respect to Public notice 2008-8.
Document: 1030552.pdf - 288KB

2009-02-17 - Marc Workman for Alliance for Equality of Blind Canadians (AEBC)
Description: This letter forms part of my application for an award of costs incurred through my participation in CRTC Public Notice 2008-8. In this proceeding, I represented the Alliance for Equality of Blind Canadians (AEBC).
Document: 1039983.pdf - 519KB

2009-02-12 - Centre québécois de la déficience auditive
Description:  Demande de remboursement de frais
Document: 1025491.zip - 52KB

2009-02-04 - Neil Squire Society
Description: In accordance with the guidelines int he PN 2008-8 and 2008-8-1 proceedings, this is an application for consultant fees related to the Neil Squire Society's participation in the proceedings.
Document: 1020607.pdf - 233KB

2009-01-27 - The Canadian Hearing Society
Description: As per the CRTC 2008-21 proceeding, this application is for final costs to allow The Canadian Hearing Society (CHS) to participate effectively in these proceedings.
Document: 1014866.zip - 113KB

2009-01-06 - Bell Aliant Regional Communica tions, Limited Partnership, Bell Canada and Télébec, Société en commandite (The Companies), MTS Allstream Inc. (MTS Allstream), Rogers Communications Inc. (Rogers) and TELUS Communications Company (TELUS) (The Interim Costs Respondents)
Description: Bell Aliant Regional Communi ca tions, Limited Partnership, Bell Canada and Télébec, Société en commandite (collectively, the Companies), MTS Allstream Inc. (MTS Allstream), Rogers Communi ca tions Inc. (Rogers) and TELUS Communi ca tions Company (TELUS) (collectively, the Interim Costs Respondents) are in receipt of an appli ca tion for interim costs in the above-noted proceeding from the Neil Squire Society (NSS) dated 4 December 2008.
Document: 1002351.doc - 510KB

2008-12-30 - Canadian Association of the Deaf
Description: In accordance with the CRTC cost order in this proceeding and directions from CRTC staff the following pages are being faxed to the parties listed.
Document: 1002609.pdf - 435KB

2008-12-17 - Regroupement des aveugles et amblyopes du Québec (RAAQ)
Description: Suite à un appel téléphonique reçu du CRTC aujourd'hui, nous devons vous confirmer qu'aucune autre demande de remboursement suite à celle envoyée le 4 décembre dernier ne vous sera acheminée.
Document: 1207763.pdf - 22KB

2008-12-04 - Neil Squire Society
Description: In accordance with the quidelines in the 2008-8 proceedings, this is an applications for intereim costs to allow the Neil Society to participate in these proceedings.
Document: 997160.pdf - 89KB

2008-12-04 - Regroupement des aveugles et amblyopes du Québec (RAAQ)
Description: En premier lieu, je tiens à vous remercier de nous avoir reçu à l'audience en rapport avec les Questions en suspens concernant l'accessibilité des services de télécommunication et de radiodiffusion pour les personnes handicapées le 19 novembre dernier.
Document: 987142.pdf - 179KB

2008-10-27 - TELUS Communications Company
Description:  TELUS Communications Company (TELUS) is in receipt of an application for interim costs filed by the Canadian Hearing Society (CHS) on October 20, 2008
Document: 969972.doc - 38KB - 969972.txt - 3KB

2008-10-27 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada, Bell TV (formerly Bell ExpressVu Limited Partnership, or Bell ExpressVu), Télébec, Société en commandite, (the Companies), MTS Allstream Inc. and Rogers Communications Inc.
Description:  Bell Aliant Regional Communi ca tions, Limited Partnership (Bell Aliant), Bell Canada, Bell TV (formerly Bell ExpressVu Limited Partnership, or Bell ExpressVu), Télébec, Société en commandite (Télébec), (collectively, the Companies), MTS Allstream Inc., (MTS Allstream) and Rogers Communications Inc., (Rogers) are in receipt of an application for interim costs in the above-noted proceeding from the Canadian Hearing Society (CHS) dated 20 October 2008.
Document:  969950.doc - 505KB - 969950.txt - 3KB

2008-10-20 - Canadian Hearing Society
Description: As per the CRTC guidelines in the 2008-08 proceeding, this application is for interim costs to allow The Canadian Hearing Society (CHS) to participate effectively in these proceedings.
Document: 968233.doc - 51KB

2008-10-14 - Rogers Communications Inc.
Description:  Rogers is in receipt of an application for interim costs in the above-noted proceeding from the Canadian Association of the Deaf (CAD) on October 1, 2008 and a follow-up letter dated October 7, 2008.  
Document:  965087.doc - 538KB - 965087.txt - 3KB

2008-10-09 - TELUS Communications Company
Description:  TELUS is in receipt of an application for interim costs filed by the Canadian Association of the Deaf (CAD) on October 1, 2008.   In its application, CAD requests certain interim costs related to expected disbursements for travel and accommodations as a result of CAD's participation at the oral hearing for this proceeding in November 2008
Document:  963745.doc - 40KB - 963745.txt - 4KB

2008-10-09 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada and Télébec, Société en commandite (the Companies)
Description: The Companies are in receipt of an application for interim costs in the above-noted proceeding from the Canadian Association of the Deaf (CAD) dated 1 October 2008.   The Companies do not object to the applicants' eligibility for costs or the amounts claimed
Document: 963700.doc - 84KB - 963700.txt - 3KB

2008-10-01 - Canadian Association of the Deaf (CAD)
Description: In accordance with the guidelines in the 2008 - 8 proceeding, this is an application for interim costs to allow the Canadian Association of the Deaf (CAD) to participate effectively in these proceedings
Document: 961535.doc - 371KB


Section 5b) Others

2011-09-12 - Canadian Association of the Deaf (CAD)
Description: The Canadian Association of the Deaf (CAD) is in receipt of the replies of Telus and Rogers to concerns we expressed about Internet Protocol Relay Services in our letter of 2 June 2011, and which the Commission addressed in its letter of 26 July 2011.  We appreciate the responses, and provide these comments in reply.
Document: 1613706.doc - 578KB

2011-08-23 - Rogers Communications Partnership
Description: Rogers Communications Partnership (“Rogers”) is in receipt of the Commission’s letter dated July 26, 2011, and the complaint initiated by the Canadian Association of the Deaf (CAD) related to implementation and quality of IP-Relay services. Rogers apologizes and notes that due to an oversight on our part, this response to the Commission’s letter is being filed one day after the August 22 filing deadline.
Document: 1604920.pdf - 66KB

2011-08-22 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS” or the “Company”) is in receipt of a letter from Commission staff dated July 26, 2011, in which it refers to a complaint initiated by CAD related to implementation and quality of IP-Relay services. In its complaint, CAD raised general issues about the provision of IP-Relay services offered by all the telecommunications service providers (“TSPs”) and also specific concerns about quality of service issues with respect to Rogers Communications Partnership (“Rogers”) and TELUS.
Document: 1604213.pdf - 110KB

2011-07-29 - TELUS Communications Company
Description: TELUS hereby files a second confidential report with the Commission after the completion of 12 months of its video relay services (“VRS”) trial.
Document: 1596144.pdf - 76KB

2011-07-29 - Rogers Communications Partnership
Description: Rogers is in receipt of the Commission’s letter dated July 26, 2011, and the complaint initiated by the Canadian Association of the Deaf (CAD) related to implementation and quality of IP-Relay services
Document: 1597427.pdf - 53KB

2011-07-28 - TELUS Communications Company
Description: TELUS is in receipt of a letter from the Commission dated July 26, 2011, in which it refers to a complaint initiated by CAD related to implementation and quality of IP-Relay services.
Document: 1597423.pdf - 78KB

2011-06-02 - Canadian Association of the Deaf (CAD)
Description: The Canadian Association of the Deaf (CAD), as the lead organization in advocating for and monitoring telephone relay services for Deaf and hard of hearing Canadians since the beginning of such services in the late 1980s, wishes to express our concerns about the implementation of Internet Protocol Relay Services (IPRS) .
Document: 1597421.doc - 578KB (english) - 1597433.doc - 587KB (french)

2011-03-15 - MTS Allstream Inc.
Description: MTS Allstream Inc. (MTS Allstream) wishes to notify the Commission that its Allstream Inc. (Allstream) division, which offers business telecommunications services across Canada, will begin to offer IP Relay service to its customers as of 31 March 2011.
Document: 1532258.pdf - 49KB

2010-07-21 - TELUS Communications Company
Description: Pursuant to paragraph 64 of Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Accessibility of telecommunications and broadcasting services (the “Accessibility Policy”), TELUS Communications Company (“TELUS” or “the Company”) files its report on the progress of its work with groups representing persons with disabilities about the availability of customer information in additional alternative formats, such as sign language or plain language.
Document: 1419192.pdf - 55KB

2010-07-21 - Saskatchewan Telecommunications (SaskTel)
Description: Pursuant to the procedures established in Broadcasting and Telecom Regulatory Policy CRTC 2009‑430, Accessibility of telecommunications and broadcasting services, Saskatchewan Telecommunications (SaskTel) is hereby providing a status report in the Attachment to update the Commission regarding SaskTel’s progress in meeting those items that were identified for completion by 21 July 2010.
Document: 1419075.zip - 51KB

2010-07-21 - MTS Allstream Inc.
Description: In Broadcasting and Telecom Regulatory Policy CRTC 2009-430, Accessibility of telecommunications and broadcasting services, 21 July 2009 (the Accessibility Policy), the Commission identified a number of accessibility milestones and follow-up items that service providers were to meet over several years.
Document: 1419027.zip - 435KB

2010-07-21 - Rogers Communications
Description: In Policy CRTC 2009-430 (the Policy), the Commission asked telecommunications service providers (TSPs) and broadcasting distribution undertakings (BDUs) to submit a report on the status of discussions with disability and advocacy groups in developing information for persons with disabilities in alternative formats. Rogers Communications (Rogers) is pleased to provide this overview of our consultations with various stakeholder groups concerning this, as well as an update on various other deliverables described in the Policy.
Document: 1419057.pdf - 69KB

2008-09-12 - Acuity Report 2005
Description: A report prepared for Canadian Radio-Television and Telecommunications Commission (CRTC) by Acuity Research Group Inc. - April 2005
Document: 951215.pdf - 18256KB - 951215.htm - 676KB


Section 5c) CAB reports

2008-12-15 - Canadian Association of Broadcasters (CAB)
Description: As requested by the Commission, the Canadian Association of Broadcasters (CAB) is pleased to submit the enclosed report on the validation exercises held in Montreal on December 8th, 2008 and in Toronto on December 9th, 2008 that measured user reactions to the proposed standards and protocols for closed captioning in French and in English developed by the two working groups on closed captioning. Also attached are copies of the detailed results obtained for each validation session.
Document: 1000254.pdf - 746KB

2008-12-02 - Canadian Association of Broadcasters (CAB)
Description: The Canadian Association of Broadcasters (CAB) is pleased to offer the enclosed report to the Commission on the above-noted matter. Also attached are proposed Closed Captioning standards and protocol manuals for both English- and French-language television. A translated version of this report will be forwarded to the CRTC shortly.
Document: 985632.zip - 1,144KB


Section 6) Exhibits and responses to undertakings

2009-02-03 - Saskatchewan Telecommunications
Description: In its response to SASKTEL(CRTC)19DEC08-502 PN 2008-8, Saskatchewan Telecommunications (SaskTel) inadvertently failed to account for all types of service options that are provided in addition to its basic TTY to operator Message Relay Service.   Accordingly, SaskTel submits the attached revision to that interrogatory response.
Document: 1018288.zip - 50KB

2009-02-02 - MTS Allstream Inc.
Description: On 27 January 2009 , MTS Allstream Inc. (MTS Allstream) filed its responses to the Commission's PN 2008-8 interrogatories dated 19 December 2008 .   In its response to MTS Allstream(CRTC)19Dec08-503 PN 2008-8, MTS Allstream inadvertently released the names of the telecommunications service providers to whom it provides message relay service on a wholesale basis.
Document: 1017618.zip - 110KB

2009-01-27 - Rogers Communications Inc.
Description: In accordance with procedures set out by the Commission in the above noted Public Notices, Rogers Communications Inc. (Rogers) submits the attached response to the interrogatories received from the CRTC on December 2, 2008.
Document: 1014704.zip - 308KB - 1014704txt - 4KB

2009-01-27 - MTS Allstream Inc.
Description: MTS Allstream Inc. (MTS Allstream) hereby submits its responses to the interrogatories issued by the Commission on 19 December 2008 in the proceeding initiated by Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, Unresolved issues related to the accessibility of telecommunications and broadcasting services to persons with disabilities , 10 June 2008 (PN 2008-8).
Document: 1014583.zip - 154KB

2009-01-26 - Shaw Communications Inc.
Description: Shaw Communications Inc. (Shaw), on behalf of Shaw Telecom Inc. (Shaw Telecom) is providing these confidential responses to the interrogatories regarding Message Relay Services (MRS), received by Shaw on December 19, 2008 .
Document: 1014990.doc - 106KB

2009-01-26 - TELUS Communications Company
Description: In accordance with the procedures as set out by Commission staff, TELUS Communications Company ("TELUS") files its responses to interrogatories issued by the Commission on December 19, 2008.
Document: 1014303.zip - 77KB - 1014303txt - 10KB

2009-01-26 - Télébec, société en commandite
Description: En accord avec la procédure établie par le Conseil de la radiodiffusion et des télécommunications canadiennes ("le Conseil") dans le dossier amorcé par l’Avis public de télécom CRTC 2008-8 ("l’Avis 2008-8"), Télébec, Société en commandite ("Télébec") dépose, sous-pli, ses réponses aux demandes de renseignements du 19décembre 2008.
Document: 1014292.zip - 205KB

2009-01-26 - Saskatchewan Telecommunications
Description: Pursuant to the Commission's letter of 19 December 2008 , as amended by its letter of 9 January 2009 , Saskatchewan Telecommunications (SaskTel) submits its responses to the Commission's interrogatories.   Responses to the following interrogatories are provided in confidence to the Commission for the reasons cited in the interrogatory responses.
Document: 1014278.zip - 98KB

2009-01-26 - Cogeco Cable Inc.
Description: Pursuant to the directive specified in the Commission staff letter dated 19 December 2008, as amended by the Commission staff letter dated 7 January 2009, Cogeco Cable Inc. (Cogeco) on behalf of Cogeco Cable Canada Inc. submits its responses to the CRTC interrogatories regarding Message Relay Services (MRS).
Document: 1014274.pdf - 30KB

2009-01-26 - Bell Aliant Regional Communications, Limited Partnership and Bell Canada (The Companies)
Description: Pursuant to the procedures set out in the Commission's letter dated 19 December 2008, as modified in its letter of 7 January 2009, the attached responses to the Commission's interrogatories are submitted by Bell Aliant Regional Communications, Limited Partnership and Bell Canada (collectively, the Companies). Where applicable, the responses include the requested information for Virgin Mobile Canada as well.
Document: 1013488.zip - 108KB - 1013488txt - 15KB

2009-01-26 - Bell Canada
Description: In its response to Bell Canada(CRTC)26Nov08-1 PN 2008-8, filed 15 December 2008, Bell Canada addressed the provision of additional information in alternative formats pursuant to CRTC Undertaking #1.  
Document: 1013485.zip - 45KB - 1013485txt - 10KB

2009-01-26 - QMI, au nom de ses filiales Vidéotron et le Groupe TVA
Description: QMI, au nom de ses filiales Vidéotron ltée («Vidéotron») et le Groupe TVA inc. («TVA») accuse réception d'une lettre du 19 décembre 2009 eu égard à l'instance susmentionnée en objet et portant sur une troisième série de questions.   Veuillez trouver ci-dessous nos réponses.
Document: 1014127.doc - 455KB

2008-12-25 - Chris and Marie Stark
Description: This is the response of the Starks to the presenter's remarks etc. at the hearing on the above noted subject. Firstly we would again like to acknowledge our appreciation to the CRTC staff for helping us at the hearing, which enhanced our independence and effectiveness.
Document: 1000770.zip - 69KB - 1000770txt - 30KB

2008-12-23 - GoAmerica, Inc.
Description: Response to the CRTC’s Request for Further Information Following GoAmerica’s November 21, 2008 Presentation at CRTC Public Hearing Telecom Public Notice CRTC 2008-8
Document: 999608.zip - 283KB

2008-12-19 - TELUS Communications Company
Description: TELUS Communications Company files its responses to Undertaking #12 and Undertaking #18 in relation to this proceeding.
Document: 1002253.zip - 21KB - 1002253txt.zip - 4KB

2008-12-17 - Saskatchewan Telecommunications
Description: Saskatchewan Telecommunications (SaskTel) is in receipt of a Commission staff letter dated 12 December 2008 .   In its letter, Commission staff requested that SaskTel provide its comments regarding 'the value of proceeding with its Internet Protocol (IP) Relay Service offering at this time, identifying the impact of stopping the project now'.
Document: 995101.doc - 38KB

2008-12-16 - Bell Aliant Regional Communications, L.P. (Bell Aliant), and Bell Canada (The Companies)
Description: Bell Aliant Regional Communications, L.P. (Bell Aliant), and Bell Canada , collectively the Companies, are hereby submitting their response to the interrogatory posed by the Commission to parties in a letter dated 28 November 2008
Document: 993686.zip - 304KB - 993686txt - 18KB

2008-12-15 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada and Télébec, Société en commandite (the Companies)
Description: The Commission issued CRTC Exhibit #6 identifying a number of undertakings for Bell Aliant Regional Communi ca tions, Limited Partnership (Bell Aliant), Bell Canada and Télébec, Société en commandite (Télébec), (collectively, the Companies).   The Companies are attaching their responses to the following undertakings identified in CRTC Exhibit #6:
Document: 993060.zip - 3428KB - 993060txt.zip - 57KB

2008-12-15 - Alliance for Equality of Blind Canadians
Description: The following pages offer a description of four types of software (Nuance Talks, Mobile Speak, Mobile Speak Smartphone, and Mobile Speak Pocket) designed to make many of the features of wireless devices accessible to people who are blind.
Document: 992865.doc - 43KB

2008-12-15 - TELUS Communications Company
Description: TELUS Communications Company files its response to the interrogatory posed by the Commission on November 27, 2008 in relation to this proceeding.
Document: 992490.zip - 16KB - 992490txt.zip - 3KB

2008-12-15 - Northwestel Inc.
Description: Pursuant to the Commission’s e-mail to the Company on November 28, 2008 with regards to the above proceeding, Northwestel provides its response to the interrogatory addressed to the Company.
Document: 992492.pdf - 33KB

2008-12-15 - Rogers Communications Inc.
Description: In accordance with procedures set out by the Commission in the above noted Public Notices, Rogers Communications Inc. (Rogers) submits the attached response to the interrogatory received from the CRTC on November 27, 2008.
Document: 992494.zip - 320KB - 992494txt.zip - 4KB

2008-12-15 - Bragg Communications Inc.
Description: Pursuant to the Commission’s e-mail dated November 28, 2008, Bragg Communications Inc. (“Bragg”) hereby files its response to the interrogatory posed by the Commission in said e-mail. The attached response is filed by Bragg on behalf of its direct and indirect subsidiaries and companies under common control (Bragg Communications Inc. carrying on business as EastLink, Persona Communications Inc., People’s Tel Limited Partnership, Amtelecom Cable Limited Partnership, and EastLink-Bluewater Communications Inc.).
Document: 992497.zip - 109KB

2008-12-15 - Télébec, société en commandite
Description: En accord avec la procédure établie par le Conseil de la radiodiffusion et des télécommunications canadiennes ("le Conseil") dans le dossier amorcé par l’Avis public de télécom CRTC 2008-8 ("l’Avis 2008-8"), Télébec, Société en commandite ("Télébec") dépose, sous-pli, les réponses suivantes aux engagements spécifiques à Télébec pris à l’audience du 26 novembre 2008.
Document: 992500.zip - 59KB - 992500txt.zip - 4KB

2008-12-15 - Distributel Communications Ltd.
Description: Pursuant to the procedures specified at paragraph 24 of Unresolved issues related to the accessibility of telecommunications and broadcasting services for persons with disabilities, Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, 10 June 2008, as amended by Commission staff letter dated 2 July 2008, Distributel submits its responses to the following interrogatories:
Document: 992504.doc - 39KB

2008-12-15 - MTS Allstream Inc.
Description: MTS Allstream Inc. (MTS Allstream) hereby submits its response to the interrogatory issued by the Commission on 27 November 2008 in the proceeding initiated by Broadcasting Notice of Public Hearing CRTC 2008-8 and Telecom Public Notice CRTC 2008-8, Unresolved issues related to the accessibility of telecommunications and broadcasting services to persons with disabilities, 10 June 2008 (PN 2008-8).
Document: 992505.zip - 136KB

2008-12-15 - Shaw Communications Inc., on behalf of Shaw Cablesystems G.P., Star Choice Television Network Incorporated, and Shaw Telecom Inc. Description: Shaw Communications Inc. (Shaw), on behalf of Shaw Cablesystems G.P. (Shaw Cable), Star Choice Television Network Incorporated (Star Choice), and Shaw Telecom Inc. (Shaw Telecom), is providing our response to the interrogatory we received from the Commission on 27 November 2008.
Document: 992509.doc - 95KB

2008-12-15 - Canadian Association of the Deaf
Description: Attached is the CAD's response to the November 28 "devices" interrogatory
Document: 992510.doc - 29KB

2008-12-15 - ARCH Disability Law Centre
Description: ARCH Disability Law Centre is pleased to submit the enclosed response to the CRTC’s interrogatory dated November 27, 2008
Document: 992511.zip - 609KB - 992511txt.zip - 5KB

2008-12-15 - Neil Squire Society
Description: Here is our response to the question put forward by the CRTC committee. As the time to response was short, the response is not exhaustive in nature. If you have follow up questions please let us know.
Document: 992513.doc - 82KB

2008-12-15 - Edwin "Ross" Eadie
Description: All information provided in this response to the CRTC comes from codefactory.es, the website for the company   making accessible Braille display, large print, and voice output software for Sybian, Windows Smart phone and pocket PC's running Windows Mobile.   I am not familiar with any accessible software or hardware for set top terminals on digital broadcast systems, although I was excited to hear at least Rogers has found a small part of the accessibility solution with a button to change DVS mode.
Document: 992458.doc - 36KB

2008-12-15 - Saskatchewan Telecommunications (SaskTel)
Description: Saskatchewan Telecommunications (SaskTel) hereby provides it response to the further interrogatory posed by the Commission on 27 November 2008 .
Document: 992337.zip - 120KB

2008-12-12 - Quebecor Media inc. (QMI)
Description: Nous faisons suite à votre courriel ci-dessous. Voici les réponses de QMi au nom de Vidéotron.
Document: 992315.doc - 69KB

2008-12-11 - Joe Clark
Description: We are writing to offer the CRTC an international perspective on Web accessibility for people with disabilities
Document: http://outsideadvice.wordpress.com/

2008-12-11 - Bell Aliant Regional Communications, Limited Partnership (Bell Aliant), Bell Canada and Télébec, Société en commandite (Télébec) (The Companies)
Description: The Commission issued CRTC Exhibit #6 identifying a number of undertakings for Bell Aliant Regional Communications, Limited Partnership (Bell Aliant), Bell Canada and Télébec, Société en commandite (Télébec), (collectively, the Companies). The Companies are attaching their response to The Companies(CRTC)26Nov08-9 PN 2008-8, identified as Undertaking #9 in CRTC Exhibit #6. Under separate cover, Télébec is also submitting additional company-specific information in response to this question, in Télébec(CRTC)26nov08-9 AP 2008-8.
Document: 991676.zip - 65KB - 991676txt - 4KB

2008-12-11 - Télébec, société en commandite
Description: En accord avec la procédure établie par le Conseil de la radiodiffusion et des télécommunications canadiennes ("le Conseil") dans le dossier amorcé par l’Avis public de télécom CRTC 2008-8 ("l’Avis 2008-8"), Télébec, Société en commandite ("Télébec") dépose, sous-pli, la réponse suivante aux engagements spécifiques à Télébec pris à l’audience du 26 novembre 2008.
Document: 991660.zip - 50KB

2008-12-11 - TELUS Communications Company
Description: TELUS Communications Company files its responses to undertaking numbers 14, 17 and 19 in relation to this proceeding. TELUS will file its responses to its remaining undertakings as soon as possible.
Document: 991630.zip - 30KB - 991630txt - 4KB

2008-12-10 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS”) is in receipt of a Commission letter dated December 3, 2008 in relation to this proceeding. In its letter, the Commission referenced TELUS’ proposed video relay services trial and IP-Relay services trial that are scheduled to begin in early 2009. The Commission then requested TELUS to provide its comments “on the value of proceeding with the trials at this time, identifying the impact of stopping the project now.”
Document: 991621.doc - 39KB - 991621.txt - 5KB

2008-12-10 - Shaw Communications Inc., on behalf of Shaw Cablesystems G.P., Star Choice Television Network Incorporated, and Shaw Telecom Inc.
Description: Shaw Communications Inc. (Shaw), on behalf of Shaw Cablesystems G.P. (Shaw Cable), Star Choice Television Network Incorporated (Star Choice), and Shaw Telecom Inc. (Shaw Telecom), is providing responses to our undertakings #1 through #6.
Document: 991584.doc - 107KB

2008-12-09 - Bell Aliant Regional Communications, Limited Partnership (Bell Aliant), Bell Canada and Télébec, Société en commandite (Télébec) (The Companies)
Description: The Commission issued CRTC Exhibit #6 identifying a number of undertakings for Bell Aliant Regional Communications, Limited Partnership (Bell Aliant), Bell Canada and Télébec, Société en commandite (Télébec), (collectively, the Companies). Bell Canada is attaching its response to Bell Canada(CRTC)26Nov08-20 PN 2008-8, identified as Undertaking #20 in CRTC Exhibit #6. This response provides the legal opinion of Neil Finkelstein of the law firm Blakes, Cassels & Graydon LLP. This legal opinion was commissioned by Bell Canada, Rogers Communications Inc. and Shaw Communications Inc. and all three companies agree with the conclusions set out therein.
Document: 991611.zip - 1528KB - 991611txt - 2KB

2008-12-05 - Télébec, société en commandite
Description: En accord avec la procédure établie par le Conseil de la radiodiffusion et des télécommunications canadiennes ("le Conseil") dans le dossier amorcé par l’Avis public de télécom CRTC 2008-8 ("l’Avis 2008-8"), Télébec, Société en commandite ("Télébec") dépose, sous-pli, les réponses suivantes aux engagements spécifiques à Télébec pris à l’audience du 26 novembre 2008.
Document: 987570.zip - 122KB

2008-12-05 - Bell Aliant Regional Communications, Limited Partnership, Bell Canada and Télébec, Société en commandite (The Companies)
Description: The Commission issued CRTC Exhibit #6 identifying a number of undertakings for Bell Aliant Regional Communications, Limited Partnership (Bell Aliant), Bell Canada and Télébec, Société en commandite (Télébec), (collectively, the Companies). The Companies are attaching their responses to the following undertakings identified in CRTC Exhibit #6:
Document: 987560.zip - 138KB - 987560txt - 9KB

2008-12-05 - Centre for Learning Technologies at Ryerson University
Description: As requested, we have attached several papers that we have written on post-production closed captioning and audio description. Whenever possible, I've attached the full version of the paper. However, due to copyright, I could not attach two papers. Instead, we've created a word document with the abstracts. People have two options as to how they access these two papers: 1) follow the link and pay for the paper or 2) email me and I can give it to them for free. These options are noted in the word document .
Document: 987382.pdf - 1,237KB

2008-12-02 - RQST
Description: Voici l'information demandée et que nous vous avions promises. N'hésitez pas à communiquer avec moi pour de plus amples informations.
Document: 985139.zip - 2,188KB

2008-12-02 - Rogers Communications Inc.
Description: Rogers Communications Inc. (Rogers) is filing responses to undertakings #1 through #9 in accordance with the procedures set out by the Commission in the above noted Public Notices as amended.
Document: 984943doc.zip - 391KB - 984943txt.zip - 8KB

2008-12-02 - Chris and Marie Stark
Description: In response to your interrogative, we have sent you some information about cell phones.
Document: 984926.zip - 68KB

2008-12-02 - Sorenson Communications of Canada, ULC and Sorenson Communications
Description: I am pleased to respond on behalf of our client, Sorenson Communications of Canada, ULC (Sorenson Canada) and Sorenson Communications (Sorenson) to undertakings Sorenson Canada #1 and #2.
Document: 984923.zip - 150KB

2008-12-02 - MTS Allstream
Description: On 21 November 2008 , during the course of the oral hearing, the Commission issued CRTC Exhibit #5 identifying a total of 10 undertakings for MTS Allstream Inc. (MTS Allstream).   Attached are MTS Allstream's responses each of these undertakings except for MTS Allstream # 4 and #5.   The response to the undertaking MTS Allstream #4 will be included in MTS Allstream's final submission on 12 January 2008 .   Also, as requested in CRTC Exhibit #5, MTS Allstream will comply with the undertaking MTS Allstream #5 "in due course".
Document: 984882.zip - 116KB

2008-12-01 - Quebecor Media inc. (QMI)
Description: Lors de la comparution de Quebecor Media inc. (QMI) pendant l'audience mentionnée en rubrique, quelques questions ont été soulevées auxquelles nous n'avions pas les réponses. Nous nous sommes engagés à y répondre.
Document: 984202.doc (revised)- 271KB

2008-11-28 - Regroupement des aveugles et amblyopes du Québec (RAAQ)
Description: Tel que convenu lors de la présentation de notre regroupement au CRTC le 19 novembre dernier, vous trouverez ci-joint le rapport de notre sondage sur la vidéodescription et une lettre contenant notre réponse à la question que le Conseil nous a posée. Ainsi nous donnons suite aux deux engagements que nous avons pris.
Document: 985631.zip - 53KB

2008-11-28 - CBC/Radio-Canada
Description: Further to your email dated November 18, 2008 and subsequently revised November 19, 2008, the following is CBC/Radio-Canada’s response in the context of RAAQ’s proposal in regard to described video as discussed at the public hearing on Unresolved issues related to the accessibility of telecommunications and broadcasting services for persons with disabilities.
Document: 983177.pdf - 41KB

2008-11-28 - Canadian Association of Broadcasters (CAB)
Description: The following are the responses of the Canadian Association of Broadcasters (CAB) to the three undertakings directed to the CAB and our members in relation to the above-noted proceeding.
Document: 984920.pdf - 545KB

2008-11-28 - Canadian Cable Systems Alliance (CCSA)
Description: As requested by CRTC staff, CCSA hereby provides further information on specific issues raised during our appearance at the CRTC Hearing examining Accessibility to Telecommunications and Broadcasting services for Canadians with disabilities.
Document: 984919.pdf - 184KB

2008-11-28 - Saskatchewan Telecommunications
Description: Attached are the responses to the undertakings for Saskatchewan Telecommunications (SaskTel).  For ease of identification, SaskTel has included the Commission's reference in the heading of the response.
Document : 983865.zip (revised) - 1639KB

2008-11-28 - TELUS Communications Company
Description: TELUS Communications Company files its responses to undertaking numbers 1, 3, 4, 5, 6, 7, 8, 9, 10, 11, 13 and 15 in relation to this proceeding.
Document: 983672.doc - 81KB - 983672.txt - 14KB

2008-11-27 - ARCH Disability Law Centre
Description: In the CRTC's list of undertakings related to the hearing in the above-noted proceeding, there are 2 undertakings specified for ARCH, for which responses are stated to be due on November 28, 2008 .   ARCH is not providing responses to these undertakings for the following reasons.
Document: 994851.doc - 65KB

2008-11-27 - Canadian Hard of Hearing Association in Hamilton
Description: Re: Undertakings to Commissioner Mr. T Dalton
1)Website and contact for 4cTelecom Holland
2)Related presentations made at the IFHOH International Congress,
Vancouver, July, 2008
Document: 984921.zip - 3362KB

2008-11-26 - CRTC
Description: Exhibit/Pièce #6
Document: 985948.doc - 99KB

2008-11-21 - CRTC
Description:  Exhibit/Pièce #5
Document: 981929.doc - 69KB

2008-11-21 - Canadian Hearing Society
Description:  In response to Ms. Lehoux's inquiries regarding contact information for National Association of the Deaf (NAD in USA), Australia Association of the Deaf and French Association of the Deaf (France), here are the following contact information.
Document: 980066.doc - 40KB

2008-11-20 - ARCH Disability Law Centre
Description: Exhibit/Pièce #1
Document: 1000420.pdf - 8727KB

2008-11-20 - Canadian Association of the Deaf
Description:  During the presentation by CCD there was a question asked in regard to how many deaf sign language users there are in Canada. CCD properly said CAD would be in a better position to answer this
Documemt: 980062.doc - 24KB

2008-11-20 - CRTC
Description: Exhibit/Pièce #4
Document:   980230.doc - 60KB

2008-11-19 - Centre for Learning Technologies at Ryerson University
Description: Response to undertaking no. 2 "to provide the audio visual components-examples shown in your presentation"
Clip 1: Deaf Planet - To Air Is Human (Closed Captioning).mpg
Clip 2: Deaf Planet - To Air (Enhanced Captioning).mpg
Clip 3: Odd Job Jack (Conventional  Description  - narration) 01.mpg
Clip 4: Odd Job Jack (First Person Description) 01.mpg
Document: Clip_1.mpg - Clip_2.mpg - Clip_3.mpg - Clip_4.mpg

2008-11-19 - CRTC
Description:  Exhibit/Pièce #3
Document: 979739.doc - 58KB (revised)

2008-11-18 - CRTC
Description:  Exhibit/Pièce #2
Document: 979316.doc - 67KB

2008-11-18 - Chris and Marie Stark
Description:  Exhibit #2
Document: 978245.ppt - 1548KB

2008-11-18 - Chris and Marie Stark
Description:  Exhibit #1
Document: 978249.doc - 43KB

2008-11-17 - CRTC
Description:  Exhibit/Pièce #1
Document: 978709.doc - 53KB (revised)

2008-11-17 - Canadian Association of Broadcasters (CAB)
Description: Exhibit # 1
Document: 977713.pdf - 283KB

2008-11-17 - Bell Aliant Regional Communications, Limited Partnership and Bell Canada
Description: Exhibit # 1
Document: 977708.doc - 77KB